Dear Leanne,
Thank you for your amazing 5-star review! We’re thrilled to hear you’re happy with your new phone and found a great deal. Exciting times ahead for Christmas!
Your feedback is much appreciated, and we’re here for you if you have any questions or need assistance in the future.
Best regards,
The Smart Cellular Team
Dear Glenn,
Thank you for your 3-star review! We're thrilled to hear that you're happy with your "like new" iPhone 14. Your satisfaction is important to us, and we appreciate your feedback.
If there's anything we can do to make your experience even better, please don't hesitate to reach out. We're here to help!
Best regards,
The Smart Cellular Team
“Hi. Very pleased with the iPhone I purchased from you. Great service. Quick delivery and excellent condition when I received it. Thank you very much.”
Dear Mick,
Thank you so much for your fantastic 5-star review! We are delighted to hear that you are pleased with your iPhone and that our service met your expectations. It’s great to know that the delivery was quick and your device arrived in excellent condition.
Your feedback means a lot to us, and we truly appreciate your kind words. Should you need any assistance or have any questions in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 4-star review! We're delighted to hear that you're pleased with the prices and quality of the iPhone 15 Pro Max you purchased. It's great to know it arrived in brand new condition.
Your feedback is important to us, and we appreciate your kind words. If there's anything else we can assist you with, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Carol,
Thank you so much for your lovely 5-star review! We’re delighted to hear that you found the delivery quick and that the product arrived in great condition. It’s wonderful to know that your grandson will be thrilled with his new item!
Your feedback truly means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear M,
Thank you for your fantastic 5-star review! We're delighted to hear that you had a smooth purchase experience and that delivery was quick alongside great communication.
Your feedback is invaluable to us, and we truly appreciate your kind words. If you ever need anything or have questions in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Everything went smoothly from start to finish phone in excellent condition and boxed with everything that comes when new very happy would definitely use again”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're thrilled to hear that everything went smoothly and that your phone arrived in excellent condition, complete with all its original packaging.
Your satisfaction means a lot to us, and we look forward to serving you again in the future. If there's anything else we can do for you, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Mike,
Thank you so much for your amazing 5-star review! We're delighted to hear that your iPhone 13 mini arrived exactly as described and that our staff was able to assist you with your delivery inquiries.
Your satisfaction is our top priority, and it’s wonderful to know that we could help enhance your shopping experience. If you have any more questions or need further assistance, feel free to reach out anytime!
Best regards,
The Smart Cellular Team
“I ordered a Samsung Galaxy S10e in pristine condition and was delighted when it arrived! The 'phone was indeed in pristine condition and works like new...so smooth and fast. Delivery was free and within a few days. The 18 month warranty really surprised me, as I expected a maximum of 12 months warranty. The price was very competitive and was around £60 less than another company, who I have used previously. Overall, I am a delighted customer and would not hesitate to use again or recommend. Many thanks, Dave E”
Dear Dave,
Thank you for your amazing 5-star review! We are delighted to hear that your Samsung Galaxy S10e arrived in pristine condition and is performing like new. It’s great to know that you appreciated our competitive pricing and the additional warranty—we strive to provide the best value for our customers.
Your satisfaction is our priority, and we truly appreciate your recommendation. If you ever need assistance or have questions in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Great value for the product and teh condition was fab. However it took 3 weeks not 3-5 days to arrive. Emails were answered but it was difficult to get through on the phone and after a few days I thought we had been scammed. However we hadn't and I have a very happy son.”
Dear PB,
Thank you for your 4-star review! We're glad to hear you found great value in the product and that it arrived in fabulous condition. We sincerely apologize for the delay in delivery; we understand how important timely shipping is.
Your concern regarding communication is noted, and we're working to improve the accessibility of our support team. We're happy to hear that your son is now very pleased with his new item!
If there's anything more we can do for you, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Mark,
Thank you for your amazing 5-star review! We're delighted to hear that you found our service super quick and helpful. Your satisfaction is our top priority!
We truly appreciate your feedback, and if you ever need assistance or have any questions, please feel free to reach out.
Best regards,
The Smart Cellular Team
“Bought i-phone 13 pro. Good condition. Easy to use service, competeitve price. Good communication re delivery. Only 4* as battery needing charging quicker than expected.”
Dear Valued Customer,
Thank you for your great 4-star review! We’re pleased to hear that you’re enjoying your iPhone 13 Pro and that our service met your expectations regarding price and communication.
We appreciate your feedback about the battery life, and we’ll certainly take that into consideration. If you have any questions or need assistance, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Ian,
Thank you for your review! We're pleased to hear that you found the sale quick and easy. However, we're sorry to learn that the phone didn’t meet your expectations in terms of quality and that there were more scratches than you anticipated.
Your feedback is important to us, and we take it seriously as we strive to improve our offerings. If there's anything we can do to make this right or if you have further concerns, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
“Bought an IPhone 14 Pro from Smart Cellular - the phone is in immaculate condition. Delivery was within the promised timeframe. Really happy with the purchase!”
Dear CeyU,
Thank you for your amazing 5-star review! We’re delighted to hear that your iPhone 14 Pro arrived in immaculate condition and that the delivery was on time.
Your satisfaction is our top priority, and your feedback truly means the world to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Easy website, good product as described at a reasonable price.
Only four stars as there was a two week delay from purchase to delivery as the company sourced a suitable phone.”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We're pleased to hear that you found our website easy to navigate and that the product met your expectations at a reasonable price.
We apologize for the two-week delay in delivery as we sourced the right phone for you. Your patience is greatly appreciated, and we always strive to ensure our products are of the highest quality.
If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
“I ordered a iPhone. It was sent out very quickly and I was kept advised of how and when the phone would arrive. The price of the refurbished phone compared to competitors was good.”
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re delighted to hear that your iPhone was dispatched quickly and that you were kept informed about its arrival. It's wonderful to know you found our pricing competitive as well!
Your feedback is greatly appreciated, and it motivates us to keep delivering excellent service. If you need any support or have questions down the line, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Downgraded my phone with no photographic evidence, and the phone was in excellent condition when sent. STILL WAITING to get phone back, awful service”
“Not impressed with communication. I was sent the wrong cour phone and it was really difficult to find someone to communicate with. You repeatedly did not answer my emails.”
