“They were ok. The phone was delivered a few days later than both advertised and expected. The usb cable was cheap and not capable of super fast charging, so a waste since I'll never use it.
The phone itself was actually the wrong colour, but I actually prefer the dark green colour and it's going in a case anyway.
They were one of the cheapest websites, and I suppose that has to be reflected somewhere. I'll only buy again if Google finds them to be significantly cheaper next time.”
“Good choice of phones all at competitive prices. Chose an iPhone SE and very pleased with the phone, it’s in excellent condition and will definitely use Smart Cellular again.”
Dear Customer,
Thank you so much for your stellar 5-star review! We’re thrilled to hear that you found a great choice in the iPhone SE and that it met your expectations in condition and performance. It's always our aim to provide competitive prices and quality products.
We truly appreciate your trust in Smart Cellular and look forward to serving you again in the future! If you ever have any questions or need assistance, don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Ordered a phone 2 weeks ago. Still hasn’t arrived. They NEVER answer phone calls and seldom respond to emails. They also owe me a refund on another phone I returned to them. I sent this phone special delivery and signed for. Someone at the company actually accepted my return and signed for it over a week ago. Still no refund and no phone. A double whammy. Hopeless communication. Totally frustrating and unacceptable customer service. When this is sorted. Never again!”
“I purchased an Iphone 12. The condition is perfect. It was listed as pristine and it certainly was. The casing doesn't show any wear so you wouldn't think that it has been pre owned. Delivery was great it arrived 2 days after it was ordered, as stated. The purchase price was reasonable and affordable, for a nearly new item.
I would in future most definitely use smart cellular again. Great product and great service.”
Dear Christopher,
Thank you for your outstanding 5-star review! We're thrilled to hear that you found your iPhone 12 in perfect condition and that it met your expectations for cleanliness and functionality. It’s great to know that our quick delivery and reasonable pricing contributed to your positive experience.
Your intention to shop with Smart Cellular again is greatly appreciated! Should you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“Experience could have been better! Have used Smart Cellular before and everything was good. This time my order took 2 weeks to come and it was impossible to to talk to anyone as no one aswered the helpline and emails were not replied to. Eventually managed to get son response fron the online chat but still no explanation for the delay!”
Dear Customer,
Thank you for your 3-star review and for letting us know about your experience. We’re glad to hear you’ve had positive experiences with Smart Cellular in the past, but we sincerely apologize for the delays and communication issues you encountered this time around.
Your feedback is invaluable to us as we aim to ensure timely deliveries and responsive support. We are committed to improving our services, and your comments will help us in that effort.
If there’s anything else we can assist you with or if you have further questions, please feel free to reach out. We appreciate your understanding and hope to serve you better in the future!
Best regards,
The Smart Cellular Team
“The phone I received was not that I ordered and I got it late for 3 days. When contacting customer service about return and refund, they just not reaching back to me.”
“Ordered a Samsung S22 Ultra which duly arrived promptly well packaged. The handset is in pristine condition as advertised. Excellent price and good communications after a minor hic-up. Very happy with the Ease of the transaction even though I ordered as a quest using my PayPal account. I will recommend Smart Cellular friends and colleagues”
Dear Anthony,
Thank you so much for your outstanding 5-star review! We’re thrilled to hear that your Samsung S22 Ultra arrived promptly and in pristine condition. It’s fantastic to know that you appreciated our packaging and communication, even amidst a minor hiccup.
Your recommendation to friends and colleagues means a lot to us! Should you need any assistance or have questions in the future, please don’t hesitate to reach out. We’re looking forward to serving you again soon!
Best regards,
The Smart Cellular Team
Dear Customer,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your phone arrived the very next day and that you found the best price with us. Our team takes pride in providing excellent customer service, so your kind words truly mean the world to us!
If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“So far so good, purchased Iphone 13 in excellent condition, the phone came in 5 days and was in excellent condition, I'm happy with my purchase. I contacted support to check on dispatch, received same day reply.”
Dear Silvia,
Thank you for your fantastic 5-star review! We’re thrilled to hear that your iPhone 13 arrived in excellent condition and that you’re happy with your purchase. It’s great to know that our support team provided timely assistance regarding your dispatch inquiry.
Your satisfaction is our top priority, and we truly appreciate your feedback! If you ever have any questions or need further assistance, don’t hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Really happy with me new phone. It was so easy to order and it came the next day and it was the right price. I highly recommend using Smart Cellular. 5 stars would give more if it was possible.”
Dear Matthew,
Thank you for your outstanding 5-star review! We're thrilled to hear that you’re happy with your new phone and that the ordering process was simple for you. Fast delivery and great pricing are what we strive for!
Your high recommendation means a lot to us, and we’re here for any future needs or questions you may have. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Naima,
Thank you for your incredible 5-star review! We're thrilled to hear that you had a positive experience with us. Your support means everything to our team at Smart Cellular.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re looking forward to serving you again soon!
Best regards,
The Smart Cellular Team
Dear Customer,
Thank you for your lovely 4-star review! We're glad to hear that your phone arrived as described and was well packed. It’s important to us that your experience meets your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Umar,
Thank you for your fantastic 5-star review! We're thrilled to hear that your phone was perfect. It’s always our aim to provide just what our customers are looking for.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“Bought an iPhone 12 Pro in 'Pristine' condition - it arrived exactly on time as promised and the condition was like new - no scratches or sign of any use on screen or case. My daughter was very, very happy with it.
Thank you”
Dear John,
Thank you for your fantastic 5-star review! We're thrilled to hear that the iPhone 12 Pro arrived on time and in pristine condition. It’s wonderful to know that your daughter is very happy with her new phone!
Your satisfaction means everything to us, and we're here to assist if you need anything in the future. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Eire,
Thank you for your 3-star review! We're glad to hear that you felt relieved when your order finally arrived. We understand that a long wait can be frustrating, and we truly apologize for any inconvenience caused.
Your feedback is important to us, and we are always working to enhance our delivery processes. If you have any further comments or need assistance, please feel free to reach out. We appreciate your patience and hope to serve you better in the future!
Best regards,
The Smart Cellular Team
Dear Customer,
Thank you for your 3-star review! We're glad to hear that you're overall satisfied with your purchase, even though there were some delays and issues with the handset and color. We understand how frustrating it can be when things don’t go as planned.
Your feedback is important to us, and we appreciate your understanding regarding the price—it reflects our commitment to providing value. If there’s anything we can do to enhance your experience in the future, please let us know!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled that our product and service met your expectations perfectly.
Your satisfaction is our top priority, and we truly appreciate your positive feedback. If you have any questions or need assistance in the future, please don't hesitate to reach out. We can't wait to serve you again!
Best regards,
The Smart Cellular Team
“Terrible service. Avoid this company. No response from multiple customer service emails / telephone calls / live chat after 8 days so far. Their prices may be competitive but not worth the risk if anything goes wrong.”
