Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. It brings us immense joy to know that the S21 you ordered in its 'prestine' condition lived up to your expectations, just like brand new.We strive to maintain excellent communication throughout our transactions, ensuring that our customers are always kept in the loop. And of course, we take great care in packaging our products securely, ensuring they arrive in perfect condition.
To top it off, we always aim to offer the best prices in the market, ensuring that our customers receive outstanding value for their money.
Thank you once again for your support and for choosing Smart Cellular. We look forward to serving you again in the future!
Dear Niki,Thank you so much for giving Smart Cellular a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us.
We are glad to know that the iPhone 12 128g you purchased met your expectations and was delivered promptly within a week. It's fantastic to hear that the device arrived in excellent condition, just as described. Your recommendation means a lot to us, and we cannot thank you enough for spreading the word about our service.
If there is anything else we can assist you with or if you have any further questions, please feel free to reach out to us. We are always here to ensure our customers' satisfaction.
Once again, thank you for choosing Smart Cellular, and we hope to serve you again in the future!
Best regards,
[Your Name]
Dear Trevor,Thank you so much for taking the time to rate Smart Cellular with five stars! We really appreciate your support and it means a lot to us.
We're thrilled to hear that you placed an order with us and were pleasantly surprised with an even better offer. Delivering it sooner and for free is just an added bonus! We're delighted that we could exceed your expectations.
At Smart Cellular, customer satisfaction is our top priority, and we're always striving to provide the best service possible. If there's anything else we can do for you, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing Smart Cellular.
Best regards,
[Your Name]
“Is a good website, but these are 3 Rd party sellers. They advertise quick delivery, but I've been waiting 2 weeks and response is not good as no phone number only email reply
Within 72 hours”
Dear valued customer,Thank you so much for taking the time to share your feedback on Smart Cellular. We genuinely appreciate hearing from our customers and are thrilled to receive such positive comments.
Your kind words make us proud of our efforts in providing exceptional customer service. Ensuring our customers' happiness is a priority for us, and we are delighted to hear that we have met your expectations.
Please know that we are here to assist you whenever you need further assistance. If you have any questions or require any additional support, please feel free to reach out to our friendly customer service team. We would be more than happy to help you with anything you need.
Once again, thank you for your kind words and for choosing Smart Cellular. We aim to deliver the best possible experience, and your feedback reassures us that we are heading in the right direction. We look forward to serving you in the future.
Warm regards,
The Smart Cellular Team
Dear Karen,Thank you for your fantastic 5-star rating of Smart Cellular! We are thrilled to hear that you had such a positive experience with us.
Your kind words, "Quick service. Product as described. Would buy from here again," truly mean a lot to us. It is our top priority to provide excellent service, and we are delighted to know that we met your expectations.
We genuinely appreciate your support and look forward to assisting you with any future purchases. If there is anything else we can do for you, please don't hesitate to reach out.
Warm regards,
[Your Name]
Smart Cellular Team
Dear [Reviewer's Name],Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and we're thrilled to hear that you had such a positive experience with us.
"Good price, pristine condition, delivered as promised!" encapsulates the core values that we strive to deliver to all our valued customers. We take pride in offering competitive prices without compromising on the quality of our products. Ensuring that each device is in pristine condition is one of our top priorities, as we want our customers to enjoy their purchase to the fullest. And of course, we understand the importance of timely delivery and always aim to fulfill our promises.
Once again, thank you for choosing Smart Cellular. It was a pleasure serving you, and we look forward to assisting you with any future needs.
Best regards,
[Your Name]
Smart Cellular Team
Thank you so much for your 4-star rating of Smart Cellular! We sincerely appreciate your feedback and are glad to hear that you found the phone in excellent condition, just as it was described. It's great to know that you're satisfied with your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Smart Cellular!
Dear S,Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your support and feedback. Your satisfaction means a lot to us.
We are thrilled to hear that you found the price very good and that the delivery was as stated. It brings us joy to know that you received the iPhone in excellent condition, meeting your expectations.
Once again, thank you for choosing Smart Cellular. We value your trust and we're always here to provide you with top-notch products and services. If you have any further inquiries or need assistance, please don't hesitate to reach out.
Best regards,
[Your Name]
Dear Deb,Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you had a great experience with our services.
We take pride in our quick delivery service, ensuring that your package arrives in a timely manner. We understand the importance of being able to trace your order, and we are glad that this feature was convenient for you. Furthermore, we strive to offer excellent prices that are competitive in the market.
We are also delighted to hear that your phone was in pristine condition upon delivery. It is our top priority to provide our customers with high-quality products that meet their expectations.
Once again, thank you for your amazing review. We value your satisfaction and look forward to serving you in the future.
Best Regards,
[Your Name]
“Happy with my new phone only slight issue was delayed delivery I was informed about. Customer service spot on always reply on time. I recommend to all :)”
Dear [Reviewer],Thank you so much for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your kind words and recommendation.
We are thrilled to hear that you are happy with your new phone. We apologize for any inconvenience caused by the delayed delivery, but we are glad to hear that our customer service team kept you informed throughout the process. Providing prompt and reliable assistance is a top priority for us.
Once again, we want to express our gratitude for your support and for recommending us to others. If you ever need any further assistance or have any more feedback, please don't hesitate to reach out. We're here to help!
Warm regards,
[Your Name]
Smart Cellular Team
Dear Robert,Thank you so much for leaving us a 5-star rating! We truly appreciate your feedback and support. We're thrilled to hear that you had a positive experience with Smart Cellular.
Great price, Great service and quick delivery are some aspects that we pride ourselves on, so we're really glad that you found them to be true as well.
Once again, thank you for choosing Smart Cellular. We hope to have the pleasure of serving you again in the future!
Best regards,
[Your Name]
Dear Heselwood,Thank you so much for your amazing 5-star rating of Smart Cellular! We appreciate your positive feedback and are thrilled to hear about your satisfaction with our service.
"Excellent service and great phone is in excellent condition recommend." - We are delighted to hear that you found our service excellent and the phone in great condition. Your recommendation means a lot to us, and we strive to continue providing exceptional service to all our valued customers.
Once again, thank you for choosing Smart Cellular. If you need any further assistance or have any more feedback, please feel free to reach out to us.
Best regards,
[Your Name]
“Good choice of phones and you can haggle the best deals. Really fast delivery. Had 3 phones now. Two iPhone 12s and and a Samsung S21 and have all been great.”
Dear Nichola, Thank you so much for leaving a fantastic 5-star rating for Smart Cellular! We truly appreciate your support and it means a lot to us.
We're thrilled to hear that you've had a wonderful experience with our wide selection of phones and our ability to negotiate the best deals for you. We strive to offer our customers the best choices and prices available.
It's also fantastic to know that our delivery speed has impressed you. We understand the importance of receiving your new phone promptly, and we always aim to exceed expectations in that regard.
Lastly, we're thrilled to hear that you've enjoyed all three of the phones you've purchased from us, including the two iPhone 12s and Samsung S21. Customer satisfaction is our top priority, and your positive feedback is a testament to our commitment to providing quality products.
Thank you once again for choosing Smart Cellular, and we look forward to serving you again in the future!
Best regards,
[Your Name]
Smart Cellular Team
“I ordered a IPhone 12 supposedly in pristine condition
What I received was a phone in barely good condition with a damaged outer frame and a badly scratched back and battery health at 87%.
So all in all, not as described. Having said that, the front screen was in very good condition.”
Dear Paul,Thank you so much for taking the time to provide feedback on your experience with Smart Cellular. We greatly appreciate your input and apologize for the unfortunate condition in which you received the iPhone 12 that was supposed to be in pristine condition.
We understand how frustrating it can be to receive a phone that does not meet your expectations. The damaged outer frame, badly scratched back, and battery health at 87% are definitely issues that should not have occurred. However, we are glad to hear that the front screen was in very good condition.
We genuinely value your satisfaction as a customer, and we would like to make things right for you. Please let us know how we can improve your experience and address the concerns you have raised. Your feedback is essential to us in ensuring the highest possible quality of products and services.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We look forward to hearing from you and resolving this matter to your satisfaction.
Warm regards,
Smart Cellular Customer Support
Dear Darren,Thank you so much for your fabulous 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you are pleased with your recent purchase. It's wonderful to know that the phone you received looks as good as new and that you are satisfied with the prompt delivery service. We are grateful for your business and hope to serve you again in the future.
Once again, thank you!
Thank you so much for your fantastic 5-star rating of Smart Cellular! We are delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are thrilled to know that the ordering process was easy for you. We strive to provide excellent service and we appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Smart Cellular!
“Worst company I’ve ever dealt with. Ordered phone and because they wanted some extra unnecessary information I cancelled the order and was promised a refund within 10 workings days. This didn’t materialise. Communication is non existent as all emails were ignored. Bought through PayPal so got them involved after which I had an email to say they had dispatched the phone even though I’d cancelled it. Needless to say they hadn’t. It’s now nearly 7 weeks since I cancelled the order and the refund still hasn’t been issued. The smart thing to do is avoid this company”
Dear Thank you for taking the time to share your feedback regarding your experience with Smart Cellular. We sincerely appreciate your honesty and regret the inconvenience caused to you.
We apologize for the delay in processing your refund and the lack of communication throughout the process. This is not the level of service we strive to provide, and we understand your frustration with the situation.
We have noted the concerns you raised about unnecessary information and the confusion surrounding the cancellation and dispatch of the phone. Rest assured that we take your feedback seriously and will make every effort to rectify these issues.
To improve our services, we kindly request you to share any specific suggestions or steps we can take to make things better. Your input is highly valuable to us as we aim to enhance our customer experience.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience. We value your support and assure you that we are committed to resolving this matter to your satisfaction.
Thank you,
Smart Cellular Customer Support Team
“It’s so much better than I thought it would be,it was easy to set up, I love the colour( red)…. And the price was excellent! I have no problems with this phone. Many thanks smart Cellular.”
Dear Pam,Thank you so much for giving Smart Cellular a 5-star rating! We are thrilled to hear that you are enjoying your new phone and that it has exceeded your expectations. We are glad to know that the setup was hassle-free and that you love the red color. It's always great to find a device that fits your style! Additionally, we are glad to hear that you are satisfied with the price. Our goal is to provide excellent products at affordable prices.
We appreciate your feedback and are delighted to know that you have no issues with the phone. If you ever need any assistance or have further questions, please feel free to reach out to our customer support team.
Once again, thank you for choosing Smart Cellular. Your positive review means a lot to us!
Many thanks,
Smart Cellular Team
“Next day delivery was a massive let down only reason I went with them because they advertise next day, the phone wasn’t in the Royal Mail system till a full week later!! No communication from smart cellular they ignored my request to cancel it or even update me on delivery! The phone just rings out nobody answers it and when the iPhone turned up it had a deep scratch on the screen was meant to be pristine far from it! Probably the worse company Ive dealt with”
Dear ,Thank you for taking the time to share your experience with Smart Cellular. We sincerely appreciate your feedback and apologize for the inconvenience you have faced regarding the next day delivery and lack of communication.
We understand that the delay in your order's delivery and the lack of updates from our end has been disappointing. We sincerely apologize for any frustration caused by this situation. Rest assured, we are taking your concerns seriously and are working to address these issues to ensure a better customer experience in the future.
In regards to the condition of the iPhone you received, we deeply apologize for the scratch on the screen. This certainly falls below our quality standards and we apologize for any disappointment it may have caused.
Your feedback is highly valuable to us, and we would like to know more about your experience in order to improve our services. If you have any suggestions or specific areas you would like to see improvement in, please do not hesitate to let us know.
Once again, thank you for bringing these issues to our attention. We will take your feedback to heart and strive to make the necessary improvements. We hope to have the opportunity to restore your faith in our company in the future.
Warmest regards,
Smart Cellular
Dear Craig,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your support and feedback. It means the world to us.
We're thrilled to hear that you had an excellent experience with our service and that you love your new phone. Rest assured that we'll continue to work hard to provide you with exceptional products and customer service.
Thank you again for choosing Smart Cellular, and please don't hesitate to reach out if you have any further questions or need assistance in the future. We're here to help!
Happy browsing,
The Smart Cellular Team
