Thank you so much for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. We understand that the delivery may have taken a little longer than expected, but we're glad to know that the phone arrived as described visually. We hope that the functionality and battery performance meet your expectations once you unwrap it as a present. If you ever have any questions or concerns, please don't hesitate to reach out to us. Thank you again, and we hope you enjoy your new phone!
Thank you so much for your 4-star rating and for choosing Smart Cellular as your trusted mobile provider! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our quick and efficient service. We take pride in offering pristine phones that look and feel just like new. It's fantastic to know that you were satisfied with your purchase, especially since you've previously bought another phone from us as a gift. We're glad to be of service to you and look forward to assisting you with any future mobile needs.
Dear Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback and support.
We are thrilled to hear that you had a positive experience with us and that our communication met your expectations. Our team works hard to ensure clear and effective communication throughout the entire process.
It's also great to know that the product you received matched your expectations. We strive to deliver high-quality products that are accurately described on our website.
Once again, thank you for choosing Smart Cellular and for your kind words. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
“They offer you an attractive trade-in price for your phone, then claim it has been regraded due to its condition on arrival, and offer you just 50-60% of the original amount. The phone I sent to them had been in a protective case and had been used once per day, for two months, by an elderly relative. It was perfectly packaged. They simply try to rip you off.
Avoid at all costs.”
We are truly sorry to hear about your dissatisfaction with the revised offer for your Device. We want to assure you that our intention is to provide a fair and transparent service to all our customers.
Our grading guidelines are indeed strict, as they must adhere to industry standards to ensure that every customer receives a fair assessment of their device. We understand that discrepancies in device condition can lead to different interpretations, which is why we have tried to reach out on multiple occasions to discuss the condition of your device and the reasons behind the regrading.
We take your concerns very seriously and would like to resolve this matter to your satisfaction. We believe in fair trade and would never intentionally undervalue a device. If there has been a mistake in our assessment, we are committed to correcting it.
Your trust is important to us, and we strive to maintain the highest standards of customer service.
“The cost is clearly justified by this. The phone is quite clear, and the display is fantastic. It's also really quick. I adore this phone and live for it!”
Thank you so much, Ruby, for your amazing 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you adore this phone and live for it! We couldn't agree more with your sentiments about the clear clarity and fantastic display of the phone. Its lightning-fast performance is definitely praiseworthy. We are delighted that you find the cost justified for the incredible features this phone offers.
It's customers like you who make our day, and we are grateful for your support. If you need any assistance or have any further feedback, please don't hesitate to reach out. Thank you once again for choosing Smart Cellular!
“Wonderful phone: I purchased this phone with my spouse, and we are both quite pleased with it. Easy to use—I love my smartphone, but this could be so much better! They may have utilised data in order to enable Face time as well!”
Thank you so much, Kimberlya, for your fantastic 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you and your spouse are both pleased with your purchase. We agree that this phone is wonderful and easy to use. Your mention of FaceTime utilizing data is also a great observation. We are constantly striving to improve and provide the best user experience possible. Thank you for choosing Smart Cellular!
Dear Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your kind words and positive feedback.
We are thrilled to know that you found our team very good at responding to any queries. It is our utmost priority to provide excellent customer service and ensure that all your questions and concerns are addressed promptly.
Once again, we thank you for your support and for choosing Smart Cellular. We look forward to serving you even better in the future.
Best regards,
[Your Name]
Dear Thank you so much for taking the time to rate Smart Cellular with four stars! We genuinely appreciate your support and feedback.
We are thrilled to hear that you have experienced excellent reception and range with our services. Delivering a reliable and wide-reaching network coverage is one of our top priorities, so we are extremely pleased that we have met your expectations in this aspect.
Once again, we would like to express our gratitude for your positive review. If you have any further suggestions or queries, please don't hesitate to reach out to us. We look forward to serving you in the future.
“Bought a renewed iPhone 13 graded as pristine - battery was >86% a couple of light marks but close to mint. Best price I could find, good comms and quick well protected dispatch. Thank you”
Dear Steve,Thank you so much for your incredible 5-star rating of Smart Cellular! We greatly appreciate your feedback and we're thrilled to hear that you are satisfied with your purchase.
We're delighted that you found the best price for a renewed iPhone 13 graded as pristine. It's fantastic to know that the battery is in great condition, surpassing your expectations with over 86% capacity. The few light marks, almost mint-like, truly show the high quality of the device.
We strive to provide excellent customer service, so we're glad to hear that you found our communications efficient and prompt. Additionally, we take great care in ensuring that your order arrives safely and securely, so it's wonderful to know that it arrived quickly and well-protected.
Thank you once again for your kind words and for choosing Smart Cellular. We hope you continue to have a remarkable experience with your iPhone 13. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Dear Thank you so much for awarding Smart Cellular a 5-star rating! We greatly appreciate your positive feedback and the time you took to share your experience with us.
We are thrilled to hear that our services impressed you. Good description and turning up promptly are key aspects we strive to achieve, and we're glad to know that we met your expectations in these areas.
Once again, thank you for choosing Smart Cellular. We value your support and hope to continue serving you with excellence.
“Offered an alternative for quick delivery but agreed to wait for the original order which arrived 11 days later. The i phone 13 is good now getting used to all its features.”
Dear valued customer,Thank you for your generous 4-star rating of Smart Cellular! We truly appreciate your feedback.
We are glad to hear that you had a positive experience with us and that your order, despite the initial delay, arrived within 11 days. We understand that waiting for the original order can sometimes be challenging, but we believe it was worth it for you to fully enjoy the features of your new iPhone 13.
If there is anything else we can assist you with or any questions you may have regarding your purchase, please do not hesitate to reach out to us. We are here to make your experience as seamless as possible.
Thank you once again for choosing Smart Cellular. We hope to continue serving you with the best products and excellent service in the future!
Best regards,
The Smart Cellular Team
“Purchased an IPhone 13 Pro Max. Phone in great condition and works perfectly. Item delivered very quickly at a great price. Customer service replied to my query about delivery within 3 hours, perfect. Would definitely buy again.”
Dear James,Thank you so much for taking the time to review Smart Cellular and awarding us with a fantastic 5-star rating! We appreciate your trust in our products and services.
We are thrilled to hear that you are satisfied with your purchase of the iPhone 13 Pro Max. It's wonderful to know that the phone arrived in excellent condition and is working perfectly. Our team takes great care in ensuring the quality of our devices, so this means a lot to us.
We are also pleased that the item was delivered to you swiftly at an excellent price. We always strive to provide exceptional value to our customers, and your positive feedback reassures us that we are on the right track.
Furthermore, we are delighted to hear that our customer service team promptly addressed your query regarding delivery. We understand the importance of timely communication, and it's fantastic to know that we were able to assist you within just 3 hours. Your satisfaction is our top priority, and we are pleased that we could meet your expectations.
Once again, thank you for choosing Smart Cellular. We truly value your feedback and look forward to serving you again in the future. Should you have any further questions or need assistance, please don't hesitate to reach out to us.
Dear Kevin, Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your feedback and support. We're thrilled to hear that you had a fantastic experience with us and that your purchase of the iPhone 14 Pro lived up to your expectations. Customer satisfaction is our top priority, and we're delighted to know that our service and the phone itself were exactly as described. Your recommendation means the world to us. Should you need any assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Smart Cellular!
Dear Houari,Thank you so much for your fantastic 5-star rating and review of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our service.
We also wanted to mention that we couldn't agree more with your statement about the iPhone 12 Pro. It truly does look like a new masterpiece! We're delighted that you're loving your new device.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you in the future.
Best regards,
[Your Name]
Dear Justin,Thank you so much for your amazing 5-star rating of Smart Cellular! We appreciate your kind words and are thrilled to hear that you had a fantastic experience with us.
We're glad to know that the device you received was in great condition with no issues. And of course, it's always a relief to have a great battery life!
Once again, thank you for choosing Smart Cellular. We value your support and look forward to serving you in the future.
Thank you so much for your amazing 5-star rating, Pete! We truly appreciate your support and are thrilled to hear that you think Smart Cellular is a top-class supplier. It means the world to us that you find our product brilliant and our service impeccable. We couldn't ask for a better compliment! Thank you again for choosing Smart Cellular, and please don't hesitate to reach out if you have any further questions or need assistance.
“Very efficient service online. Offered a few options for faster delivery but happy with the turn around time. Phone is like new 😁. Only issue was the wrong cable being sent but a quick email got the correct one delivered promptly.”
Dear Reviewer,Thank you so much for your fantastic 4-star rating of Smart Cellular! We truly appreciate your support and feedback.
We're thrilled to hear that you had a very efficient service online and that we were able to offer you several options for faster delivery. We understand how important it is to receive your order in a timely manner, and we're glad we could meet your expectations. It's also wonderful to know that your phone feels just like new – we take great pride in providing high-quality devices.
We apologize for the inconvenience caused by the wrong cable being sent. However, we're delighted to hear that our quick response to your email led to the prompt delivery of the correct cable. Our goal is to ensure your complete satisfaction, and we're grateful for your understanding.
Once again, thank you for choosing Smart Cellular, and we hope to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Dervish,Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with us.
"Fantastic service! Highly recommend" sums up our goal perfectly, and we are thrilled to know that we were able to provide you with an excellent service that exceeded your expectations. Your recommendation means a lot to us, and we are committed to maintaining the same level of quality and satisfaction for all our valued customers.
Once again, thank you for choosing Smart Cellular and for taking the time to share your positive feedback. We truly appreciate it!
“Bought an IPhone 13 in blue, company emailed me asking if I wanted it in black as they could dispatch this immediatly, emailed back saying I was happy to still have it in blue so had to wait a few days for this to arrive which I didn't mind as still had use of another phone. Very happy with my purchase and would use this company again”
Dear Mike,Thank you so much for your fantastic 5-star rating and for choosing Smart Cellular! We sincerely appreciate your support and are thrilled to hear that you had a positive experience.
We apologize for the slight delay in receiving your iPhone 13 in blue. Our team strives to provide the best service possible and, in an effort to expedite the process, we reached out to offer an alternative color. Nevertheless, we're glad to know that you were content with waiting a few extra days.
Your satisfaction is our utmost priority, and we're delighted that you're pleased with your purchase. We can't wait to serve you again in the future! If you need any further assistance or have any questions, please feel free to reach out.
Thank you once again for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Dear Sarah,Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your kind words and support.
We are thrilled to hear that you had an excellent experience with our customer service, and that our prompt delivery and competitive pricing met your expectations. It means a lot to us that you took the time to share your satisfaction.
Again, thank you for choosing Smart Cellular. We value your trust and loyalty as our customer. If there's anything else we can assist you with, please don't hesitate to reach out.
