Dear Valued Customer,
Thank you for your thoughtful 4-star review! We appreciate your kind words about our customer service and are glad to hear that we were prompt in addressing any delays you experienced.
Our team works hard to provide good value and efficient solutions, so your feedback is truly appreciated. We're here to help whenever you need us, and we look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Horrible experience, over 3 weeks waiting on delivery of phone , with varying emails , stating , we hope to have your item delivered to you ,this week , end of week , next week and so on
Asked for a cancellation, no response, money taken , again asked why , to be told this would be refunded, low and behold , phone arrives , despite acknowledgment of cancellation.. Would avoid Smartcellular at all costs”
“Ordering was simple; clear, straightforward and quick. The price was competitive and value for money. The device was posted and received as agreed within 48hrs. Pristine condition as described. Fantastic service, would definitely use again”
Dear Valued Customer,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found the ordering process simple and that your device arrived in pristine condition as promised.
Your feedback about our competitive pricing and swift delivery means a lot to us. It’s great to know that you had a positive experience and would choose us again. We can’t wait to assist you in the future!
If you have any questions or need support, please feel free to reach out.
Best regards,
The Smart Cellular Team
“Web site simple to use easy transaction.
Product as expected.
Delivered outside time frame promised but it was the week before Christmas so forgiven. Would l buy from them again Yes 100 %”
Dear Adrian,
Thank you for your great 4-star review! We're delighted to hear that you found our website easy to use and the transaction straightforward.
We appreciate your understanding regarding the delivery timing, especially during the busy holiday season. It’s wonderful to know that you’d choose us again without hesitation!
If you need anything in the future or have any questions, don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Kelvin,
Thank you for your amazing 5-star review! We're thrilled to hear that you received such fast service and that your phone was in great condition.
Your satisfaction is incredibly important to us, and we look forward to serving you again in the future. If you need anything or have any questions, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“I dropped my old phone and urgently need to renew it. I found smart cellular online ordered one and it arrived promptly. It was nearly new condition for a reasonable price”
Dear Valued Customer,
Thank you for your wonderful 4-star review! We're happy to hear that you found your new phone in nearly new condition and that it arrived promptly.
Your satisfaction is important to us, and it’s great to know we could help you out in a time of need. If you have any questions or need further assistance, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Daniel,
Thank you for your fantastic 5-star review! We're so pleased to hear you had an easy transaction and enjoyed quick delivery at a good price.
Your satisfaction means the world to us, and we can't wait to serve you again in the future. If you have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
“Very happy with my Iphone from smart cellular, fast delivery, customer service very helpful, phone condition was excellent for a reconditioned phone
Happy with purchase”
Dear Vanessa,
Thank you for your fantastic 5-star review! We're delighted to hear that you're happy with your iPhone and that our fast delivery and helpful customer service made your experience enjoyable.
Your satisfaction is our top priority, and it's great to know that the phone's condition exceeded your expectations. If you need any further assistance, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Customer,
Thank you for your 2-star review. We're sorry to hear that your delivery took longer than expected. We understand how frustrating it can be to wait longer than the estimated time.
We're glad to hear that everything else was fine with your order. Your feedback is important to us, and we'll work on improving our delivery times to ensure a better experience in the future.
If you have any further concerns, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Irshad,
Thank you for your amazing 5-star review! We're thrilled to hear that your iPhone 15 Pro Max arrived and is working perfectly.
Your satisfaction is our top priority, and we appreciate your trust in us. If you have any questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Michael,
Thank you for your amazing 5-star review! We're thrilled to hear that your iPhone 13 arrived in like-new condition and that you had a brilliant experience with our service.
Your recommendation means so much to us, and we're glad we could meet your expectations. If you need anything else or have any questions, don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“I have nothing but admiration for the great service I received in my recent purchase of a Samsung S22 phone. I was even part refunded for a discount code I forgot to add when I purchased it. Thanks guys for pulling out all the stops”
Dear Raj,
Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with your Samsung S22 purchase and that our team was able to assist you with the discount code—it's always our goal to go the extra mile for our customers.
Your kind words truly motivate us to keep providing the best service possible. If you need anything else or have any questions in the future, don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Greart phone for the price I paid, had it a mont now and it works perfectly and was in the condition described. Took a couple of days longer than promised but the team in the office kept me informed.”
Dear John,
Thank you for your amazing 5-star review! We’re thrilled to hear that your new phone is working perfectly and meets your expectations.
We appreciate your understanding regarding the slight delay and are glad our team kept you informed throughout the process. Your satisfaction is our top priority, and we’re here to help if you need anything else in the future!
Best regards,
The Smart Cellular Team
“AVOID!!!
£634 has been stolen off me by this company.
I give no stars, this company does not care about their customers. In fact the customer service they pride themselves on is non existent.
They either ignore me or lie to me.
I imagine the majority of positive reviews are fake. I’m sure there are many more like me that have been robbed by this company.”
Dear John,
Thank you so much for your amazing 5-star review! We're delighted to hear that the T-shirt met your expectations and that you found it to be a great product at a good price.
Your satisfaction is our top priority, and we truly appreciate your support. If you ever need anything else or have any questions, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Absolutely shocking they are scam artists told id have payment for my phone in 15minutes still waiting 2 hours later avoid at all costs and as for their customer service member Frankie her attitude is shocking wouldn’t know good customer service if it hit her in the face.”
“Absolutely shocking experience. Mobile was supposed to be in pristine condition. Scratches and scrapes all over phone. Took weeks to get a refund. Still waiting for my postage refund. Customer service very poor.”
Dear Sehnita,
Thank you for your wonderful 5-star review! We’re thrilled to hear that this is your second purchase with us and that you’re very happy. Your recommendation means the world to us!
If there's anything more we can do to assist you, please do reach out. We look forward to serving you again soon!
Best regards,
The Smart Cellular Team
“BEWARE!!!
I would say it’s a scam - price given and phone (stupidly) sent in by me. Tracked and it’s been delivered but heard nothing from them. No response to email, phone put down on me.
Checked online account and price quoted there is nearly £200 less than offered but still can’t do anything as no contact.
BEWARE - SCAM COMPANY”
