Dear Valued Customer,
Thank you for your amazing 5-star review! We're thrilled to hear that you had a great experience on our website and appreciated our communication. It's wonderful to know you're loving your new phone!
Your satisfaction is our top priority, and we’re always here if you need any assistance in the future.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your great 4-star review! We're pleased to hear that you found your purchase to be a good price and that you were kept up to date with the delivery.
Your feedback is important to us, and we’re always here to assist if you have any questions or need help in the future.
Best regards,
The Smart Cellular Team
“The iPhone 16 Pro is in nearly new condition as advertised, communication was good and this combination would have elicited 5 stars but the fact that it took 5 weeks to delivery the phone has knocked it down to 3 stars.”
“Really pleased with iPhone 13. Purchased from Excellent category and exactly as described. Fast and efficient delivery. Well packaged. Would definitely recommend.”
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re thrilled to hear that you’re pleased with your iPhone 13 and that it arrived exactly as described. It’s great to know our fast and efficient delivery made a positive impression.
Your recommendation means a lot to us! If you have any questions or need assistance, please don’t hesitate to get in touch.
Best regards,
The Smart Cellular Team
“I used Smart Cellular for the first time and couldn't be happier. Great selection and exceptional customer service. The phone I've ordered looks like new.
Very happy and will definitely recommend to my friends as well as use it in the future”
Dear Sabrina,
Thank you for your amazing 5-star review! We’re thrilled to hear that your first experience with Smart Cellular exceeded your expectations. It's wonderful to know you found our selection and customer service exceptional, and that your phone looks like new.
We truly appreciate your recommendations to friends and are excited to assist you again in the future! If you need anything, just let us know.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re thrilled to hear that your iPhone arrived in great condition and met your expectations. It’s wonderful to know that you appreciated our service and timely delivery.
Your support means a lot to us, and we look forward to assisting you again in the future!
Best regards,
The Smart Cellular Team
“I placed an order for a phone, delivery date was estimated for the same week. The order was not shipped for 2 weeks after being delayed twice at which point I asked them to cancel it and refund to which they responded with ok. 4 days later they shipped the item ( by this point I had opened a claim with paypal so I am thinking this is the only reason they did ship something). I have refused delivery as I do not wish to give this company any of my money and waiting for the item to be sent back to them for a full refund. Had I accepted it and did not want to keep the item I would have to insure the value of the item myself to send back to them.
They are now sending automated emails for free gifts in exchange for reviews. I would stay away from this company and spend my money elsewhere”
Dear Lorraine,
Thank you for your great 4-star review! We’re glad to hear that you enjoyed the product and found our prices competitive.
We appreciate your understanding regarding the delivery delay during this busy season, and we’re committed to keeping our customers updated throughout the process. If you have any further questions or need assistance, feel free to reach out anytime!
Best regards,
The Smart Cellular Team
“Fantastic range of Phones. Best prices I could find. Good communications throughout. Received product quickly. Will definitely use again. Thank you!!”
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re so glad to hear that you found our range of phones fantastic and our prices the best around. It’s great to know that our communication and speedy delivery met your expectations.
We appreciate your support and look forward to serving you again in the future! If you need anything, just let us know.
Best regards,
The Smart Cellular Team
Dear Chris,
Thank you so much for your fantastic 5-star review! We're happy to know your order arrived on time and as described. Your satisfaction is our top priority, and your kind words truly encourage our team to keep delivering great service.
If you have any questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Delivery was delayed due to availability of the phone I had ordered for my Daughter Christmas. They contacted and offered an upgrade and delivered next day in more than enough time. Can’t say fairer than that.”
Dear Adam,
Thank you for your glowing 5-star review! We’re thrilled to hear that we could accommodate the delay and provide you with an upgrade that reached you the very next day. Your kind words about our communication mean so much to us.
We’re always here to ensure a great experience for our customers, so don’t hesitate to reach out if you need anything in the future!
Best regards,
The Smart Cellular Team
“The phone was in really excellent condition with great battery health, my daughter is delighted.
It would be good if tracking was included in the order processing.
Otherwise all great and I might buy again.”
Dear Robert,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that the phone was in excellent condition and that your daughter is delighted with it. Your feedback is truly appreciated!
We also understand your suggestion regarding tracking for orders, and we will certainly consider it for the future. If you ever need assistance or decide to shop with us again, we’d be more than happy to help.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We're thrilled to hear that your purchase experience was smooth and that you found our prices to be great. It's fantastic to know that the phone was in excellent condition upon arrival.
Your satisfaction is our top priority, and we truly appreciate your feedback. If there's anything more we can assist you with in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Jason,
Thank you for taking the time to leave us a fantastic 5-star review! We’re thrilled to hear that the iPhone 16 arrived on time and in mint condition for your special present. Your satisfaction is our priority, and we truly appreciate your trust in us.
We look forward to serving you again in the future! If you need any assistance, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Happy customer, I bought the Google Pixel 7a - The condition was pristine and delivery was quick even with a couple of days to Christmas. Very well packaged and an excellent 18 month warranty comes with all their refurbished phones. Highly recommended.”
Dear Deborah,
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you're a happy customer and that the Google Pixel 7a arrived in pristine condition. It's wonderful to know you appreciated our quick delivery, especially during the busy holiday season.
Your recommendation means everything to us! If you have any questions or need support in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“"Some slight delays in delivery and communication about when to expect delivery were vague. However, they use Royal Mail, the best delivery service, which meant I could trust safe delivery. The quality of the phone was described as pristine, which it was. Overall, a very satisfactory purchase. "”
Dear Dave,
Thank you for your thoughtful 4-star review! We appreciate your patience regarding the delivery delays and are glad to hear that you trust Royal Mail for safe delivery. It’s fantastic to know you found the phone to be in pristine condition, just as we described.
Your feedback is invaluable to us, and we’re here to assist you with any questions or needs in the future.
Best regards,
The Smart Cellular Team
“Some slight delays in delivery and communication about when to expect delivery were vague. However, they use Royal Mail, the best delivery service, which meant I could trust safe delivery. The quality of the phone was described as pristine, which it was. Overall, a very satisfactory purchase.”
Dear Dave,
Thank you for your thoughtful 4-star review! We’re glad to hear that you found the quality of the phone to be pristine and appreciate your trust in our choice of Royal Mail for delivery. We apologize for the slight delays and vague communication you experienced; your feedback is invaluable to us as we strive to improve our services.
If you have any questions or need assistance moving forward, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Initially sent incorrect phone, however this was rectified and correct order received. Phone was in excellent condition. There was quite a delay in receiving the correct order. Email communication was received.”
Dear Reviewer,
Thank you for taking the time to share your experience with us! We appreciate your understanding regarding the initial mix-up and are glad to hear that the correct phone arrived in excellent condition.
We sincerely apologize for the delay in receiving your order and are constantly working to improve our processes. Your feedback is invaluable to us, and we’re here to assist you with any future needs.
Best regards,
The Smart Cellular Team
Dear John,
Thank you so much for your amazing 5-star review! We’re thrilled to hear that you chose us for your second refurbished phone and that the upgrade was perfect.
Your continued trust in us means a lot, and we’re here to help if you ever need anything in the future!
Best regards,
The Smart Cellular Team
