Thank you for your glowing 5-star review of Smart Cellular! I'm glad to hear that even though the iPhone 11 you ordered was delivered in black instead of white, your daughter was still happy with it.
Thank you so much Neil for your wonderful 5 star rating of Smart Cellular! We appreciate that you bought two iPhones from us and were pleased to receive them before Christmas, and in perfect condition. Thank you for your business!
“Purchased iPhone 12 for my niece with money given to me by my brother before he passed, he asked me to get a present for Christmas from him. These guys were great, I was in panic mode worrying about whether it would be here for Christmas, they kept me updated, arrived, great condition, my niece is over the moon with it and it's even more special because who it's from. Definitely recommend Smart Cellular.”
Thank you so much for your 5 star rating, Jane! It means a lot to us. We are so pleased to hear that you had a great experience with us and especially that your niece was able to get the present from your brother in time for Christmas. We are glad that we could help make that special moment happen. Thank you for your kind words and for your trust in choosing Smart Cellular.
Thank you so much for taking the time to rate Smart Cellular with a positive 4-star review! We truly appreciate your support and feedback.
We're thrilled to hear that you received your phone swiftly, and that it arrived in mint condition. While we apologize for the mix-up regarding the color, we're glad to know that you are still pleased with your purchase. At Smart Cellular, customer satisfaction is our top priority, and we are constantly striving to improve our services.
If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you in any way we can.
Thank you once again for choosing Smart Cellular. We value your trust and hope to serve you even better in the future.
Best regards,
Dear David,Thank you for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and are glad to hear that you had a positive experience with us.
Good price and prompt delivery are at the heart of our commitment to our customers, and we're thrilled to know that we met your expectations in these areas. We value your satisfaction and will continue to work hard to ensure that you receive the same level of service in the future.
Once again, thank you for your kind review! We look forward to assisting you with any future cellular needs.
Best regards,
“Ordered ‘Gold iPhone 12 Pro’
Received a call asking if I’d like a blue one. Said no thanks.
Good delivery time
Received a black one.
Requested ‘excellent’ condition.
Generally excellent but has a 1 cm scratch on front screen which was disappointing. Not sure I would use again.”
Thank you so much for taking the time to provide feedback on Smart Cellular! We truly appreciate your kind words and are thrilled to hear that we have been able to make you a happy customer.At Smart Cellular, our main priority is always to ensure that our customers have a positive experience. We are constantly striving to deliver top-notch service, and it's delightful to know that our efforts have resonated with you.
If there's anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out. We're here to help!
Thanks again for your support and for being a part of the Smart Cellular community. Have a fantastic day!
“I ordered two pristine phones for my daughter's one white one purple but got two white ones, not a problem though, also the phones did have a few scratches on the screen, they were in great condition apart from this, not complaining as my two daughters were happy with them. All in all good phones for the price.”
Thank you so much for taking the time to leave us a 4-star review! We truly appreciate your feedback. We apologize for the mix-up with the colors of the phones, but we're glad it wasn't a major issue for you. We also understand your concern about the scratches on the screens, and we assure you that we will take note of this and do our best to improve our quality control. We're delighted to hear that your daughters are still happy with the phones overall. Thank you for choosing Smart Cellular, and we hope to serve you even better in the future!
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with Smart Cellular. It's wonderful to know that the new phone you bought as a Christmas present for your daughter is in amazing condition. We're glad to have made you a very happy customer. If you need any assistance in the future, please don't hesitate to reach out.
Dear Natalie,Thank you so much for your amazing 5-star rating! We appreciate your kind words and are thrilled to hear that you had a positive experience with Smart Cellular.
Quick delivery and quick response are our top priorities, and we're glad this was reflected in your shopping experience. Our team works hard to ensure swift delivery and prompt assistance for all our valued customers, and it's great to know that we were able to meet your expectations.
Once again, thank you for choosing Smart Cellular. We truly value your satisfaction and are always here to provide you with the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
“Good price and good communication when delivery was delayed and contacted them on web chat. Difficult to find a phone number to call them and screen has purple blemishes visible on black background which I was surprised about for “excellent condition. In fairness after contacting them have offered an exchange if I wish.”
Thank you so much for taking the time to leave us a 4-star rating! We greatly appreciate your feedback. We are thrilled to hear that you found our prices competitive and our communication effective, especially when there was a delay in delivery. We apologize for the difficulty you experienced in finding our phone number; we understand that clear communication channels are important and we will work on making it more accessible. Regarding the issue with the screen blemishes, we apologize for any surprise or inconvenience caused. However, we are glad that you reached out to us and we have offered you the option for an exchange. Your satisfaction is of utmost importance to us, and we hope to resolve this matter to your satisfaction. Thank you for choosing Smart Cellular and your understanding!
Thank you so much for your 4-star rating and for choosing Smart Cellular for your phone purchases. We truly appreciate your loyalty over the years and we're thrilled to hear that you have never encountered any issues with our products.We apologize for the longer delivery time of over 3 weeks on this occasion. We understand that prompt delivery is vital and we strive to improve our shipping process to ensure a faster turnaround time. Your feedback is valuable to us, and rest assured, we'll take it into consideration while enhancing our services.
Thank you again for your trust in Smart Cellular. We look forward to serving you in the future and providing you with an even better experience.
Thank you, Joanne, for your 5-star rating of Smart Cellular! We are glad to hear that you were satisfied with your 3 purchases of iPhone 12s and that you would consider buying from us again. We greatly appreciate your feedback!
“Slow delivery due to it being Christmas but phone arrived in excellent condition ....replied when I was worried about delivery.. as it being an Xmas present..within 24hours...can't really complain apart from delivery but like I said it was down to Xmas week.”
Dear Lianne,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your support and loyalty.
We are delighted to hear that your phone arrived in excellent condition, despite the slight delay due to the holiday season. Our team understands the importance of timely delivery, especially when it comes to Christmas presents. We're glad we could ease your worries by responding promptly and ensuring your gift arrived within 24 hours.
We apologize for any inconvenience caused by the delivery delay, but as you rightly mentioned, it was due to the busy Christmas week. Your patience and understanding mean a lot to us!
Once again, thank you for choosing Smart Cellular, and we look forward to serving you again in the future.
Best regards,
Jeff S
“Ordered a refurbished Samsung S22 Ultra in early December and after a little blip with the delivery time, the phone arrived and was just as expected. It was in pristine condition and works perfectly. I will forgive the delivery delay due to the busy Christmas period and would happily use them again.”
Thank you for your 4 star rating of Smart Cellular. We are delighted to hear that the Samsung S22 Ultra in excellent condition and that it is working perfectly. We apologize for any inconvenience that you experienced with the delivery delay due to the busy Christmas period. We are glad that you would use us again in the future and look forward to providing you with the same excellent service.
Thank you Neil for your 5 star rating of Smart Cellular! I am very glad to hear that you are satisfied with your iPhone 11 Pro purchase. I am glad that it was packaged well and was in pristine condition. We strive for great service and are glad to have satisfied you. Thank you again!
Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase.
It warms our hearts to know that the phone is in perfect condition and that your daughter is very happy with it. Ensuring the happiness and satisfaction of our customers is of paramount importance to us, and your feedback motivates us to continue delivering top-notch products and services.
If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!
Once again, thank you for your kind words and for choosing Smart Cellular.
Best regards,
Jeff S
“Price and quality of the product were very good. Only issue is that despite ordering a black iPhone, I was sent a blue one. However, the recipient likes the colour so not an issue.”
Thank you so much for giving us a 4-star rating for Smart Cellular! We greatly appreciate your feedback and are glad to hear that you found the price and quality of our product to be very good.
We apologize for the mix-up with the color of the iPhone you ordered. We understand it may not have been your preferred choice, but we're thrilled to know that the recipient still liked it. Rest assured, we will take your feedback into account to ensure such errors are minimized in the future.
Once again, we appreciate your review and thank you for choosing Smart Cellular. Should you have any further queries or require assistance, please feel free to reach out. We're here to help!
Best regards,
Jeff S
“I bought a Samsung S21+. The battery life is excellent and can last over a day with frequent use including gaming. The camera quality is far superior than my Samsung A20. The phone and charger arrived safely and quickly. It would have been nice to have had the original box but I realise this is a secondhand phone. The price was very good for it's condition.”
Thank you for your 4 star rating of Smart Cellular! We're so pleased to hear that the battery life is excellent and that the camera quality is far superior than your Samsung A20. We're also glad that the phone and charger arrived safely and quickly - even though the original box was not included. We're grateful that you think the price was very good for its condition. Thanks again for your review!
Thank you so much for your 4-star rating of Smart Cellular! We greatly appreciate your support and are thrilled to hear about your positive experience. We apologize for the slight delay in delivery due to the holiday season; otherwise, we would have scored a perfect 5 stars from you. Your feedback means a lot to us, and we hope to serve you even better in the future. Thank you once again for choosing Smart Cellular!
Thank you for your 5 star rating of Smart Cellular! I am delighted to hear that your purchase arrived on time and was easy to set up - a great Christmas present for your wife! I am so glad that you are pleased with your purchase.
