“Phone is great, really quick service and delivery. Didn't come with a charging cable though or any note to say why so I have had to chase this up with customer services.”
Hello!
Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your positive feedback and are thrilled to hear that you found our phone great with quick service and delivery.
We apologize for the inconvenience caused by the missing charging cable and the lack of any explanatory note in the package. Please be assured that we take your feedback seriously, and we have already notified our customer services team about this issue. They will reach out to you promptly to assist you in resolving the matter.
Once again, thank you for choosing Smart Cellular and for sharing your experience. We value your trust and look forward to serving you even better in the future.
Warm regards,
The Smart Cellular Team
Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service, value, and product. It's customers like you who motivate us to continue providing the best service possible. We look forward to serving you again in the future.
Regards,
The Smart Cellular Team
Dear valued customer,Thank you so much for your outstanding 5-star rating of Smart Cellular! We are truly grateful for your kind words and for taking the time to share your positive experience with us.
We are thrilled to hear that you are loving your new phone and that it arrived in brilliant condition, free from any marks or scratches. It's great to know that the battery is at 100% and that everything is in perfect working order. We strive to deliver only the best quality products to our valued customers, and your feedback reassures us that we are on the right track.
We sincerely appreciate your support and are always here to assist you with anything you may need. Thanks again for choosing Smart Cellular, and we look forward to serving you in the future.
Best regards,
The Smart Cellular
“iphone 11 Pro. Was in really excellent condition when it arrived. Arrived within 4 days. 100% battery condition. Had it now for around a month and has worked just great, no problems. This is the second iphone I've had from Smart Cellular and both been very good, and best price.”
Thank you, AR, for your wonderful review! We’re delighted to hear that your iPhone 11 Pro arrived in excellent condition and that you're happy with its performance, especially with the 100% battery capacity. It's fantastic to know that the phone reached you within 4 days, and we’re thrilled you’ve had a smooth experience using it for the past month.
It’s great to hear that this is your second purchase with us, and we truly appreciate your continued trust. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“I bought my Samsung S24 from Smart Cellular at a really good price, and it arrived well packed.
The only negative was the length of time it took to receive the order, although Frankie in customer service was very quick to respond to my emails whenever I requested an update”
Thank you for your review! We're glad to hear you found a great deal on your Samsung S24 and that it arrived well-packaged. We appreciate your patience with the delivery time and are happy to know that Frankie in customer service was responsive and helpful in keeping you updated.
Your feedback is important to us, and we'll work on improving our delivery times. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Hello,
Thanks for sharing your experience, Jayne! We're glad to hear that you were pleased with the quick delivery and competitive pricing. It’s always wonderful to know when our customers are satisfied with their purchases. Your feedback helps us continue to improve, and we're happy to have made your experience a positive one. We hope you enjoy your new phone, and we look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your review, Roy!
We're thrilled to hear that everything went smoothly with your purchase and that you're happy with the phone.
We strive to make every step of the process as easy and efficient as possible, so it’s great to know we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Excellent service from smart cellular the phone arrived in excellent condition and on time. This is the 2nd refurbished phone I have bought from this site and would recommend them for anyone looking to buy a refurbished phone.”
Thank you for your feedback, Alastair!
We're delighted to hear about your positive experience with Smart Cellular.
It’s fantastic that your phone arrived in excellent condition and on time, as we strive to maintain high standards in our service and product quality.
We appreciate your loyalty as a returning customer, and your recommendation means a lot to us. We look forward to continuing to provide you with top-notch refurbished phones in the future!
Best regards,
The Smart Cellular Team
“I've used Smart Cellular several times over the past few years to buy refurbished Samsung phones. I've always been pleased with the accurate descriptions, prompt service and competitive prices. I am kept informed about the order and delivery. The phones always arrive promptly and safely and have given me many years of good service.”
Hello,
Thank you so much for your kind words and outstanding 5-star rating! We truly appreciate your continuous support and trust in our services.
We are thrilled to know that you have had a positive experience with Smart Cellular over the past few years. Our team works tirelessly to provide accurate descriptions, prompt service, and competitive prices. Your satisfaction is our top priority.
It's delightful to hear that you appreciate our efforts in keeping you informed about your order and delivery. We understand how important it is to stay updated, and we strive to ensure a seamless experience for our valued customers like you.
Moreover, we are delighted that the refurbished Samsung phones you purchased from us have delivered years of reliable service. We take great pride in providing high-quality products that meet and exceed your expectations.
Once again, thank you for your glowing review. We look forward to serving you again in the future.
Best Regards,
The Smart Cellular Team
Hello,
Thank you, Martin, for sharing your experience with Smart Cellular! We're happy to hear that the phone you purchased met your expectations and is functioning just as you had hoped. Providing high-quality devices in the expected condition is something we take pride in, so it's great to know you’re pleased with your item.
We also appreciate your feedback on the delivery notification. We aim to keep our customers updated throughout the process to ensure a smooth and worry-free experience. Your feedback helps us to continue improving this aspect of our service.
If you need any further assistance or have any questions about your device, don't hesitate to reach out. We're always here to help and ensure your satisfaction!
Thanks again for choosing Smart Cellular. We hope to serve you again in the future!
Best regards,
The Smart Cellular Team
Thank you for your feedback! We're delighted to hear that you had an excellent experience and that our delivery was super fast. Ensuring prompt and efficient service is one of our top priorities, and we're glad we met your expectations.
If you ever need assistance or have any questions in the future, feel free to get in touch. We're always here to help and ensure you continue to have a great experience with us.
Thanks again for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
“I recently bought a Samsung S23 from Smart Cellular. The phone arrived within 3 days of my placing the order via Royal Mail. The phone was as advertised on the website, pristine condition. There was not a mark on the phone, it looked as new. Transferring the data from my old phone to the new phone was seemless. The new phone is working well, battery life seems to be almost as new. Overall I am very happy with the service from Smart Cellular.”
Thank you for your detailed review, David! We're thrilled to hear that your Samsung S23 arrived promptly and in pristine condition, just as expected. It’s great to know the seamless data transfer and excellent battery life have added to your satisfaction.
We strive to provide top-notch products and services, and we're pleased that everything met your expectations. Should you need any further assistance in the future, feel free to reach out.
We appreciate your recommendation and for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Thank you for sharing your experience, Patrick! We're glad to hear that you found our pricing competitive and that the condition of the phone matched your expectations. We aim to provide both value and quality with every order, so it’s fantastic to know you were satisfied on both fronts.
If you have any questions or need further assistance, we’re always here to help. Your feedback means a lot to us and helps us continue delivering great service.
Thanks for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Thank you for your feedback! We're glad to hear you found our pricing reasonable for the iPhone 11 and that it arrived in perfect condition. It's always our goal to provide quality products and quick delivery, and it's rewarding to know we succeeded in your case.
We share your hope that the phone will serve you well for a long time. If you have any questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help.
Thanks again for choosing Smart Cellular!
Best regards,
The Smart Cellular Team
Hello,
Thank you, Raymond, for your wonderful review! We’re thrilled to hear that your phone was exactly as described and in pristine condition. It’s great to know that it’s working perfectly and that the delivery met your expectations.
Your recommendation means a lot to us, and it reflects our commitment to providing quality products and reliable service. If you have any questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your support!
Best regards,
The Smart Cellular Team
“Delivery took longer than expected way much longer phone came eventually perfect phone no scratches no nothing battery’s amazing aswell would definitely recommend this company only downside was not the original box or charger”
Hello,
Thank you for your review! We sincerely apologize for the delay in delivery and appreciate your patience throughout the process. It’s fantastic to hear that the phone arrived in perfect condition, with no scratches and an amazing battery performance.
We’re glad you would recommend us, and we take your feedback seriously regarding the packaging and accessories. While we strive to provide an exceptional experience, we understand how important those details are. Thank you for choosing Smart Cellular, and we look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Hello,
Thank you so much, Francesca! We're delighted to hear that your phone arrived earlier than expected. It’s always our goal to provide timely deliveries and exceed our customers' expectations.
Your positive feedback motivates us to continue delivering excellent service and quality products. We’re thrilled that you had such a pleasant experience, and we look forward to serving you again in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Thank you once again for choosing us!
Best regards,
The Smart Cellular Team
Thank you, Al, for your fantastic feedback! We're thrilled to hear that you found the price point on the iPhone 14 to be great. Our team works hard to ensure that our prices remain competitive while still providing high-quality products.
It's wonderful to know that your order was packaged and dispatched swiftly. We understand how important it is for our customers to receive their items quickly and in perfect condition. Your satisfaction with the A1 condition of the phone, exceeding your expectations, is what we strive for with every order.
Your positive experience is invaluable to us, and we truly appreciate you taking the time to share it. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
