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Smart Cellular Reviews

4.2 Rating 3,653 Reviews
F
Happiness Grade
F

Refund - Difficult

29.34%
Industry Average
I immediately complained and requested a refund of my £245.
posted 2 weeks ago - G****
Ordered a iPhone 16 pro wasn’t delivered on date they say I’ve tried to get refund but they are refusing to refund money I’ve now had to escalate this to my bank to get refund as they don’t care about there customers I would advise anyone to stay away from them don’t give them your money as u will have a fight on your hand trying to get this back
posted 3 weeks ago - Scott Fo****
They now tell me that I need to wait ten days for a refund so have been reported as scammers.
posted 3 weeks ago - Anony****
My daughter bought a phone from you which stopped working within your 30 day period. It was returned to you with a letter asking for a refund. ~`not only do you not reply to emails or phone calls, you continue to advertise a service you cannot provide. I have now advised to take your company to a civil court to reclaim her money and also to achieve compensation for the stress you have caused.
posted 4 weeks ago - L Weathe****
NEVER USE THIS COMPANY I HAVE ISSUED COURT PROCEEDINGS TO GET A REFUND .
posted 4 weeks ago - Gary T****
I requested for refund because I felt they are very doggy.
posted 1 month ago - So****
I requested for refund because I felt they are very doggy.
posted 1 month ago - So****
Ordered phone £105. Nearly 2 months ago. No phone and no refund. Automated response system. This is a scam company. Have been reported. Please avoid at all costs.
posted 1 month ago - ****
Despite repeated follow-ups, I still have not received either the phone or my refund.
posted 1 month ago - Anony****
be interesting to see as and when I get a refund or a response this this post.
posted 1 month ago - Bob ****