Smart Cellular Reviews

“ Without the delays and the brick wall interactions the rating would have been a 5 as in fairness, emails were promptly responded to and it was easy to get through on the phone and, most important of all, I am delighted with the phone, which looks brand new to me and very good value at the price. ”

“ An excellent service, very friendly and helpful. Product arrived after 2 days, well wrapped and secure. Customer service were great when contacted. Also a really good price. ”

“ The phone was what I am expecting and all staff where easy to communicate with the price was okay delivery good rate will buy again from you. ”

“ So Smart Cellular, you have a good product offering but I do feel that your staff could be more open and reassuring (especially with a new customer like me) when there is a delay, or better still do not over promise on delivery times. ”

“ Talk about getting good value for money 👍👌 Delivery was on time, phone build and quality is exquisite ”

“ Needed to update my mobile and after a thorough search of the refurbished market I decided that Smart Cellular provided the best overall value package and I was not disappointed with the either the product or the delivery service ”

“ I received INCREDIBLY rude customer service; she told me that what I had been told by an online chat about the timing of returns (that I was in time) was irrelevant: and also the advice that she herself had given me a few days before this call (“I’ll arrange a refund for you”) was also irrelevant :”you signed up to our terms and conditions”. ”

“ I phoned an emailed multiple times over the course of the following 6 weeks, each time being told they had emailed the returns department but had not received a reply. ”

“ Have contacted the Returns email address where Rebecca gave me instructions on how and where to send it back to them. ”

“ I wanted to return the phone I had bought for a refund. ”

“ No refund. ”

“ You sent me the wrong colour iPhone, I returned its and you haven't issues my refund. You sate below "how easy was it to get a refund?" Impossible!!! ”

“ An excellent service, very friendly and helpful. Product arrived after 2 days, well wrapped and secure. Customer service were great when contacted. Also a really good price. ”

“ Needed to update my mobile and after a thorough search of the refurbished market I decided that Smart Cellular provided the best overall value package and I was not disappointed with the either the product or the delivery service ”

“ I would definitely recommend Smart Cellular, very good service and the phone arrived as per their information, well packed and protected.... excellent company to deal with. ”