“Product as described and a good price. However, the 3-5 working days delivery was over two weeks by the time they had sourced a suitable phone. Otherwise, very happy.”
Dear Anon,
Thank you for your thoughtful 4-star review! We’re glad to hear that you found the product as described and valued the price. We apologize for the delay in delivery and appreciate your understanding as we sourced a suitable phone.
Your feedback is very important to us, and we are always looking for ways to improve our services. If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your great 4-star review! We're delighted to hear that you found our delivery to be fast and reliable. Your satisfaction is important to us, and feedback like yours helps us continue to improve our services.
If you ever have any questions or need assistance, please feel free to reach out. We look forward to serving you again soon!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your outstanding 5-star review! We’re delighted to hear that you experienced a straightforward transaction and were satisfied with your delivery and goods.
Your feedback is very much appreciated, and we look forward to serving you again in the future. If you need any assistance, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Ordered a iPhone 16 pro wasn’t delivered on date they say I’ve tried to get refund but they are refusing to refund money I’ve now had to escalate this to my bank to get refund as they don’t care about there customers I would advise anyone to stay away from them don’t give them your money as u will have a fight on your hand trying to get this back”
“Ordered 2 phones, took 2 weeks to be delivered. 'Pristine' phone turned up with a very poorly replaced screen. 'Excellent' phone was great.
Very poor customer service. I am still chasing despite returning the 'Pristine' phone a week ago. Couldn't be more stressful if they tried.”
“Really happy with my purchase. Phone came with box, which I was not expecting. Phone was spotless. Didn't even buy the highest grade version. Wonderful bang for your buck and not sure I'll ever buy a new phone again. Will probably check out Smart Cellular first because I'm not overly fussed about getting the latest phone anyway. As long as it works and will receive security updates for a while then saving a few hundred quid like I did with this iPhone 13 is a no brainer.”
Dear Ks_17,
Thank you so much for your amazing 5-star review! We’re delighted to hear that you’re thrilled with your purchase and that the phone met your expectations. It’s fantastic that you found such great value and that it arrived spotless in its box.
We appreciate your support and understanding regarding not always needing the latest models — it truly is a wise decision to save a few hundred pounds while still getting a reliable device. We look forward to seeing you again at Smart Cellular for your future phone needs!
Best regards,
The Smart Cellular Team
“I’m very happy with the iPhone 13 I have received, in great condition.
I’m still waiting for a copy of my order as I’ve not received any emails, I haven’t found the customer service team very helpful, still waiting for an email that should have been replied to within 2 days.”
“This is third iPhone I have purchased from Smart cellular the previous were as stated and I did not have any problems with delivery or condition of phones, so I ordered iPhone 13 mini pristine condition the price was reasonable for reconditioned phone placed order and received in delivery time stated the phone arrived all as expected would certainly purchase from them in future”
Dear J,
Thank you so much for your amazing 5-star review! We're delighted to hear that this is your third purchase with us and that, once again, everything went smoothly from delivery to the condition of the phone.
Your continued trust and satisfaction mean the world to us. We always strive to provide great service and quality products at reasonable prices, and it’s wonderful to see that reflected in your experience.
We're here for you anytime you need assistance in the future, and we look forward to serving you again!
Best regards,
The Smart Cellular Team
“Ordered a samsung galaxy s23 excellent condition...they upgraded me to pristine ( though another colour) at no extra cost.Really happy with the fast delivery and service!”
Dear Cass,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received your Samsung Galaxy S23 in excellent condition and that our team upgraded you to a pristine model at no extra cost.
Your satisfaction with our fast delivery and service means the world to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Posted 2 months ago
Dear Valued Customer,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you are happy with your Samsung Galaxy S23 and the surprise upgrade to pristine condition at no extra cost.
Your satisfaction is our top priority, and we appreciate your kind words regarding our fast delivery and service. If there’s anything else we can do to enhance your experience, please feel free to reach out!
Best regards,
The Smart Cellular Team
“I was naive enough to trust this Platform with my hard-earned savings. In just a month, I lost $426,023. Their lack of support and professionalism were shocking. It was a devastating experience. Thankfully, I filed a complaint with a Tech smart recovery agent Mrs. Linda Smith, and she helped me recover my funds. No matter the amount involved she’s capable to help retrieve it. I urge you to do your research before trusting any platform with your money – it could save you a lot of heartache.
Email:: lindasmith17042 @ gmail . com
WhatsApp: +34 ——612 ——44 ——23 ——45”
“Having struggled on with my old phone for way too long, I finally switched to an iPhone 13. Absolutely delighted with it and the whole buying process.”
Dear Michael,
Thank you for your amazing 5-star review! We’re absolutely delighted to hear that you’re thrilled with your new iPhone 13 and that the buying process was seamless for you.
Your satisfaction is our top priority, and we truly appreciate your kind words. If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re delighted to hear that our service was quick and that we were there for you when you needed us. Your recommendation means so much to us!
If you have any questions or need support in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“Good response to communications, and a swift delivery. Very pleased with the phone, couple of minor scratches but to be expected. Good battery, happy with my purchase”
Dear T,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you received prompt communication and a swift delivery. It's great to know that you're pleased with your phone, and we appreciate your understanding regarding the minor scratches.
Your satisfaction is our priority, and we're glad to hear the battery is performing well. If you have any questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Got off to bad start, by being sent the wrong phone. I judge people and business by how they respond when things don’t go right. Thanks to Frankie at Smart Cellular, the problem was eventually resolved, after sending wrong phone back. My iPhone finally arrived, and I’m delighted with it, it’s in exceptional condition.”
Dear Murray,
Thank you for your thoughtful 4-star review! We're pleased to hear that Frankie was able to assist you in resolving the initial issue, and we appreciate your understanding throughout the process.
It's wonderful to know that your iPhone arrived in exceptional condition and that you are delighted with it! Your feedback is crucial to us, and we’re always here to help if you have any further questions or require assistance in the future.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for your fantastic 5-star review! We're absolutely thrilled to hear that your delivery exceeded expectations and that you're pleased with your purchase.
Your recommendation means the world to us, and we're looking forward to serving you again in the future. If you need anything else, just let us know!
Best regards,
The Smart Cellular Team
Dear Liz,
Thank you for your amazing 5-star review! We're delighted to hear that you've chosen Smart Cellular for both of your iPhone purchases this year and that both phones arrived promptly.
Your satisfaction is our top priority, and your kind words really motivate us to keep providing the best service possible. If you ever need assistance or have questions in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Have used smart Cellular a few times now, always delighted with my purchases. I will never buy a new phone again, when you offer reconditioned phones with an 18 month warranty!”
Dear Catriona,
Thank you for your amazing 5-star review! We’re delighted to hear that you’ve had such positive experiences with us and that our reconditioned phones have met your expectations.
It's great to know you appreciate our 18-month warranty as well! Your satisfaction is our top priority, and we truly value your feedback. If you ever need assistance in the future or have any questions, feel free to reach out!
Best regards,
The Smart Cellular Team
“Total scammers! Quoted me £582 for my phone, then said it was only worth £312, which is utter bs. So I asked on 31.10 to return my phone immediately, even paying for the injured next day delivery. Today is 21.11 and I still haven’t got my phone back with one excuse after the other.
Total scammers, stay as far away as possible. I will take them to small claims court now.”
“Purchase an iPhone 13 Pro Max in excellent condition for a great price. It was delivered the next day, looks brand new and has 87% battery health. Very happy!”
Dear AW,
Thank you for your wonderful 5-star review! We’re delighted to hear that your iPhone 13 Pro Max arrived in excellent condition and that you were pleased with the quick delivery.
Your happiness means the world to us, and we’re committed to ensuring our customers receive high-quality products. If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
The Smart Cellular Team
