Hello,
Thank you for sharing your positive experience! We're glad to hear that you found our prices competitive and that the delivery was fast. It’s always great to know that the phone met your expectations and arrived in excellent condition, just as described.
We work hard to ensure every customer has a smooth and efficient buying process, and your feedback reassures us that we're on the right track. It’s always rewarding to hear when our efforts meet your satisfaction.
If you need any further assistance or have more questions in the future, don’t hesitate to reach out. We’d love to help again!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your feedback! We're thrilled to hear that you had a lovely experience doing business with Smart Cellular. It's always our goal to make the process as smooth and pleasant as possible for our customers.
We appreciate your support and hope to continue providing you with excellent service in the future. If you have any questions or need assistance, feel free to reach out anytime!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your kind words, Laila! We're delighted to hear that you had an excellent experience with us and that you found our service fast and efficient. It's great to know that the phone met your expectations, and we love that it felt like a purchase straight from Apple!
At Smart Cellular, we take pride in ensuring our customers receive high-quality products and service that matches the highest standards. Your satisfaction is our top priority, and it's fantastic to hear we delivered on that.
If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're always here to help, and we look forward to serving you again!
Best regards,
The Smart Cellular Team
“I received great customer service and the delivery was fast and than normal, which was great as I received the phone just in time for my daughters birthday...”
Hello,
Thank you for sharing your positive experience! We're thrilled to hear that you received great customer service and that your delivery was faster than expected. It’s wonderful that the timing worked out perfectly for your daughter’s birthday; we know how important those moments are.
At Smart Cellular, we strive to provide efficient service and ensure our customers feel valued throughout the process. Knowing that we could help make your daughter’s special day even better is incredibly rewarding for us.
If you have any more feedback or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Smart Cellular Team
“excellent company to purcahse from. phone was in fantasic condition. from start to finish from purchasing to receieving there were no issues at all. I would purchase from them again”
Hello,
Thank you for your wonderful review, Lorraine McElwee! We're thrilled to hear that you had such a positive experience with us. It’s great to know that your phone arrived in fantastic condition and that the entire purchasing process was seamless from start to finish. We strive to provide excellent service and quality products, so your feedback reassures us that we’re on the right track.
Your satisfaction is our top priority, and it’s always rewarding to hear from customers who appreciate our efforts. We take pride in ensuring that each transaction is smooth and hassle-free, and we're glad to see that reflected in your experience.
We look forward to serving you again in the future. Thank you for choosing us as your trusted provider, and we can’t wait to assist you with your next purchase!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your feedback, Ahmed Mansour! We're glad to hear you experienced quick delivery and appreciated our prompt response. We will work on making our item descriptions clearer in the future. Thank you for choosing us!
Best regards,
The Smart Cellular Team
Hello,
Thank you so much for your wonderful feedback, Mr. Carl Paul! We’re delighted to hear that you found the perfect phone with us and that it met your expectations. It’s always our goal to provide devices that feel like new, and we’re thrilled to know that you received an amazing product.
At Smart Cellular, we take great pride in the quality of our phones, ensuring they undergo thorough inspections and meet high standards before reaching our customers. Your satisfaction is our top priority, and it’s fantastic to hear that you consider us a top company.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help and make your experience even better.
Thank you once again for choosing Smart Cellular! We look forward to serving you again.
Best regards,
The Smart Cellular Team
Hello,
Thank you for your fantastic review, Sean! We’re thrilled to hear that you had a smooth experience with us from start to finish. Easy ordering is one of our main goals, and it’s great to know that our process met your expectations.
We take pride in ensuring that every product is well packed for safe delivery. It’s reassuring to hear that your order arrived quickly and in perfect condition. We understand how important it is for our customers to receive their items promptly, especially when it comes to a phone for your son.
It’s also wonderful to hear that the phone has been performing well after five months of use! We strive to provide high-quality devices that our customers can rely on for the long term. Your satisfaction means the world to us, and it’s feedback like yours that motivates us to continue delivering the best service possible.
If you or your son ever need assistance or have questions about future orders, please feel free to reach out. We’re always here to help and ensure your experience remains positive.
Thank you once again for your kind words, and we look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your wonderful review! We’re delighted to hear that you’re satisfied with your recent purchase. Providing great products at competitive prices is one of our top priorities, and it’s fantastic to know we hit the mark with you.
We take great care in ensuring that every phone we send out is in pristine condition, so it’s rewarding to hear that your order arrived just as you expected. Our team works hard to streamline our delivery process, and it’s great to see that your phone arrived quickly.
Your willingness to use our services again means a lot to us. We always aim to build lasting relationships with our customers, and we’re glad to know you felt valued throughout your experience.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help and ensure your next experience is just as positive as this one.
Thank you once again for your feedback and for choosing us! We look forward to serving you again soon.
Best regards,
The Smart Cellular Team
Hello,
Thank you for your positive feedback, Ricardo! We're thrilled to hear that you had a good experience with us. It’s always our goal to provide top-notch service and quality products to our customers.
We appreciate your recognition of our efforts in delivering both good products and exceptional service. Our team works diligently to ensure that every customer’s needs are met, and it’s rewarding to know that our hard work is paying off.
If there’s anything specific you liked or any areas where you think we could improve, we’d love to hear your thoughts. Customer feedback is invaluable in helping us enhance our offerings and provide an even better experience in the future.
Thank you for choosing us, and we look forward to serving you again soon. Your satisfaction is our priority, and we’re here to assist you with any future needs you may have.
Best regards,
The Smart Cellular Team
“Customer service is TERRIBLE. Told me phone was delivered and should be with me by 3 days. 3 calls and 2 weeks later they say phone was already dispatched even though I didn’t get a tracking number. 2 weeks later after that they say phone was not dispatched even though they’ve said countless of times that it has, didn’t even apologise for lying to me or the very long wait. Phone got with me after a month and one week of ordering not 1 or 2 days like they say. Absolutely terrible, would not order from here again. If u want a phone I suggest ordering from somewhere else like the back market website.”
We're sorry to hear about your frustrating experience with our customer service. It's unacceptable that you received conflicting information about your order and faced such delays. We appreciate your feedback, and we'll work to improve our communication and processes to ensure this doesn't happen again. Thank you for bringing this to our attention.
Best regards,
The Smart Cellular Team
“Received the correct phone and as to standard ordered. I was mistaken by the delivery times which took slightly longer to arrive than I thought it would but they did send a free gift to compensate for the 3 week delivery.”
Hello,
Thank you for your review! 😊 We're glad to hear that you received the correct phone in the condition you expected. We apologize for the slight delay in delivery and appreciate your understanding. It's great to know that the free gift helped make up for the longer wait!
We always aim to provide a positive experience, and your feedback helps us improve. If you have any further questions or need assistance, feel free to reach out.
Thanks for choosing us, and we hope to serve you again in the future!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your review! 😊 We're delighted to hear that you found our service easy to use and that your order was processed quickly. It's great to know that you’re happy with the handset and found the price reasonable.
We always strive to provide a smooth and hassle-free experience, so it’s fantastic to see that we met your expectations. Your feedback really motivates us to keep delivering high-quality products and excellent customer service.
Should you need any further assistance or have any questions in the future, feel free to get in touch. We’ll be more than happy to help!
Thanks again for choosing us, and we look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Thank you for your feedback, Ade! 😊 We're sorry to hear about the initial delay with your order, but we’re glad that our customer service team could step in and assist you. It’s always our goal to resolve any issues quickly and ensure that our customers have a smooth experience.
We truly appreciate your patience during this process and are happy that we could help get everything sorted out for you. Your understanding and kind words mean a lot to us, and we’re thrilled that you felt supported by our team.
If you ever have any further questions or need assistance in the future, don’t hesitate to reach out. We’ll be here to help and make sure things go as smoothly as possible from start to finish! 😊
Thank you again for choosing us, and we hope to continue providing you with excellent service.
Best regards,
The Smart Cellular Team
“I traded my phone in almost 5 weeks ago now and still not received payment for it, I have tracking which they confirmed was correct and the device was received (3 weeks ago) after sending numerous emails starting after I had no further further updates for a week I have still not been told what the issue is and haven’t heard anything at all for 2 weeks bar their online chat which have told me the case has been “escalated” which at this point I just don’t believe.
Frustrated as the first part of the process was very straight forward and easy but now left wishing I’d used another business.”
We apologize for the delay and understand your frustration. Your experience does not reflect our usual standards, and we're actively working to resolve your case. Please reach out to us again through email or chat so we can assist you further. Thank you for your patience.
Best regards,
The Smart Cellular Team
Thank you for your feedback, Brendan! We're thrilled to hear that your experience with us was smooth and that you received your phone quickly. Our team works hard to ensure that all devices are accurately described and meet our high standards before shipping them out.
It’s great to know that you are satisfied with your purchase. If you have any questions or need assistance in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your positive feedback! We're delighted to hear that you had a great experience working with us. Our team strives to provide competitive pricing to ensure that our customers receive the best value for their devices. We understand how important timely delivery is, so we make it a priority to ensure that your order arrives efficiently and on schedule.
Your satisfaction is our top priority, and we’re always here to help if you have any questions or need assistance in the future. We appreciate your support and look forward to serving you again soon!
Best regards,
The Smart Cellular Team
“This company is absolutely ludicrous. They send me messages saying my phone is on contract when it isn't. I sent them an invoice as well and they still keep saying it is. I was offered 835 pounds for this when quoted and now they're saying 550 pounds. I don't know why they aren't looking at my invoice which says it's not on contract”
Hi Majid,
We’re sorry to hear about your experience. We take these concerns seriously and would like to resolve this issue for you. Please reach out to our customer service team with your invoice details so we can assist you further.
Best regards,
The Smart Cellular Team
“This is Fraud,scam and dodgy seller.i ordered iPhone15plus on 2oct24.they took money by PayPal and they never post phone and no give us any update.i have contact them via WhatsApp,email,chat, no customer service to answer my quastion.Thanks God I paid by PayPal and I recover my money.
Do not lose your money this scam company who stealing people money”
Hi there,
We’re sorry to hear about your experience and appreciate your feedback. It’s concerning to learn that you encountered these issues. If you haven't already, please reach out to our customer service team so we can look into this matter and assist you further.
Best regards,
The Smart Cellular Team
“Awfull company ordered two phones and only got one . Tried to contact no replies from emails several times contacted chat line no response (will email) Have had to get bank to retrieve payment AVOID”
Hi Mike,
We’re sorry to hear about your experience. This is not the level of service we aim to provide. Please contact our support team directly so we can resolve this issue promptly.
Best regards,
The Smart Cellular Team
