Dear Billie,Thank you so much for your kind 4-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It means a lot to us that you took the time to share your thoughts.
We are glad to know that the phone you received is in perfect condition. It is always our priority to offer top-notch products and ensure customer satisfaction. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us.
Once again, thank you for choosing Smart Cellular. We value your support and we look forward to serving you again in the future.
Phone is in perfect in Condition, thank you!
Best regards,
[Your Name]
Dear Mae,Thank you so much for your glowing 5-star rating of Smart Cellular! We greatly appreciate your kind words and are thrilled to know that you had such a positive experience with us.
We are delighted to hear that you bought a phone from SmartCellular and would definitely recommend our services. Your satisfaction is our top priority, and we are glad that we could meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out to us.
Thank you again for your support and recommendation. We look forward to serving you in the future!
Best regards,
[Your Name]
Thank you so much for your outstanding 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had an exceptional experience with us. Your kind words mean a lot to us, especially when you mentioned, "Easy to order, prompt delivery, condition better than expected." It's our constant endeavor to provide a smooth and convenient ordering experience with timely delivery and products that exceed expectations. We are grateful for your recognition and look forward to serving you again in the future.
Posted 1 year ago
Dear [Reviewer's Name],Thank you so much for your outstanding 5-star rating of Smart Cellular. We highly appreciate your feedback and are thrilled to hear that you had a satisfying experience with us.
We take pride in providing a seamless and convenient ordering process, and we are glad to know that it was easy for you to place your order. Our team strives to ensure prompt delivery so that you can enjoy your purchase without any delay. It's delightful to learn that we exceeded your expectations by delivering a product in a better condition than anticipated.
Once again, we truly appreciate your positive feedback. It motivates us to continue delivering exceptional service to all our valued customers. If you have any further questions or require any assistance, please don't hesitate to reach out to us.
Thank you for choosing Smart Cellular!
Best regards,
[Your Name]
Dear Roberto,Thank you so much for your amazing 5-star rating of Smart Cellular! We sincerely appreciate your support and are thrilled that you are happy with your purchase.
It warms our hearts to hear that you find the phone really good and that it was delivered on time. Customer satisfaction is our top priority, and we always strive to provide high-quality products and a smooth shopping experience.
If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are always here to help!
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future.
Warm regards,
[Your Name]
Thank you for taking the time to share your experience with Smart Cellular. We truly appreciate your feedback and value your input as it helps us improve our services.
We apologize for the inconvenience you faced regarding the cancelled order and the delayed return process with Klarna. We understand that this must have been frustrating for you, and please know that we take such matters very seriously.
To ensure that we address the issues you've highlighted, we would like to ask for your assistance. Could you kindly provide us with more details regarding your experience? This would greatly help us in identifying the root cause of the problem and making the necessary improvements.
Once again, we want to express our gratitude for bringing this matter to our attention. We sincerely apologize for any inconvenience caused and assure you that we are committed to rectifying the situation promptly.
Kind regards,
Jeff S
Smart Cellular Team
“I purchased an iPhone 12, excellent condition, and it was in excellent condition there wasn't a mark on it, it was like a new phone.. Would high recommend this company and will definitely purchase from them again..”
Dear Bernice,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and feedback. We are thrilled to hear that you had a great experience with us and that the iPhone 12 you purchased was in excellent condition, just like a brand new phone.
It means a lot to us that you would highly recommend our company and that you would consider purchasing from us again in the future. We strive to provide the best quality products and exceptional customer service, and your satisfaction is our ultimate goal.
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future.
Warm regards,
Jeff S
Dear Lewis,Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your feedback and it means a lot to us.
We are thrilled to hear that you received excellent service and that the phone you purchased lived up to your expectations. Providing our customers with top-notch service and delivering products as described is our utmost priority.
Once again, thank you for choosing Smart Cellular, and we hope to continue serving you in the future.
Best regards,
Smart Cellular Team
Dear Shirley,Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your support and are thrilled to hear about your positive experience with us. Your words truly mean a lot to us.
We're delighted that you were satisfied with our service and that the phone you purchased for your son was in excellent condition, just like brand new. Nothing brings us more joy than ensuring our customers receive the utmost satisfaction.
Once again, thank you for choosing Smart Cellular. We would be more than happy to assist you with any future orders. Please don't hesitate to reach out to us whenever you need another outstanding product or have any inquiries.
Best regards,
Jeff S
“I ordered a refurbished iPhone from Smart Cellular because they give an 18 month warranty. The phone arrived quickly and was in mint condition. I can highly recommend Smart Cellular. Why buy new when you can get a refurbished phone as good as new for
much less. 👌”
Dear Graham,Thank you so much for your stellar 5-star rating of Smart Cellular! We really appreciate your support and are thrilled to hear about your positive experience with us.
"I ordered a refurbished iPhone from Smart Cellular because they give an 18-month warranty. The phone arrived quickly and was in mint condition. I can highly recommend Smart Cellular. Why buy new when you can get a refurbished phone as good as new for much less."
We're delighted that you found our warranty policy and the condition of your refurbished iPhone to be top-notch. Our team works diligently to ensure that every device meets the highest standards before it reaches our customers. It's fantastic to know that we hit the mark for you!
Once again, thank you for your kind words and recommendation. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to provide you with exceptional service.
Best regards,
[Your Name]
Smart Cellular Team
“Handset arrived and was perfect exactly as described and for excellent price. Only problem was delivery. Purchased as said would be delivery within 48hrs (big ticking clock saying order in 3hr, 3im for delivery day after tomorrow. Unfortunately was nearly 2 weeks, communication was sporadic and there was no wanting that would need to proove address as high value which added to delay. So excellent product let down by over promising and under delivering on delivery time”
Thank you, Claire, for taking the time to rate Smart Cellular with 4 stars. We appreciate your feedback and are glad to hear that the handset arrived in perfect condition and met your expectations in terms of quality and price. We apologize for the inconvenience caused by the delayed delivery and the lack of proper communication throughout the process. We understand the frustration this must have caused and we will take your feedback seriously to improve our services. Once again, we thank you for your review and hope to serve you better in the future.
Dear Coates,Thank you so much for taking the time to write such a wonderful 5-star review for Smart Cellular! We truly appreciate your support and are thrilled to hear that you are really pleased with your phone.
It's great to know that you had a positive experience with us and we are delighted to have exceeded your expectations. Rest assured, we will continue to provide exceptional service and high-quality products to all our valued customers.
Your kind words about recommending and using our company again mean the world to us. We are honored to have earned your trust and loyalty, and we look forward to serving you in the future.
Once again, thank you for choosing Smart Cellular and for your fantastic review. If you ever need any assistance or have any further feedback, please don't hesitate to reach out. We are here to help!
Best regards,
Jeff S
Smart Cellular Customer Support
Dear Gadgit, Thank you so much for taking the time to give us a 5-star rating for Smart Cellular. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It means a lot to us that you found the phone to be nice and better than expected. We also take pride in our quick delivery service, and we're glad that we could meet your expectations. Your satisfaction is of utmost importance to us, and we're grateful for your trust in our products and services. Once again, thank you for your fantastic rating!
Best regards,
Jeff S
Dear Les,Thank you so much for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service.
We are delighted that you found our service to be great and that your order was delivered on time with regular updates. We put a lot of effort into ensuring our customers receive a seamless experience, and your kind words mean a lot to us.
Thanks again for choosing Smart Cellular. We look forward to serving you again in the future!
Best regards,
[Your Name]
Dear Thomas, Thank you so much for your fantastic 5 star rating of Smart Cellular! We appreciate your continued support as a returning customer and are thrilled to hear that you've had a great experience with us. It means the world to us that you've been satisfied with your purchase from two years ago. We hope to continue providing you with the same excellent service in the future.
Thank you again for your kind words and for choosing Smart Cellular.
Best regards,
[Your Name]
“I ordered a phone on the 17th December, due for delivery on the 2nd Jan. After many emails somebody eventually wrote back saying it would be delivered later that week. it didn't arrive. This went on for 3 weeks. Very difficult company to communicate with. they hardly reply, nobody ever answers the phone. I have asked for a refund and was guaranteed this last week. Guess what no refund. The worst company I have ever had dealings with. Steer clear, you have been warned”
Thank you for taking the time to share your feedback regarding your experience with Smart Cellular. We sincerely appreciate your honest review and would like to apologize for the inconvenience you have faced.
We understand how frustrating it can be to face delays and difficulties in communication. We sincerely apologize for the inconvenience caused by the extended delay in delivering your phone and the lack of proper responses from our team. This is not the experience we strive to provide to our customers.
We are truly sorry for the inconvenience caused by the delay in issuing your refund as well. We assure you that we are taking immediate action to address these issues internally. Our top priority is to improve our communication channels and ensure that our customers' concerns are addressed promptly and efficiently.
We genuinely value feedback from customers like you, as it helps us identify areas where we can make improvements. We would greatly appreciate it if you could provide us with further details regarding how we can enhance our services and avoid similar situations in the future.
Once again, we apologize for any inconvenience caused, and we hope to regain your trust in our company in the future. If there is anything else we can do to assist you, please do not hesitate to reach out to us.
Thank you for bringing these concerns to our attention.
Sincerely,
Jeff S
Customer Service Team at Smart Cellular
Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your support and feedback. We are thrilled to hear that our service has been helpful and of high quality for you. We ensure that our products do as they claim, and we are delighted to have met your expectations consistently. Thank you for choosing Smart Cellular repeatedly. We sincerely value your continued trust in us. Should you need any assistance in the future, please don't hesitate to reach out. Thank you again for your review and for being an amazing customer!
Thank you, Brian, for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your positive feedback and endorsement. We're thrilled that our phone exceeded your expectations in terms of quality. Your recommendation means a lot to us. If you have any further comments or questions, feel free to reach out. Thanks again for your support!
Posted 1 year ago
Dear Brian,Thank you so much for giving Smart Cellular a fantastic 5-star rating! We truly appreciate your kind words and feedback. It's wonderful to hear that our product has exceeded your expectations and that you consider it to be of great quality. Your recommendation means a lot to us! If you ever need any assistance or have further inquiries, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future.
Best regards,
Jeff S
“Excellent product and accurate description. Quick delivery and excellent communication throughout the process and with accurate tracking.
We would definitely use again”
Dear Andrew,Thank you so much for your fantastic 5-star rating of Smart Cellular! We're thrilled to hear that you had such a positive experience with our product and services. Your feedback really means a lot to us.
We're delighted that you found our product excellent and the description accurate. Our team always strives to provide accurate information to help our customers make informed decisions.
Also, we're glad that you appreciated our quick delivery and excellent communication throughout the process. We value clear and timely communication with our customers to ensure a smooth shopping experience.
Once again, thank you for your kind words and support. We truly appreciate it! If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
Ann.
Smart Cellular Customer Support
Thank you so much for taking the time to leave us a glowing 5-star review for Smart Cellular. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
Your comment, "Slow delivery but worth the wait. Item as described, excellent condition," reassures us that our efforts in providing high-quality products and accurate descriptions are paying off. We understand that delays can be frustrating, but we are glad to know that it was worth the wait for you.
Once again, we cannot thank you enough for your kind words. It means a lot to us. If there is anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Ann.
Smart Cellular Team
“I've received so far 2 out of 4 items from my order. I have emailed customer services and the automated reply advised a response within 2 days but it's been almost 1 week since I last emailed them. I put my order in on 02/01/24 and have not had a response from customer services after chasing them twice about my order. Luckily I've received the phones I ordered but the remaining orders are 2 original boxes which I've yet to receive.”
Dear Rumela,Thank you so much for taking the time to share your feedback on Smart Cellular. We sincerely appreciate your input and are sorry for the inconvenience you have experienced with your order.
We understand your frustration regarding the delay in receiving the remaining items from your order. We apologize for any inconvenience this may have caused you. It is not the level of service we strive to provide to our valued customers.
We are currently investigating the issue with our customer service team and will take immediate action to address the delay in their response to your email. We sincerely apologize for the time it has taken to resolve this matter for you.
In order to better understand how we can rectify this situation, may we kindly ask if there is anything specific you would like us to do to make things right? Your satisfaction is our top priority, and we would like to ensure that you have a positive experience with Smart Cellular.
Once again, we express our gratitude for bringing this matter to our attention. We greatly value your feedback as it helps us improve our services. We will do our best to resolve this issue promptly and provide you with an update as soon as possible.
Thank you for your patience and understanding.
Best regards,
Jeff S
Customer Service Team - Smart Cellular
