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Smart Cellular Reviews

4.2 Rating 4,001 Reviews
84 %
of reviewers recommend Smart Cellular

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Smart Cellular 5 star review on 3rd January 2025
Anony****
Smart Cellular 5 star review on 3rd January 2025
Jane Oxbor****
Smart Cellular 5 star review on 3rd January 2025
Junior Dou****
Smart Cellular 5 star review on 3rd January 2025
Gavin B****
Smart Cellular 4 star review on 3rd January 2025
Helen McKe****
Smart Cellular 4 star review on 3rd January 2025
M***
Smart Cellular 5 star review on 3rd January 2025
Denis Bar****
1818
Anonymous
Anonymous  // 01/01/2019
Best customer service. The phone can’t quickly and was in perfect condition.
Smart Cellular 5 star review on 15th April 2024
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Posted 9 months ago
Dear Anthony,Thank you so much for giving Smart Cellular a glowing 5-star rating! We genuinely appreciate your feedback and are thrilled to hear about your positive experience with us. We take pride in providing the best customer service, and it warms our hearts to know that we have met your expectations. Your kind words acknowledging our efforts mean a lot to us. Additionally, we are delighted to hear that the phone you received was in perfect condition. We strive to ensure that all our products are of the highest quality and pristine condition, so it's great to know that we succeeded in this aspect as well. Once again, thank you for choosing Smart Cellular, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Posted 8 months ago
The phone arrived and at first inspection looks fine. I was unable to use it as it was sent with the wrong charging cable, my present phone has a different one. Once I had found out which cable it needs I have bought one and charged the phone but haven't used it yet. I have emailed and phoned Smart Cellular asking for the correct cable but so far - no response. It's very disappointing. As I am yet to use the phone I can't review it. Perhaps Smart Cellular will find the time to get in touch and send an appropriate cable. Is that 'pie in the sky', I wonder.
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Posted 9 months ago
Dear,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate it! We're thrilled to hear that you had a positive experience with our customer service team. Providing excellent support is one of our top priorities, and we work hard to ensure that our customers are satisfied with our assistance. Your kind words reinforce the effort we put into making our customers happy. We understand that minor signal issues can be frustrating at times, and we're constantly working on improving our network to provide a seamless experience for our customers. Rest assured, we take your feedback seriously and will continue to make enhancements to enhance our signal strength. If you ever need any further assistance or have any questions, please don't hesitate to reach out to our dedicated customer support team. We're more than happy to help you in any way we can. Thank you once again for your valuable feedback. It means a lot to us! Sincerely, The Smart Cellular Team
Posted 8 months ago
First class product & delivered the next day! SmartCellular contacted me regarding the phone colour and was very helpful on the choice. I found the price very competitive. I would certainly deal with SmartCellular again.
Smart Cellular 5 star review on 15th April 2024
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Posted 9 months ago
Dear David,Thank you so much for your outstanding 5-star rating of Smart Cellular! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know that you found our product to be first class and that it was delivered to you promptly. We take pride in providing excellent customer service, and we're delighted to hear that our team was able to assist you in choosing the right phone color. Furthermore, we're glad to hear that you found our prices to be competitive. We always strive to offer the best value to our customers. Thank you once again for your kind words and high recommendation. We truly appreciate your support, and we look forward to serving you in the future.
Posted 8 months ago
Purchased iPhone 13 pro, very happy with phone, condition as described, very competitive price and prompt delivery. Will recommend to friends and family.
Smart Cellular 4 star review on 15th April 2024
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Posted 9 months ago
Dear Ramesh,Thank you for your 4-star rating and feedback on Smart Cellular! We greatly appreciate your support. We are thrilled to hear that you have purchased the iPhone 13 Pro and that you are very happy with the phone. It is excellent to know that its condition matched the description and that you found our pricing to be very competitive. Moreover, we are delighted that the delivery was prompt. We sincerely appreciate your recommendation to friends and family. If there is anything else we can assist you with, please feel free to reach out. Thank you again for choosing Smart Cellular!
Posted 9 months ago
Excellent service by Katie she phone me to say founds were in my account and they were there fast service. I highly rate smartcellular for selling your phone.
Smart Cellular 5 star review on 14th April 2024
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Posted 9 months ago
Dear Wayne, Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your kind feedback and support. We're thrilled to hear that you had such a positive experience with our service. It's wonderful to know that Katie provided excellent service and promptly informed you about the funds being transferred to your account. We always strive to provide fast and efficient service, so we're delighted to have met your expectations. Your high praise means a lot to us, and we truly value your recommendation of Smart Cellular for selling your phone. Should you ever need assistance in the future, please don't hesitate to reach out. We'll be more than happy to assist you again. Thank you once again for choosing Smart Cellular and for being a valued customer. We look forward to serving you in the future!
Posted 9 months ago
Easy to order. Good communication
Smart Cellular 4 star review on 14th April 2024
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Posted 9 months ago
Dear valued customer,Thank you for your 4-star rating and for taking the time to review Smart Cellular. We truly appreciate your feedback and we're delighted to hear that you found our ordering process easy and our communication satisfactory. At Smart Cellular, our main goal is to provide a seamless and convenient experience for our customers, and we're glad to know that we were able to meet your expectations. Should you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again.
Posted 9 months ago
Sent my IPad in excellent condition, said on website they pay £185, on receipt they offered me £55 which I refused, with no explanation. I have had to send them the postage amount to return but 3 weeks later I have heard nothing and they are not answering my emails or phone calls. My Brother is a Solicitor so i have taken some advise. If I don’t receive it back within the next week I will report this company. Honest people should not be ripped off!
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Posted 9 months ago
We are truly sorry to hear about your dissatisfaction with the revised offer for your iPad. We want to assure you that our intention is to provide a fair and transparent service to all our customers. Our grading guidelines are indeed strict, as they must adhere to industry standards to ensure that every customer receives a fair assessment of their device. We understand that discrepancies in device condition can lead to different interpretations, which is why we have tried to reach out on multiple occasions to discuss the condition of your device and the reasons behind the regrading. Your trust is important to us, and we strive to maintain the highest standards of customer service.
Posted 8 months ago
I chose a reconditioned phone that is in excellent condition, and I am pleased with my purchase. When I called customer service to double-check something before purchasing, they were really helpful.
Smart Cellular 5 star review on 14th April 2024
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Posted 9 months ago
Dear Zamir,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted that you chose one of our reconditioned phones and that it arrived in excellent condition. Your satisfaction is our utmost priority, and we are glad that you are pleased with your purchase. Moreover, we are glad to hear that our customer service team was able to assist you effectively. Providing helpful and reliable assistance is something we strive for, and we are thrilled that our team could address your concerns before making your purchase. Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future! Best regards, The Smart Cellular Team
Posted 9 months ago
My friend recommend me to buy hand set from this site and i actually buy and now i am very happy to get that Iphone it is really in Good condition i gave A+ ❤️
Smart Cellular 5 star review on 13th April 2024
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Posted 9 months ago
Dear Muhammad, Thank you so much for the amazing 5-star rating you gave Smart Cellular! We deeply appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. It's wonderful to know that your friend recommended our site to you, and that you took their advice to buy a handset from us. We're delighted that you are extremely happy with your iPhone and that it arrived in such great condition. We strive to provide top-notch products and excellent service, and your satisfaction is our ultimate goal. Once again, thank you for your kind words and for choosing Smart Cellular. We look forward to serving you again in the future!
Posted 9 months ago
The phone is in excellent condition... as new. It is exactly as described and the communication via email is top notch all the way. Highly recommended!
Smart Cellular 5 star review on 13th April 2024
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Posted 9 months ago
Thank you, Tony, for your outstanding 5-star rating of Smart Cellular! We truly appreciate your kind words. It's fantastic to hear that the phone you received is in excellent condition, just like new, and that it precisely matches the description. We take pride in our top-notch communication through email, ensuring a smooth and seamless experience for our valued customers. Thank you for recommending us highly. We look forward to serving you again in the future!
Posted 9 months ago
My new phone arrived within 2 days and the query I have around in ear headphones is in the process of being resolved
Smart Cellular 5 star review on 13th April 2024
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Posted 9 months ago
Thank you so much for taking the time to rate Smart Cellular with five stars. We truly appreciate your support and we're thrilled to hear that you are satisfied with your experience. We're delighted to inform you that your new phone has already been dispatched and should be arriving within two days. Additionally, we're actively working on resolving your query regarding in-ear headphones. Rest assured, our team is committed to providing prompt and efficient solutions. Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future.
Posted 9 months ago
I was very happy with my recent purchase of an iPhone 11 Pro Max for my daughter it was in great condition and was delivered on time. It was easy to pick the right phone at the right price online and I was kept informed throughout with emails. I will definitely use smart cellular next time I need a phone.
Smart Cellular 5 star review on 13th April 2024
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Posted 9 months ago
Dear Pete,Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your kind words and feedback. We're thrilled to hear that you were very happy with your recent purchase of an iPhone 11 Pro Max for your daughter. It's always our goal to deliver products in excellent condition and on time, so we're glad to know that we met your expectations. Moreover, we're glad that our online platform made it easy for you to find the right phone at the right price. Our team is constantly working to ensure a seamless and user-friendly shopping experience for our customers like you. We genuinely appreciate your patronage and support. Should you need another phone in the future, we would be honored to serve you again. Once again, thank you for choosing Smart Cellular! Best Regards, [Your Name]
Posted 9 months ago
Great choice of iPhones, fast delivery and very happy with my iPhone, it is pristine as described
Smart Cellular 5 star review on 12th April 2024
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Posted 9 months ago
Dear Thank you so much for your excellent 5-star rating of our service at Smart Cellular. We truly appreciate your feedback and are thrilled to hear that you are delighted with your iPhone purchase. We take great pride in offering a wide variety of iPhones to choose from, ensuring that our customers find the perfect device to meet their needs. Our dedicated team also works tirelessly to ensure fast and efficient delivery, so you can enjoy your new iPhone in no time. Furthermore, we are delighted to hear that your iPhone is exactly as described and in pristine condition. We strive to provide the highest quality products to our customers, and it is wonderful to know that we have met your expectations. Thank you once again for choosing Smart Cellular. We value your trust and satisfaction, and we look forward to serving you again in the future. Best regards, Smart Cellular Team
Posted 9 months ago
Customer service was brilliant, price was reasonable delivery was great been updated every time would recommend to this company.
Smart Cellular 5 star review on 12th April 2024
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Posted 9 months ago
,Thank you so much for taking the time to rate Smart Cellular with five stars! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our company. We are especially delighted that you found our customer service brilliant, our prices reasonable, and our delivery service efficient. At Smart Cellular, we place a high value on providing exceptional customer service, affordable prices, and prompt deliveries. It gives us immense joy to know that we were able to meet your expectations in these areas. We would also like to express our gratitude for recommending our company. Your trust and confidence mean a lot to us, and we will continue to strive towards delivering the best products and services to our valued customers like yourself. Once again, thank you for your kind words and for choosing Smart Cellular. If there's anything else we can assist you with, please don't hesitate to reach out. We are here to ensure your satisfaction. Warm regards, Smart Cellular
Posted 9 months ago
Really quick delivery and the iPhone XS I bought was in great condition. Would definitely recommend this company.
Smart Cellular 5 star review on 12th April 2024
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Posted 9 months ago
Dear Paul,Thank you so much for your amazing 5-star rating of Smart Cellular! We appreciate your feedback and are thrilled to hear that you had a positive experience with our services. We're glad to hear that the delivery was really quick and that the iPhone XS you purchased was in great condition. We take great pride in providing high-quality products to our customers. Thank you for recommending our company! Your satisfaction is our top priority, and we look forward to serving you again in the future.
Posted 9 months ago
Excellent refurbed iphone 13 pro purchased at a bargain price, also free postage.
Smart Cellular 5 star review on 12th April 2024
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Posted 9 months ago
Dear MR,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. We're delighted to know that you found our refurbed iPhone 13 Pro at a bargain price. We strive to offer the best deals and ensure that our customers receive high-quality products. Plus, it's fantastic to hear that you enjoyed the added benefit of free postage. Your satisfaction is our utmost priority, and we hope to continually provide you with top-notch service in the future. If you have any questions or need further assistance, please don't hesitate to reach out to us. Once again, thank you for choosing Smart Cellular. We look forward to serving you again soon!
Posted 9 months ago
Very happy with service and product.
Smart Cellular 5 star review on 12th April 2024
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Posted 9 months ago
Dear Thank you so much for your glowing 5-star review of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you are very happy with our service and product. Your satisfaction is our top priority, and it's always great to know that we're meeting your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us. We are here to assist you and provide you with the best experience possible. Once again, thank you for choosing Smart Cellular, and we look forward to serving you in the future.
Posted 9 months ago
Visually iPhone excellent condition Had to send back as sound tinny & battery lost its charge rapidly Top marks for no issue return - just awaiting refund
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Posted 9 months ago
Thank you so much for taking the time to share your valuable feedback about Smart Cellular! We truly appreciate your kind words and are delighted to hear that our services have met your expectations. At Smart Cellular, customer satisfaction is our top priority, and we are thrilled to have made you happy. We constantly strive to deliver exceptional services, and your positive experience reaffirms our commitment to excellence. If you ever need any assistance or have any questions, please don't hesitate to reach out. Our customer support team is always here to help, and we will do our best to provide you with prompt and effective solutions. Thank you again for your amazing feedback. We value your support and look forward to serving you in the future! Best regards, Smart Cellular Team
Posted 9 months ago
Phone as described, really quick delivery Definitely recommend it
Smart Cellular 5 star review on 12th April 2024
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Posted 9 months ago
Dear Barash,Thank you so much for taking the time to leave us a 5-star rating for Smart Cellular! We truly appreciate your support and are glad to hear that you had a positive experience with us. We are thrilled to know that the phone was delivered quickly and as described. Customer satisfaction is our top priority, and we are delighted that we could meet your expectations. Thank you once again for your recommendation. It means a lot to us, and we look forward to serving you again in the future.
Posted 9 months ago
Found range of choice to suit my needs. Fast efficient service Would highly recommend
Smart Cellular 5 star review on 12th April 2024
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Posted 9 months ago
Dear Julie,Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you found our range of choices to suit your needs. Our team takes pride in providing fast and efficient service to our valued customers like you. Your recommendation means a lot to us, and we are grateful for your support. If you ever have any further needs or questions, please don't hesitate to reach out. We'll be more than happy to assist you. Thank you once again for choosing Smart Cellular. We look forward to serving you in the future!
Posted 9 months ago
Smart Cellular is rated 4.2 based on 4,001 reviews