“Purchased a IPhone 12, it in excellent condition and perfectly working. There was some problem in delivery time but it was sorted out by the efficient customer service. Happy with my purchase”
Dear Noor,Thank you so much for your excellent 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you are happy with your purchase of the iPhone 12. We take great pride in ensuring that our products are in excellent condition and perfectly functioning, so your satisfaction means a lot to us.
We apologize for any inconvenience caused by the delay in delivery, but we are glad that our efficient customer service team was able to sort it out for you. Your positive experience is our top priority, and we will continue to strive for excellence in all aspects of our service.
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future!
“The phone was ordered on 2/7/24 but it took until 12/7/24 for the phone to be dispatched. I provided the id and address proof documents on the 3/7/24 but were never acknowledged. I found it impossible to contact Smart cellular by phone as the phone was never answered. Responses from the online chat were very slow and never resolved things.”
Dear Andrew,Thank you for taking the time to provide feedback about your experience with Smart Cellular. We truly appreciate your input and apologize for the inconveniences you encountered.
We understand that there were delays in dispatching your phone, which occurred nine days after your order was placed. Furthermore, we regret that your ID and address proof documents were not acknowledged upon submission on 3/7/24. We're sorry to hear that our phone lines went unanswered, making it difficult for you to reach us. Additionally, we apologize for the slow response and lack of resolution from our online chat support.
Your feedback is invaluable to us, as it helps us identify areas where improvements are needed. We genuinely want to make things better for you and all our customers. To ensure your satisfaction, could you please provide us with further details on how we can improve our services? We want to address your concerns promptly and make sure you have a more satisfying experience in the future.
Again, we appreciate your feedback and thank you for bringing these issues to our attention. We hope to have the opportunity to regain your trust and provide you with a better experience with Smart Cellular.
Best regards,
Customer Support Team
Thank you so much for your outstanding rating of Smart Cellular! We truly appreciate your support and are delighted to hear that you had a fantastic experience with us. We're glad that the phone received met your expectations; it was accurately described and arrived promptly in excellent condition. Thank you once again for choosing Smart Cellular, and please don't hesitate to reach out if you have any further inquiries or require assistance. We hope to serve you again soon!
“Very happy with the phone, really good condition, works well with good battery life.
However the delivery was very slow, took two weeks to arrive and customer service were not very helpful in being able to tell me what the delay was and when my phone would arrive.
Would order again just manage delivery expectations.”
Thank you for taking the time to rate Smart Cellular with 4 stars. We greatly appreciate your feedback and are thrilled to hear that you are very happy with the phone you received. We are glad that it is in really good condition, works well, and has a good battery life.
We apologize for the inconvenience you experienced with the delivery of your phone. We understand that waiting for two weeks can be frustrating, and we apologize for any inconvenience caused. We value your feedback regarding our customer service as well. Rest assured, we will work on improving communication and providing better updates on delivery status in the future.
Thank you for your understanding and for sharing your experience. We hope you continue to enjoy the phone and we look forward to serving you again in the future. Should you have any further questions or concerns, please feel free to reach out to us.
Best regards,
Smart Cellular Team
“Purchased a refurb iPhone 13 'pristine' some small marks but close to as good new as one could expect, very happy.
Took a few more days than advised to be delivered, while waiting SC asked me if I would like a different colour device making me think not all devices are available for immediate dispatch, right colour and spec phone arrived a couple of days later. Thanks”
Dear Wiggy,Thank you so much for taking the time to give us a 4-star rating for your experience with Smart Cellular. We truly appreciate your feedback!
We're glad to hear that you are satisfied with your purchase of a refurbished "pristine" iPhone 13. It's fantastic that the device was as close to new as you expected, despite some small marks. We always strive to provide our customers with the best possible products and it's great to know that we met your expectations.
We apologize for the slight delay in delivery. Your feedback is valuable to us, and it helps us improve our services. We understand that waiting a few extra days can be frustrating, but we're glad that it all worked out in the end. Our team wanted to make sure we offered you the right color and specification for your phone, which is why we reached out to you. We appreciate your understanding and cooperation.
Once again, thank you for choosing Smart Cellular. Your satisfaction is our top priority, and we are here to assist you with anything you might need. Please don't hesitate to reach out if you have any further questions or concerns.
Thank you so much for your incredible 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that we have met your expectations. Your satisfaction is our utmost priority, and we are glad that our service has resonated with you.
We understand that searching for the perfect cellular provider can be overwhelming, so we are delighted to be recognized as the best among the numerous sites you explored. Rest assured, we will continue striving to maintain the high standards that won your trust.
Once again, thank you for choosing Smart Cellular. Should you have any questions or need further assistance, please don't hesitate to reach out. We are always here to help!
“I recently purchased my iPhone 15 Pro Max from Smart Cellular, and I couldn't be happier with the entire experience. The phone arrived at my doorstep in just five days, which was incredibly fast shipping.
Since then, the iPhone 15 Pro Max has been a dream to use. It’s fast, the screen is stunning, and the camera takes amazing photos. I’m thoroughly impressed with its performance so far.
I would definitely recommend both the phone and Smart Cellular to friends and family.”
Dear,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.
We're delighted to know that you're pleased with your recent purchase of the iPhone 15 Pro Max. Our team works hard to ensure prompt delivery, and we're glad that the shipping time met your expectations.
It's wonderful to hear that you're thoroughly enjoying the phone's features. The fast performance, stunning screen, and amazing camera are all highlights of the iPhone 15 Pro Max, and we're glad they have exceeded your expectations.
Thank you for recommending both the phone and Smart Cellular to your friends and family. We strive to provide the best products and services to our customers, and your endorsement means a lot to us.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
Thank you once again for choosing Smart Cellular.
Best regards,
Smart Cellular Team
Dear Caitlin,Thank you so much for taking the time to rate Smart Cellular with a fantastic 5 stars! Your feedback is highly appreciated.
We are thrilled to hear that you received your phone after 2 weeks and that you are very happy with both the customer service and the perfect condition in which your phone arrived. We strive to provide top-notch customer service and deliver products that exceed expectations, so it's wonderful to know that we succeeded in doing so for you.
Once again, thank you for choosing Smart Cellular. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!
,Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with our services.
Your feedback regarding our fair pricing and dedicated customer service team is greatly valued. We always strive to provide prompt responses and ensure our customers are satisfied throughout the entire process. It is wonderful to know that we were able to assist you in sorting out the delivery date efficiently.
Once again, thank you for choosing Smart Cellular. We are committed to continuously providing the best service to our valued customers like you. If you have any further questions or require any assistance, please don't hesitate to reach out to us.
Best regards,
Smart Cellular Team
thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you are happy with your recent purchase of the iPhone 13.
We're glad to know that our customer service met your expectations and that you found the price affordable. The satisfaction of our customers is our utmost priority, and we are delighted that the phone's functions have lived up to your expectations.
If you have any further inquiries or require assistance in the future, please don't hesitate to reach out. We're always here to help!
Thanks once again for choosing Smart Cellular. We hope that you'll continue to enjoy your iPhone 13 to the fullest!
Warm regards,
The Smart Cellular Team
Thank you so much for your fantastic 4-star rating of Smart Cellular! We greatly appreciate your feedback and we're thrilled to hear that you are very happy with your new phone purchase. We're glad that you were able to save money by opting for a used one and that the delivery was prompt.
Your satisfaction is our top priority, and we're delighted that you're overall pleased with your purchase. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
Once again, thank you for choosing Smart Cellular. We hope to serve you again in the future!
“The original phone supplied had a software fault. It was simple to return the faulty phone and although there was a 14 day delay, a replacement was sent which I am happy with.”
Dear,Thank you so much for your wonderful 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service.
We apologize for the inconvenience you faced with the software fault on the original phone you received. However, we are glad to know that our return process was hassle-free for you. We understand that the 14-day delay may have been frustrating, but we're happy that we were able to send you a replacement phone that you are satisfied with.
Your satisfaction is our top priority, and we strive to deliver top-notch products and services to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future.
Best regards,
Smart Cellular Team
Dear Ahmed,Thank you so much for your 5-star rating of Smart Cellular! We greatly appreciate your feedback and we're thrilled to hear that you had an excellent experience with us. We're glad that you are satisfied with your purchase of the iPhone 12 Pro Max and that you received it as described.
Should you have any further questions or require any assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future.
,Thank you so much for taking the time to leave us a wonderful 5-star review of Smart Cellular. We truly appreciate your kind words and support. Thanks for a great phone at a great price.
We are thrilled to hear that you are satisfied with our product and the value it provides. Our team works hard to deliver high-quality smartphones at affordable prices, and it warms our hearts to know that we have succeeded in meeting your expectations.
Once again, we want to express our gratitude for your positive feedback. We value customers like you who recognize and appreciate our efforts. If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Thanks for choosing Smart Cellular! We look forward to serving you again in the future.
Warm regards,
Smart Cellular
“I recently purchased an iPhone 13 from Smart Cellular, and overall, I had a positive experience. Although the delivery took a bit longer than expected, the phone arrived in excellent condition and the price was competitive compared to other providers. Ultimately, I decided to return the phone, and the return process was straightforward and hassle-free. I received my refund promptly and without any issues. I appreciate the ease of the return process and would recommend Smart Cellular for their quality products and customer-friendly policies.”
Dear [Reviewer's Name],Thank you so much for your kind words and for giving Smart Cellular a 5-star rating! We are thrilled to hear that you had a positive experience with us and appreciate your support.
We understand that the delivery took longer than expected, and we apologize for any inconvenience caused. However, we are glad to know that the iPhone 13 arrived in excellent condition and that our price was competitive compared to other providers.
We are also pleased to hear that the return process was straightforward and hassle-free for you. Ensuring a smooth and convenient experience for our customers is always our top priority. We're glad we were able to promptly process your refund without any issues.
Thank you for highlighting the ease of our return process. We strive to provide quality products and customer-friendly policies, and we are grateful for your recommendation.
Once again, thank you for choosing Smart Cellular. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us.
Dear Mat,Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your positive feedback and we're thrilled to hear that you had a great experience with us.
We're glad to know that the phone you received looks aesthetically like new. We understand that you can't comment on the battery life just yet, but it's wonderful to hear that it looks promising.
Thank you once again for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
“Very happy with my new iPhone it is in very good condition which is exactly what it said in the description. The delivery was fast received it within 2days. I would highly recommend smart cellular.
Thank you smart cellular for my new iPhone very happy customer.”
Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you are very happy with your new iPhone and the condition it arrived in, just as described in the product description.
We take pride in ensuring a fast and efficient delivery service, so it's fantastic to know that you received your iPhone within 2 days. Your satisfaction is our utmost priority, and we couldn't be more delighted that you would highly recommend Smart Cellular.
Once again, thank you for choosing Smart Cellular for your new iPhone. We are thrilled to have you as a happy customer!
Best regards,
Smart Cellular
Thank you so much for your incredible 5-star rating of Smart Cellular! We truly appreciate your feedback and support.
We are delighted to hear that you had a positive experience with us. It's fantastic to know that our prompt pricing agreement and seamless payment process met your expectations. We pride ourselves on delivering excellent customer service, and your comment about our great communication with our customer service team has made our day!
Once again, we can't thank you enough for choosing Smart Cellular. We look forward to serving you again in the future.
Best regards,
The Smart Cellular Team
Thank you so much for taking the time to rate Smart Cellular with four stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience overall.
We are sorry to hear that the delivery of your phone was rather slow. We understand the importance of timely deliveries, and we apologize for any inconvenience this may have caused. Your feedback will certainly help us improve our services in the future and ensure a better experience for our customers.
Once again, thank you for your valuable feedback, and we hope to have the opportunity to serve you even better in the future.
Thank you so much, Adrian, for giving Smart Cellular a stellar 5-star rating! We truly appreciate your kind words and feedback. We're thrilled to hear that you had a seamless experience from start to finish while selling your mobile phone to us. It means a lot to know that you would choose us again in the future. Thank you for putting your trust in our services. We look forward to serving you again.
