“Smart Cellular didn't have the colour I had ordered in stock but offered a different colour in better condition. Delivered very quickly, phone in perfect condition. Incredible value and great customer service.”
Dear valued reviewer, Thank you so much for taking the time to rate Smart Cellular with 5 stars. We genuinely appreciate your positive feedback and are thrilled to hear that you had a great experience with us.
We want to extend our gratitude for your understanding when we didn't have the exact color you had initially ordered in stock. We are delighted that you were satisfied with the alternative color option, particularly as it was in better condition. Furthermore, we are pleased that our speedy delivery service ensured that you received your phone in perfect condition.
At Smart Cellular, we strive to offer incredible value to all our customers, and we are thrilled that you found our products to be just that. We also take pride in providing excellent customer service, and your compliments truly mean a lot to us.
Once again, thank you for choosing Smart Cellular, and we hope to have the opportunity to serve you again in the future. Should you have any further questions or need any assistance, please do not hesitate to reach out to us.
Best regards,
The Smart Cellular Team
“Brought this iPhone 11 pro max as a present , great price , but better than that, the condition was absolutely brilliant , it looked brand new ! Thanks for a super product .”
Dear Mark,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your support and feedback.
We're thrilled to hear that you purchased the iPhone 11 Pro Max as a present and that you found it at a great price. But what's even better is your mention of the wonderful condition it arrived in! We take pride in making sure our products are of high quality, and it's fantastic to know that it looked brand new to you.
Once again, thank you for choosing Smart Cellular. We're glad you enjoyed your experience with us, and we hope to serve you again in the future. If you have any questions or need assistance, feel free to reach out to us.
Thanks for a super review!
Best regards,
[Your Name]
“My phone arrived in 3 days and was in the condition as described. It looks and operates like a brand new device, I’m am happy and would certainly recommend Smart Cellular again. Thank you.”
Thank you, Alan, for your fantastic 4 star rating of Smart Cellular! We greatly appreciate your positive feedback and are thrilled to hear that your phone arrived promptly, in pristine condition, just as described. We're even happier that it appears and functions like a brand new device. Your recommendation means the world to us, and we look forward to serving you again in the future. Thank you for choosing Smart Cellular!
“My phone arrived in a few days and was in excellent condition as described. It looks and operates like a brand new device,I’m very happy and would certainly use Smart Cellular again. Thank you.”
Dear [Reviewer],Thank you so much for your fantastic 5-star rating of Smart Cellular! We are thrilled to hear that your phone arrived in just a few days and was in excellent condition, exactly as described. It brings us great joy to know that it looks and operates like a brand new device.
We couldn't be happier that you're satisfied with your purchase and that you had a positive experience with us. Your kind words and appreciation mean a lot to our team. We would be honored to assist you again in the future should the need arise.
Once again, thank you for choosing Smart Cellular. We value your business and feedback.
Best regards,
[Your Name]
“I decided to try a refurbished phone and after reading some reviews on smart cellular, I decided to order a Samsung phone from their website. The phone came pristine with no scratches and I'm quite satisfied with the purchase”
Dear Ann,Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate it and are thrilled to hear that you are satisfied with your purchase of the Samsung phone from our website. We couldn't agree more about the quality of our refurbished phones, and we make it a top priority to ensure that they arrive to our customers in pristine condition.
Your kind words mean a lot to us and we are grateful for your trust in our products. If you ever need any assistance or have any further inquiries, please don't hesitate to reach out. We're always here to help!
Once again, thank you for choosing Smart Cellular and for taking the time to share your positive experience.
Best regards,
[Your Name]
Dear Graeme,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and support.
We apologize for the inconvenience caused by the delivery delay, but we are glad to hear that our team promptly responded to your email and ensured that the phone arrived in perfect condition the very next day. We strive to provide excellent customer service, and your feedback reinforces our commitment to delivering a seamless experience.
Once again, thank you for choosing Smart Cellular. We're thrilled to have you as a satisfied customer, and we look forward to serving you in the future.
Kind regards,
[Your Name]
“The good points of Smart Cellular is the website was easy to use and I was able to order just what I wanted at a good price, when the phone arrived it is great, just what I ordered.
The bad points are it took almost three weeks to get to me from when I paid for it. It was just after Christmas but it would have been helpful to know delivery time would be between three weeks and a month.”
Thank you, Diz, for your fantastic 4-star rating of Smart Cellular! We greatly appreciate your feedback. We are thrilled to hear that you found our website easy to use and were able to order exactly what you wanted at a good price. We are also delighted that the phone you received is exactly what you ordered and that you are happy with it.We understand your concern regarding the delivery time, and we apologize for any inconvenience caused. We experienced a high volume of orders during the holiday season, which resulted in longer delivery times. We appreciate your understanding and will strive to provide more accurate delivery estimates in the future.
Once again, thank you for choosing Smart Cellular. We value your satisfaction and hope to serve you even better in the future.
Dear Steve,Thank you so much for taking the time to give Smart Cellular a perfect 5-star rating! We greatly appreciate your feedback and are thrilled to know that you had a positive experience with us.
We are delighted to hear that the phone you purchased from us was absolutely "pristine" and met your expectations as described. Our team takes great care in ensuring that our products are of the highest quality, and it's fantastic to see that it was to your satisfaction.
We also appreciate your kind words about our communication during the delivery process. We understand that clear and timely communication is essential, especially when it comes to delivering your purchase. We're glad we could meet your expectations in that regard.
Thank you once again for your support, Steve. We are delighted to have served you, and we look forward to the opportunity of serving you again in the future. Should you have any further inquiries or require assistance, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Thank you so much for your wonderful 5-star rating and review of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you found our product to be just what you ordered, in great condition, and a fantastic value for the price. It is always our aim to provide our customers with top-notch products and exceptional customer service. We value your satisfaction and look forward to serving you again in the future.
“I bought an iPhone 12 Pro Max advertised as in excellent condition and it has proved to be so. The price was competitive compared to other sellers of the type. Item is in perfect working order with no warnings present for non-Apple parts, as can happen. Good communication, prompt delivery, no complaints at all.”
Dear Sparky,Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your feedback and it means a lot to us.
We're thrilled to hear that you are satisfied with your purchase of the iPhone 12 Pro Max from Smart Cellular. Our team takes great pride in ensuring that all our devices are in excellent condition, and we're delighted to hear that it has proved to be so. We always strive to offer competitive prices in the market, and we're glad that you found our pricing to be reasonable compared to other sellers.
It's wonderful to know that the item is in perfect working order and that you haven't encountered any issues with non-Apple parts. We understand how important it is to have a smooth communication process, and we're pleased to hear that our communication met your expectations. Prompt delivery is something we always strive for, and we're thrilled that it was delivered to you with no delays.
Once again, thank you for your kind words and for choosing Smart Cellular. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We're here to help!
Best regards,
[Your Name]
Dear Michelle,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and support. It brings us great joy to know that our service has exceeded your expectations.
Amazing service like ours is what we strive for, and we are thrilled that you were satisfied with your experience. If you ever need any assistance in the future, please do not hesitate to reach out to us.
Once again, thank you for choosing Smart Cellular and for taking the time to leave such a wonderful review. We value your patronage and look forward to serving you again in the future.
Best regards,
[Your Name]
Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your positive feedback. We are glad to hear that our description of the phone and its condition matched your expectations. At Smart Cellular, we aim to provide clear descriptions, excellent phone conditions, and effective communication to ensure a great customer experience. Your satisfaction is our top priority. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for your support!
“I ordered a phone but delievery was so late that i cancelled it, i didnt get any reponse on chats email. Just that we are sending by royal mail. In between i got refund through bank dispute and returned the delivery which came after 20 days. I ordered a 360 days warranty phone from amazon which arrived within 3 days. Seriously you guys need to improve your service time, giving 3 days eta and then. Delivering after 20 days is not cool.”
Dear Atul,Thank you so much for taking the time to leave us a review about your experience with Smart Cellular. We greatly appreciate your feedback.
We are thrilled to hear that you are satisfied with our service and the helpful support you received from our team. Providing exceptional customer service is one of our top priorities, and it's always rewarding to know that we are making our customers happy.
If there is anything else we can assist you with or if you have any more questions, please don't hesitate to reach out to us. We are here to help!
Thank you once again for your kind words and for choosing Smart Cellular. We truly value your business.
Warm regards,
Jeff S
Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you are satisfied with our service. Fast delivery is one of our top priorities, and we're glad that your phone arrived promptly. We take pride in offering high-quality products, and it's great to know that the phone you received is prime in terms of quality. Thank you for recommending us! We look forward to serving you again in the future.
Dear RAJ, Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate customers like you who go out of their way to let us know about their experience.
We would like to sincerely apologize for the inconvenience you faced regarding the issues with the I am by Apple iPhone 13 Pro (128 GB) Unlocked Blue Excellent Condition. We understand how frustrating it can be when expectations are not met, and we are sorry that you have not yet received the product as described.
We value your opinion and want to make things right for you. Could you please let us know how we can improve your experience and resolve this issue? We are committed to ensuring customer satisfaction, and your feedback will help us do just that.
Once again, thank you for bringing this matter to our attention, and we look forward to hearing from you so that we can make things better.
Best regards,
Jeff S Smart Cellular Team
Dear Dan,Thank you so much for your glowing 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to know that you had a great experience with us.
Great product and fast delivery are our top priorities, and we are delighted to hear that we met your expectations. Your satisfaction is our ultimate goal, and we look forward to serving you again in the future.
Once again, thank you for choosing Smart Cellular!
Best regards,
[Your Name]
“The phone turned up abd worked out of the box (after charging). For a refurb, it looks great and I couldn't find any flaws. Looks as good as new.
Great service.”
Dear SLP,Thank you so much for your fantastic 5-star rating of Smart Cellular! We are thrilled to hear that you had such a positive experience with us.
We are glad to know that the phone you ordered turned up promptly and worked perfectly right out of the box, after charging. It's great to hear that as a refurbished device, it looks as good as new with no flaws detected.
At Smart Cellular, we strive to provide top-notch service, and we are delighted that our efforts are being recognized. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
Thank you once again for choosing Smart Cellular. We truly appreciate your support!
Best regards,
[Your Name]
Thank you for taking the time to provide us with your review of Smart Cellular. We sincerely appreciate your feedback and we apologize for the inconvenience you experienced.We understand that you had a very bad experience with us, particularly regarding the availability of phones and the resulting wait time. We apologize for any inconvenience caused by not having the phones in stock and for keeping you waiting. This is not the kind of service we strive to provide and we apologize for any frustration it may have caused.
In order to improve our services, we would greatly appreciate your insights on how we can make things better. Your feedback is essential for us to identify areas of improvement and provide a better experience for our customers.
Once again, thank you for bringing these issues to our attention. We value your feedback and will use it to enhance our services. We look forward to serving you better in the future.
Dear [Reviewer],Thank you so much for awarding Smart Cellular with a 4-star rating! We're thrilled to hear that you had a positive experience overall.
We appreciate your feedback regarding the prompt delivery of your phone. Our team works diligently to ensure all orders are processed and delivered as efficiently as possible.
We would also like to apologize for the mix-up with the color of your phone. We strive to fulfill our customers' requests accurately, and we're sorry for any inconvenience caused. If you would like to exchange the phone for the correct color, please reach out to our customer support team who will be more than happy to assist you.
Once again, we truly appreciate your support and valuable feedback. We look forward to serving you even better in the future.
Best regards,
[Your Name]
Smart Cellular Customer Support
Dear David,Thank you so much for giving us a 5-star rating for Smart Cellular! We are thrilled to hear that you are very happy with your purchase.
Phone arrived on time and as described; it's always important for us to ensure a smooth and satisfactory shopping experience for our customers. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We value your satisfaction and look forward to serving you again in the future.
Best regards,
[Your Name]
