“I ordered my daughters phone on the 25th of November next day delivery and didn't get the phone until the 18th of December 10 days after her birthday she was extremely upset and the customer did not work, emails where unanswered, eventually I got another number and spoke to a very nice girl (frankie) who told me the phone was coming the following week it took 2 more weeks to arrive”
Dear Alan,
Thank you for your wonderful 5-star review! We're so glad to hear that you're enjoying your like-new phone. Itâs always our goal to provide high-quality products that meet our customers' expectations.
If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“Slight delay over stated delivery date but arrived before Xmas and excellent phone as described. Was a bit worried reading reviews but emails answered and delivered what they said they would.”
Dear WM,
Thank you for your thoughtful 4-star review! We're pleased to hear that your phone arrived before Christmas and that it met your expectations. We appreciate your understanding regarding the slight delivery delay and are glad that our communication put your mind at ease.
Your feedback is important to us as we strive to enhance our service continually. Should you have any questions or need assistance in the future, please donât hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Daniel,
Thank you so much for your wonderful 5-star review! Weâre delighted to hear that you found your phone in amazing condition and that our service met your expectations. Your recommendation means a lot to us!
If you ever need assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Dear L,
Thank you for your wonderful 5-star review! Weâre delighted to hear that you found great value in our services and that our customer service team was able to assist you effectively.
Your satisfaction means the world to us, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Excellent customer service. The Smart Cellular Team managed to get the IPhone we had ordered as a Christmas Present out on the 23rd December and it arrived before lunchtime on the 24th December. Would definitely recommend. Thank you to the SC Team.”
Dear James,
Thank you for your wonderful 5-star review! Weâre delighted to hear that our team was able to deliver the iPhone in time for your Christmas celebrations. Itâs always our goal to provide excellent service, especially during the busy holiday season.
We appreciate your recommendation and look forward to assisting you again in the future. If you have any questions or need support, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Tony,
Thank you for your excellent 5-star review! We're delighted to hear that you had a great experience with our service and found a good phone at a good price.
Your satisfaction is our priority, and we appreciate your support. If you have any questions or need assistance in the future, don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Arrived on time and well packaged. The phone was in impeccable condition and we were really impressed. Well priced compared to other companies and we would definitely use again! I have a very happy boy with his new Xmas present!!”
Dear Valued Customer,
Thank you so much for your wonderful 5-star review! Weâre delighted to hear that the phone arrived on time and in impeccable condition. Itâs always great to know our hard work in packaging and pricing is appreciated!
Weâre thrilled that your boy is happy with his new Christmas present! Your satisfaction means the world to us, and we canât wait to serve you again in the future.
Best regards,
The Smart Cellular Team
“Iâm very happy with the quality of the mobile phone and the customer service from start to finish. Would definitely purchase from Smart Cellular again and recommend it to my friends and family.”
Dear Esther,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you are happy with the quality of your mobile phone and our customer service. Your satisfaction means everything to us!
We truly appreciate your willingness to recommend us to your friends and family. Should you have any questions or need assistance in the future, please donât hesitate to reach out!
Best regards,
The Smart Cellular Team
“iPhone arrived, in great condition.
Although it didnât take 3-5days to arrive, it took 3 weeks. After speaking with someone on the live chat they said it was due to arrive a week earlier. When it didnât, I did worry Iâd been scammed. But second time on the live chat, I expressed my concerns and they sent it enhanced delivery and it arrived 2 days later.
The live chat was not a quick service, I was on there for over a hour, perhaps calling would have been better? Better communication would have saved some stress.”
Dear Niall,
Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with our service. Your satisfaction means the world to us, and we canât wait to assist you again in the future!
If you have any questions or need further support, feel free to reach out!
Best regards,
The Smart Cellular Team
“Fantastic phone!! Bought under the âExcellentâ
Category and exactly as described. Delivery as detailed. Well packaged and secure. Price was very competitive. Would definitely recommend.”
Dear Valued Customer,
Thank you so much for your wonderful 5-star review! Weâre delighted to hear that youâre enjoying your new phone and that it arrived just as described. Itâs fantastic to know you found our delivery process smooth and secure, along with a competitive price.
Your recommendation means the world to us, and weâre here to help you with anything you need in the future!
Best regards,
The Smart Cellular Team
“Initially had an awful experience where no communication about delays of delivery was made. After several contacts and correspondence the team was able to reassure me of my delivery. I was nervous at some point of being scammed but they proved themselves right.
My product came in tact and was okay in the end. I would urge the team to be transparent with delays and communicate effectively. Thanks”
“Ordered the iPhone 13 mini in pristine condition. Phone arrived earlier than expected and before Christmas which was a bonus as didnât think it would arrive until after. Phone was a good price and in very good condition. Only a tiny scratch on the screen noticed otherwise looks good.”
Dear Gary,
Thank you for your wonderful 5-star review! We're delighted to hear that your iPhone 13 mini arrived earlier than expected and is in very good condition. It's fantastic that you found a great price, and we appreciate your understanding regarding the tiny scratch.
Your feedback means a lot to us, and we're always here to ensure you have the best experience possible. If you need any assistance or have questions, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Ordered a 14 pro phone for my daughter for Christmas, was getting a bit panicky as it took about 2 weeks to come instead of two days. Finally received the item and was in great condition apart from it wasnât the colour I had ordered. However was too late to send back as Christmas was nearly upon us. My daughter is very happy with it so thatâs good đđ» and it was the best value I could find. Also, Steve on the live chat was pretty helpful”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! Weâre glad to hear that your daughter is happy with the phone and that you found it to be the best value available. We apologize for the delay in shipping and the mix-up with the color; we understand how frustrating that can be, especially during the busy holiday season.
We appreciate your kind words about Steve from our live chatâour team is always here to help! Should you need any assistance in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your constructive 4-star review! Weâre glad to hear youâre enjoying your new phone. We truly appreciate your feedback regarding the website and the shipping notifications. We are continuously working to enhance our services and your insights are invaluable in this process.
If you have any further suggestions or need assistance, please donât hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Dean,
Thank you for your wonderful 5-star review! We're delighted to hear that your iPhone SE 2020 arrived in pristine condition. It's fantastic to know you had such a positive experience with us!
We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything or have questions, just let us know!
Best regards,
The Smart Cellular Team
