Login
Start Free Trial Are you a business?? Click Here

Smart Cellular Reviews

4.2 Rating 3,960 Reviews
84 %
of reviewers recommend Smart Cellular

Write Your review

Smart Cellular 5 star review on 3rd January 2025
Anony****
Smart Cellular 5 star review on 3rd January 2025
Jane Oxbor****
Smart Cellular 5 star review on 3rd January 2025
Junior Dou****
Smart Cellular 5 star review on 3rd January 2025
Gavin B****
Smart Cellular 4 star review on 3rd January 2025
Helen McKe****
Smart Cellular 4 star review on 3rd January 2025
M***
Smart Cellular 5 star review on 3rd January 2025
Denis Bar****
1818
Anonymous
Anonymous  // 01/01/2019
Great service, quick delivery and great customer service.
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Natasha,Thank you so much for your wonderful 5-star rating of our services at Smart Cellular! We greatly appreciate your kind words and are glad to hear that you were satisfied with your experience with us. We also take pride in providing great service, ensuring quick delivery, and offering exceptional customer service. Your positive feedback further motivates us to continue delivering the best possible experience to our valued customers like yourself. Once again, thank you for choosing Smart Cellular, and we look forward to serving you again in the future!
Posted 5 months ago
Excellent customer service
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Thank you so much for taking the time to rate Smart Cellular with five stars! We greatly appreciate your positive feedback and support. At Smart Cellular, we always strive to provide excellent customer service to our valued clients like yourself. We are glad to hear that you had a great experience with us. If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help! Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future.
Posted 5 months ago
My S21 was indeed prestine and has worked perfectly since delivery. Good communication with prompt and safe delivery. Thank you
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Eli,Thank you so much for your fantastic five-star review of Smart Cellular! We appreciate your support and are thrilled to hear that you had a wonderful experience with us. We're delighted to know that your S21 device was indeed pristine and has been working flawlessly since it was delivered. At Smart Cellular, we take great pride in ensuring that our products are of the highest quality and meet our customers' expectations. We're also glad that you found our communication to be good and that the delivery was prompt and safe. Customer satisfaction is our top priority, and it is always rewarding to hear positive feedback about our services. Once again, thank you for choosing Smart Cellular. We truly value your business and look forward to serving you again in the future.
Posted 5 months ago
I ordered samsung ultra 22 it arrived in good time but the battery would not charge so i send it back.it took a week before they sand me the replacement it works fine but the charging wire is for iphone I'm happy with the phone it's in good condition. but the costumer service is very poor.
Helpful Report
Posted 5 months ago
Dear Mo,Thank you so much for taking the time to leave us feedback about your experience with Smart Cellular. We genuinely appreciate it! We are thrilled to hear that you found our customer service to be exceptional and that our representatives were able to assist you effectively. Ensuring customer satisfaction is indeed our top priority, and it's feedback like yours that motivates us to keep up the good work. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Our team is always here to help and provide the best possible solutions for our customers. Thank you once again for choosing Smart Cellular, and we look forward to serving you in the future. Best regards, Smart Cellular Customer Satisfaction team
Posted 5 months ago
Good value, prompt service, clear and accurate description- delivery as promised. Would happily buy again. Highly recommend.
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Peter,Thank you so much for taking the time to rate Smart Cellular with five stars. We greatly appreciate your positive feedback and we're thrilled to hear that you found our service to be good value, prompt, and accurate. We aim to provide clear and accurate product descriptions to ensure our customers have a seamless shopping experience. It's delightful to know that we met your expectations and that the delivery was as promised. Rest assured, we'll continue working hard to maintain the highest standards in customer satisfaction. We're grateful for your recommendation and should you ever need to make another purchase, we would be more than happy to assist you. Thank you once again for your support and kind words. Have a wonderful day!
Posted 5 months ago
The price for this immaculate refinished phone is fantastic . The battery was at full capacity, not a scratch on it. and I’m over the moon with the service. I’m so glad I didn’t pay full price for a new phone and saved a great deal of money to buy other things. 10/10
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Mark,Thank you so much for your amazing 5-star rating of Smart Cellular. We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We're glad to hear that you found the price for our immaculate refinished phone to be fantastic. It's great to know that the battery was at full capacity and there was not a scratch on it. We take pride in providing excellent quality products and outstanding service to our customers. Saving a great deal of money and still getting a phone that meets your expectations is definitely a win-win situation, and we're delighted that it allowed you to allocate your funds towards other valuable investments. Your satisfaction means the world to us, and we're pleased to have exceeded your expectations. Thank you again for your kind words and for choosing Smart Cellular. We look forward to serving you again in the future.
Posted 5 months ago
Happy with product and services provided 👍
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Thank you so much for taking the time to rate us with five stars! We truly appreciate your kind words and are delighted to hear that you are happy with our services at Smart Cellular. Your satisfaction is our top priority, and it motivates us to constantly improve and deliver the best experience to our valued customers, like yourself. Happy with product and services provided 👍 Once again, thank you for choosing Smart Cellular. We look forward to continuing to serve you in the future and providing you with the exceptional products and services you deserve. Best regards, Smart Cellular Customer Support
Posted 5 months ago
Finally got my phone 10 days after purchase (although I did order on a Saturday) they do respond to emails eventually (I’m sure they are busy) and towards the end I was kept up to date with my order
Smart Cellular 4 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Hill,Thank you so much for your four-star rating of Smart Cellular! We truly appreciate your feedback and are glad to hear that you were satisfied with your experience. We apologize for any delay in receiving your phone, especially considering the order was placed on a Saturday. Rest assured that we are constantly working to improve our delivery process. We also appreciate your understanding in terms of email response times, as our team is indeed busy attending to all customer inquiries. Furthermore, we are thrilled that towards the end, you were kept informed about the status of your order. We strive to provide excellent customer service and keeping our customers informed is one of our top priorities. Thank you for choosing Smart Cellular, and we look forward to serving you again in the future!
Posted 5 months ago
Great communication phones are good quick delivery despite being a bank holiday when I did order
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Samantha, Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your support and are delighted to hear that you had a positive experience with us. We are thrilled to know that you found our communication excellent and that the phones exceeded your expectations. We take pride in providing top-notch customer service and ensuring a seamless shopping experience. Additionally, we are glad that our quick delivery surpassed your expectations, especially considering it was a bank holiday when you placed the order. Once again, thank you for taking the time to share your satisfaction with our services. Your positive feedback encourages us to continue delivering exceptional products and services. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again. Best regards, Smart Cellular Team
Posted 5 months ago
Excellent customer service and support. Would recommend to all looking to sell or buy.
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Peter, Thank you so much for your 5-star rating of Smart Cellular! We truly appreciate your kind words. It's fantastic to hear that you had an excellent experience with our customer service and support. Your recommendation means a lot to us. Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future!
Posted 5 months ago
I am really happy with my purchase customer service was great and quick delivery 🙌
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Cassie,Thank you so much for your 5-star rating and wonderful review of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you are really happy with your purchase. It's great to know that our customer service exceeded your expectations and that you received your order promptly. At Smart Cellular, we strive to provide the best products and a seamless shopping experience for our customers, so your feedback means a lot to us. If you have any further questions or require any assistance, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing Smart Cellular and for taking the time to share your positive experience. We hope to serve you again in the future!
Posted 5 months ago
Wrong product sent , not in Prestine condition as ordered. Impossible to speak to anyone to resolve it . Stay away , diabolical company, took my money fraudulently
Helpful Report
Posted 5 months ago
Dear Noel,Thank you so much for taking the time to provide us with your feedback on Smart Cellular. We genuinely appreciate your input and are truly sorry to hear about the issues you experienced with your recent purchase. We apologize for mistakenly sending you the wrong product and for it not being in the pristine condition as you had ordered. We understand how disappointing and frustrating this must have been for you. Additionally, we sincerely apologize for the difficulties you faced when attempting to speak with someone to resolve the issue. This is certainly not the level of service we strive to provide. We value our customers' satisfaction greatly, and we would like to make things right for you. Could you please let us know how we can improve and rectify the situation? Your suggestions and feedback would be immensely helpful in ensuring that such incidents do not occur again in the future. Once again, thank you for bringing these concerns to our attention. We are committed to continuously improving our services, and your feedback is invaluable towards this goal. Please accept our apologies for any inconvenience caused, and we hope to have the chance to make things right for you. Best regards, Customer Support Team Smart Cellular
Posted 5 months ago
Cheap Deals, quick delivery and good choice of products. Very happy with my purchase! Would Definitely use again.
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Luke,Thank you very much for your outstanding 5-star rating of Smart Cellular! We greatly appreciate your support and trust in our brand. We are thrilled to hear that you had such a positive experience with us. Cheap deals, quick delivery, and a wide range of products are at the core of our mission, and we are delighted that we were able to meet your expectations. It brings us immense joy to know that you are happy with your purchase. We value your satisfaction, and we promise to continue providing top-notch products and excellent service. We cannot wait to serve you again in the future.
Posted 5 months ago
Great service. Very communicative and speedy delivery cant recommend enough!!
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear Edgar,Thank you so much for your 5-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with our service. We pride ourselves on providing excellent customer service and ensuring effective communication throughout the entire process. We also strive to deliver your orders as quickly as possible, as we understand the importance of timely delivery. We are delighted that our speed met your expectations. Once again, thank you for your positive review and for recommending us! We truly value your support.
Posted 5 months ago
My disappointment is with the time it took to deliver my phone. I kept getting emails saying the phone would be delivered next week via Royal mail and that went on for a month! The phone is fine though plus the price is great! Thank you
Helpful Report
Posted 5 months ago
Dear Dunstan,Thank you so much for taking the time to provide us with your feedback on Smart Cellular. We truly appreciate your kind words and we're thrilled to hear that you are happy with our service. At Smart Cellular, we strive to make our customers happy and provide them with the best experience possible. It's great to know that we have succeeded in doing so for you. We take pride in delivering top-notch customer support and ensuring a seamless and reliable cellular service. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Our dedicated team is always here to help and will be more than happy to assist you. Once again, thank you for your feedback and for choosing Smart Cellular. We value your business and look forward to serving you in the future. Warm regards, Customer Support Team Smart Cellular
Posted 5 months ago
Very nice Iohone little scratch but work perfect Thanks a lot
Helpful Report
Posted 5 months ago
Dear valued customer,Thank you for taking the time to rate us with four stars. We truly appreciate your positive feedback! We are glad to know that you found our service satisfactory. We apologize for the slight scratch on your iPhone. However, we are delighted to hear that it is functioning perfectly. If you have any further concerns or require our assistance, please do not hesitate to reach out to us. Once again, thank you for your kind words and for choosing Smart Cellular.
Posted 5 months ago
Easy website to navigate and find the phone handset I was looking for. Price was competitive and communication was good (the black handset I had ordered was going to be a few days but I was offered an alternative colour for faster dispatch) Phone was delivered on time and quality as expected (I paid a little more for a 'pristine' one). Overall a great buying experience and I have no qualms in recommending them and would definitely use them again.
Smart Cellular 5 star review on 19th July 2024
Helpful Report
Posted 5 months ago
Dear J,Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you had such a positive buying experience with us. We're glad to know that our website was easy to navigate and that you were able to find the phone handset you were looking for. Our team works hard to ensure that our prices are competitive and that our communication is top-notch, so we're delighted that you were satisfied in these areas. We apologize for the slight delay in the delivery of the black handset you had ordered. However, we are thrilled that our alternative color option was able to provide you with a faster dispatch. Your satisfaction is our priority, and we're glad we could accommodate your needs. It's great to hear that the phone was delivered on time and that its quality met your expectations. We understand that choosing a 'pristine' option comes with a higher cost, and we're glad you found it to be worth it. Thank you for recommending Smart Cellular and expressing your willingness to use our services again. We look forward to serving you in the future and providing you with another exceptional buying experience. Once again, we truly appreciate your feedback and your support. Best regards, The Smart Cellular Team
Posted 5 months ago
Ordered a Samsung Galaxy S23 Ultra. Phone is in better condition than expected. There was an issue with delivery it took 3 weeks to arrive and the communication during this period could have been a bit better, but overall I am a happy customer
Helpful Report
Posted 5 months ago
Dear Claire,Thank you so much for taking the time to rate Smart Cellular with 4 stars! We genuinely appreciate your feedback and are thrilled to hear that you are a happy customer. We are glad to know that your Samsung Galaxy S23 Ultra exceeded your expectations in terms of its condition. However, we apologize for the inconvenience caused by the delay in delivery. We understand that effective communication is crucial during such situations, and we acknowledge that there is room for improvement in this regard. Rest assured, your feedback will be taken into account, and we will strive to enhance our communication during any future occurrences. Your satisfaction is our top priority, and we are grateful for your understanding. If you have any further questions or concerns, please don't hesitate to contact us. Once again, thank you for choosing Smart Cellular.
Posted 5 months ago
Easy ordering, timely delivery and excellent customer service
Smart Cellular 5 star review on 18th July 2024
Helpful Report
Posted 5 months ago
Thank you so much for your stellar 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. It's fantastic to know that our ordering process was easy for you, and that we were able to provide timely delivery. We take great pride in ensuring that our customers receive their orders promptly and hassle-free. Additionally, we are delighted to hear that our customer service met your expectations. We always strive to provide excellent support and assistance to our valued customers like yourself. Once again, thank you for taking the time to share your feedback. We are grateful for your support and look forward to serving you again in the future. Best regards, Smart Cellular
Posted 5 months ago
I ordered a iPhone 12 and had several options on condition. I went for pristine as it was only a little extra from excellent. Oh my, when it arrived I was so shocked! It looked brand new, not a blemish or mark on it anywhere. Before ordering with Smart Cellular I also did my reasearch and ordered through them as they give a 18 month warranty, free delivery too. Such peace of mind. Thank you, I’m thrilled with my phone and price was outstanding too.
Smart Cellular 5 star review on 18th July 2024
Helpful Report
Posted 5 months ago
Dear Beverly,Thank you so much for your exceptional 5-star rating of Smart Cellular! We are thrilled to hear that you are delighted with your recent purchase of the iPhone 12. It truly warms our hearts to know that the pristine condition exceeded your expectations, and that you found it to be practically brand new without a single blemish. Moreover, we greatly appreciate your trust in Smart Cellular, as we understand that researching and selecting the right retailer can be a crucial part of the buying process. We are delighted that our 18-month warranty and free delivery provided you with the peace of mind you were seeking. Lastly, we are also pleased to hear that the price of your phone was outstanding. At Smart Cellular, we strive to offer competitive prices without compromising on quality or service. Once again, thank you for choosing Smart Cellular and for your kind words. We are grateful for customers like you, and it was our pleasure to serve you. If you have any further questions or need assistance in the future, please do not hesitate to reach out.
Posted 5 months ago
Smart Cellular is rated 4.2 based on 3,960 reviews