“Phone works really well but I was a little disappointed about the condition. Unfortunately customer support did not respond to any of my emails. Lucky my wife is over the moon with the S23 so that’s all that matters”
“iPhone 16 pro was as described. No marks or scuffs at all. Battery looks like it has been replaced as still 100% effective. Slight delay with the shipping but after chasing it up item posted with tracking shortly after. The money saved compared to other sites and brand new price has been well worth it.”
“A terrible company. Firstly the phone came later than stated then they sent the wrong colour. Have tried to get this rectified but they do not respond to phone calls (goes straight to voicemail) and just send a standard message - leaving an upset child waiting for her Christmas present. Disgraceful customer service.”
“Arrived well packaged.
Arrived in time for Christmas - Dispatched earlier for me as we were going on holiday & it was a present - so thank you for doing that!
Phone is as described, in excellent condition”
Dear Claire,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your phone arrived well packaged and just in time for Christmas. It’s great to know we could accommodate your holiday plans, and we truly appreciate your kind words about the phone’s condition.
Your satisfaction means the world to us. If you have any questions or need assistance in the future, don’t hesitate to get in touch!
Best regards,
The Smart Cellular Team
Dear Matty,
Thank you for your wonderful 4-star review! We’re delighted to hear that your phone arrived well-packaged and in excellent condition, just in time for Christmas. We appreciate your understanding regarding the slight delay in dispatch, as we do our best to handle peak times.
Your feedback means a lot to us, and we’re here to help if you have any further questions or need assistance in the future.
Best regards,
The Smart Cellular Team
Dear Pete,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had an excellent experience with us and that Katie made a positive impact.
Your kind words motivate us to continue providing great service. If you ever need assistance in the future, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you're enjoying your new phone and that you were satisfied with our service.
Your positive feedback truly inspires us to keep delivering quality products and support. If you ever need anything in the future, don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Absolutely awful customer service! The phone did not arrive for 3 weeks. I chased after 2 and was told there was a delay and they would do what they could but it still took another 8 days. Then when it finally arrived it did not come with the advertised free USB and Sim pin or the original apple cable that I paid extra for. Apparently they do not have to send the USB or pin as they are free and subject to availability (they have not been available for a month), they told me trading standard are aware and as its free its fine. When you call it just rings out continually, took me about 10-15 attempts both times to get through. Emails are not responded to. And when I finally spoke to the girl today she was very unhelpful and suggested I return my phone (when all I want is the charger that I paid for). In order to ensure my review is balanced what I will say is that the phone was in great/perfect condition.”
“The phone is great; overall I am happy. It took an extra couple of days to arrive than what I was told which made me think I might have been scammed but this was not the case.”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We're glad to hear that you're happy with the phone overall. We apologize for the delay in delivery and understand how that might have caused some concerns.
Your feedback is invaluable to us as we work to improve our services. If you need any assistance or have further questions, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Have purchased from Smart Cellular on 2 occasions now-and would purchase again. Item as described, arrived quickly and for a good price. Zero complaints.”
Dear D,
Thank you so much for your amazing 5-star review! We're thrilled to hear that you've had such a positive experience with us on multiple occasions. It's fantastic that your item arrived quickly and was as described!
We appreciate your continued support and look forward to serving you again in the future. If you have any questions or need further assistance, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Bought my second phone from Smart Cellular and again a first class service. It was in absolutely perfect condition, no scratches or marks, works perfectly and delivered promptly.
All this at a very competitive price.”
Dear Martin,
Thank you for your fantastic 5-star review! We're thrilled to hear that you've had such a positive experience with your second phone purchase. It's great to know that it arrived in perfect condition and met your expectations!
We truly appreciate your kind words about our service and competitive pricing. Your satisfaction is our top priority, and we're here for you whenever you need us.
Looking forward to assisting you again in the future!
Best regards,
The Smart Cellular Team
Dear Ray,
Thank you so much for your wonderful 5-star review! We're delighted to hear that your iPhone arrived in great condition and just in time for Christmas. It’s always our goal to offer the best prices and quality products, so your feedback truly brightens our day!
If you have any questions or need further assistance, please don’t hesitate to reach out. Enjoy your new phone!
Best regards,
The Smart Cellular Team
“Great service when buying a reconditioned phone. was in
prestine condition as described. arrived in a timely, secure way.
highly recommend smart cellular”
Dear Bev,
Thank you for your wonderful 5-star review! We’re so glad to hear that you had a great experience buying a reconditioned phone from us and that it arrived in pristine condition as promised.
Your recommendation means the world to us, and we look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that your phone arrived in great condition and just in time for Christmas. It means a lot to us to make your holiday season a bit brighter!
If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that you’re enjoying your new phone and that it arrived in such great condition. Your satisfaction is our top priority, and it’s fantastic to know that our service met your expectations.
If you have any questions or need assistance in the future, please feel free to reach out. We’re here to help!
Best regards,
The Smart Cellular Team
“Phone is perfect - was expecting delivery next working day so ordered when I would be at home the following day. However it took nearly 3 weeks. Would not have been an issue if advised.”
Dear James,
Thank you for your 4-star review! We're delighted to hear that you love your new phone. We sincerely apologize for the unexpected delay in delivery; we understand how important timely service is. Your feedback is crucial in helping us enhance our communication about shipping times.
If there's anything else we can assist you with or if you have further questions, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that your phone arrived exactly as described and at a great price. It's fantastic that we could keep you informed with regular delivery updates.
Your satisfaction is our priority, and we truly appreciate your feedback. If you have any questions or need further assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Salim,
Thank you for your wonderful 5-star review! We're delighted to hear that you found your iPhone in great condition. We always strive to provide our customers with the best possible service, and we're glad that the upgrade met your needs when the original color wasn't available.
Your satisfaction means the world to us, and we're here to assist you whenever you need. We appreciate your support and hope to serve you again soon!
Best regards,
The Smart Cellular Team
