“Big scammer! Void!
After payment, I was expecting to receive the phone as the website stated in 48 hours”, but they asked for proof of documents. Wired. I requested for refund because I felt they are very doggy. They said the refund would hit the account in 10 working days, which was never happened. I had to file a charge back after 6weeks failed communication with them. It’s so frustrated and tiring chasing the money back for such a long time. This kind of company should be burn to ashes. Don’t dream that you would get real warranty service if the phone has problems.”
“Big scammer! Void!
After payment, I was expecting to receive the phone as the website stated in 48 hours”, but they asked for proof of documents. Wired. I requested for refund because I felt they are very doggy. They said the refund would hit the account in 10 working days, which was never happened. I had to file a charge back after 6weeks failed communication with them. It’s so frustrated and tiring chasing the money back for such a long time. This kind of company should be burn to ashes.”
“Although my parcel was delayed, it came in excellent condition and has proven to be a very good product. Smart Cellular were helpful with their communications with me so there was minimal stress about the delay.”
Dear Ehiorobo,
Thank you for your excellent 5-star review! We’re thrilled to hear that you had a great experience with our customer service and that you’re satisfied with your phone.
Providing outstanding service and quality products is our top priority, and your feedback truly motivates us to keep up the good work. If you ever have any questions or need assistance, please feel free to reach out anytime!
Best regards,
The Smart Cellular Team
Dear Richard,
Thank you for your fantastic 5-star review! We're so glad to hear that you experienced our fast service and are pleased with the condition of your phone.
Your satisfaction truly means the world to us, and it's our mission to provide exceptional products and service. If you have any questions or need further assistance, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear IM,
Thank you for your wonderful 5-star review! We're delighted to hear that your iPad Pro 11” arrived quickly and in pristine condition.
Ensuring our customers receive their products promptly and in perfect shape is always our aim, and your positive feedback inspires us to maintain our high standards. If you have any questions or need further assistance, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're glad to hear that we were able to resolve any confusion with your order and that you felt satisfied with the outcome.
Your feedback is incredibly important to us, as our goal is to provide clear communication and excellent service to all our customers. If you have any more questions or need further assistance, please don’t hesitate to reach out anytime!
Best regards,
The Smart Cellular Team
“A good range of phones available and nicely displayed online. Price better than the competitors I researched. Fast, secure delivery. Very happy with my purchase.”
Dear Will,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our range of phones appealing and that our prices were competitive compared to other options.
We're also glad to know that your delivery was fast and secure, as we strive to provide our customers with the best possible experience. If you ever have any questions or need further assistance, don’t hesitate to get in touch!
Best regards,
The Smart Cellular Team
Dear Reviewer,
Thank you for your excellent 5-star review! We're thrilled to hear that you experienced great service with us.
Your satisfaction is what drives us to continue delivering outstanding customer experiences. If you need any assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Ana,
Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with our fast delivery and communication.
Your kind words motivate us to continue providing top-notch service and we truly appreciate your recommendation. If you ever need assistance or have questions in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Susan,
Thank you for your fantastic 5-star review! We’re so pleased to hear that you found our pricing great and appreciated the informative emails throughout your order and delivery process.
Your satisfaction is incredibly important to us, and your feedback motivates us to continue providing excellent service. If you ever have questions or need assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Susan,
Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our prices great and appreciated the helpful emails throughout your order process.
Fast delivery is what we strive for, and your kind words encourage us to keep delivering top-notch service. If you have any questions or need assistance in the future, please feel free to reach out anytime!
Best regards,
The Smart Cellular Team
“Needing to upgrade but sticking to a budget, found Smart Cellular, easy to navigate around their website and settled on two iPhone 13's graded as excellent.
Both phones arrived in good time and well packaged, opened and both my daughter and I were really pleased with our purchase, a missing charging cable was flagged with their customer service team and resolved quickly.
An all round good online shopping experience ✅”
Dear B.Craig,
Thank you so much for your stellar 5-star review! We're delighted to hear that you found our website easy to navigate and that both you and your daughter are pleased with your iPhone 13s.
We always strive to package our products carefully and ensure timely delivery, so it's great to know that your experience reflected that. We're also glad to hear our customer service team promptly addressed the missing charging cable.
Your kind words and feedback motivate us to keep delivering the best shopping experiences possible. Should you have any questions or need further assistance, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“DO NOT USE THIS COMPANY. If you do research before using this company you will find lots of people with the same experience as I have. I sent my mobile in and they received it on the 10th October, my iPhone was near perfect and was quoted a good amount on their website. I sent my phone in, I didn’t hear anything from them, so I had to email them and eventually they replied with a substantial lower offer which I did not accept. I asked for my phone back, so their reply was the same offer, again I asked for my phone back. They replied with the same offer. I have asked numerous times for my phone back and they are totally ignoring my request. They are not replying to my emails, I have now sent them a letter informing of legal action, which they haven’t responded to. This is a nightmare of a company, I have not ever had such a bad experience. It wasn’t until I started having problems that I found out a lot were also having similar issues. Save yourself the hassle. Total scammers”
“Ordered phone £105. Nearly 2 months ago. No phone and no refund. Automated response system. This is a scam company. Have been reported. Please avoid at all costs.”
“Avoid - won’t answer your calls. And will not return your phone. Offered me a ridiculous offer. Only send your phone as a last resort if you want to give it away for FREE.”
“Had my phone over a week and still no quote received. I’ve called, I’ve emailed, I’ve left messages and still no one had bothered to call me back. When I have spoken to someone every time they just say they are calling soon and every time I’ve been let down. Avoid this company at all costs.”
