“Excellent customer service, very competitive price. Delivery on time. My only negatives are I paid for pristine and I felt the marks/scratches should have graded the phone the next level down and thus be cheaper! It was 82% and I was hoping for more but it was greater than 80% which is the specification quoted.”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We're delighted to hear that you experienced excellent customer service and timely delivery. Your feedback regarding the phone's condition is important to us, and we appreciate your honesty. We strive to provide clear and accurate grading for our products, and we value your insights on this matter.
If you have any further concerns or questions, please feel free to reach out. Your satisfaction is our priority, and we hope to have the opportunity to serve you again in the future!
Best regards,
The Smart Cellular Team
Dear Ian,
Thank you for your amazing 5-star review! We're thrilled to hear that you received your phone in like-new condition and that you're satisfied with our service. Your kind words mean a lot to us, and we appreciate your support!
We're here anytime you need assistance, and we can't wait to help you again in the future.
Best regards,
The Smart Cellular Team
“This was my second purchase from Smart Cellular and they didnāt disappoint. Great customer service, quality phone which was in excellent condition and delivered very swiftly. Excellent service.”
Dear Darren,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your second purchase with us met your expectations. It's great to know you appreciated our customer service and that your phone was delivered swiftly in excellent condition.
We strive to provide quality products and prompt service, and your feedback makes it all worthwhile. We look forward to assisting you again in the future! If there's anything else you need, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Leanne,
Thank you for your wonderful 4-star review! We're delighted to hear that you experienced great customer service and that our team was quick and helpful in addressing your issue.
Your feedback means a lot to us, and weāre always here to assist with any concerns you may have. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Everything was 5* apart from the delivery time. When I ordered the phone it was supposed to be delivered between 3&5 working days but took over 2 weeks. I arranged a different day when it was finally due to arrive as I was out and it had to be signed for. However, it was delivered on the day I was out and just left on my doorstep. I don't know what would have happened if it had been stolen.”
Dear Andy,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with us overall, but we sincerely apologize for the delivery delays and the issue with your package being left unattended. That is certainly not the experience we strive for, and we understand how concerning that can be.
Your feedback is invaluable, and we will work on improving our delivery process to ensure a more reliable service moving forward. If you need any assistance or have further comments, please feel free to reach out. We truly appreciate your understanding and look forward to serving you better in the future!
Best regards,
The Smart Cellular Team
“No communication on your part once i returned the faulty item which must not have been checked once dispatched to me. you also say you respond to emails within 2 days when i have been waiting 4, so you are no better than the rest”
Dear Valued Customer,
Thank you for your amazing 5-star review! We're delighted to hear that you experienced friendly service and quick delivery with your recent transaction. Making the process as easy as possible for our customers is always our goal, and your feedback means a lot to us.
We're grateful for your support and look forward to assisting you again in the future. If you need anything else, please don't hesitate to get in touch!
Best regards,
The Smart Cellular Team
Dear Nigel,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us. Itās great to know you loved our product and found our customer service to be responsive and helpfulāexactly how it should be!
Your kind words encourage us to keep striving for excellence. If you need anything in the future, donāt hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We're delighted to hear that you're satisfied with your purchase and that the phone met your expectations. It's wonderful to have you as a returning customer, and we truly appreciate your trust in us.
If you have any questions or need anything else in the future, please donāt hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for your amazing 5-star review! We're delighted to hear that you enjoyed our fast service. Making sure our customers are happy and satisfied is our top priority, and your kind words motivate us to keep up the great work.
If you ever need assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Very happy with the samsung ultra 32 ordered it. on Friday afternoon, received it Tuesday it's like new i wood recommend smart seller to anybody š”
Dear Soctty,
Thank you for your amazing 5-star review! We're delighted to hear that you're very happy with your Samsung Ultra 32 and that it arrived in like-new condition. It's always our goal to provide fast and reliable service, so we're thrilled to know the delivery met your expectations!
Your recommendation means a lot to us, and we appreciate your support! If you have any questions or need assistance in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
“The phone is perfect but i ordered the box aswell as it was a gift. I had to contact them when it wasnāt delivered. Only for them to say 2 week backlog. If they knew this why didnāt they out of courtesy let me know”
Dear Helen,
Thank you for your wonderful 5-star review! We're delighted to hear that you found our prices great and that your delivery was speedy. Your satisfaction means a lot to us, and weāre thrilled to have exceeded your expectations.
If you need anything else or have any questions in the future, please donāt hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“I didnāt receive my product, (due to product not being shipped on time and then going abroad) I had to contact the company for a refund. When I live chatted, they said that itād already been shipped and I had to wait for the product to be returned before getting a refund. Got the refund 3 weeks later.”
Dear Kerrie,
Thank you for your amazing 5-star review! We're delighted to hear that you had such a positive experience with us and that your phone met your expectations. Your recommendation means a lot to us, and we truly appreciate your support.
If you need any assistance or have questions in the future, feel free to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your glowing 5-star review! We're delighted to hear that your iPhone 14 Pro arrived in great condition and that you were pleased with the fast delivery. Your recommendation means a lot to us!
If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're so pleased to hear that your item arrived quickly and exactly as described. Fast delivery is something we strive for, and it's great to know we met your expectations.
If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that your item arrived quickly and in excellent condition, just as described. Fast and reliable service is what we strive for, and your satisfaction truly makes our efforts worthwhile.
If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“I didnāt receive my product, I had to contact the bank for a refund. When I live chatted, they said that itād already been shipped and couldnāt track it, the day after I live chatted again to ask where my product was, and they had ātrackingā information for it to say it would be delivered that day, Iām still waiting for the phone to be delivered, and I ordered on 3/9/2024, I had to recall the payment and pull up a dispute with the bank”
