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Smart Cellular Reviews

4.2 Rating 4,561 Reviews
80 %
of reviewers recommend Smart Cellular

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Smart Cellular 5 star review on 3rd January 2025
Anony****
Smart Cellular 5 star review on 3rd January 2025
Jane Oxbor****
Smart Cellular 5 star review on 3rd January 2025
Junior Dou****
Smart Cellular 5 star review on 3rd January 2025
Gavin B****
Smart Cellular 4 star review on 3rd January 2025
Helen McKe****
Smart Cellular 4 star review on 3rd January 2025
M***
Smart Cellular 5 star review on 3rd January 2025
Denis Bar****
1816
Anonymous
Anonymous  // 01/01/2019
Great Iphone 15 delivered, looking just like new. Was dubious at first whether this was a legit company as they didn't answer the phone or my messages, but after a couple of more tries they organised the delivery on the day I wanted. Very happy customer and can recommend.
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Posted 8 months ago
Dear Gabrielle,Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular. We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase of the Great iPhone 15. It's fantastic to know that it arrived looking just like new. We apologize for any initial concerns or inconvenience caused by our delayed response. We were dealing with a high volume of inquiries, but we're glad we were able to coordinate the delivery on your preferred day. We're delighted to have you as a happy customer and we greatly appreciate your recommendation. If you have any further questions or inquiries, please don't hesitate to reach out to us. We are always here to assist you.
Posted 8 months ago
Good price with a discount code which I eventually got to work. I’m very happy with the phone which took a few days to arrive. Battery is 89%. Minimal marks (rated excellent). I wonder if the vent at the top (microphone/ speaker?) could have been cleaned better. Otherwise it’s great.
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Posted 8 months ago
Dear reviewer,Thank you so much for your fantastic 4-star rating of Smart Cellular! We truly appreciate your feedback. We're thrilled to hear that you found our pricing to be good, especially with the discount code that you eventually got to work. We always strive to provide our customers with the best deals possible. We're also delighted to know that you are very happy with the phone you purchased from us. It's great to hear that it arrived within a few days and that you were satisfied with its condition. We take great care in ensuring that our products are of excellent quality. Regarding your comment about the vent at the top of the phone, we apologize if it wasn't cleaned to your satisfaction. We will make a note of this and take extra care to ensure better cleaning in the future. Thank you once again for taking the time to share your experience. We're delighted to have provided you with a great smartphone, and we truly value your support. Best regards, Smart Cellular Team
Posted 8 months ago
Delivery very prompt,nice phone at a great price will definitely purchase another phone again , customer service (Claire) first class
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Posted 8 months ago
Thank you so much for your fantastic review and for awarding Smart Cellular with a well-deserved 4-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with us.We are delighted that you found our delivery service to be very prompt, and are glad that you are satisfied with the phone you purchased at a great price. It's wonderful to know that you are considering purchasing another phone from us in the future. We also appreciate your compliments regarding our first-class customer service, especially from Claire. We take pride in providing top-notch assistance to our valued customers, and we will make sure to pass along your kind words to Claire. Once again, thank you for choosing Smart Cellular and for taking the time to share your experience. We look forward to serving you again in the future!
Posted 8 months ago
Tim was really helpful after there was a slight delay on part of my order. He took the time to look into my query and reply, even though it wasn’t strictly speaking his department.
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Posted 8 months ago
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your positive feedback and are thrilled to hear about your overall satisfaction with our services. We would also like to express our gratitude for acknowledging Tim's valuable assistance. We apologize for the slight delay on your order, but we are glad that Tim was able to help resolve any queries you had. His dedication to ensuring excellent customer service is truly commendable, even if it falls outside of his designated responsibilities. Thank you again for choosing Smart Cellular, and we hope to continue serving you with the utmost satisfaction in the future.
Posted 8 months ago
On the receipt of the phone it was well packaged and the quality was excellent . The colour was not exactly as described but it was perfectly fine for me. I could highly recommend as their customer after sales was very helpful. Thanks
Smart Cellular 5 star review on 20th August 2024
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Posted 8 months ago
Dear valued customer,Thank you so much for your fantastic 5-star rating and kind words about Smart Cellular! We truly appreciate your support and recommendation. We are delighted to hear that your phone arrived in perfect condition, thanks to our careful packaging. We take great pride in ensuring that all our products are of excellent quality, so it's wonderful to know that you were satisfied with your purchase. While we apologize if the color of the phone didn't exactly match the description, we're glad it was still perfectly fine for you. We constantly strive to make sure our customers are happy and your satisfaction is our top priority. Our dedicated customer after-sales team is always here to assist you with any queries or concerns you may have. We aim to provide exceptional service, and your acknowledgment of our helpfulness means a lot to us. Thanks again for choosing Smart Cellular. We truly value your business and look forward to serving you in the future. Best regards, Smart Cellular Team
Posted 8 months ago
Very pleased with the iPhone I purchased from smart cellular. It arrived quickly, was well packed and was in extremely good condition. After using it for a few days I can confirm that all functions and features work perfectly well and I would have no hesitation in recommending smart cellular to any potential purchaser.
Smart Cellular 5 star review on 20th August 2024
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Posted 8 months ago
Dear George,Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your kind words and it's wonderful to hear that you are delighted with the iPhone you purchased from us. We take pride in ensuring that our orders are promptly delivered and well-packaged, so we're thrilled that everything arrived quickly and in excellent condition. Moreover, it's incredibly satisfying to know that the iPhone is meeting your expectations perfectly. We strive to provide our customers with devices that work flawlessly, and it's fantastic to hear that all the functions and features are in great working order. Thank you for recommending Smart Cellular to potential buyers. Your satisfaction is our utmost priority, and we promise to maintain our commitment to excellence. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help! Once again, thank you for choosing Smart Cellular. Best regards, Smart Cellular Team
Posted 8 months ago
delivered on time and in better condition than expected - always buy from you and continue to be happy with the service
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Posted 8 months ago
Thank you so much for your wonderful 4-star rating of Smart Cellular! We greatly appreciate your support and feedback. We are thrilled to hear that your recent purchase was delivered on time and in better condition than expected. It's fantastic to know that you consistently choose to buy from us and are always satisfied with our service. We look forward to serving you again in the future.
Posted 8 months ago
quick efficient service, kept updated throughout the sales process and phone delivered as described
Smart Cellular 5 star review on 20th August 2024
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Posted 8 months ago
Thank you so much for your fantastic 5-star rating of Smart Cellular! We sincerely appreciate your kind words about our quick efficient service and keeping you updated throughout the sales process. It's great to hear that the phone was delivered as described. We value your feedback and look forward to serving you in the future.
Posted 8 months ago
bought i phone 13 arrived in about 4 days phone in excellent condition working great no issues 2nd phone i have bought from smart cellular and would buy again from them
Smart Cellular 5 star review on 20th August 2024
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Posted 8 months ago
Dear James,Thank you so much for giving Smart Cellular a fantastic 5-star rating! We are thrilled to hear that you are satisfied with your purchase. We are delighted that your iPhone 13 arrived swiftly, within just 4 days, and that it is in excellent condition, working flawlessly without any issues. It's great to know that this is the second time you have chosen to buy from Smart Cellular and that you would consider buying from us again in the future. Your kind words truly mean a lot to our team. We greatly appreciate your continued support as a valued customer. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. Thank you once again for your amazing review and for choosing Smart Cellular!
Posted 8 months ago
Great service, phone delivered quickly and as described. Would happily buy again.
Smart Cellular 5 star review on 20th August 2024
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Posted 8 months ago
Dear valued customer, Thank you so much for your outstanding 5-star rating of Smart Cellular! We sincerely appreciate your feedback and are thrilled to hear that you had such a positive experience with us. At Smart Cellular, we strive to provide excellent service, and we are delighted to know that our efforts resonated with you. We are glad that you found our delivery process quick and efficient, and that the phone you received met your expectations exactly as described. Your kind words and satisfaction mean a lot to us! We truly value your business and would be more than happy to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Smart Cellular. We look forward to serving you again soon! Best regards, The Smart Cellular Team
Posted 8 months ago
Product as described. Delighted with my phone. I was a bit disappointed with delivery took longer than expected. Well packaged.
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Posted 8 months ago
Dear Mrs,Thank you so much for your 4-star rating of Smart Cellular. We are thrilled to hear that you are delighted with your phone and found the product as described. It is always our top priority to ensure that our customers receive the best quality products. We apologize for any inconvenience caused by the delivery taking longer than expected. We understand that timely delivery is crucial, and we will take this feedback into consideration to improve our services in the future. We appreciate your understanding. Once again, thank you for your valuable feedback. We are grateful for your support and look forward to serving you again in the future. Kind regards, Smart Cellular Team
Posted 8 months ago
Phone arrived on time but is a little more damaged than I thought. But it works OK so far.
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Posted 8 months ago
,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate your kind words and are thrilled to know that we left a positive impression on you. At Smart Cellular, customer satisfaction is our top priority, and we are glad that our efforts have been recognized. We strive to provide exceptional service and maintain a user-friendly experience for all our valued customers. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. Our dedicated team is always here to help and ensure that you have the best possible experience with our products and services. Thanks again for your valuable feedback, and we look forward to serving you in the future! Warm regards, Smart Cellular Team
Posted 8 months ago
iPhone 12 very good with just minor marks on rear of case. Screen is perfect and battery 87% health. Delivery disapointing as took almost 3 weeks.
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Posted 8 months ago
Dear Michael,Thank you so much for taking the time to share your feedback about Smart Cellular. We are thrilled to hear that you had a positive experience with our customer service team. Ensuring customer satisfaction is our highest priority, and it brings us great joy to know that our efforts are making our customers happy. We greatly appreciate your kind words and recognition of our dedicated team members. Please remember that we are always here to help. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. We are more than willing to provide further support. Thank you once again for choosing Smart Cellular. We truly appreciate your business.
Posted 8 months ago
I was offered a different colour phone with a quicker delivery, but I really wanted the original colour that I ordered. Arrived 2 days later. Better condition than I expected and all seems to be in good working order. Can’t fault communication or price. Happy.
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Posted 8 months ago
Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your positive feedback and are glad to hear that you are satisfied with your purchase. We apologize for any inconvenience caused regarding the different colour phone offer and the delayed delivery. However, we're glad that the original colour phone arrived just 2 days later. Your satisfaction is our top priority, and we're thrilled to know that the product was in better condition than expected and functioning properly. Furthermore, we're delighted that you found our communication seamless and our price competitive. We always strive to provide the best service to our valued customers like yourself. Thank you again for your kind review, and we hope to serve you again in the future. Best regards, Smart Cellular Customer Support
Posted 8 months ago
Purchased a iPhone 13 Pro, I shopped around and this was by far the best deal, it said excellent condition but is pristine. The company kept me updated with my order and was delivered on time. Excellent all round service, would highly recommend.
Smart Cellular 5 star review on 19th August 2024
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Posted 8 months ago
Dear Denise,Thank you so much for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your kind words and recommendation. We are thrilled to hear that you found an excellent deal on the iPhone 13 Pro with us. We take great pride in offering top-notch products at competitive prices. Our team ensures that all devices are in excellent condition, and we are delighted to hear that your purchase turned out to be pristine. Keeping our customers informed and providing timely updates on orders is something we greatly value at Smart Cellular. We understand how important it is to stay up-to-date with the progress of your purchase, and we're glad to hear that you had a smooth and punctual delivery experience. Thank you again for choosing Smart Cellular and for your incredible review. Your satisfaction is our utmost priority, and we look forward to assisting you with any future needs.
Posted 8 months ago
Thought I'd take a chance on Smart Cellular as they were selling a pristine phone for about £30 less than Back Market and had the colour that my daughter wanted. Delivery only took a couple of days and I'm happy that there was minimal packaging that was sufficient to protect the phone, which really is in pristine condition. I will definitely look here first the next time I'm in the market for a replacement phone.
Smart Cellular 5 star review on 19th August 2024
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Posted 8 months ago
Dear John,Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. We're thrilled that you took a chance on Smart Cellular and that we were able to offer you a pristine phone at a lower price than our competitors. We understand how important it is to find the perfect color that your daughter wanted, and we're glad we could fulfill that requirement. It's fantastic to hear that the delivery was quick, and our minimal packaging was sufficient in protecting the phone during transit. We strive to ensure that our products are delivered safely without excess waste, so we're glad that it met your expectations. We're honored that you will consider Smart Cellular as your first choice for a replacement phone in the future. Should you need any assistance or have any questions, please don't hesitate to reach out to us. We are here to provide you with excellent service and top-quality products. Once again, thank you for your kind words and for choosing Smart Cellular. We look forward to serving you again soon! Best regards, The Smart Cellular Team
Posted 8 months ago
Sold an iPhone e and received excellent price. Customer service was excellent and kept me updated all through the process. Highly recommend
Smart Cellular 5 star review on 19th August 2024
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Posted 8 months ago
Thank you so much for your outstanding 5-star rating of Smart Cellular! We are thrilled to hear that we exceeded your expectations. We are also glad that our excellent customer service and constant updates throughout the process were able to provide you with a great experience. Your recommendation means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out. Thank you once again!
Posted 8 months ago
Fantastic price and great product, however disappointed with the lack of communication via customer service when chasing the order as took 3 weeks to arrive instead of 3 days as indicated on the website. Would definitely recommend though it not in a rush for your phone!
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Posted 8 months ago
Dear Ruth,Thank you so much for your kind 4-star rating of Smart Cellular. We truly appreciate your feedback and support. We also want to apologize for the delay in your order. We understand how important timely delivery is, and we're sorry for any inconvenience it may have caused. We strive to provide excellent customer service and will take your feedback into consideration to improve our communication process in the future. We are thrilled to hear that you found our prices fantastic and our product great. We appreciate your recommendation and hope that you continue to enjoy your new phone. Thank you once again for choosing Smart Cellular. We truly value your business and look forward to serving you again in the future. Best regards, The Smart Cellular Team
Posted 8 months ago
Excellent customer service that answered my questions and kept me updated about my purchase.
Smart Cellular 5 star review on 19th August 2024
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Posted 8 months ago
We greatly appreciate your fantastic 5-star rating for Smart Cellular! Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our excellent customer service was able to assist you by answering your questions and keeping you informed about your purchase. It is our utmost priority to provide outstanding support to our valuable customers like yourself. Once again, thank you for choosing Smart Cellular, and we look forward to serving you again in the future.
Posted 8 months ago
I shopped around and this was the best priced iPhone 13 I could find, service was very good I was kept informed throughout and the delivery was very quick.
Smart Cellular 5 star review on 19th August 2024
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Posted 8 months ago
Dear Allan,Thank you so much for your glowing 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear about your excellent experience with us. We're delighted that you found the best priced iPhone 13 with us after shopping around. Our team works hard to offer competitive prices without compromising on quality. We're glad that we could meet your expectations in terms of affordability. Furthermore, we take pride in our exceptional customer service, and it warms our hearts to know that you felt well-informed and supported throughout your purchase. Keeping our customers informed every step of the way is a top priority for us, and we're glad we could deliver on that promise. Lastly, we also understand the importance of prompt deliveries, and we're thrilled that our quick shipping process exceeded your expectations. We want our customers to enjoy their new devices as soon as possible, and your satisfaction is our ultimate goal. Once again, thank you for choosing Smart Cellular and sharing your positive experience with us. We genuinely appreciate your support, and we're here to assist you with any future needs. Best regards, Smart Cellular
Posted 8 months ago
Smart Cellular is rated 4.2 based on 4,561 reviews