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Smart Cellular Reviews

4.2 Rating 3,969 Reviews
84 %
of reviewers recommend Smart Cellular

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Smart Cellular 5 star review on 3rd January 2025
Anony****
Smart Cellular 5 star review on 3rd January 2025
Jane Oxbor****
Smart Cellular 5 star review on 3rd January 2025
Junior Dou****
Smart Cellular 5 star review on 3rd January 2025
Gavin B****
Smart Cellular 4 star review on 3rd January 2025
Helen McKe****
Smart Cellular 4 star review on 3rd January 2025
M***
Smart Cellular 5 star review on 3rd January 2025
Denis Bar****
1818
Anonymous
Anonymous  // 01/01/2019
Great phone shame didn’t get the premium delivery but arrived in good time, top job
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Posted 7 months ago
Dear John,Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular! We truly appreciate your support and feedback. We're glad to hear that you had a positive experience with your purchase. It's great to know that the phone arrived in good time and that you're satisfied with our service. We apologize if you didn't receive the premium delivery this time, but overall, we're thrilled that you had a great experience with us. Thank you once again for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Posted 7 months ago
Easy to use system and the delivery was prompt and hassle free product was as stated and in suitable condition
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Posted 7 months ago
Dear Mark,Thank you so much for giving Smart Cellular a 4-star rating! We greatly appreciate your feedback and support. We are thrilled to hear that you found our system easy to use and that the delivery was prompt and hassle-free. At Smart Cellular, we strive to provide a seamless and convenient experience for our customers. We also take pride in delivering products as described and in suitable condition. It's fantastic to know that we have met your expectations in this regard. Thank you again for your positive review. We look forward to serving you in the future.
Posted 7 months ago
Smart Cellular is a great company to deal with, very efficient and prices are very reasonable. I will keep their details and pass them on to some of my family and friends
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear Pat,Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your support and are thrilled to hear that you had a great experience with our company. Smart Cellular is indeed a great company to deal with, offering efficient service and incredibly reasonable prices. We are delighted to hear that you are satisfied with our offerings. Rest assured that we will continue to maintain the same level of excellence for all our customers. We are grateful for your kind words and for considering recommending us to your family and friends. Word of mouth referrals are invaluable to us, and we truly appreciate your support in spreading the word about Smart Cellular. Thank you once again for choosing us, and please don't hesitate to reach out to us if you have any further questions or need assistance in the future. Warm regards, Smart Cellular Customer Support
Posted 7 months ago
Phone delivery as described, delivered on time, as specified can’t fault the service. 5 stars
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear Al,Thank you so much for leaving us a 5-star rating! We are thrilled to hear that you had a positive experience with Smart Cellular. Your feedback is highly appreciated. We're glad to know that the phone delivery was as described - delivered on time and as specified. We strive to provide impeccable service, and it's great to see that we have met your expectations. We appreciate your trust in us. Once again, thank you for your kind words and for choosing Smart Cellular. We look forward to serving you in the future.
Posted 7 months ago
I'm very happy with my purchase so far excellent condition and no problems with it :)
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear Ellouise,Thank you so much for giving us a 5-star rating! We appreciate your feedback and are delighted to hear that you are very happy with your purchase of Smart Cellular. We are proud to provide excellent products in pristine condition, and it is great to know that you have experienced no issues with it so far. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Smart Cellular, and we hope to serve you again soon!
Posted 7 months ago
Phone looks genuine and great customer service
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear,Thank you so much for your wonderful 5-star rating of Smart Cellular! We greatly appreciate your kind words and the time you took to share your positive experience with us. We pride ourselves in offering genuine products, and we're thrilled to hear that you think our phone looks genuine. Our team works diligently to ensure that our customers receive authentic and top-quality devices. Moreover, we're especially delighted that our customer service met your expectations. Providing exceptional support is one of our utmost priorities, and we're glad to know that our efforts have made a positive impact on your experience. Once again, thank you for choosing Smart Cellular. We truly value your patronage and look forward to serving you again in the future should the need arise.
Posted 7 months ago
very sufficient and easy
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear Kayleigh,Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your support and feedback. We are delighted to hear that our services have been very sufficient and easy for you. Your satisfaction is our top priority, and we will continue to provide you with the same level of convenience and efficiency in the future. If you have any further suggestions or questions, please don't hesitate to reach out to us. Once again, thank you for choosing Smart Cellular and for taking the time to share your positive experience. Best regards, The Smart Cellular Team
Posted 7 months ago
Easy website to navigate. Super quick delivery and item was as good as advertised. Will use again.
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear Paula, Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your feedback and support. We're delighted to hear that you found our website easy to navigate and that our delivery was super quick. It brings us joy to know that the item you received was as good as advertised. We value your trust and look forward to serving you again in the future. Please don't hesitate to reach out if you need any assistance. Thank you once again for choosing Smart Cellular!
Posted 7 months ago
Wrong Coker phone was sent. How’s I was given a ten oiend Partiial refund
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Posted 7 months ago
Dear,Thank you so much for taking the time to write such a valuable review of Smart Cellular. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. At Smart Cellular, our main priority is customer satisfaction, and we are thrilled to learn that we are meeting your expectations. We constantly strive to provide top-notch service and the best possible solutions for our valued customers. It's fantastic to know that our efforts to make you happy with our service have been successful. Your kind words reinforce our commitment to delivering exceptional service that goes above and beyond. If you ever have any questions or need further assistance, please do not hesitate to reach out. Our dedicated customer support team is always here to help you. Once again, thank you for your feedback. We look forward to serving you again in the future!
Posted 7 months ago
Usually ok but sometimes struggle to meet delivery deadlines
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Posted 7 months ago
Dear,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your kind words and are thrilled to hear that you are satisfied with the service we provide. Your satisfaction is our top priority, and we are glad to know that our efforts in ensuring customer happiness are paying off. We constantly strive to deliver a seamless cellular experience, and it's fantastic to hear that we are succeeding in this regard! Should you ever have any questions or need additional assistance, please do not hesitate to reach out to us. Our dedicated team is always here to help in any way we can. Thank you again for your valuable feedback. We genuinely appreciate your support, and we look forward to serving you in the future. Best regards, Smart Cellular Team
Posted 7 months ago
I bought an IPhone 13 through Smart Cellular. I had to chase for delivery as it didn't arrive in the promised time. When I called, the reason for the delay was explained and the phone then arrived the next day. Phone was exactly as described so wouldn't hesitate in using them again.
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Posted 7 months ago
Dear valued customer,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We apologize for the slight delay in the delivery of your iPhone 13. We understand that timely delivery is crucial, and we regret any inconvenience caused. However, we are glad that our team was able to provide an explanation for the delay and that the phone arrived promptly the following day. It's fantastic to know that the phone met your expectations and was exactly as described. We strive to ensure our customers receive the highest quality products and excellent service, and your satisfaction means a lot to us. Thank you again for choosing Smart Cellular, and we look forward to serving you in the future. Should you have any further inquiries or need assistance, please don't hesitate to reach out to us. Best regards Smart Cellular Customer Care
Posted 7 months ago
Really good price and accurate description of phone. Came quickly as well and just as they said Even came with charging cable and the sim removal tool which wasn’t expecting Would purchase from them again
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear ,Thank you so much for your amazing 5-star rating of Smart Cellular! We greatly appreciate your feedback and it brings us immense joy to hear that you had a positive experience with our services. We're thrilled to know that you found our prices to be really good and our phone description accurate. It's also fantastic to hear that your order arrived quickly, just as we promised. We always strive to provide excellent service from start to finish. Additionally, we're pleased to hear that the package even included a charging cable and a sim removal tool, which was beyond your expectations. Your satisfaction is our top priority, and we're delighted that we were able to exceed it. Once again, we sincerely appreciate your positive review and are grateful for your trust in us. We would be more than happy to serve you again in the future. If you have any further feedback or inquiries, please do not hesitate to contact us. Best regards, The Smart Cellular Team
Posted 7 months ago
Delivery was quick as I had been let down by another supplier. Price of my phone was actually cheaper than the other provider and is in superb condition. Would buy from them again
Smart Cellular 5 star review on 24th May 2024
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Posted 7 months ago
Dear Liam,Thank you so much for giving Smart Cellular a 5-star rating! We are thrilled to hear that you had a positive experience with us. We are glad to know that our delivery met your expectations, especially after you had been let down by another supplier. It's fantastic to hear that the price of your phone was even lower than that of our competitor and that it arrived in superb condition. We greatly appreciate your kind words and for sharing your satisfaction with our service. We are committed to serving our customers with excellent products and timely deliveries. We look forward to serving you again in the future. Thank you for choosing Smart Cellular!
Posted 7 months ago
The delivery was on time and the price for the phone was great.
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Posted 7 months ago
Dear Salman,Thank you so much for giving Smart Cellular a 4-star rating! We really appreciate your feedback and we're thrilled to hear that you had a positive experience with us. We're especially glad to hear that the delivery was on time and that you found the price for the phone to be great. We always strive to provide our customers with timely deliveries and competitive pricing, so it's fantastic to know that we met your expectations. Thank you once again for choosing Smart Cellular, and we hope to serve you again in the future!
Posted 7 months ago
The delivery of the phone was a month late. The communication was awful and keep saying it was on its way made it even worse. When the phone turned up it has damage on all corners. We paid extra for pristine condition. Again I’ve emailed to get some sort of answer for the condition of the phone and no reply after 2 emails. I would never use this company again. Plus their telephone number doesn’t connect all you have is a useless live chat. Shocking customer service
Helpful Report
Posted 7 months ago
Dear Gemma,I wanted to reach out and personally thank you for taking the time to provide us with your valuable feedback on your recent experience with Smart Cellular. We truly appreciate customers like you who take a moment to let us know about their experience. First and foremost, please accept our sincerest apologies for the inconvenience caused by the delayed delivery of your phone. We understand that timely delivery is crucial, and we deeply regret any frustration this may have caused. We also apologize for the poor communication regarding the status of your order, as we fully acknowledge that it only added to the overall disappointment. Furthermore, we are truly sorry to hear about the damage on all corners of the phone you received, especially after paying extra for pristine condition. This is not the quality we strive to deliver, and we understand your disappointment. We apologize for any inconvenience caused by our lack of response to your emails. We value your concerns, and we are committed to resolving this matter promptly. We genuinely apologize for any negative impression that has been left, and we assure you that we take your feedback seriously. We are committed to improving our customer service and addressing the issues you have raised. In order to rectify the situation and make things better for you, we kindly ask if you could provide us with more details about your concerns, so that we can take appropriate actions to ensure this does not happen again. Once again, we truly appreciate your feedback, Gemma. It is through customers like you that we are able to improve and deliver better experiences in the future. We value your trust, and we hope to have the opportunity to regain your confidence in our services. If there is anything else we can do to make amends, please do not hesitate to let us know.
Posted 7 months ago
My iPhone came quite quickly, great quality I’m very pleased
Smart Cellular 5 star review on 23rd May 2024
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Posted 7 months ago
Dear valued customer,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and it's great to hear that you're pleased with your recent purchase. "My iPhone came quite quickly, great quality I’m very pleased." We couldn't be happier knowing that you had a positive experience with us, from the speedy delivery to the excellent quality of your new iPhone. Your satisfaction means a lot to us! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to provide you with the best service possible. Thanks again for your support, and we hope to serve you again soon! Warm regards, Smart Cellular Team
Posted 7 months ago
Excellent service
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Posted 7 months ago
Dear ,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We greatly appreciate your feedback and support! It's wonderful to hear that you found our service to be excellent. At Smart Cellular, we strive to provide the best possible experience for our customers, and we're thrilled that we met your expectations. Once again, thank you for your kind words and for choosing Smart Cellular. We're here for you whenever you need us!
Posted 7 months ago
Ordered a pristine iPhone 13 which arrived in perfect condition and not a mark on it. Rapid full data transfer from an old iPhone XR and we were up and running in 15 mins! Very impressed and will certainly be shopping again
Smart Cellular 5 star review on 23rd May 2024
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Posted 7 months ago
Dear Carl,Thank you so much for your outstanding 5-star rating of Smart Cellular! We deeply appreciate your feedback and are thrilled to hear about your positive experience with us. We take great pride in delivering pristine devices to our customers, and we're glad to hear that your iPhone 13 arrived in perfect condition without a single mark. Our team is committed to providing seamless service, and we're happy to hear that the data transfer from your old iPhone XR was swift and hassle-free. It's wonderful to know that you were up and running within just 15 minutes! Your kind words and satisfaction truly mean a lot to us. We look forward to serving you again in the future and providing you with the same exceptional service that you've come to expect from Smart Cellular. Thank you once again for choosing us as your trusted source for all your cellular needs! Best regards, Smart Cellular Customer Support
Posted 7 months ago
Great help and great product
Smart Cellular 5 star review on 23rd May 2024
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Posted 7 months ago
Dear Simon,Thank you so much for your outstanding review of Smart Cellular! We are thrilled to hear that you had a great experience with us and that you are satisfied with our products. Your 5-star rating means the world to us! We are delighted that our team was able to provide you with great help and offer you a fantastic product. Customer satisfaction is our top priority, and we are overjoyed to know that we met your expectations. Once again, thank you for choosing Smart Cellular. We truly appreciate your support and hope to serve you again in the future.
Posted 7 months ago
I ordered my excellent condition iPhone 13 and it arrived within 4 days and I love it so much.Very good service from smart cellular.
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Posted 7 months ago
Dear valued customer,Thank you so much for your wonderful 4-star rating and for choosing Smart Cellular! We greatly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted to know that you ordered the excellent condition iPhone 13 from our store and that it arrived promptly within 4 days. It brings us immense joy to know that you are loving your new device so much. At Smart Cellular, providing top-notch service is our utmost priority. We are glad to see that our efforts are paying off and that you found our service to be very good. Should you need any further assistance or have any additional feedback, please don't hesitate to reach out to our dedicated customer support team. We are always here to assist you. Thank you once again for your kind support, and we look forward to serving you again in the future. Best regards, The Smart Cellular Team
Posted 7 months ago
Smart Cellular is rated 4.2 based on 3,969 reviews