Dear Vickie,Thank you so much for your glowing 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us.
It warms our hearts to know that you received your order super quick and that our service was very quick. We strive to provide our customers with a seamless and efficient experience, and your kind words reinforce that we are on the right track.
We are also delighted to see that your phone arrived in excellent condition. Ensuring the quality of our products is one of our top priorities, and it's great to know that we met your expectations.
Once again, thank you for choosing Smart Cellular. We hope to serve you again in the future and continue providing you with exceptional service and top-notch products.
Dear Lou,Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and the time you took to share your experience.
We apologize for the delay in receiving your phone, and we understand how frustrating that can be. However, we are glad to hear that the phone you received was exactly as you ordered and in excellent condition.
At Smart Cellular, we strive to provide our customers with top-notch service and high-quality products. Your satisfaction is our utmost priority, and we are delighted to know that we met your expectations despite the delay.
Once again, thank you for your rating and for choosing Smart Cellular. We look forward to serving you in the future.
Dear,Thank you so much for giving us a 5-star rating and for your kind words! We are thrilled to hear that you had a great experience with Smart Cellular. Great customer service is our utmost priority, and we are glad that we were able to meet your expectations.
Your satisfaction is incredibly important to us, and we appreciate your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We'll be more than happy to help.
Once again, thank you for choosing Smart Cellular. Great customer service, efficient solutions, and your satisfaction are always our top priorities.
“the phone came completely fine and well packed
i’m really happy with my purchase
however it wasn’t delivered on the following day as stated , it took a week to arrive but besides that everything was fine”
Dear,Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you are enjoying your experience with Smart Cellular.
At Smart Cellular, our top priority is customer satisfaction, and we are glad to know that we’ve been able to make you happy. Providing excellent service and meeting our customers' expectations is something we work hard to achieve.
We understand that technology can sometimes be challenging, and we want you to know that we're here to support you every step of the way. Please don't hesitate to reach out to us if you ever need any assistance. Our dedicated team is always ready to help.
Once again, we truly appreciate your kind words and for being a valued customer. We look forward to serving you for many years to come!
Warm regards,
Smart Cellular Team
Dear Debbie, Thank you so much for taking the time to give us a 5-star rating for Smart Cellular! We truly appreciate your support and positive feedback.
We would also like to extend our gratitude for mentioning that the phone you received was in the condition as advertised and arrived quickly. Ensuring customer satisfaction is our top priority, and we're thrilled to hear that you are a happy customer.
If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Smart Cellular!
Dear Lynn,Thank you so much for your incredible 5-star rating of Smart Cellular! We're thrilled to hear that you had a wonderful experience with us. Your kind words truly mean a lot to our team.
We're absolutely delighted to know that you found the best price on the web and received fast delivery. We always strive to offer competitive prices and efficient service, so it's fantastic to see that we met your expectations.
We genuinely appreciate your support and are glad to hear that you're very happy with your new phone. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us.
Once again, thank you for choosing Smart Cellular. We're here to provide you with exceptional service and top-notch products.
Dear,Thank you so much for taking the time to leave us a fantastic 5-star rating for Smart Cellular! We truly appreciate your support.
We're thrilled to hear that you had a great experience with us. Our team works tirelessly to provide exceptional service and ensure prompt deliveries, so it's incredibly rewarding to receive such positive feedback.
Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future!
Posted 8 months ago
Thank you so much for your amazing 5-star rating! We truly appreciate your support and are thrilled to hear that you had a wonderful experience with Smart Cellular. Great service and prompt delivery are our top priorities, and we're glad to know that we met your expectations. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Smart Cellular, and we look forward to serving you even better in the future!
“I purchased my phone it was a gift for my 60th from my partner omg luv it all delivered on time all pristine condition as promised and one happy customer I never contract a phone always buy refurbished what more can I ask for 18 month warranty well happy and will definitely use again tyvm”
Dear Weejakes,Thank you so much for your outstanding 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you are a happy customer. It's wonderful to know that your phone purchase, which was a gift from your partner for your 60th birthday, was delivered on time and in pristine condition as promised. We're glad that you love your phone and that it has brought you satisfaction.
Moreover, we understand the importance of offering a refurbished option, and we're delighted that our 18-month warranty brings you peace of mind. We appreciate your trust in our products and services, and we look forward to serving you again in the future.
Once again, thank you for choosing Smart Cellular. We greatly appreciate your support!
Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us. "Brilliant customer service. Fast delivery and excellent service!" Your satisfaction is our top priority, and we're grateful for your recognition of our efforts. We look forward to serving you again in the future!
Thank you so much for giving Smart Cellular a 4-star rating! We truly appreciate you taking the time to share your experience with us. We're thrilled that you purchased a used iPhone 13 for your son and that it has been working flawlessly for the past 2 days. Should you encounter any issues in the future, please don't hesitate to reach out to our dedicated customer support team. We value your trust in our services and hope to serve you again in the future.
Dear Kodie,Thank you so much for your outstanding 5-star rating of Smart Cellular! We greatly appreciate your feedback and we're thrilled to hear about your positive experience.
We're glad to know that your iPhone 12 arrived promptly within just 2 days. Ensuring the products' condition is of utmost importance to us, and we're delighted to hear that it arrived in excellent condition.
Your kind words and confidence in our services mean a lot to us. We look forward to serving you again in the future. If you ever need any assistance or have any further feedback, please don't hesitate to reach out.
Thank you again for choosing Smart Cellular!
“Great service - easy to use website, fast delivery (and appreciated the updates along the way so we knew exactly when it was coming) and the phone was exactly as described. I have a very happy teenager which is quite a rarity!”
Dear Lisa,Thank you so much for your amazing 5-star rating of Smart Cellular! We are thrilled to hear that you had such a great experience with us.
We're delighted to hear that you found our service to be excellent and our website easy to use. We always strive to ensure fast delivery and keep our customers informed with regular updates, so we're glad that you appreciated that aspect as well.
It brings us joy to know that the phone you received was exactly as described. Seeing your teenager happy with their new phone is truly a rarity and we couldn't be happier to play a part in that.
Once again, thank you for choosing Smart Cellular and for taking the time to share your positive feedback. If you have any further needs or questions, please don't hesitate to reach out to us. We're here to help!
Dear Pamela,Thank you so much for your wonderful 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us.
We are delighted to know that the iPhone 13 you purchased for your daughter was in immaculate condition. Our team takes great care in ensuring that all our products meet the highest standards. We understand the importance of delivering exceptional quality, so it warms our hearts to hear that you were satisfied with the condition.
Moreover, we are glad to hear that the delivery was prompt and met your expectations. We strive to provide a seamless and efficient delivery service to our valued customers.
Thank you once again for sharing your experience with us. We are beyond happy that you are pleased with your purchase, and we look forward to serving you again in the future.
Dear,Thank you so much for awarding Smart Cellular with a stellar 5-star rating! We greatly appreciate your kind words and feedback.
We are thrilled to hear that you had an excellent experience with our communication and service while purchasing your iPhone 11. Ensuring that our customers receive exactly what was described and delivering it on time is our top priority.
Once again, thank you for choosing Smart Cellular, and we hope to serve you again in the future.
Dear Emily,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We appreciate your feedback and are glad to hear that you had a positive experience with us.
Good communication and competitive prices are two core values that we prioritize at Smart Cellular. It is wonderful to know that we were able to meet your expectations in these aspects.
Once again, thank you for choosing Smart Cellular. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us.
Dear ,Thank you so much for taking the time to leave us a 5-star rating! We are delighted to hear that you are very happy with your refurbished iPhone 11 Pro Max from Smart Cellular. Recommendations from satisfied customers like you mean a lot to us.
We always strive to deliver top-notch products and provide a seamless experience for our valued customers. It's great to know that we have met your expectations.
Thank you once again for choosing Smart Cellular, and we look forward to serving you again in the future.
Dear Reviewer,Thank you so much for your wonderful 5-star rating of Smart Cellular! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our products and services. It's fantastic to know that your order arrived faster than expected and that the phone is exactly as described.
We strive to provide great products and excellent customer service, and your feedback is truly encouraging. If there is anything else we can assist you with, please don't hesitate to reach out.
Thanks again for choosing Smart Cellular!
Dear John,Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and support.
We're delighted to hear that the purchase of your iPhone 13 Pro was fairly straightforward. At Smart Cellular, we strive to make the buying process as easy and convenient as possible for all our customers, regardless of their tech-savviness. It's great to know that we succeeded in meeting your expectations.
Furthermore, we're glad to hear that your new device arrived right on time. We understand the importance of prompt delivery, and we work hard to ensure that our customers receive their orders within the expected timeframe.
If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to provide top-notch support to customers like you.
Thank you again for choosing Smart Cellular and sharing your positive experience. We look forward to serving you in the future.
Best regards,
Smart Cellular Team
“I had made an error with the model of my husbands phone thinking it was a iPhone 11 Pro Max, when it is a 256gb Pro. The offer I received after they had 'regraded' it was £60 !!! As per they advert, I requested that the phone is returned. They responded to say 'your device has been transferred to our retention department for a re-evaluation' I would not recommend this company, it appears that they will offer you a decent price, then give you a ridiculously low 'regraded' offer. I want my phone returned and I will sell it privately for more than their ridiculously bad offer”
Dear Jools,Thank you so much for taking the time to provide us with feedback on your experience with Smart Cellular. We truly appreciate your honesty and it helps us understand where we fell short.
We sincerely apologize for the error in assuming your husband's phone was an iPhone 11 Pro Max instead of a 256GB Pro. We understand how frustrating this must have been for you. Additionally, we are sorry for any inconvenience caused by the low offer received after regrading the device.
We value your satisfaction as a customer, and we want to make things right for you. We completely understand your decision to sell the phone privately for a better price. If there is anything specific we can do to improve your experience with us or to assist you further, please let us know.
Thank you once again for bringing these issues to our attention. We are committed to constantly improving our services and your feedback is invaluable to us.
Best regards,
Customer Support Team at Smart Cellular
“It said pristine and it certainly was, I believe it was a day later to arrive than originally said but it wasn't that big of a deal. Great with up to date emails, will use smart cellular again!!!”
Thank you so much, Kerensa, for giving Smart Cellular a 5-star rating! We really appreciate your feedback and are thrilled to hear that you found our products pristine. We apologize for the slight delay in delivery, but we're glad to know that it didn't bother you too much. We're also delighted that our service was able to keep you up to date with emails. We look forward to serving you again in the future.
