“Ordered 2 iPhones in pristine condition. First arrived scratched and was advised to return for refund or exchange, I opted for exchange. Has been returned but I have yet to receive the replacement and no responses to emails chasing. However the second phone arrived in perfect condition.”
“So due to products being Xmas presents I have not fully tested them delivery was good and with in time frame advertised although it was left hanging out of the letterbox. Little disappointed with the box as I assumed it would be the branded product box which it wasn't”
“Very happy with the phone quality and price. The only issue was that it took a couple of days longer to arrive than was specified. That being said, it was well packaged and my grandson was very happy with the quality.”
“Iphone 14 Pro arrived very quick ( a couple of days) after placing the order, and it was indeed in absolutely pristine condition as advertised.
Could not fault the ordering facility, the amazing low cost and the timely delivery.
In fact I ordered another iphone from this company a week later as I was so pleased with the service and the purchased product.”
“Quick delivery for what appears to be a good condition phone. Order updates were given regularly. The phone has not yet been used so I cannot comment on the performance of it or battery life as yet but all good so far!”
“This is an outstanding company to deal with, really first class. Delivery was not as fast as some others, a couple of weeks, but the quality of the phone I received was stunning, I was expecting some light marks from "careful usage" but the phone that arrived was absolutely pristine, I could not find a single mark on it. Because of the delivery time I was in the process of cancelling the order and getting a refund, which was offered, but when I saw it there was no way I was sending it back, thanks for a great deal.”
“It took about 3 weeks for delivery of my phone and a few incorrect messages to say that it was on its way when it wasn’t but I am sure in part down to the time of year. The phone though is just as ordered and described so many thanks for that!”
“I’m still waiting for the gift boxes for the 2 phones I purchased . Your customer services department has decided to ignore my request for an update on this”
“Bought an iPhone 14 for my daughter. It arrived promptly and in very good condition. I was so impressed I bought a second one for my other daughter, however, this time it's been a week and still waiting. Chat box was not able to provide ETA but were present”
“I have now purchased 4 phones from Smart Cellular and all have been excellent condition You would never know that they were not brand new Definately a company to trust”
“Order a phone for this company on pristine condition but didn’t receive the same, it was scratched and dented. Returned for refund still waiting. Ignoring my emails and chasing up constantly”
