“The order a little slow to arrive as it advertised next day but very pleased when it did arrive
This was nothing to do with the courier
Good job phone great does what says on the tin
Thanks”
Dear Brian,
Thank you for the wonderful 5-star review! We're glad to hear that you're pleased with your phone and that it performs as expected.
We appreciate your understanding regarding the delivery time; sometimes, delays can happen. Your satisfaction is very important to us, so if there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“It's great when you find a supplier you can trust.
This is now the second time I've used Smart Cellular for a replacement mobile.
And this second time was just as good an experience as the first.
Prices are more than competitive. And yes, it's likely there are cheaper options out there, somewhere. But when it comes to trust, quality and service, it comes down to peace of mind. All that adds up to value for money.
My latest purchase was delivered exactly when promised and, again, proved to be exactly as described.
My first time was for an Android. This time for an iOS. Regardless - exceptional.”
“The phone supplied met all of my expectations. The price was good and the condition of the phone was indeed pristine, as requested. The only downside was the delay in dispatching the phone, but one can live with this sort of thing, especially during a very busy period for the company.”
Dear Valued Customer,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that the iPhone 11 you purchased for your son arrived in such excellent condition and that it looks brand new.
It’s great to know that it came fully charged as well! Your satisfaction means a lot to us. If you have any further questions or need assistance in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Bought an Apple iphone 14 in "good" condition. It's in excellent condition & my son is very happy. The only reason I didn't give it 5 stars was the delivery time was longer than I expected, I presumed next day - never presume!!”
Dear Valued Customer,
Thank you for your kind 4-star review! We're thrilled to hear that your son is happy with the iPhone 14 and that it exceeded your expectations in terms of condition.
We apologize for the longer delivery time than anticipated. We appreciate your understanding, and we'll certainly work on improving our shipping speed. If you need any further assistance, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Amazing value for money and pristine condition My iPhone was advertised as in good condition but I was surprised at how good it’s like new. Great customer service and prompt delivery too. Would definitely recommend this company!!”
Dear Cath,
Thank you for your amazing 5-star review! We’re thrilled to hear that you found great value in your iPhone and that it arrived in pristine condition.
We take pride in our customer service and speedy delivery, and we’re so glad to see your satisfaction reflected in your feedback. Your recommendation means the world to us! If you ever need assistance or have any questions, feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Nigel,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you were impressed with our service and that we kept you updated throughout the transaction.
Your satisfaction means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out.
Many thanks,
The Smart Cellular Team
“The process was easy & the phone seems in really good condition.
The 2-3 day delivery was actually 11 days.
It comes with "£20 of free accessories", which is actually a cheap generic USB-C charging cable and a small pin for opening the sim card slot. So not £20 worth. For an extra £13 you can upgrade the cable to a better one than the £20 free one.”
Dear Valued Customer,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you experienced fast delivery and that your handset worked perfectly without any issues.
It's great to know that your concerns were addressed, and we're thrilled to have accomplished the mission! If you ever need assistance or have any questions in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
“This was my first experience of purchasing a used phone.
Nothing but praise for the complete process. Ease of ordering, good price and good condition.
The phone arrived on time, well packed and works as expected.
Happy to recommend Smart Cellular.”
Dear Valued Customer,
Thank you for the wonderful 4-star review! We’re thrilled to hear that your first experience purchasing a used phone was so positive. It’s great to know that you found the ordering process easy and that the phone arrived promptly and in good condition.
Your recommendation means a lot to us, and we truly appreciate your feedback. Should you have any further questions or need assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Hans,
Thank you for your fantastic 4-star review! We're delighted to know that your son is very happy with his iPhone and that it arrived in great condition.
Your satisfaction is important to us, and we truly appreciate your feedback. If there's anything more we can do to enhance your experience, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Matt,
Thank you for the fantastic 5-star review! We're so pleased to hear that you and your daughter are happy with her new iPhone and that our service met your expectations.
Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. If you ever need assistance in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Ordered 2 iPhones in pristine condition. First arrived scratched and was advised to return for refund or exchange, I opted for exchange. Has been returned but I have yet to receive the replacement and no responses to emails chasing. However the second phone arrived in perfect condition.”
“So due to products being Xmas presents I have not fully tested them delivery was good and with in time frame advertised although it was left hanging out of the letterbox. Little disappointed with the box as I assumed it would be the branded product box which it wasn't”
Dear Scott,
Thank you for your 4-star review! We're glad to hear that the delivery met your expectations, even though the packaging was a bit of a letdown for you. We always aim for our products to arrive in a way that delights our customers.
Your feedback about the branding is invaluable, and we'll take it into consideration as we work to improve our packaging. If you have any other thoughts or questions, please feel free to reach out!
Best regards,
The Smart Cellular Team
“Very happy with the phone quality and price. The only issue was that it took a couple of days longer to arrive than was specified. That being said, it was well packaged and my grandson was very happy with the quality.”
“Iphone 14 Pro arrived very quick ( a couple of days) after placing the order, and it was indeed in absolutely pristine condition as advertised.
Could not fault the ordering facility, the amazing low cost and the timely delivery.
In fact I ordered another iphone from this company a week later as I was so pleased with the service and the purchased product.”
Dear Paul,
Thank you for your fantastic 5-star review! We are thrilled to hear that your iPhone 14 Pro arrived quickly and in pristine condition. It's wonderful to know that our ordering process and timely delivery met your expectations.
We're also excited to learn that you were so pleased with our service that you decided to place another order. Your satisfaction means the world to us, and we truly appreciate your support!
If you ever need anything else or have any questions, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Marshall,
Thank you for your fantastic 5-star review! We're thrilled to hear that your phone arrived quickly and in perfect condition. Your satisfaction is our top priority, and it's wonderful to know that you appreciated our service.
If you need anything else or have any questions, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Luke,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that you experienced great customer service and that your phone is in top-notch condition.
Your satisfaction means the world to us, and we’re here to help with anything you may need. If you have any further questions or feedback, please feel free to reach out!
Best regards,
The Smart Cellular Team
