“Although my phone took longer to arrive because they didn’t have the colour I ordered, they contacted me to explain the situation. The phones are good and I’m happy”
Dear customer,Thank you so much for your 4-star rating of Smart Cellular! We are thrilled to hear that you are happy with your purchase. We apologize for the slight delay in the arrival of your phone due to the unavailability of the color you ordered. However, we are glad that we were able to reach out to you promptly and provide an explanation for the situation.
Customer satisfaction is our top priority, and we are pleased to know that you are satisfied with the quality of our phones. We truly appreciate your feedback and thank you for choosing Smart Cellular.
Should you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. We are always here to help!
Best regards,
The Smart Cellular Team
Dear Aj, Thank you so much for taking the time to give Smart Cellular a 5-star rating! We are thrilled to hear that you are very happy with our service and your purchase. Your recommendation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
Thank you for your amazing 5-star rating of Smart Cellular! We truly appreciate your support and feedback. We are thrilled to hear that you found our iPhone 13 battery with 87% Good condition at a fair price and in excellent condition. Your satisfaction is our utmost priority. Thank you for choosing Smart Cellular! 👍
Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that we were able to meet your expectations. Your satisfaction is our top priority, and we are committed to delivering the best possible experience to you.
We're glad to know that your recent purchase was exactly what you ordered. It is our utmost aim to ensure that our customers receive their desired products promptly and accurately. We always strive to maintain a high level of quality control and offer a wide range of options to cater to every individual's needs.
Once again, thank you for your kind words and for choosing Smart Cellular. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future.
Best regards,
Smart Cellular Team
Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your support and are thrilled to hear that you found our service top-notch. Easy to order, fast delivery, and phones in excellent condition are what we strive to provide for our valued customers. Thank you again for your positive feedback. We look forward to serving you again in the future!
“Took a while as order fell right over the New year but was the best deal around so pleased because Excellent condition was indeed the device condition, battery condition was 86%.”
Dear MT,Thank you so much for your wonderful 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us.
We apologize for any delay caused due to the timing of your order falling over the New Year period. Nonetheless, we are delighted to know that you felt it was worth the wait considering the amazing deal you found. We take great pride in delivering top-notch products, and we are glad to hear that the device you received was in excellent condition, as advertised. Additionally, thank you for mentioning that the battery condition was at 86% - we strive to ensure that our customers receive devices that are not only visually flawless but also perform optimally.
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future. If you have any further questions or require assistance, please don't hesitate to reach out to us.
Best regards,
[Your Name]
Thank you so much for taking the time to give Smart Cellular a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you are happy with the price of your refurbished phone. We apologize for the error in color, but we're glad that we were able to provide you with a replacement in even better condition. Our team works hard to ensure all orders are promptly delivered, and we're delighted that you received your phone the very next day. Thank you again for choosing Smart Cellular, and we hope to serve you in the future!
“The phone I purchased arrived on the expected date and in perfect condition. The aesthetics are in excellent condition, as requested and the functioning is excellent. The battery, which was my biggest concern, is great. Lasts 1 day with moderate use. I consider the store's service to be very good and fast. I would buy again”
Thank you so much, Muryllo, for giving Smart Cellular a stellar 5-star rating! We greatly appreciate your kind words and are thrilled that the phone you purchased arrived on time and in perfect condition. We take great pride in ensuring that our products meet your expectations both aesthetically and functionally. It's fantastic to hear that the phone's battery performance has exceeded your concerns and lasts a full day with moderate use. Our team is dedicated to providing excellent and speedy service, so we're delighted to know that you had a positive experience with us. We look forward to serving you again in the future. Thank you for choosing Smart Cellular!
Dear Holly,Thank you for your fantastic 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had such a great experience with us.
Quick delivery thank you! Our team works extremely hard to ensure that our products reach our customers as swiftly as possible, and we are delighted that our efforts have made a positive impact on your shopping experience.
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future.
Best regards,
[Your Name]
“I was hesitant to buy such a high ticket product without seeing it first. I need not have worried. The phone was in excellent condition as described and arrived safely packed and in quick time. I will definitely be using Smart Cellular again.”
Dear [Reviewer's Name],Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us.
We understand that purchasing a high-ticket product like a phone without seeing it first can be a little nerve-wracking. However, we always strive to provide accurate descriptions and ensure that our products are in excellent condition. We're glad to hear that the phone arrived safely packed and met your expectations.
We're truly honored to know that you had a seamless shopping experience with Smart Cellular. Rest assured, we'll continue to deliver top-notch products and exceptional service in the future as well.
Once again, thank you for choosing Smart Cellular. We look forward to serving you again soon!
Best regards,
The Smart Cellular Team
“Ordered a phone on 13th Dec, didn't arrive until 3rd Jan, after a chasing e-mail. The response promised a 'free wi-fi kit', which never arrived. However, the phone was in great condition and just as described.”
Dear Mike,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We're grateful for your kind words and are thrilled to hear that we've been able to make you happy.
At Smart Cellular, customer satisfaction is our top priority, and your feedback reassures us that we're on the right track. We continuously strive to provide exceptional service, convenient solutions, and reliable communication options to our valued customers.
Please know that you can always count on us whenever you need assistance. Our dedicated support team is here to help you with any inquiries or concerns you may have. Feel free to reach out to us anytime!
Once again, thank you for choosing Smart Cellular. We're grateful for your support, and we appreciate your positive feedback.
Warm regards,
[Your Name]
Dear Robert,Thank you so much for giving Smart Cellular a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's great to know that the phone you purchased was in excellent condition, just as advertised, and that it was offered at a great price. We are committed to providing high-quality devices at competitive prices.
It's wonderful to learn that you had such a positive experience, and we would be delighted to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Smart Cellular!
Best regards,
[Your Name]
Thank you so much for taking the time to leave a 5-star rating for Smart Cellular! We truly appreciate your kind words and are thrilled to hear that your phone arrived quickly and in great condition. Your satisfaction is our top priority, and we are grateful for your support. Thank you once again for choosing Smart Cellular.
“Just to WARN anyone who deals with this company DONT I’ve had nearly 6months of war with them!!! With offers from replacements to money refund,, they’ve renamed on offers I’m £365 down !!!! I’ve returned my iPhone twice at my own expense which was supposed to be refunded I’ve recorded and photographed all correspondence!!! It doesn’t faze these dispicable people !!!
In correspondence no one puts their name up so you never know who you talk to !!! My last contact was this morning to which they refused accept any responseability
So anyone out there who is thinking of using these people go somewhere else PLEASE I hope my review helps others”
Dear Tony,Thank you for taking the time to provide feedback about your experience with Smart Cellular. We sincerely appreciate your effort in sharing your concerns with us.
We would like to apologize for the issues you have faced during the past six months. We understand that the offers made to you, such as replacements and refunds, were not followed through on, resulting in a loss of £365. We acknowledge your frustration with the lack of proper communication and the inconvenience caused by having to return your iPhone twice at your own expense.
We assure you that we take your feedback seriously and will investigate this matter thoroughly. It is regrettable that you were unable to identify specific individuals during your correspondence, as we strive to provide transparency to our customers. We apologize for any confusion or frustration caused by this.
Your review serves as a valuable insight for us to improve our services and prevent similar situations from happening in the future. We genuinely appreciate your contribution in helping us make things better.
Once again, we apologize for the experience you had, and we hope to have the opportunity to rectify the situation for you. If there is anything else we can do to assist you, please do not hesitate to let us know.
Thank you for choosing Smart Cellular, and we appreciate your patience and understanding.
Best regards,
Jeff S
Dear Hicks, Thank you so much for awarding Smart Cellular with a well-deserved 5-star rating! We greatly appreciate your feedback. It's wonderful to hear that you are happy with your overall experience with us.
At Smart Cellular, we consistently strive to provide our customers with the best prices and exceptional quality products. We are thrilled that you found our prices reasonable and our products of great quality.
Once again, thank you for choosing Smart Cellular. We value your satisfaction and truly appreciate your support. Should you ever need any further assistance, please don't hesitate to reach out to us.
Best regards,
[Your Name]
Hi [Reviewer's Name],Thank you so much for taking the time to share your feedback about Smart Cellular with us! We truly appreciate the kind words and are delighted to hear that our services have made you happy.
Here at Smart Cellular, customer satisfaction is our top priority, and we strive to provide exceptional service to all our valued customers. We are thrilled that we have been able to meet your expectations and that our efforts have not gone unnoticed.
If there is anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out. Our friendly team is always here to help!
Once again, thank you for your feedback and for choosing Smart Cellular. We look forward to continuing to provide you with excellent service.
Warm regards,
[Your Name]
Smart Cellular Team
Thank you so much for your fantastic 5-star rating of Smart Cellular! We sincerely appreciate your support and taking the time to share your positive experience. We are delighted to know that our communication services have met your expectations and helped serve you better. Your feedback means a lot to us, and we are thrilled that you found our service absolutely perfect. Thank you again for choosing Smart Cellular, and we look forward to continuing to provide you with excellent communication resources in the future!
“The phone i ordered arrive within 10 days or less & Although it wasn't colour i asked for it was Pristine Condition As was requested , Due to being Xmas gift for my wife , When she had charged it up fully & turned on for 1st time All working with apps etc Display worked perfectly , I wouldn't hesitate to suggest the using of SMART CELLULAR to anyone / everyone i know or meet they are a great company to deal with without any doubts !”
Dear Tony,Thank you so much for giving Smart Cellular a 4-star rating! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We're glad that the phone you ordered arrived within the estimated time frame, even though it wasn't the color you requested. It's fantastic to know that the phone was in pristine condition as requested. We understand how important it is for a Christmas gift, and we're delighted to hear that it worked perfectly once charged and turned on.
Your recommendation means a lot to us and we're grateful that you would suggest Smart Cellular to anyone you know or meet. Your kind words truly make us proud and motivated to continue providing great service to our customers.
Thank you once again for choosing Smart Cellular, and we hope to serve you again in the future!
Best regards,
[Your Name]
Thank you so much for your 5-star rating of Smart Cellular, Dan! We are thrilled to hear that switching to Smart Cellular turned out to be a great decision for you. We are delighted to have exceeded your expectations and kept you satisfied with your purchase. Thanks again for your kind words and for being a loyal customer.
Thanks Paul! We're so glad to hear that you enjoyed the great service and that the phone was perfect! It means a lot to us that you'd give us a 5 star rating – we hope to work with you again! 👍🏼
