Dear Customer,
Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate customers like you who provide valuable insights into our services.
We sincerely apologize for the inconvenience caused by the issues you encountered with your cellphone. It is regrettable to hear that your device had not been unlocked, restricting the use of your simcard. Additionally, we are sorry to hear about the front speaker not functioning properly. This does not align with the high standards that we strive to maintain at Smart Cellular.
To ensure we rectify these issues and further enhance our services, we kindly ask if you could provide us with specific details about your experience. Your input will immensely help us in identifying areas for improvement.
Once again, we extend our heartfelt gratitude for bringing these matters to our attention. We are committed to providing exceptional customer service, and your feedback is instrumental in helping us achieve that goal. We hope to have the opportunity to serve you better in the future.
Kind regards,
Smart Cellular Customer Support
Dear Customer,
Thank you so much for taking the time to leave us a wonderful 4-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with Smart Cellular.
We're glad that our pricing and communication during the order process met your expectations. Our team strives to deliver excellent service at affordable prices, so it's fantastic to receive your positive feedback.
Thank you again for choosing Smart Cellular. We look forward to serving you in the future and providing you with even more reasons to be satisfied with our products and services.
Regards,
The Smart Cellular Team
Dear Customer,
Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and recognition of our service at Smart Cellular.
We are thrilled to hear that you found our service fast and efficient, and we're even more delighted to know that you're happy with your Samsung handset. Customer satisfaction is our utmost priority, and knowing that we were able to meet your expectations brings us great joy.
Your positive feedback means a lot to us. We will always strive to provide top-notch service and continue enhancing our offerings to ensure that your experience with Smart Cellular remains exceptional.
Once again, thank you for your 5-star rating and for choosing us as your preferred cellular provider. We look forward to serving you in the future.
Best regards,
Smart Cellular Team
“Had an issue with battery in the phone I ordered but after contacting the sales department was able to get it replaced quickly without hassle. Very satisfied with new phone.”
Thank you so much for your fantastic 4-star review of Smart Cellular!
We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with us.
We are truly sorry for the issue you faced with the battery in the phone you ordered.
However, we are glad that our sales department was able to assist you promptly and efficiently in getting it replaced hassle-free. Your satisfaction is our priority, and we are delighted that you are now enjoying your new phone.
Thank you again for choosing Smart Cellular. We value your support and look forward to serving you in the future.
Regards,
The Smart Cellular Team
Dear Holly,
Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with Smart Cellular.
We are delighted that you found us to be a great company for trade-ins and experienced smooth and fast payment. Our team takes pride in providing excellent service, and it's rewarding to know that our efforts are being recognized. Moreover, we constantly aim to provide our customers with a variety of offers to choose from, and we're glad to know that you found them beneficial.
Thank you once again for your kind words and for choosing Smart Cellular. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future!
Best regards,
The Smart Cellular Team
Thank you so much for taking the time to rate Smart Cellular with five stars! We truly appreciate your kind feedback and support.
We are delighted to hear that you had a great experience shopping with us. Fast delivery and ensuring the phone arrives in perfect condition are always our top priorities. It's wonderful to know that our efforts paid off and you are satisfied with your purchase.
If you have any further questions or need assistance in the future, our team is always here to help. Once again, thank you for choosing Smart Cellular and for your fantastic review!
Posted 4 months ago
Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and your support. It's customers like you that inspire us to go above and beyond to deliver exceptional service.
We're delighted to hear that you had a great experience with us. Fast delivery and ensuring that the phone was perfect are two aspects of our service that we take great pride in. Your satisfaction is our top priority, and we're glad that we could meet your expectations.
Once again, thank you for choosing Smart Cellular and for taking the time to share your positive feedback. We look forward to serving you in the future with the same level of excellence.
Thank you so much for taking the time to rate Smart Cellular with four stars! We truly appreciate your feedback and are thrilled to hear that you had no issues at all with our product, which was exactly as advertised.
Customer satisfaction is our top priority, and your positive experience is a clear reflection of the efforts we put into ensuring the best quality and service. We remain committed to delivering exceptional products and experiences to our valued customers like you.
If you have any further questions or need any assistance, please don't hesitate to reach out to our customer support team. We are always here to help!
Thank you once again for choosing Smart Cellular. We look forward to serving you in the future.
Best regards,
Smart Cellular Team
Thank you for taking the time to rate Smart Cellular with 4 stars! We are thrilled to hear that you had a positive experience with our product. Your feedback is truly valuable to us.
We strive to provide excellent products and services to our customers, and we are glad to know that you found Smart Cellular to be a good product. Your satisfaction is our priority, and we are committed to continually enhancing our offerings to meet your expectations.
Once again, thank you for choosing Smart Cellular. Should you have any further questions or require assistance, please feel free to reach out to our customer support team. We look forward to serving you again in the future.
Best regards,
Smart Cellular Team
,Thank you so much for taking the time to give Smart Cellular a 4-star rating. We truly appreciate your support and feedback.
We apologize for any inconvenience caused by the extended delivery time. However, we are thrilled to hear that the product you received was as advertised and that the warranty provided reassurance. Your satisfaction with our product is of utmost importance to us, and we are glad to have met your expectations.
Thank you once again for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again!
Posted 4 months ago
Thank you for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and are thrilled that you found the product as advertised and our warranty reassuring. We apologize for any inconvenience caused by the delay in delivery, but we're glad to hear that it eventually arrived. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for choosing Smart Cellular!
Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us.
We are delighted to know that you found our service excellent and that the phone arrived in perfect condition, just as expected. Ensuring prompt and timely delivery is our top priority, and we are glad that we could meet your expectations in this regard.
Your satisfaction with the phone itself brings us immense joy. We always strive to offer top-notch devices that meet the highest quality standards. It's wonderful to hear that the phone you received has surpassed your expectations and is perfect for your needs.
Once again, thank you for choosing Smart Cellular and for taking the time to share your positive experience. We truly value your support and look forward to serving you in the future.
Best Regards,
Smart Cellular Team
“Absolutely rubbish website promises next day delivery. However ordered mine on Thursday 8th August but still no phone nearly 2 weeks later every time I call if I get through just get told it will be out to you in a couple of days they had a back log. Promises to chase it to no avail. DON’T BUY”
Dear Sarah,Thank you so much for taking the time to provide us with your valuable feedback on Smart Cellular. We truly appreciate your support and the trust you've placed in us.
We sincerely apologize for the inconvenience caused by the delay in receiving your phone. We understand how frustrating it must be to have waited for almost two weeks after expecting next day delivery. We apologize for the confusion caused by our backlog situation and the lack of updates you received when contacting our customer service team. This is not the experience we aim to provide our customers, and we are truly sorry for falling short of your expectations.
We would like to assure you that we are committed to resolving this issue as quickly as possible. We will personally look into your case and ensure that your phone is promptly delivered to you. Can you please provide us with your order details (order number, full name, and contact information) so that we can address this matter urgently?
Once again, we apologize for the inconvenience you have faced, and we appreciate your patience and understanding. We value your opinion and would love to hear any suggestions or feedback on how we can improve our services and make things better for you and our future customers.
Thank you for your cooperation and feedback.
Dear Cheery,Thank you so much for your fabulous 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We always strive to provide a simple and affordable service, ensuring a quick and well-packaged delivery.
Your feedback means the world to us, and we hope to serve you again in the future!
Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled that you had a positive experience with us.
We are especially delighted to hear that you found our order process easy and experienced fast dispatch. We strive to provide our customers with a seamless and efficient shopping experience, so your comment means a lot to us. Moreover, it's wonderful to know that the phone you received was in the good condition you expected.
Thank you once again for your kind words and for choosing Smart Cellular. We look forward to serving you again in the future!
Best regards,
Smart Cellular Team
“Great Iphone 15 delivered, looking just like new. Was dubious at first whether this was a legit company as they didn't answer the phone or my messages, but after a couple of more tries they organised the delivery on the day I wanted. Very happy customer and can recommend.”
Dear Gabrielle,Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular. We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase of the Great iPhone 15. It's fantastic to know that it arrived looking just like new.
We apologize for any initial concerns or inconvenience caused by our delayed response. We were dealing with a high volume of inquiries, but we're glad we were able to coordinate the delivery on your preferred day. We're delighted to have you as a happy customer and we greatly appreciate your recommendation.
If you have any further questions or inquiries, please don't hesitate to reach out to us. We are always here to assist you.
“Good price with a discount code which I eventually got to work. I’m very happy with the phone which took a few days to arrive. Battery is 89%. Minimal marks (rated excellent). I wonder if the vent at the top (microphone/ speaker?) could have been cleaned better. Otherwise it’s great.”
Dear reviewer,Thank you so much for your fantastic 4-star rating of Smart Cellular! We truly appreciate your feedback.
We're thrilled to hear that you found our pricing to be good, especially with the discount code that you eventually got to work. We always strive to provide our customers with the best deals possible.
We're also delighted to know that you are very happy with the phone you purchased from us. It's great to hear that it arrived within a few days and that you were satisfied with its condition. We take great care in ensuring that our products are of excellent quality.
Regarding your comment about the vent at the top of the phone, we apologize if it wasn't cleaned to your satisfaction. We will make a note of this and take extra care to ensure better cleaning in the future.
Thank you once again for taking the time to share your experience. We're delighted to have provided you with a great smartphone, and we truly value your support.
Best regards,
Smart Cellular Team
Thank you so much for your fantastic review and for awarding Smart Cellular with a well-deserved 4-star rating. We truly appreciate your support and are thrilled to hear that you had a positive experience with us.We are delighted that you found our delivery service to be very prompt, and are glad that you are satisfied with the phone you purchased at a great price. It's wonderful to know that you are considering purchasing another phone from us in the future.
We also appreciate your compliments regarding our first-class customer service, especially from Claire. We take pride in providing top-notch assistance to our valued customers, and we will make sure to pass along your kind words to Claire.
Once again, thank you for choosing Smart Cellular and for taking the time to share your experience. We look forward to serving you again in the future!
“Tim was really helpful after there was a slight delay on part of my order. He took the time to look into my query and reply, even though it wasn’t strictly speaking his department.”
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your positive feedback and are thrilled to hear about your overall satisfaction with our services.
We would also like to express our gratitude for acknowledging Tim's valuable assistance. We apologize for the slight delay on your order, but we are glad that Tim was able to help resolve any queries you had. His dedication to ensuring excellent customer service is truly commendable, even if it falls outside of his designated responsibilities.
Thank you again for choosing Smart Cellular, and we hope to continue serving you with the utmost satisfaction in the future.
“On the receipt of the phone it was well packaged and the quality was excellent . The colour was not exactly as described but it was perfectly fine for me. I could highly recommend as their customer after sales was very helpful. Thanks”
Dear valued customer,Thank you so much for your fantastic 5-star rating and kind words about Smart Cellular! We truly appreciate your support and recommendation.
We are delighted to hear that your phone arrived in perfect condition, thanks to our careful packaging. We take great pride in ensuring that all our products are of excellent quality, so it's wonderful to know that you were satisfied with your purchase.
While we apologize if the color of the phone didn't exactly match the description, we're glad it was still perfectly fine for you. We constantly strive to make sure our customers are happy and your satisfaction is our top priority.
Our dedicated customer after-sales team is always here to assist you with any queries or concerns you may have. We aim to provide exceptional service, and your acknowledgment of our helpfulness means a lot to us.
Thanks again for choosing Smart Cellular. We truly value your business and look forward to serving you in the future.
Best regards,
Smart Cellular Team
“Very pleased with the iPhone I purchased from smart cellular. It arrived quickly, was well packed and was in extremely good condition.
After using it for a few days I can confirm that all functions and features work perfectly well and I would have no hesitation in recommending smart cellular to any potential purchaser.”
Dear George,Thank you so much for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your kind words and it's wonderful to hear that you are delighted with the iPhone you purchased from us.
We take pride in ensuring that our orders are promptly delivered and well-packaged, so we're thrilled that everything arrived quickly and in excellent condition.
Moreover, it's incredibly satisfying to know that the iPhone is meeting your expectations perfectly. We strive to provide our customers with devices that work flawlessly, and it's fantastic to hear that all the functions and features are in great working order.
Thank you for recommending Smart Cellular to potential buyers. Your satisfaction is our utmost priority, and we promise to maintain our commitment to excellence.
Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help!
Once again, thank you for choosing Smart Cellular.
Best regards,
Smart Cellular Team
Thank you so much for your wonderful 4-star rating of Smart Cellular! We greatly appreciate your support and feedback. We are thrilled to hear that your recent purchase was delivered on time and in better condition than expected. It's fantastic to know that you consistently choose to buy from us and are always satisfied with our service. We look forward to serving you again in the future.
