Thank you so much for your 4-star rating and your kind review of Smart Cellular! We truly appreciate it.
At Smart Cellular, providing a quick and friendly response is one of our top priorities. We truly value our customers' satisfaction, and we're glad to know that we were able to assist you in a prompt and friendly manner.
Once again, thank you for choosing Smart Cellular, and we hope to serve you again in the future!
Best regards,
Smart Cellular Team
Dear,Thank you so much for your wonderful five-star rating of Smart Cellular! We appreciate your kind words and are thrilled to hear that you had such a positive experience with us.
We take pride in our prompt delivery service, excellent customer service, and ensuring that all our phones are in top-notch condition. It's fantastic to know that we met your expectations in these areas.
Once again, we sincerely appreciate your feedback and recommendation. Should you have any further inquiries or require our assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you and have a fantastic day!
Thank you so much for your 5-star rating and fabulous review of Smart Cellular! We greatly appreciate your kind words and are thrilled to hear that you consider our service great. It's customers like you who motivate us to keep striving for excellence in everything we do.
We are delighted that you had a positive experience with our company, and we'd be more than happy to assist you with any further needs or queries you may have. Our team is always here to provide you with the best service possible.
Once again, we truly appreciate your support and thank you for choosing Smart Cellular!
Warm regards,
The Smart Cellular Team
“The quality of the phone is excellent and as described. Delivery was quick too. However, I feel the communication could be improved as I only got an automated acknowledgement once I had purchased the phone.”
Dear Raymond,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your feedback and are thrilled to hear that you found the quality of the phone to be excellent and as described. We also take pride in our quick delivery service.
We apologize for any inconvenience caused by the lack of communication after your purchase. Your feedback is important to us, and we will certainly strive to improve our communication process to provide a better experience for our valued customers like you.
Thank you once again for choosing Smart Cellular and sharing your thoughts with us. We hope to serve you again in the future!
Dear Andrew,Thank you so much for your fantastic 4-star rating of Smart Cellular! We truly appreciate your support and are delighted to hear that you had a positive experience with our website.
We couldn't be happier to know that you found our website very easy to use when ordering your new phone. Our team takes pride in providing accurate descriptions to ensure that our customers make informed decisions. It's wonderful to hear that it met your expectations!
Moreover, we're thrilled to hear that your product arrived just a day after you placed your order. We strive to provide speedy service and it's great to see that we succeeded in doing so for you.
Thank you again for your feedback and for choosing Smart Cellular. We look forward to serving you in the future!
Warm regards,
The Smart Cellular Team
“Very good service They had warehouse issues with the phone being out of stock but kept me informed and communicated and updated me.
the phone came in pristine condition and way cheaper than anyone else”
Dear James,Thank you so much for giving Smart Cellular a stellar 5-star rating! We truly appreciate your kind words and support.
We apologize for any inconvenience caused by the warehouse issues that resulted in the phone being temporarily out of stock. However, we are very pleased to hear that our team kept you informed throughout the process and provided regular updates. Customer satisfaction is our utmost priority, and we strive to maintain open and consistent communication with our valued customers like yourself.
We are thrilled to know that the phone arrived in pristine condition and that you found it to be significantly more affordable compared to other providers. At Smart Cellular, we believe in offering excellent products at competitive prices, and we are delighted that we have met your expectations in this regard.
Thank you once again for your fantastic review. We are grateful for your business and hope to serve you again in the future.
Dear Tinashe,Thank you so much for giving Smart Cellular a five-star rating! We truly appreciate your positive feedback.
We are pleased to hear that you had a great experience with us and that you are satisfied with your purchase of the s23 Ultra. It's always a delight to know that our customers find our products to be in excellent condition and of top-notch quality. We take pride in providing reliable and fully functional devices to all our customers.
If you have any questions or need any assistance in the future, please don't hesitate to reach out. We are here to ensure your continued satisfaction.
Thank you again for choosing Smart Cellular!
Dear Emma,Thank you so much for taking the time to leave us a glowing 5-star review! We truly appreciate your kind words and are delighted to hear that you had a positive experience with Smart Cellular.
We are thrilled that you found our prices excellent and that your phone arrived in pristine condition. Our team works tirelessly to ensure that our products are of the highest quality, and we're thrilled that this was reflected in your purchase. Additionally, we understand the importance of timely deliveries, and we're glad to hear that your order reached you quickly.
Thank you once again for choosing Smart Cellular, and we look forward to serving you again in the future!
“Best price on the internet and the delivery was next day!! The phone came and it looked brand new! Highly recommend and will be using them again in the future!”
Dear Craig,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and we're thrilled to hear that you had a fantastic experience with us.
We're delighted to know that you found our prices to be the best on the internet and that the delivery was lightning fast, arriving the very next day! It's wonderful to hear that your phone appeared brand new upon arrival.
Your recommendation means the world to us, and we can't wait to assist you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Thank you once again for choosing Smart Cellular!
“Ordered a samsung s23 ultra refurbished very good condition, never done this before so a bit worried about what I would receive. No need to worry phone came next day looking like new.
Very pleased with my purchase.
Thank you”
Dear Michael,Thank you so much for your wonderful 5-star rating of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear about your positive experience.
We understand that purchasing a refurbished Samsung S23 Ultra in very good condition can be a bit daunting if you haven't done it before. However, we are delighted to know that the phone arrived the next day and exceeded your expectations, looking like new. We are thrilled that you are pleased with your purchase!
Your satisfaction is our utmost priority, and we always strive to provide top-notch products and services. Should you have any further inquiries or require assistance in the future, please feel free to reach out to us.
Once again, thank you for choosing Smart Cellular. We truly appreciate your support and hope to serve you again soon!
Best regards,
Smart Cellular Team
“Having read some of the reviews on trust pilot I was worried I may have made a mistake...
BUT I was very pleasantly surprised! I negotiated a good price on an iPhone XS (very good condition). Ordered on a Friday morning with free next business day delivery.
Not only was the phone in amazing condition, (with 100% battery life reported by iOS) but it was delivered on Saturday morning!
Fantastic!”
Dear Will,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had such a pleasant experience with us.
Having read some of the reviews on Trustpilot, we understand your initial concerns, and we are glad to have exceeded your expectations. We always strive to provide our customers with top-notch products and exceptional service.
We're delighted that you were able to negotiate a great price on an iPhone XS in very good condition. It's wonderful to hear that the phone arrived promptly, with 100% battery life, and that you're enjoying it.
Thank you once again for your kind words. We hope to serve you again in the future!
,Thank you so much for the amazing 5-star rating you gave us! We truly appreciate your kind words and the time you took to share your wonderful experience with Smart Cellular.
We are thrilled to hear that you found our delivery service very fast and our product to be of great quality. Providing our customers with nothing but the best is our top priority, so it's great to know that we met your expectations.
Once again, thank you for choosing Smart Cellular. We look forward to continuing to serve you in the future.
“Very happy with my purchase of an iPhone 12 phone came just as description said. Perfect for my son’s 1st phone. Delivery was great. Would definitely recommend to my friends.”
Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you are very happy with your purchase of the iPhone 12 phone. It's wonderful to know that it arrived exactly as described and is perfect for your son's first phone. We're also glad to hear that the delivery process went smoothly. Your recommendation means a lot to us, and we can't thank you enough for sharing your positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Smart Cellular!
Dear Ioan,Thank you so much for taking the time to rate Smart Cellular with 5 stars! We greatly appreciate your positive feedback and support.
We are thrilled to hear that the iPhone you received was just as described and that the delivery was speedy. We aim to provide top-notch service and products that meet our customers' expectations.
We look forward to serving you again in the future, as your satisfaction is our utmost priority. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Thank you once again for choosing Smart Cellular!
“I've had my new phone for about a week now. I got a "very good" conditioned phone, however it was more like pristine condition....there really were hardly any visible mark....I am very happy. Especially as the cost of the phone was significantly cheaper than buying new. Overall a very happy customer!!!”
Dear,Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you are satisfied with your experience at Smart Cellular. We are glad that you are enjoying your new phone, and we appreciate your kind words about the condition it came in. We strive to provide our customers with top-quality products at affordable prices, and we are delighted that we could meet your expectations.
Your feedback means a lot to us, and we are grateful for your support. If you ever have any further questions or need assistance, please do not hesitate to reach out. We are always here to help.
Thank you once again for choosing Smart Cellular. We look forward to serving you in the future!
Hi Ilona,Thank you so much for leaving a 5-star rating for Smart Cellular! We really appreciate your feedback and are thrilled to know that everything is working fine and that your daughter is happy with her gift. We couldn't be happier to have provided you with a satisfactory experience. Thank you once again for choosing Smart Cellular!
Dear Jayne,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We're also glad to know that your order arrived in excellent condition and was well packed, just as described. Our team takes great care to ensure the quality and safety of our products during shipment. It's wonderful to hear that you were satisfied with the packaging.
Moreover, we're grateful that our customer services team promptly answered your queries. Providing exceptional customer support is something we strive for, and it's delightful to know that we met your expectations.
Once again, thank you for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
Smart Cellular Customer Support
“Simply stunned with the condition of the phone it’s absolutely flawless not a single mark on it and at a really great price, I’m so glad I came to you guys I couldn’t be happier thank you”
Dear Terry,Thank you so much for leaving a 5-star rating for Smart Cellular! We really appreciate your kind words.
We are thrilled to hear that you were simply stunned by the flawless condition of the phone you purchased from us. We take great pride in delivering quality products, and your satisfaction is our priority. It's fantastic to know that you found the phone at a great price and that you couldn't be happier with your purchase.
Once again, thank you for choosing Smart Cellular. We are here to provide top-notch products and exceptional service to our valued customers like you. If you ever need any assistance in the future, please don't hesitate to reach out.
Warm regards,
Smart Cellular Team
“So far, so good. Phone came in condition specified and very happy. It wasn't delivered next day as promised (delivered on 3rd day after purchase) and no communication as to why or when dispatched. However, it came fairly quickly.”
Dear Brett,Thank you so much for leaving us a 4-star rating for Smart Cellular! We truly appreciate your feedback.
We're glad to hear that you're happy with the condition of the phone you received. While we apologize for the slight delay in delivery and lack of communication regarding the dispatch, we're glad that it still arrived fairly quickly. We will make sure to address these issues internally and improve our service in the future.
Once again, thank you for your review and for choosing Smart Cellular. If you have any further questions or concerns, feel free to reach out to our customer support team.
“six weeks and still waiting to receive iphone i ordered on 30/05/24 now 10/07/24 ordered two iphone se2020 received one still waiting for the other one took money on 31/05/24 so paid for but not received received red like new condition se2020 iphone not received black pristine condition se2020 iphone”
Dear Keih,Thank you so much for taking the time to share your feedback regarding your experience with Smart Cellular. We genuinely appreciate your input, and we sincerely apologize for the inconvenience caused by the delayed delivery.
We understand your frustration with the delay in receiving the iPhone you ordered on 30/05/24. It is certainly not the level of service we strive to provide. Moreover, we acknowledge the discrepancy in receiving only one iPhone SE2020 instead of the two you ordered. We sincerely apologize for this oversight.
Rest assured, we take your concerns seriously and are committed to rectifying the situation promptly. To better understand your specific case and find a solution, could you kindly provide us with your order details? We would like to ensure that you receive the black pristine condition SE2020 iPhone you are still waiting for.
Once again, thank you for bringing this to our attention. We value your feedback and want to assure you that we are working diligently to improve our processes. We would appreciate the opportunity to make things right for you. Please let us know how we can further assist you and resolve this matter to your satisfaction.
Best regards,
Customer Support Team at Smart Cellular
