“I bought iPhone 12 Pro, it came within days, the phone seems brand new, not a single mark on it, excellent condition and i am extremely happy with my service and new phone”
Dear Layla,Thank you for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your feedback.
We're thrilled to hear that you purchased the iPhone 12 Pro and that it arrived within days. It's delightful to know that the phone appears brand new without a single mark on it. Our team takes great care to ensure the products we deliver are in excellent condition, and we're pleased that our efforts met your expectations.
We're delighted that you're extremely happy with both the service and your new phone. Your satisfaction is our top priority, and we're always here to assist you in any way we can.
Thank you once again for choosing Smart Cellular. We look forward to serving you in the future.
Dear Catherine,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and support.
Super fast delivery and best price are what we continuously strive for, and we're delighted to hear that you had such a positive experience.
Dear Trevor,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear about your fantastic experience.
We're delighted to know that we were able to exceed your expectations by providing you with a better phone and improved delivery, all at the same price. Ensuring your satisfaction is our top priority, and your happiness is our ultimate reward!
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future and providing you with top-notch service and products.
Warm regards,
[Your Name]
Smart Cellular Customer Support
Thank you so much for your review and your 4-star rating of Smart Cellular! We greatly appreciate your feedback. We're glad to hear that your phone arrived in good condition. However, we're sorry to hear that the delivery took longer than expected, and that you had to follow up a couple of times. We apologize for any inconvenience this may have caused. We value your business and will take your feedback into consideration to improve our delivery process. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your valuable feedback!
Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you were impressed with our amazing and swift service.
At Smart Cellular, we strive to provide our customers with the best experience possible, and your kind words serve as great encouragement for our team.
Thank you once again for choosing Smart Cellular, and we look forward to serving you in the future.
Thank you so much for your amazing 5-star rating of Smart Cellular! We greatly appreciate your kind words and support. It brings us immense joy to know that you found our products to be top-notch and in excellent condition. We work hard to ensure that all our phones are like new, providing our customers with the best possible experience. Thank you once again for choosing Smart Cellular, and please feel free to reach out if you have any further questions or require assistance.
“Easy to use web site. The price of the phone was very competitive. Which such a competitive price I was amazed at the connection of the phone when it arrived.”
Dear Philip,Thank you so much for your wonderful 4-star rating of Smart Cellular! We sincerely appreciate your support and are delighted to hear that you had a positive experience with us.
We are thrilled that you found our website easy to use and that the price of the phone exceeded your expectations in terms of competitiveness. We strive to offer our customers the best possible deals, so it's fantastic to know that we delivered in this aspect.
Moreover, we are thrilled that the connection of the phone impressed you upon its arrival. Our team works diligently to ensure that all our devices are in top-notch condition, guaranteeing a seamless user experience.
Thank you again for your kind words and for choosing Smart Cellular. We are here to provide you with exceptional service whenever you need us.
Thank you so much for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your kind words. "Very good service, very good phone. Good price. No complaints." Your support means the world to us, and we're thrilled to know that you had a satisfactory experience with our products and services. Please don't hesitate to reach out if you have any further feedback or if there's anything else we can assist you with. We look forward to serving you again in the future!
Dear ,Thank you so much for taking the time to provide us with your valuable feedback about your experience with Smart Cellular. We truly appreciate your input and are thrilled to hear that our service has left a positive impression on you.
At Smart Cellular, we prioritize the satisfaction of our customers, and we are delighted to learn that we are meeting your expectations. It is our constant endeavor to provide exceptional service that consistently exceeds your needs.
Your words have motivated our team, and we will continue to work hard to maintain the high standards that we have set for ourselves. We strive to ensure that every interaction you have with us is seamless and hassle-free.
If you ever need any further assistance or have any questions, please do not hesitate to reach out to us. We are here to help and are committed to ensuring that you have the best possible experience with Smart Cellular.
Thank you once again for your kind words and continued support. We are grateful to have you as a valued customer.
Warm regards,
Smart Cellular Team
“Cancelled an order in Jan , only to get it sent out to me & charged 2 months later in March. Communication is bare minimum. Phone number doesn’t even work. The worst customer service I have ever come across!”
Dear Kate,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate your valuable input.
We sincerely apologize for the inconvenience caused by the cancellation of your order in January, only to have it sent out to you and charged two months later in March. We understand that this lack of communication and the non-functional phone number have greatly affected your experience. Please accept our apologies for the frustration this has caused you.
We genuinely value our customers and their satisfaction is our top priority. We take your concerns seriously and would like to rectify the situation. In order to improve our service, we would greatly appreciate it if you could provide us with further details on how we can make things better for you.
Thank you once again for bringing these issues to our attention. We look forward to hearing from you and working towards a resolution.
Best regards,
Smart Cellular Customer Care Team
“After loads of emails about my faulty phone, no resolution was provided and I ended up selling the phone to a refurbisher to get part of my money back and then buy a proper phone. There is NO CUSTOMER SERVICE here, don't waste your time and money.”
Dear Emma,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We genuinely appreciate your honest input, as it helps us identify areas where we need to improve.
We apologize sincerely for the inconvenience you faced with our customer service. We understand how frustrating it can be when resolution is not provided, and we regret that it led you to sell your phone to a refurbisher to recover part of your investment.
At Smart Cellular, we strive to offer exceptional customer service, and your feedback is instrumental in helping us do better. We would like to make amends for your negative experience. Could you kindly share with us any specific suggestions on how we can improve our services? Your insights will assist us in rectifying the issues you faced and preventing similar situations in the future.
Once again, thank you for bringing your concerns to our attention. We're genuinely grateful for your feedback, and we're committed to making things right for you and our valued customers.
Warmest regards,
Smart Cellular Team
“The phone was suppose to come after a week I was wilting nearly 3 months for it to come and tried to call them and they said there was nothing they could do to speed it so I emailed them and asked for a refund and never get a response”
Dear James,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We sincerely appreciate customers like you who provide us with valuable insights into our services.
Firstly, we want to apologize for the inconvenience caused by the delay in receiving your phone. We understand how frustrating it must have been for you to wait nearly three months when it was initially expected within a week. The lack of communication regarding the delay and your subsequent refund request going unanswered is definitely not the level of service we strive to provide.
To make things right, we would like to ask for your assistance in finding out how we can improve our processes and prevent such issues in the future. If you have any specific suggestions or preferences regarding how we can better serve you and our valued customers, please let us know. We are committed to making necessary changes to enhance our customer experience.
Once again, we sincerely appreciate your feedback and apologize for any inconvenience you faced. We value your business and hope to have the opportunity to restore your trust in Smart Cellular.
Best regards,
Smart Cellular Team
Dear Chris,Thank you so much for your wonderful 5-star rating of Smart Cellular! We greatly appreciate your feedback and support. We are thrilled to hear that you found the phone to be great, just as described. Your recommendation means a lot to us. If you have any further questions or need any assistance, please don't hesitate to reach out. Once again, we truly appreciate your kind words.
Thank you,
Smart Cellular Team
Thank you so much for taking the time to leave us a fantastic 5-star rating, we truly appreciate it! We are thrilled to hear that you had a great experience with Smart Cellular. We take pride in offering great prices for your iPhone, providing helpful customer service, and ensuring free delivery. We hope to continue exceeding your expectations in the future.
“It was a great experience buying from smaet cellular. The condition of the item was better than I expected. The price was real cheap compated to the phone I got. And to top it off, I was always updated on delivery which was really reassuring.”
Dear Abuba,Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience purchasing from us. It is wonderful to know that the condition of the item exceeded your expectations and that you found our price to be very affordable compared to other phones. Additionally, we understand how important it is to stay informed about your delivery, and we are glad to hear that our updates provided you with reassurance.
Once again, thank you for your kind words and for choosing Smart Cellular. We truly value your satisfaction, and we look forward to serving you again in the future!
Thank you so much, Imogen, for the outstanding 5-star rating you gave Smart Cellular! We truly appreciate your support and are thrilled to hear that you were very pleased with your recent purchase of an iPhone. Your positive feedback means a lot to us and it encourages our team to continue delivering excellent products and services. If you have any further questions or need any assistance in the future, please feel free to reach out. Thanks once again for choosing Smart Cellular!
Dear Madison, Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to know that you're satisfied with our services.
We're overjoyed to hear that you made the decision to trade up from the Apple iPhone, and it warms our hearts to learn that you have no regrets. We strive to provide our customers with top-notch products and an exceptional experience, so your feedback means the world to us.
If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued satisfaction with Smart Cellular.
Thank you once again for choosing us as your preferred mobile provider. We look forward to serving you in the future.
Best regards,
Amy.
“The order took longer than advertised to arrive. The phone was not in as good a condition as I expected. Thought about returning it but decided not to as daughter (who the phone was for) didn't want the hassle. It's working OK so far.”
Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback and are glad to hear that the phone is working well for you so far. We apologize for any inconvenience caused by the delayed delivery and the condition of the phone not meeting your expectations. If you ever have any concerns in the future, please don't hesitate to reach out to our customer service team. We value your satisfaction and are always here to assist you. Thank you again for choosing Smart Cellular!
“I ordered and paid for my phone 10 days ago. I have emailed twice and still have no information about why I haven’t received it only empty assurances about how they will look into it and promises to contact me before the end of business which they haven’t done. STILL WAITING!!!!”
Dear Thank you for taking the time to share your feedback regarding your experience with Smart Cellular. We greatly appreciate your valuable input and apologize for the inconvenience you have faced.
We understand how frustrating it must be to have ordered and paid for your phone ten days ago, only to not receive any updates or information about its status. We sincerely apologize for the lack of communication and the empty assurances you have received from our team. This is certainly not the level of service we strive to provide, and we regret any inconvenience caused.
To rectify this situation promptly, we would greatly appreciate it if you could provide us with more specific details regarding your order. This will enable us to investigate the issue thoroughly and take the necessary steps to ensure this does not happen again. We value your satisfaction and want to make things right.
Please reach out to us with your order details, such as your order number and any other relevant information. Our team promises to prioritize your case and take immediate action. We are committed to improving our customer service and ensuring a more efficient and transparent experience for all our valued customers.
Once again, we sincerely apologize for any inconveniences caused and thank you for bringing this matter to our attention. We look forward to hearing from you and
“The phone proves to the be top of the line, This is my 3rth generation in I phone and I am very please with the phone, apple and Att, they will do anything possible to fix your needs”
Dear Zain,Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your support and feedback.
We are thrilled to know that our phone has proven to be top of the line for you, especially as this is your 3rd generation iPhone. It is wonderful to hear that you are pleased with the device as well as the excellent service provided by Apple and AT&T. Rest assured, we will always go above and beyond to address any of your needs and ensure your satisfaction.
Thank you once again for choosing Smart Cellular. We are honored to have you as a valued customer.
