“Purchased refurbed Apple iPhone 16 Pro. Approx 15% less than new cost. Arrived and product is totally ‘in-new’ condition. On initial set up, phone had issues with newer Apple IOS update, but this was NOTHING to do with the product or Smart Celluar, it was a well known to Apples software update problem, who fixed it quickly. I was apprehensive about using Smart Celluar as had not used them before, but very quick deliver of top-end product and when ever contacted sales/ support they responded within the day. I’d buy from them again without hesitation. Thanks.”
Dear Mactabilis,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you're satisfied with your refurbished Apple iPhone 16 Pro and that it arrived in 'in-new' condition.
We understand the apprehension when trying a new service, and we're glad we could exceed your expectations with our quick delivery and responsive support. Your recognition of the software update issue is much appreciated; we always strive to provide clarity during such instances.
We look forward to serving you again in the future. If you ever need assistance, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Bought daughter a red s20fe it arrived and orange s20fe i wasn't bothered about colour really as phone looked on brilliant condition like new!!! I contacted them obv because of warranty they said they would refund me £10 if I was happy to keep the different colour, which I haven't recieved as yet, would be happy to use these again though thanks”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that you're pleased with the condition of the S20FE you received, despite the color mix-up. We strive to provide quality products, and it's great to know that our service met your expectations.
We appreciate your understanding regarding the color discrepancy and your willingness to continue using our services. If there’s anything further we can assist you with, including the refund, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Very happy with my son’s mobile phone and is in excellent condition as stated on website. I was originally concerned about this company but couldn’t be more wrong. Amazing communication throughout until delivery. Would definitely use again.”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re so pleased to hear that your son’s mobile phone exceeded your expectations and arrived in excellent condition. It's reassuring to know that our communication efforts made a positive impression.
Your trust means the world to us, and we can’t wait to serve you again in the future. If you have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our prices appealing and that the phone arrived exactly as described.
We also appreciate your acknowledgement of our delivery updates—keeping you informed is important to us. If you ever have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear David,
Thank you for your wonderful 5-star review! We’re delighted to hear that you found the product in excellent condition and that our service was easy to use.
Your satisfaction means a lot to us, and we’re here to ensure you have a seamless experience every time. If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that you experienced good communication and that your phone arrived on time. It’s fantastic to know that the quality met your expectations as described!
Your feedback means a lot to us. If you need any assistance or have any questions in the future, we're just a message away.
Best regards,
The Smart Cellular Team
“A great way to buy a replacement phone. Amazing price, packaging excellent and tracking during the delivery process was faultless. Thoroughly recommended. A plus.”
Dear Mike,
Thank you for your wonderful 5-star review! We’re delighted to hear that you found our pricing amazing and that the packaging and tracking met your expectations.
Your recommendation means the world to us, and we’re always here to help you with any future needs. If there’s anything more we can assist you with, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're delighted to hear that you found a great deal and would recommend us to others. Your satisfaction means the world to us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Billy,
Thank you for your wonderful 5-star review! We're delighted to hear that your Z Flip 6 arrived promptly, especially on Christmas Eve, and that it was in like-new condition.
Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. If there’s anything else we can help you with, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Niall,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service fast and reliable. Your satisfaction is our top priority, and we’re thrilled to know we met your expectations.
If you need any assistance or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re thrilled to hear that you were pleased with our delivery and customer service. Your recommendation means the world to us!
We're always here to help, so if you need anything in the future, just let us know.
Best regards,
The Smart Cellular Team
Dear George,
Thank you for your wonderful 5-star review! We're delighted to hear that you found our stock availability and competitive pricing to your satisfaction. It's great to know that your order was delivered on time and that our online customer service met your expectations.
We appreciate your support and look forward to serving you again soon. If you have any questions or need assistance in the future, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear SJ,
Thank you for your outstanding 5-star review! We're delighted to hear that your iPhone arrived quickly and in excellent condition, just as described.
We always strive for clear communication, so it's wonderful to know it made a positive impact on your experience. Should you have any questions or need assistance in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re delighted to hear that you had a great experience with your purchase and that the phone is in superb condition. Good communication is key to us, and we’re glad it made a positive impact on your experience.
We truly appreciate your recommendation and look forward to serving you again soon. If you have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
“Excellent experience - I ordered a used iPhone SE to replace my old
Phone and the phone was in excellent condition. It arrived quickly and well packaged. Really no reason to buy new given this option exists and currently looking to rep place my Apple Watch via the same website.”
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re thrilled to hear that your experience with the used iPhone SE was excellent and that it arrived quickly and well-packaged. It's fantastic to know you're considering us for your Apple Watch replacement as well!
Your support means a lot to us, and we're here to help with any future needs you may have.
Best regards,
The Smart Cellular Team
“The phone was reasonable priced. Delivery was delayed but communication was open but could be a little more responsive. I had to have the phone returned, as I was travelling and the phone did not come in time before I left. I was fully refunded. Overall not a terrible experience.”
Dear L.,
Thank you for your thoughtful 5-star review! We’re glad to hear that you found our pricing reasonable and appreciate your understanding regarding the delivery delay. Open communication is important to us, and we will continue to work on being more responsive.
We’re also pleased that your return process went smoothly and that you received your full refund. Your overall experience is important to us, and we are here to assist you with any future needs.
Best regards,
The Smart Cellular Team
“Took weeks to arrive; box and correct cable did not arrive at all.
48 hours delay inbetween every email response was painful trying to have a conversation to resolve.
Phone chasis was in good condition though.”
Dear Olamilekan,
Thank you for your amazing 5-star review! We’re thrilled that you are excited about your new phone and that it arrived in pristine condition.
Your satisfaction is our priority, and it’s wonderful to know we’ve met your expectations. If you have any questions or need assistance in the future, we’re here for you!
Best regards,
The Smart Cellular Team
“Before anything else; the phone I purchased for my daughter was in mint condition even though classed as good-an iPhone 13pro. The main reason I decided to use smart cellular was the good condition which was cheaper than other companies but slightly more expensive than say others average condition phones. Ordered at the beginning of December it took over 2.5 weeks to arrive and only 4 days before Christmas. I’d be lying if I said I wasn’t concerned. The online chat is your only means of support and it’s ok but can be frustrating when you’re trying to find stuff out whilst on limited times at work.”
Dear Andrew,
Thank you for your thoughtful 4-star review! We’re delighted to hear that the iPhone 13 Pro you purchased for your daughter exceeded your expectations with its condition. It’s great to know that you found our prices competitive as well.
We apologize for the delay in shipping and understand how concerning that can be, especially close to the holidays. We’re continually working to improve our support systems, and your feedback is truly valuable in that regard.
If you have any further questions or need assistance, don’t hesitate to reach out through our online chat.
Best regards,
The Smart Cellular Team
