Dear [Reviewer],Thank you so much for taking the time to share your feedback about Smart Cellular! We appreciate your kind words and we're thrilled to hear that you've had a great experience with our services.
At Smart Cellular, our primary aim is to provide exceptional customer satisfaction, and your review reaffirms the hard work we put into achieving that goal. We always strive to deliver top-notch products and services that meet our customers' needs and expectations.
If you ever encounter any issues or need further assistance, please don't hesitate to reach out to us. Our customer support team is always available to help you in any way we can.
Thank you again for your support, and we look forward to serving you in the future!
Warm regards,
[Your Name]
Customer Support Team
Smart Cellular
Dear Mel,Thank you so much for giving Smart Cellular a five-star rating! We truly appreciate your support and feedback. We are thrilled to hear that our service was to your satisfaction.
"Quick service, great communication highly recommend" - your kind words truly brightened our day! We strive to provide efficient and reliable service, while maintaining constant communication with our valued customers.
Once again, thank you for your review and for recommending us. If you need any assistance in the future, please do not hesitate to reach out to us. We are here to help!
Best regards,
[Your Name]
“Phone was faulty when it arrived.
Sent it back.
Took over a month and still didn't get back to me.
In the end I asked for money back and they kept the nice I phone box I sent it back in.”
Dear Kevin,Thank you so much for taking the time to share your valuable feedback about your experience with Smart Cellular. We sincerely appreciate your input and apologize for any inconvenience caused.
We are truly sorry to hear that your phone was faulty when it arrived and that sending it back took over a month without a resolution. This is certainly not the level of service we strive to provide, and we understand your frustration. Furthermore, we apologize for the unexpected situation where we inadvertently kept the iPhone box that you sent the phone back in.
We genuinely want to make things right, Kevin. Please let us know how we can improve your experience and make amends. Your satisfaction is extremely important to us, and we would like the opportunity to address the issues you encountered.
Once again, thank you for bringing this matter to our attention. We value your feedback and are committed to using it as a catalyst for improvement.
“The sale and delivery (once initiated) was very efficient and the product was exactly as advertised. There was a worrying stony silence for about 5 days after purchase and before the delivery shipped.”
Thank you so much for your 4-star rating and taking the time to share your experience with Smart Cellular! We appreciate your feedback. We are delighted to hear that you found the sale and delivery process to be efficient. It's great to know that the product you received was exactly as advertised. We apologize for the brief period of silence after your purchase, and we are constantly working to improve our communication to ensure a smoother overall experience for our valued customers like you. Thank you again for choosing Smart Cellular, and we hope to serve you even better in the future!
Thank you so much for your stellar 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're delighted to know that the phone arrived on time and in excellent condition. Thank you for choosing Smart Cellular, and we look forward to serving you again in the future!
“This phone arrived in great condition, without a mark on it, much better than expected! The phone works great, it is as good as a new phone, battery life is great, screen and phone do not have any marks. I wouldn't hesitate to buy another device!”
Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that your phone arrived in impeccable condition, surpassing your expectations.
We take great pride in carefully inspecting each device before shipment to ensure our customers receive the best possible product. It's wonderful to know that your phone is functioning perfectly and feels just like new. We also prioritize the battery life and overall appearance of our phones, so it brings us great joy to hear that you didn't find a single mark on either the screen or the phone itself.
Your confidence in our products means a lot to us, and we're delighted to have met your expectations. If there's ever anything else we can assist you with or if you ever decide to purchase another device, please don't hesitate to reach out.
Thank you once again for choosing Smart Cellular. We hope you continue to enjoy your phone to the fullest!
Best regards,
Smart Cellular Team
“I have had to return my phone for repair and it has now been 21 working days since they received the phone and I have not yet received it back. I have to call/email to try to get an update and as yet no reply.”
Dear Martin,Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Smart Cellular. We greatly appreciate your kind words and the high rating you gave us!
We are thrilled to hear that you found our customer service team to be knowledgeable and responsive. Ensuring that our customers receive prompt and helpful assistance is one of our top priorities, so it's extremely rewarding to know that we have met your expectations in this area.
We also understand the importance of providing top-quality products and services. Your satisfaction is what drives us, and we continuously strive to improve and deliver the best experience possible.
If there's ever anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. Our dedicated team is always here to help.
Once again, thank you for your feedback, Martin. We truly value your support and look forward to serving you in the future.
Warm regards,
Smart Cellular Team
Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular! We truly appreciate your support and feedback. We're thrilled to hear that you're very happy with your phone and that you're still discovering new features and capabilities. We agree, the color is pretty amazing too! If you have any questions or need assistance exploring more of what your phone can do, please don't hesitate to reach out to us. Thank you again for choosing Smart Cellular!
Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your feedback and we're thrilled to hear that you had a positive experience with us. We're delighted to know that the phone arrived promptly and it was in the exact condition as described. Your happiness is our utmost priority, and we're glad we could live up to your expectations. Thank you for recommending our company, it means a lot to us. If you ever need any assistance in the future, please don't hesitate to reach out. We're here to help!
Dear [Reviewer],Thank you so much for taking the time to rate Smart Cellular with four stars! We greatly appreciate your positive feedback and are glad to hear that you had a satisfactory experience with our company.
It's fantastic to know that you found us great to deal with, and we are especially thrilled that you found our customer service to be excellent. Providing top-notch service is one of our main priorities, and your words reinforce that we are on the right track.
Moreover, we are delighted that you also found our product to be great. We continuously strive to offer high-quality products that meet our customers' needs and expectations. Your positive endorsement means a lot to us.
Once again, we sincerely appreciate your four-star rating and your kind words. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future.
Warm regards,
[Your Name]
Smart Cellular Team
“I purchased an iPhone and then purchased the wrong colour and they were very helpful in refunding and sending me the right colour.
Very happy with the product.”
Dear Mohammad,Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and recommendation of Smart Cellular.
We are thrilled to hear that you are happy with your purchase and that our team was able to assist you with the refund and replacement of the iPhone in the correct color. Providing exceptional customer service is always our top priority, and we are glad we could meet your expectations.
Should you require any further assistance or have any questions in the future, please do not hesitate to reach out. We look forward to serving you again soon!
Best regards,
[Your Name]
Dear Pamela,Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate you taking the time to share your positive experience with us.
We are delighted to hear that you purchased the iPhone 12 mini for your daughter's Xmas gift, and that it arrived well packaged. We're even happier to know that she has been enjoying it and hasn't encountered any issues. It's always a joy to ensure our customers are satisfied with their purchases.
Thank you once again for choosing Smart Cellular, and we look forward to serving you in the future. If there's anything else we can assist with, please don't hesitate to reach out.
Warm regards,
[Your Name]
Dear Mr,Thank you so much for taking the time to give us a 5-star rating! We are absolutely thrilled to hear that you had a fantastic experience with Smart Cellular.
Your kind and encouraging feedback about our reputed and efficient service truly puts a smile on our faces. We are delighted to know that you didn't encounter any issues or hiccups with our service. It is also fantastic to hear that you found our phone to be decent and that you would definitely consider using us again.
Your appreciation means the world to us, and we are incredibly grateful for your trust and support. We genuinely value your business and look forward to serving you again in the future.
Thank you once again for choosing Smart Cellular and for taking the time to share your positive experience. We truly appreciate it!
Best regards,
[Your Name]
Smart Cellular Team
“Before ordering, I read all reviews about smart cellular. There were more bad reviews than good ones on Google and Trustpilot and I was so scared about ordering from here but I still bought an IPhone because the price was lowest on this website and I am really glad with my new phone.
I have given 4 stars because only issue is with their shipping. It's mentioned on the website that the delivery time is two to three days but I got my phone in 11 days, one day after expected delivery time, after chasing them on email.”
Dear [Reviewer],Thank you for taking the time to review Smart Cellular and giving us a 4-star rating. We greatly appreciate your feedback and are thrilled to hear that you are happy with your new iPhone purchase.
We understand your concerns about ordering from us, especially considering the mixed reviews on Google and Trustpilot. We apologize for any apprehension this may have caused. However, we are glad that you took the leap and found our website to offer the lowest price for the iPhone you wanted.
Regarding the shipping delay, we sincerely apologize for any inconvenience caused. We strive to provide accurate delivery estimates, and we regret that your phone arrived one day later than the expected delivery time. We appreciate your patience and for reaching out to us via email to resolve the issue.
Once again, thank you for choosing Smart Cellular and sharing your positive experience. We value your satisfaction and will continue to improve our services to ensure a better shopping experience for all our customers. If you have any further feedback or questions, please feel free to reach out.
Warm regards,
[Your Name]
Dear Adrian,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and feedback.
We are thrilled to hear that you had a great experience with our company. It's wonderful to know that our service was fast and responsive to your emails. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.
Once again, thank you for choosing Smart Cellular. Your support means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
[Your Name]
Dear Sean,Thank you so much for taking the time to rate Smart Cellular with four stars. We really appreciate your feedback and are delighted to hear that you had a positive experience overall.
We're sorry to hear about the inconvenience you faced regarding the delay in receiving your phone. We understand that the wait of over three weeks could have been frustrating, and we apologize for any inconvenience caused. We constantly strive to improve our delivery times and will take your feedback into consideration to help us serve you better in the future.
We also apologize for the difficulty you faced in reaching our customer service team. We understand that it can be frustrating when it becomes virtually impossible to get hold of them. We'll work on improving our customer service channels to make the process more accessible and efficient for our valued customers like yourself.
Once again, thank you for your feedback. We truly appreciate your support and hope to provide you with an even better experience in the future.
Warm regards,
The Smart Cellular Team
Dear [Reviewer],Thank you so much for your stellar 5-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you found our service to be excellent, quick, and efficient. We always strive to provide the best experience possible, and it's wonderful to know that we met your expectations.
We take great pride in ensuring that our phones are in excellent condition, and we're thrilled that you were satisfied with the product you received. Should you ever need any further assistance or have any questions, our team is here to help.
Once again, thank you for choosing Smart Cellular. We value your support and hope to serve you again in the future!
Best regards,
[Your Name]
Dear LJH,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you had a fantastic experience with us.
It's fantastic to know that our customer service exceeded your expectations. We always strive to keep our customers informed throughout the delivery process, and we're glad we could meet your needs in this regard. Additionally, we're delighted that ordering from us was hassle-free, and our chat function made it effortless for you to address any queries.
Once again, thank you for choosing Smart Cellular. We look forward to serving you in the future!
Best regards,
[Your Name]
Dear Philip,
Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your support and feedback. Your satisfaction means the world to us, and we are thrilled to hear that you had a great experience with us. We take pride in providing top-notch customer service, and we are glad that our team could meet your expectations.
"Super Fast delivery" is something we strive for, and it's fantastic to know that we were able to deliver your order in a timely manner. We understand the importance of quick and efficient service, and we are delighted that we could provide that for you.
Once again, thank you for choosing Smart Cellular. We value your business and look forward to serving you again in the future.
Best regards,
[Your Name]
Dear [Reviewer],Thank you so much for awarding Smart Cellular with a fabulous 5-star rating! We truly appreciate your support and are thrilled to receive such positive feedback.
Your words, "great phone great communication 👍," have made our day! We take immense pride in offering top-notch communication services and ensuring our customers have access to exceptional smartphones. Knowing that we have met your expectations is incredibly gratifying.
Once again, we express our sincere gratitude for your kind rating and for being a part of our Smart Cellular family. If you ever have any further inquiries or need assistance with anything, please don't hesitate to reach out. We are always here to help!
Best regards,
[Your Name]
Smart Cellular Team
