“Great service from Smart Cellular. Phone d delivered very quickly.
Item is for Christmas so I haven't had phone on yet but I am.confodent the customer service.will be to the same high standard”
Dear Valued Customer,
Thank you for your fantastic 5-star review! We’re delighted to hear that you experienced great service and a quick delivery from Smart Cellular.
We completely understand the excitement of preparing for Christmas! Rest assured, our customer service team is always here to assist you should you need anything in the future.
Wishing you a wonderful holiday season!
Best regards,
The Smart Cellular Team
“Fantastic customer service. Brilliant choice of phone and easy to order. Brilliant price. It was delivered quickly and safely too. Im so happy with the Phone especially as it’s for a Xmas present and it was delivered quickly after ordering!
Easy to look through what you want and straight forward. Thank you. Will order again.”
Dear Sarah,
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you enjoyed our customer service and found our selection and pricing to your liking. It's wonderful to know that your order arrived quickly, especially in time for Christmas!
Your satisfaction is our top priority, and we appreciate your kind words. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“First time buying from this company I purchased a iPhone 12 with excesories I received the wrong phone and no excesories I was told next day delivery it took a week to come this was for Christmas I was fuming iv had to send it back left with no phone probably no phone for my daughters Christmas replacement won't come in time.”
Dear Donna,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were pleased with our service and that your phone arrived in pristine condition as described.
Your satisfaction means the world to us! If there's anything more we can assist you with, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Posted 2 months ago
Dear Donna,
Thank you for your fantastic 5-star review! We're so pleased to hear that you enjoyed our service and that your phone arrived in pristine condition, just as described.
Your satisfaction is our top priority, and we truly appreciate your kind words. If there's anything more we can do for you or any questions you have, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Craig,
Thank you for the wonderful 4-star review! We’re thrilled to know that your phone exceeded your expectations and arrived promptly.
Your satisfaction means a lot to us, and we would be more than happy to welcome you back to shop with Smart Cellular anytime. If there's anything more we can do for you, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Alan,
Thank you for the fantastic 5-star review! We're thrilled to hear that you experienced excellent service and that your product arrived promptly without any issues.
Your satisfaction is our top priority, and we appreciate your kind words. If there’s anything more we can do for you in the future, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Armel,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you've found the best phones in great condition on our website and that you're happy with your second purchase.
Your satisfaction means the world to us, and we appreciate your trust in Smart Cellular. If there's anything more we can do for you or any questions you may have, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear John.Higgins,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our service excellent from start to finish and that the phone surpassed your expectations!
Your satisfaction means the world to us, and we’re here to help you with anything you need. If you have any questions or need further assistance, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“I purchased a pink IPhone 16 from here, and I would recommend anyone looking to buy a new phone to do the same! I managed to get a great deal with black Friday, and am super happy with the phone. Everything went smoothly and customer service were fast in responding to my email queries. Thanks guys!”
Dear Olivia,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience purchasing your pink iPhone 16 and that you snagged an awesome Black Friday deal!
It's wonderful to know that everything went smoothly and that our customer service team was able to assist you quickly. Your recommendation means the world to us! If you need any further assistance or have questions in the future, don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for the fantastic 5-star review! We're so pleased to hear that your phone arrived quickly and in pristine condition.
Your recommendation means a lot to us! Should you need any further assistance or have any questions, please feel free to reach out.
Best regards,
The Smart Cellular Team
“Do not buy from Smart Cellular. They claim 2 day delivery if you book by a certain time and take your money then tell you delivery will be in 5 working days. Refunds take two weeks to be returned to your account. Pirates of the worst kind.”
Dear Valued Customer,
Thank you for your great 4-star review! We’re pleased to hear that you found the purchasing process easy and that everything met your expectations.
Your feedback is invaluable to us, and we’re always here to assist you. If you have any questions or need further assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Mrs,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that the iPhone arrived in excellent condition and that you are happy with our service.
Your satisfaction means the world to us, and we truly appreciate your kind words. If there's anything more we can do for you, please don’t hesitate to get in touch!
Best regards,
The Smart Cellular Team
“Purchased an iphone11 which was supposed to be white & found when opened was black !!
contacted sales to which we came to an arrangement that a discount was in order & a set of new earbuds. Which i have recieved within 3 days. so i’m very happy with the service. Hopefully this was a one of due to the christmas rush as i need another second phone next year !!
Many thanks
Phil H.”
Dear Phil,
Thank you for your wonderful 5-star review! We're pleased to know that our team was able to assist you in resolving the issue with your iPhone and that you're happy with the arrangement we made.
Your satisfaction is our priority, and we appreciate your understanding during the busy holiday season. We hope to serve you again when you're ready for that second phone!
Thank you again for your kind words!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that your iPhone 16 is perfect and that our customer service team was able to assist you with your queries.
Your recommendation means the world to us! If you need anything else or have more questions in the future, don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you received your phone promptly and in immaculate condition.
Your recommendation means a lot to us, and we strive to ensure that every aspect of our service meets your expectations. If you need anything else or have any questions, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Smart Cellular failed to pay the refund they owed me.
I am not able to recommend this company.
• 28 Sept: Item listed as in stock with expected delivery of 3 Oct
• 28 Sept: Placed order and paid by credit card
• 8 Oct: Finally a delivery but the wrong item!
• 8 Oct: Request for refund
• 12 Oct: Returned the incorrect item by collection by Royal Mail
• 15 Oct: Confirmation from Smart Cellular that refund being made
• 25 Oct: Chase-up email to Smart Cellular
• 31 Oct: Chase-up email to Smart Cellular
• 8 Nov: Chase-up email to Smart Cellular
• 8 Nov: Reply from Smart Cellular requesting bank details to enable a bank transfer
• 8 Nov: Bank details provided to Smart Cellular
• 15 Nov: Chase-up email to Smart Cellular
• 23 Nov: Chase-up email to Smart Cellular
• 25 Nov: Reply from Smart Cellular requesting bank details to enable a bank transfer
• 25 Nov: Bank details provided to Smart Cellular
• 30 Nov Refund still not made by Smart Cellular therefore raised dispute via Credit Card company”
