“I ordered the phone on 20.4.24 it took 4 weeks to arrive. I tried to contact Smart Cellular by phone and email without success. When it did arrived it was faulty. I returned the phone on 28.5.24 and they emailed me on 29.5.24 to say it had arrived. It is now 16.7.24 and I am still waiting to be given a refund.”
Dear ALAN,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We sincerely appreciate customers like you who bring these matters to our attention.
We would like to extend our sincerest apologies for the inconvenience you have faced during your purchase. We understand the frustration caused by the delay in delivery, the difficulty in reaching us, and receiving a faulty phone. We deeply regret any inconvenience caused.
We acknowledge that there were shortcomings on our part in terms of customer service and ensuring the timely resolution of your issue. Rest assured, we are actively addressing these concerns to ensure a smoother customer experience going forward.
To make things better, we would like to personally assist you in resolving this matter. Could you please provide us with your order details and any other relevant information? We genuinely want to rectify the situation and find a satisfactory resolution for you, including processing your refund as soon as possible.
Once again, we appreciate your valuable feedback and thank you for bringing these issues to our attention. We look forward to working with you to resolve this matter promptly.
Kind regards,
Customer Support Team
Dear valued customer,Thank you so much for your fantastic 4-star review of Smart Cellular! We really appreciate your feedback and are thrilled to hear that you had a positive experience with us.
Came in as expected and on time.
We truly strive to provide our customers with a seamless shopping experience, and we're delighted that your order arrived precisely as anticipated. Your satisfaction is our top priority, and we will continue working hard to maintain our high standards.
Once again, thank you for choosing Smart Cellular. We look forward to serving you in the future!
“Received my phone, delivery took a bit long but fair enough I ordered on a Saturday. My phone was in great condition, pink IPhone 13, 128gb and they gave me a good deal and the phone works perfectly.”
Dear K,Thank you so much for taking the time to leave us a 4-star rating for your experience with Smart Cellular! We appreciate your feedback and are thrilled to hear that you received your pink iPhone 13, 128GB in great condition. We apologize for any inconvenience caused by the longer delivery time, but we're glad to know that it was understandable since you placed your order on a Saturday.
It's wonderful to hear that you found our deal to be good and that the phone is working perfectly for you. Customer satisfaction is our top priority, and your positive review encourages us to keep delivering excellent service.
If you have any further questions or need assistance in the future, please feel free to reach out. We value your patronage and look forward to serving you again.
Dear Ryan,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had a great experience with us.
We are delighted to know that your phone showed up in great condition. We apologize for any confusion that occurred during the delivery process. However, we are pleased to hear that our team resolved the issue promptly, ensuring that you received your order shortly after. Your satisfaction is our top priority, and we are grateful for your understanding.
Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future!
Thank you so much for taking the time to rate Smart Cellular with five stars! We sincerely appreciate your kind words and positive feedback.
We are delighted to hear that you had a seamless experience with us. Our team works tirelessly to ensure fast delivery, and we're thrilled to know that you received your phone promptly. It's also wonderful to hear that the phone is in excellent condition, meeting your expectations.
Your satisfaction is our utmost priority, and we're glad to learn that you are completely satisfied with our service. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us.
Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future!
Dear Simbarashe,Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your support and feedback. It means a lot to us.
We're thrilled to hear that we were able to meet your expectations and deliver a great experience. Our team works hard to ensure that all our customers receive their orders on time and with utmost care.
Thank you once again for choosing Smart Cellular. We look forward to serving you again in the future.
Thank you so much for your delightful 5-star rating! We are thrilled to hear that you had a fantastic experience with Smart Cellular. We truly appreciate your support and trust in our services.
We take pride in providing great service and fostering a friendly environment for all our customers. Your kind words, "Great service and friendly A+," are incredibly uplifting and reflect our ongoing commitment to excellence.
Once again, thank you for choosing Smart Cellular. We value your feedback and look forward to serving you again in the future!
Thank you so much for your wonderful 5-star rating of our Smart Cellular services! We truly appreciate your kind words and recommendation.
We are thrilled to hear that you are happy with your purchase and that our product met your expectations. Our team works diligently to provide accurate descriptions and ensure prompt shipment, so it's great to know we succeeded in providing you a satisfactory experience.
Your positive feedback encourages us to continue delivering excellent service and communication. If you ever have any questions or need further assistance, please don't hesitate to reach out.
Thank you again for choosing Smart Cellular, and we look forward to serving you in the future.
Thank you so much, Alli, for your amazing 5-star rating of Smart Cellular! We really appreciate your feedback and are thrilled to hear that the iPhone 13 you purchased for your daughter is perfect and in excellent condition. We're delighted that she loves it just as described. It's wonderful to know that our products bring joy to our customers. We'll be more than happy to assist you in getting an iPhone 13 for your son as well. Just let us know and we'll make it happen! Thank you again for your kind words and for choosing Smart Cellular. Have a fantastic day!
Thank you so much for your fantastic 5-star rating and kind words about Smart Cellular! We greatly appreciate your support and are thrilled to hear that you found your purchase in great condition, just as you expected. We take pride in keeping our valued customers informed every step of the way, and we're glad to know that our shipping updates were helpful to you. It was a pleasure serving you, and we hope you continue to enjoy your experience with Smart Cellular.
Dear Bobliboba,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.
We apologize for any inconvenience caused by the delayed delivery. We always strive to ensure that our customers receive their orders on time, and we regret that we fell short of meeting your expectations on this occasion. Nevertheless, we are thrilled to know that the phone arrived in great condition and that you are satisfied with its overall quality.
We value your support and hope to have the opportunity to serve you even better in the future. If there's anything else we can assist you with, please don't hesitate to let us know.
Thank you again for your kind review!
Best regards,
Smart Cellular Team
Dear,Thank you for taking the time to rate Smart Cellular with 4 stars! We appreciate your feedback and are glad to hear that you had a positive experience with us.
We constantly strive to offer the best products and services at competitive prices, and we're thrilled to know that you found our prices to be good. Your satisfaction is our top priority, and we're committed to meeting your expectations.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We value your patronage and look forward to serving you again in the future.
Thank you once again for choosing Smart Cellular!
“Very easy to choose your new mobile on the website very easy to use it give all the details of what your getting secure posting
Arrived in perfect condition very secure it's all very easy to do ,arrived exactly when they emailed me when it was on its way can't recommend them enough”
Thank you so much, Ivana, for your amazing 5-star rating of Smart Cellular! We truly appreciate your positive feedback. We're thrilled to hear that you found our website very easy to navigate and that it provided all the necessary details for choosing your new mobile. Our top priority is making the entire process secure and seamless for our valued customers like you.We are delighted that your order arrived in perfect condition and that you were pleased with the secure packaging. It's great to know that our email notifications kept you informed about the delivery status, ensuring a hassle-free experience for you. We're truly grateful for your recommendation and would be more than happy to assist you with anything else in the future. Thank you again for choosing Smart Cellular!
Thank you so much for giving Smart Cellular a perfect 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our company. We're glad to know that you found our device to be very affordable and in top condition. Our team places great importance on clear and effective communication, so it's wonderful to hear that our efforts were appreciated. We look forward to serving you again in the future. Thank you for choosing Smart Cellular!
Thank you so much, Glenn, for giving Smart Cellular a stellar 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you received your order on time. We take pride in delivering our products exactly as advertised, in mint condition, and without any issues. Your recommendation means the world to us! Please don't hesitate to reach out if you need any further assistance.
“Very happy with the service. No complaints about the price of my daughter's refurbished iPhone 12. Condition described accurately. Very prompt dispatch. All good.”
Dear Trevor,
Thank you so much for taking the time to give Smart Cellular a glowing 5-star rating! We truly appreciate your feedback and are delighted to hear that you are very happy with our service.
It's great to know that you had no complaints about the price of your daughter's refurbished iPhone 12 and that the condition was accurately described. We strive to provide the best quality products at competitive prices.
We're also thrilled to hear that our dispatch was very prompt and that everything has been smooth sailing for you. Rest assured, we will continue to work hard to maintain this level of excellence in our services.
Once again, thank you for choosing Smart Cellular. We greatly value your support and trust.
“Fantastic service, very competitive pricing and fast delivery. Phone is faultless and 100% battery. Would definitely recommend and use again myself. 100% satisfaction”
Dear Danny,Thank you so much for your glowing review and five-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear about your fantastic experience with our service.
It's wonderful to know that you found our service to be exceptional and our pricing to be competitive. We also take pride in our fast delivery, ensuring a seamless experience for our valued customers like yourself. We're delighted that your new phone is faultless and with a 100% battery - that's exactly the kind of satisfaction we aim for!
Your recommendation means the world to us, and we're grateful for your trust in us. We're committed to maintaining a high level of service and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you once again, and have a fantastic day!
Sincerely,
Smart Cellular Team
Thank you so much for your outstanding 5-star rating of Smart Cellular! We truly appreciate your feedback and support. It's wonderful to hear that your phone arrived promptly and is exactly as described, in good condition and working order. We are glad that you had a positive experience with us, and we would be thrilled to serve you again in the future. Thank you for choosing Smart Cellular!
Thank you so much for taking the time to leave us a 5-star rating, N! We greatly appreciate it. We're thrilled to hear that you've had a positive experience with Smart Cellular and that both iPhones you purchased were in great condition, working perfectly, and arrived on time. We're thrilled to have gained your trust as your go-to company. Should you need any assistance in the future, feel free to reach out. Thank you once again for your support!
Dear Mandy,Thank you so much for your fantastic 5-star rating of Smart Cellular! We are thrilled to hear that you found our website easy to use and that the phone you ordered was in immaculate condition. Your satisfaction is our top priority, and we are delighted that you are well pleased with your purchase.
We truly appreciate your kind words and recommendation. It means a lot to us, and we are grateful for your support. Should you need any assistance in the future or have any further questions, please do not hesitate to reach out.
Thank you once again for choosing Smart Cellular. We look forward to serving you again soon!
