“Easy process to order and arrived when promised, slight confusion with colour delivered, but resolved with one email communication. Excellent condition iPhone 12. Will use again.”
Dear Julie,
Thank you for your wonderful 4-star review! We’re thrilled to hear that you found our ordering process easy and that your iPhone 12 arrived in excellent condition.
We apologize for the slight confusion regarding the color and are glad that it was resolved with just one email. Your feedback helps us enhance our service further.
We truly appreciate your willingness to use us again, and if you ever need assistance in the future, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“I bought an iPhone 13 in good condition and turned up one day early and not a mark on it I ordered box as a present and that was good condition as well came with new charger lead”
Dear Miss,
Thank you for your wonderful 4-star review! We’re thrilled to hear that your iPhone 13 arrived in great condition and that the box and new charger lead met your expectations.
Your feedback is invaluable to us, and we appreciate your support. If there's anything more we can do for you in the future, just let us know!
Best regards,
The Smart Cellular Team
“Phone is in really good condition as stated and communication was good. Site easy to use. Delivery took a little longer than initially anticipated. Packaging was great”
Dear Gemma,
Thank you for your thoughtful 4-star review! We’re pleased to hear that your phone arrived in great condition and that our communication met your expectations.
We apologize for the delay in delivery, and we appreciate your understanding. Your feedback regarding the packaging is also much appreciated! If you need any assistance or have further questions, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Ronald,
Thank you for your wonderful 4-star review! We're thrilled to hear that you had such a positive experience with our pricing and customer service. It's great to know that your second purchase was just as satisfying as the first!
We truly appreciate your continued support and look forward to serving you again in the future. If you ever need assistance, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear TA,
Thank you for your fantastic 4-star review! We’re glad to hear that you found our website easy to use and that your order arrived quickly. It’s wonderful that the phone is just what you wanted!
Your feedback means a lot to us, and we’re here to help if you need anything in the future.
Best regards,
The Smart Cellular Team
Posted 1 month ago
Dear TA,
Thank you for your fantastic 4-star review! We're so glad to hear that you found our website easy to use and that your phone arrived quickly just as you wanted.
Your satisfaction is important to us, and we appreciate your support. If you have any questions or need assistance in the future, we're here to help!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your excellent 4-star review! We’re thrilled to know you had a positive experience with us.
Your support means a lot, and we’re here to assist with any future needs you may have. If there’s anything specific you’d like to share or if you need further assistance, please don’t hesitate to contact us.
Best regards,
The Smart Cellular Team
“Am very happy with the iphone and the price seemed good. It also arrived when I was told to expect it — although ideally it could have been sooner as my old phone was caput.
Overall very pleased with the service.”
Dear Sammy,
Thank you for your thoughtful 4-star review! We’re glad to hear that your phone arrived quickly and in good condition.
We appreciate your feedback regarding the battery capacity. If you ever have any questions or need assistance, please don't hesitate to reach out. Your satisfaction is important to us, and we’re here to help!
Best regards,
The Smart Cellular Team
“Thank you the iPhone 14 Pro Max arrived on the date you stated. It’s as described not a mark on it and has 88% battery. The price was better than other sellers.
Other sites don’t post phone number, email address or even a business address, this to me inspires confidence that the service and products will be as described.
I will be happy to purchase again from you and happy to recommend you.
Thank you again”
Dear CW,
Thank you for your fantastic 4-star review! We’re thrilled to hear that your iPhone 14 Pro Max arrived on time and in excellent condition, and we’re glad you found our prices competitive.
Your trust in our transparent communication is greatly appreciated, and we're here to provide you with top-notch service every time. We look forward to your next purchase and appreciate your willingness to recommend us!
Best regards,
The Smart Cellular Team
“Excellent phone just as described,arrived a little later than i anticipated but more than made up for it by the condition of the item.Overall a pleasent experiance”
Dear Tony,
Thank you for your wonderful 4-star review! We're delighted to hear that the phone met your expectations and that you were pleased with its condition upon arrival.
We apologize for the delay and appreciate your understanding. Your satisfaction is important to us, and we’re glad to know your experience was ultimately a pleasant one. We look forward to helping you again in the future!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your great 4-star review! We're thrilled to hear that your phone arrived quickly and is working well for you.
Your feedback is appreciated, and we're here to ensure you have a positive experience with us. We look forward to assisting you again in the future!
Best regards,
The Smart Cellular Team
Dear Amy,
Thank you for your great 4-star review! We’re pleased to hear that you found our service satisfactory. Your feedback is valuable to us and encourages us to continuously improve.
If there's anything more we can do to enhance your experience, please let us know!
Best regards,
The Smart Cellular Team
“Excellent deal, quality product and great price. Everything was as advertised, if not better. There was a lack of communication initially on order and I did have difficulty contacting, but I did eventually receive an email and from then on everything progressed as described. Would definitely reuse.”
Dear Gary,
Thank you for your thoughtful 4-star review! We're thrilled to hear that you found our deal to be excellent and that the product exceeded your expectations.
We apologize for the initial communication hiccup and appreciate your patience during that time. We're glad everything progressed smoothly after our follow-up. Your satisfaction means a lot to us, and we're looking forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“I would recommend Smart Crllular, this is the second time I have used them. The product is as description. Only slight issue, no update of when despatched, so got a bit concerned, contacted them on delivery date and was issued same day, can only think post Christmas.”
Dear Suzy,
Thank you for your thoughtful 4-star review! We're thrilled to hear that this is your second experience with Smart Cellular and that the product met your expectations.
We sincerely apologize for the lack of shipping updates and any concern that may have caused. This time of year can indeed lead to delays in communication, but we're glad we were able to assist you on the delivery date. Your feedback is invaluable to us, and we appreciate your understanding. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“I ordered an refurb iPhone 16 pink on 31st Dec had issues getting one delivered as after I ordered was told they were having problems getting the pink iPhone 16’s I then cancelled the order after making a few calls on 10th Jan and then received an email to say that it had been despatched, arrived the following day but it was a blue iPhone 16 not a pink as ordered but we decided to keep the blue iPhone 16 as my husband was going to be ordering one soon, the service wasn’t great but to be honest the blue phone we received was in excellent condition, Smart Cellular do have good reviews as a company so mine was just bad luck but I would order again from them”
Dear Lisa,
Thank you for your thoughtful 4-star review! We're sorry to hear that there were challenges with your order, but we appreciate your understanding and patience throughout the process.
It's great to know that you found the blue iPhone 16 to be in excellent condition. Customer satisfaction is extremely important to us, and your feedback helps us improve our services. We’re grateful for your continued trust in us and look forward to serving you again in the future.
Best regards,
The Smart Cellular Team
“Excellent deal, quality product and great price. Everything was as advertised, if not better. There was a lack of communication initially on order and I did have difficulty contacting, but I did eventually receive an email and from then on everything progressed as described. Would definitely reuse.”
Dear Valued Customer,
Thank you for your excellent 4-star review! We're delighted to hear that you found the deal, product quality, and price to be better than expected.
We apologize for the initial communication hiccup, but we’re glad to know everything progressed smoothly afterward. Your feedback is invaluable and helps us enhance our service. We appreciate your willingness to shop with us again and look forward to serving you in the future!
Best regards,
The Smart Cellular Team
“The phone is as described ( excellent condition) and is working very well. I thought I was getting next day delivery ( advertised on the website?) but it took about a week. I had a question regarding the colour of the phone which customer services helped me with. Overall I am very satisfied with the phone .”
Dear Judith,
Thank you for your wonderful 4-star review! We're glad to hear that your phone is in excellent condition and is working well for you. We apologize for any confusion regarding the delivery time, as we strive for transparency in our communication.
We're also pleased that our customer service team could assist you with your inquiry about the phone's color. Your satisfaction is important to us, and we appreciate your feedback! We look forward to serving you again in the future.
Best regards,
The Smart Cellular Team
“Initially it was a bad experience because of late delivery for Christmas. As it happens delivery was Christmas eve, so as promised. But I already had to buy else where.
Return was straight forward. Refund a little slow but ok. Customer service communication was very good. Phone was very good condition”
Dear Valued Customer,
Thank you for your detailed 4-star review! We sincerely apologize for the initial delivery delays and truly appreciate your understanding. It’s great to hear that the return process was straightforward and that our customer service team was able to assist you effectively.
We’re glad to know that the phone was in good condition and hope it meets your expectations. Your feedback is invaluable to us as we strive to enhance our services. We look forward to the opportunity to serve you again in the future!
Best regards,
The Smart Cellular Team
“This is the second time I’ve used Smart Cellular, the product came swiftly and looks exactly how described. I haven’t set it up yet but I am happy with the service. It did come a day late but I think that’s more to do with after Christmas purchases as opposed to company. If everything is okay once set up, I will be very happy and for any further/future requirements, I will try Smart Cellular first 😃”
Dear Suzy,
Thank you for your lovely 4-star review! We're glad to hear that you had a positive experience with our service and that your product arrived swiftly and as described.
We appreciate your understanding regarding the slight delay after Christmas; many factors can influence delivery during that busy time. Once you set up your product, we hope it meets your expectations! Should you have any questions or need assistance in the future, we're here to help. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 4-star review! We're thrilled to hear that you received excellent service and are happy with your product.
It's great to know that the delivery met your expectations as well. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
