“Had 2 phones in the last 2 months from Smart Cellular, both arrived in good time, both described as good and both were easily good enough to give as presents. Will use Smart Cellular again”
Dear Phil,
Thank you for your wonderful 5-star review! We're thrilled to hear that both phones you ordered from Smart Cellular arrived promptly and met your expectations for quality. It's fantastic to know they made great presents!
We look forward to serving you again in the future. If you need any assistance or have questions, don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Charlotte,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your device arrived quickly and that you’re enjoying it. It's great to know that our customer service made a positive impression on you.
If you need any assistance in the future or have any questions, feel free to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
“Exactly what it says on the tin! Got a great deal on my new phone. Only a few wee marks on the screen but it otherwise perfect as described. Thanks you.”
Dear Lugs11,
Thank you for your wonderful 5-star review! We're delighted that you found a great deal on your new phone and that it matches the description perfectly. We appreciate your understanding regarding the minor marks on the screen.
If you have any questions or need assistance, please feel free to reach out. We're always here to help!
Best regards,
The Smart Cellular Team
“I was very surprised at the excellent service when I ordered the iPhone 13 126gb it came within 2 days and it matched the description which was on website, it was certainly pristine with no marks whatsoever, the battery showed 88%.
The price had 15% off and I am paying £100 for 3 months interest free courtesy of Paypal which made the price even better not forgetting the 18 month warranty.
I cannot talk about returns and refunds as I have not needed the chance to use these.
All in all I am one very happy customer and have told all my friends and workmates if you want a good refurbished phone at a great price, look no further than Smart Cellular”
“Hi I ordered on the 24th December as I read the company had next day delivery - I appreciate it was Xmas so didnt expect literally next day delivery but had allowed for the Xmas holidays and weekend. When my phone didn’t arrive in time (I was leaving for an extended trip) i the tried to cancel the phone order - I was told in an email that refund would be issued but if the phone had been sent I would have to return it. I then was told in a second email which was recieved after the refund email that the phone had been sent. Now I didn’t know if I was getting a phone or a refund? My phone arrived 16th January 23 days after I ordered. As I had left home I didn’t need the phone anymore but didn’t know if I the refund was still being processed. I was also promised ear pods as an apology (I had been in contact with various people who were no help and my emails mostly just generated automatic email replys. The ear pods I was promised weren’t in the package. I usually use ioutlet for my phones and iPads and only used this company because of the net day delivery. . I don’t know what the quality of the phone is like as I am still not home to check. (My parents opened the parcel to check if the ear pods were there or not) overall Iwas very disappointed with the service and the confusing communication system. And also th lack of the ear pods so that is why I am doing this review.”
Dear Nick,
Thank you for your wonderful 5-star review! We're thrilled to hear that everything was perfect with your order, from timely delivery to the quality of the product. Your feedback on our pricing is greatly appreciated!
Should you need any assistance or have any questions in the future, please feel free to reach out. We're always here to support you!
Best regards,
The Smart Cellular Team
Dear Rachelle,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you're enjoying your new iPhone 15 Plus and found our pricing and service to be great. Your satisfaction means the world to us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
Dear Christopher,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found your experience with us to be quick and easy, and that the phone met your expectations. Your satisfaction is our top priority, and it’s wonderful to know we delivered just what you were looking for.
If you have any questions or need assistance in the future, feel free to reach out. We're always here to help!
Best regards,
The Smart Cellular Team
“Phone arrived in stated time and was a very good price but there were a few more visible scratches and marks on screen than I would have expected for a "Pristine" phone. In my opinion, although the rest of the phone was pristine, it should have been labelled very good or excellent because of the light screen damage. On balance kept the phone as it was a good price and with screen protector on all was good.”
“When you opt for the cheapest on the market, you do worry if you've done the right thing. I'd have no problem ordering again from them. Good communication. The phone came well packaged and the is in excellent condition.”
Dear Scott,
Thank you for your wonderful 5-star review! We're thrilled to hear that your iPhone 13 arrived on time and is working perfectly. It's great to know that our email updates kept you informed throughout the delivery process.
We appreciate your trust in us and look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Well laid out website made it easy to choose the model I wanted. Ordering was simple and I received a conformation straight away. The colour I wanted was out of stock but I received a phone call to offer me an alternative or to wait two more days for the original. Delivery came swiftly once in stock. Item was packed in a tight fitting cardboard sleeve with the SIM tool and lead. I was recommended Smart Cellular from a friend who had used them twice before and I would recommend them”
Dear Paul,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our website easy to navigate and that the ordering process was straightforward. We apologize for the inconvenience regarding the color being out of stock, but we’re glad our team could offer you an alternative. It's great to know the delivery was swift once your item was available!
We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Glenda,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that you were pleased with our speedy service and that your item was exactly as described. It’s great to know that our communication and packaging met your expectations.
If you ever need assistance or have any questions in the future, please feel free to reach out. We're always here to help!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed our efficient and speedy service. It’s great to know that the item matched your expectations and that you appreciated our communication throughout the process.
If you have any questions or need assistance in the future, please feel free to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
Dear Miles,
Thank you for your wonderful 4-star review! We're thrilled to hear that you've had a great experience with your purchases and appreciate your loyalty as a returning customer. It's fantastic to know that the phones arrived in perfect condition and promptly.
If you have any questions or need assistance with your future orders, please don't hesitate to reach out. We're always here to help!
Best regards,
The Smart Cellular Team
Dear M,
Thank you for your stellar 5-star review! We’re so glad to hear that you had a great experience with our customer service and that your phone looks like new. Your recommendation means a lot to us!
If you have any questions or need assistance in the future, please feel free to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
