“BEWARE!!!
I would say it’s a scam - price given and phone (stupidly) sent in by me. Tracked and it’s been delivered but heard nothing from them. No response to email, phone put down on me.
Checked online account and price quoted there is nearly £200 less than offered but still can’t do anything as no contact.
BEWARE - SCAM COMPANY”
“Only got 1 star as product good BUT everything else shockingly bad, let us down on delivery time after time, told lies that it had been posted when it hadn't, offered free gift which never came, now no long reply to emails awful experience, wont recommend to anyone or use again.”
“I recently bought a refurbished IPhone 15 Pro. The service and price paid were excellent, delivery was within 2-3 days and the phone overall condition was first class.
Very happy to recommend.”
Dear David,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you’re happy with your refurbished iPhone 15 Pro and that our service and pricing met your expectations.
Your recommendation means a lot to us, and we look forward to serving you again in the future. If you have any questions or need assistance, just let us know!
Best regards,
The Smart Cellular Team
“Ordered on the 29th November still haven't recieved my iPhone 16 they do not respond to emails. Can't get through on the phone. Do not recommend this company to anyone would give 0 stars if it was an option”
Dear Sarah,
Thank you for your wonderful 5-star review! We're delighted to hear that you found the process simple and quick, and that Tony was able to assist you with a friendly attitude.
We truly appreciate your feedback, and we look forward to serving you again. If you ever need anything else or have any questions, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“I ordered a Google pixel 8 pro and had great customer service from smart cellular. My item came quickly and works great it was in great condition. I would definitely order again”
Dear Andrew,
Thank you for your amazing 5-star review! We're delighted to hear that you had a great experience with our customer service and that your Google Pixel 8 Pro arrived quickly and in excellent condition.
Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again in the future. If you ever have any questions or need assistance, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Posted 2 months ago
Dear Andrew,
Thank you for your outstanding 5-star review! We’re thrilled to hear that you had a great experience with our customer service and that your Google Pixel 8 Pro arrived quickly and in excellent condition.
Your satisfaction is our top priority, and we can’t wait to assist you with your future orders. If you have any questions or need any help, just let us know!
Best regards,
The Smart Cellular Team
Dear Eric,
Thank you for your wonderful 5-star review! We’re delighted to hear that you had an excellent experience with our customer service.
Your feedback is incredibly important to us, and we’re always here to help. If you have any questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We're thrilled to hear that you are very happy with your phone and that it arrived quickly.
Your satisfaction is our top priority, and it’s wonderful to know we could meet your expectations. If you need any assistance in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“The phone took a while to arrive, so don't expect a next day delivery. Order early and you won't be disappointed. However I still haven't received the original box that I ordered with the phone. I ordered on the 3rd of December for a Christmas present. Not a massive issue as I just purchased another box from a different seller, in time for Christmas. But I'm having issues getting a refund for the box I ordered with the phone. May be worth considering getting a box from another seller if you want it quickly.”
Dear Andy,
Thank you for your thoughtful 4-star review! We appreciate your feedback regarding the delivery time and understand that timely arrivals are important, especially during the holiday season. We're glad to hear that you found a solution for the box.
Regarding your refund issue, we certainly want to assist you in resolving that as quickly as possible. Don’t hesitate to reach out to our customer service team for any further support.
Your insights are invaluable, and we’re here to help if you have any more questions!
Best regards,
The Smart Cellular Team
Dear Steve,
Thank you for your fantastic 5-star review! We're delighted to hear that you're pleased with the condition of your refurbished iPhone and that it feels like new. It’s also great to know you were happy with the price and our prompt delivery.
Your satisfaction is our goal, and we truly appreciate your feedback. If you need any assistance in the future, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your 4-star review! We're glad to hear that one of your iPhone 13s arrived on time and in good condition.
We understand that waiting for the second one can be a bit frustrating, and we appreciate your patience during this time. If you have any questions or need assistance regarding your order, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your kind 4-star review! We’re thrilled to hear that you had a great experience with our customer service and that your phone arrived quickly. It’s wonderful to know that you found the best price and that the phone is in pristine condition!
Your recommendation means a lot to us. Should you need any assistance or have questions in the future, please don’t hesitate to get in touch.
Best regards,
The Smart Cellular Team
Dear Robbie,
Thank you for your great 4-star review! We're thrilled to hear that your phone is working perfectly and looks almost new. It's always wonderful to make someone's special occasion a bit brighter, even if it's a belated gift!
Your happiness is important to us, and we truly appreciate your feedback. If you ever have questions or need support in the future, just let us know!
Best regards,
The Smart Cellular Team
“I found the information on each phone very detailed. The price for the phone i was looking for was very good. It was described as excellent condition and this is what I recieved only down was a scratch on the screen. But saying that it's an excellent phone with everything else as described. I would recommend this company. Also very quick delivery.”
Dear Valued Customer,
Thank you for your outstanding 5-star review! We're thrilled to hear that you found the information on our phones to be detailed and that the price was to your liking.
We appreciate your feedback regarding the scratch on the screen, and while we're glad you still consider it an excellent phone, we always strive for perfection. Your recommendation means a lot to us, and we’re delighted that you also enjoyed our quick delivery!
If you ever need assistance or have questions in the future, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“S23 FE - Ekstra telefon od ekstra sprzedawcy! ⭐⭐⭐⭐⭐
Telefon śmiga aż miło - szybki, robi super zdjęcia i bateria trzyma cały dzień. No i ta dostawa - błyskawica! W razie pytań, obsługa klienta super pomocna i te promocje... sztos!”
Drogi Piotrze,
Dziękujemy za wspaniałą recenzję 5/5! Cieszymy się, że jesteś zadowolony z telefonu S23 FE i że spełnia Twoje oczekiwania. Fajnie słyszeć, że działa błyskawicznie, robi świetne zdjęcia, a bateria trzyma cały dzień!
Nasza szybka dostawa i pomocna obsługa klienta to dokładnie to, czego pragniemy dla naszych klientów. Cieszymy się też, że skorzystałeś z naszych promocji!
Jeśli będziesz miał jakiekolwiek pytania lub potrzebował wsparcia, pamiętaj, że jesteśmy tu dla Ciebie!
Pozdrawiamy,
Zespół Smart Cellular
Dear Chris,
Thank you so much for your outstanding 5-star review! We're thrilled to hear that you were impressed with the delivery speed and the quality of your item, especially that it exceeded your expectations.
Your satisfaction is incredibly important to us, and we're here to ensure you have a great experience every time. If you have any questions or need assistance in the future, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Ordered phone in unlocked pristine condition. Unfortunately, when the phone arrived it was locked but pristine. Emailed the company and received a prompt response. Ordered a second identical phone, which again arrived promptly, in pristine condition and works beautifully.”
Dear Customer,
Thank you for your thoughtful 4-star review! We're happy to hear that the second phone arrived promptly and in pristine condition, and that it's working beautifully for you.
We sincerely apologize for the initial issue with the first phone being locked, but we’re glad our customer service team was able to respond promptly. Your feedback helps us improve, and we appreciate your understanding.
If you need any further assistance, please feel free to reach out. We're here to help!
Best regards,
The Smart Cellular Team
Dear Paul,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found a good price and that the delivery was prompt. It’s great to know you’re happy with the quality of your iPhone.
Your trust in us means a lot, and we can’t wait to welcome you back for your next purchase. If you need any assistance, just let us know!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for your 5-star review! We're delighted to hear that your phone arrived quickly and met your expectations, even with lower specifications.
Your positive experience is what drives us, and we look forward to assisting you with your future purchases. If you have any questions or need support, don't hesitate to reach out!
Best regards,
The Smart Cellular Team
