“This is the second time I’ve used Smart Cellular, the product came swiftly and looks exactly how described. I haven’t set it up yet but I am happy with the service. It did come a day late but I think that’s more to do with after Christmas purchases as opposed to company. If everything is okay once set up, I will be very happy and for any further/future requirements, I will try Smart Cellular first 😃”
Dear Suzy,
Thank you for your lovely 4-star review! We're glad to hear that you had a positive experience with our service and that your product arrived swiftly and as described.
We appreciate your understanding regarding the slight delay after Christmas; many factors can influence delivery during that busy time. Once you set up your product, we hope it meets your expectations! Should you have any questions or need assistance in the future, we're here to help. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We're delighted to hear that your order process was easy and that your iPhone 12 arrived the next day in great condition.
It's fantastic to know you're pleased with the battery life too! If you need any assistance or have questions in the future, feel free to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Andrew,
Thank you for your incredible 5-star review! We're so pleased to hear that your iPhone 12 Pro Max looks brand new and that you're happy with your purchase.
Our goal is to provide high-quality products at excellent prices, and it's wonderful to know we hit the mark for you! If you need any assistance or have questions in the future, just let us know. We’re here to help!
Best regards,
The Smart Cellular Team
“I thought I was getting next day delivery but actually it was about one week.The phone was received in excellent condition( what was ordered).Imhad a question about the colour of the phone and the customer sales man I spoke to was very helpful.So far so good !”
Dear Judith,
Thank you for your review! We appreciate your feedback about the delivery timeframe. We strive to provide accurate estimates, and it's great to hear that you received your phone in excellent condition.
We're also pleased that our customer service team was able to assist you with your inquiry about the color. If you have any more questions or need assistance in the future, please feel free to reach out. We’re here to help!
Warm regards,
The Smart Cellular Team
“AVOID, AVOID, AVOID
They have been lying, took my phone and are offering 75% less than what they quoted albeit a brand new phone even though I submitted all the required documents.
I HAVE ALL COMMUNICATION AND EVIDENCE RECORDED
Now they are not answering emails and refusing to send back my phone.
I have opened a small case claim, no other option left
please, people, please people avoid like the plague these people are daylight scammers, they steal your money and time”
Dear Reviewer,
Thank you for your feedback regarding your experience with Smart Cellular. We apologize for the slow delivery time and any delays in our replies. We understand how important timely communication is, and we’re working to improve in this area.
We appreciate your patience and are glad you received the product as described. If you have further questions or concerns, please feel free to reach out. We’re here to help and hope to serve you better in the future.
Best regards,
The Smart Cellular Team
Posted 2 months ago
Dear Reviewer,
Thank you for sharing your thoughts in your 3-star review. We apologize for the slow delivery and the delay in our response times. We understand how important prompt communication and efficient service are to our customers.
Your feedback is invaluable and will help us improve our processes moving forward. We appreciate your patience and hope you'll consider giving us another chance to serve you better in the future.
Best regards,
The Smart Cellular Team
Dear DP,
Thank you for your fantastic 5-star review! We're thrilled to hear that you're happy with the quality of your phone and the price you paid.
We appreciate your patience regarding the delivery time; sometimes, external factors can cause slight delays. If you have any further questions or need assistance, we're always here to help. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“I am deeply disappointed with awful customer service - I have been waiting for a delivery which was promised to be ‘end of the week’ numerous times I then tried cancelling the order 3 times and was promised a refund and then you had the cheek to send me the phone ! I had already bought one from another supplier!”
Dear Rose,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our prices competitive and appreciated the communication with our customer service team.
It’s great to know that your phone is in excellent condition and the battery is doing well too! If you ever need assistance or have any questions in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled to hear that the delivery was speedy and that your phone arrived in immaculate condition.
Your satisfaction means a lot to us, and we can’t wait to assist you with your future orders. If you have any questions or need support down the line, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“My phone arrived on the date promised, the phone itself is unblemished and for a price that I could not believe. Now I'm out of a contract and saving pounds. Thank you”
Dear RAB,
Thank you for your fantastic 5-star review! We're thrilled to hear that your phone arrived on time and in perfect condition. It’s great to know you found such an unbeatable price and are now enjoying the benefits of being out of a contract!
If you ever need assistance or have questions in the future, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 4-star review! We're thrilled to hear that you received excellent service and are happy with your product.
It's great to know that the delivery met your expectations as well. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Marco,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your Galaxy S23 arrived quickly and in great condition, especially at such a competitive price.
Your recommendation means the world to us! If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
Dear Darren,
Thank you for your fantastic 5-star review! We're thrilled to hear that your experience with us was quick and easy, and that your phone arrived promptly and well-packaged.
Your support means a lot to us, and we can’t wait to assist you again in the future! If you ever have any questions or need help, don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
“The phone came quite quickly and the service was perfect because the phone itself is immaculate and for the price I can’t really complain. I’m just glad to be out of a contract. Thank you”
Dear Valued Customer,
Thank you for your fantastic 5-star review! We’re thrilled to hear that your phone arrived quickly and that you’re pleased with both the service and the immaculate condition of your device.
We understand the relief of being out of a contract, and we're glad we could help with that. Should you have any questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
Dear Antony,
Thank you for your wonderful 5-star review! We're thrilled to hear that you found our product great and our service excellent.
Maintaining clear communication is a priority for us, and it’s fantastic to know you felt well-informed throughout the process. If you ever need anything else, please don’t hesitate to reach out. We're always here to help!
Best regards,
The Smart Cellular Team
Dear Richard,
Thank you for your fantastic 5-star review! We're thrilled to hear that your delivery was prompt and that your phone arrived in great condition.
Your satisfaction means the world to us! If you need any assistance or have questions in the future, don't hesitate to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
“Ordered a Samsung galaxy S22 Ultra, in turned up in the expected condition with no other issues and works fine. Very happy especially after ordering with another company to get a faulty product”
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled to hear that your Samsung Galaxy S22 Ultra arrived in perfect condition and is working well for you.
It's great to know that you had a positive experience with us, especially after a previous issue with another company. If you have any questions or need assistance in the future, we're always here to help. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“I ordered an iPhone 12 pro last week and I have got it delivered in 4 days. Excellent service and quality. You get what you pay for. Highly recommended these guys.”
Dear Levente,
Thank you for your fantastic 5-star review! We're thrilled to hear that you received your iPhone 12 Pro so quickly and that you're happy with the service and quality.
We strive to deliver excellent products and service, and it's great to know that your experience reflects that. Should you need any assistance in the future or have questions, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're thrilled to hear that you love our product and that our customer service met your expectations.
Your recommendation means the world to us! If you ever need assistance or have any questions, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
