“Phone arrived on time and was more than over joyed with the quality. First time I have bought a reconditioned phone so was worried about how good it would be. No need to have been.
Would buy again from Smart Cellular”
Dear reviewer,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
We're delighted to hear that your phone arrived on time and exceeded your expectations in terms of quality. We understand that purchasing a reconditioned phone can be worrisome, but we always strive to deliver the best possible products to our valued customers. We're glad that we were able to meet your expectations and alleviate any concerns you may have had.
Your kind words and satisfaction mean a lot to us, and we are grateful to have earned your trust. We would be honored to serve you again in the future, should you ever need to make another purchase.
Thank you once again for choosing Smart Cellular, and we look forward to continuing to provide you with exceptional products and service.
“WOW!, what a service smart cellular is, pick your phone then you get to haggle which I found amazing, next day delivery and the phone is immaculate , outstanding from start to finish, I will be recommending , thankyou 👍”
Dear Daz,Wow! Thank you so much for your amazing 5-star rating of Smart Cellular! We are thrilled to hear that you had a fantastic experience with us. Our team takes great pride in providing outstanding service from start to finish, and it's wonderful to know that we met your expectations.
We are delighted that you found our haggling feature amazing and that the next day delivery exceeded your expectations. We strive to ensure that our customers receive their phones promptly and in immaculate condition.
Thank you again for your recommendation and support! We truly appreciate it. If you have any further inquiries or need assistance in the future, don't hesitate to reach out to us. We're here to help!
Dear Joy,Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate your feedback and are delighted to hear that you found our services remarkable. Your satisfaction means the world to us.
We're thrilled that you found the price of our services reasonable and that the phone you purchased from us provided excellent value for your money. At Smart Cellular, we strive to offer top-notch products and ensure they are in pristine condition.
Thank you once again for choosing Smart Cellular, and we look forward to serving you again in the future.
“Didn't ship my iphone 12 for 16 days and didn't update me unless i emailed. Had to eventually opt for a refund that I haven't received as of yet. Will change the review to 5 stars or get rid of the 1 star once I get it.”
Dear,Thank you so much for taking the time to share your feedback about your experience with Smart Cellular. We truly appreciate your honesty and letting us know about the issues you faced.
We sincerely apologize for the inconvenience caused by the delay in shipping your iPhone 12 and the lack of communication. This is certainly not the standard of service we strive for, and we are deeply sorry for any frustration this may have caused.
Regarding your refund, we understand your concern and assure you that we are actively working on processing it as quickly as possible. We will make sure to keep you updated on the status of your refund, so you don't have to reach out to us for information.
We understand that actions speak louder than words, and we genuinely want to make things right for you. We kindly request your suggestions on how we can improve our processes and customer experience, so that incidents like these can be avoided in the future.
Thank you once again for bringing this to our attention, and we assure you that we are committed to resolving this matter promptly. We hope to regain your trust and have the opportunity to provide you with a 5-star experience in the future.
Best regards,
Smart Cellular Customer Support Team
“Good price on my new phone. The phone arrived very quickly even with free delivery and phone in a really great condition. No issues so far, so I am happy!”
Dear Mel,Thank you so much for your kind 5-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us.
We're thrilled that you found a good price on your new phone and that it arrived swiftly, even with our free delivery option. Our team takes great care in ensuring your device arrives in the best condition possible, so we're glad to hear that it was in excellent shape. It's fantastic to know that you haven't encountered any issues with your phone so far, as your satisfaction is our top priority.
Once again, thank you for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
“I have purchased 2 iPhone 13 handsets recently and I’m very impressed with the value and delivery. Both phones were described as excellent on he website and i can confirm the descriptions are very accurate as I struggled to find even the smallest blemish. Delivery was quick with both arriving within 7 days. I used other firms in the past and had issues. No problems this time so I would definitely recommend Smart Cellular to anyone in the market for a quality used handset .”
Thank you so much Aussie70 for your amazing 5-star rating! We are thrilled to hear that you had a fantastic experience with Smart Cellular. Your review and positive feedback mean the world to us.We're glad to know that you are impressed with the value and delivery of your recent purchase of 2 iPhone 13 handsets. Our team takes great care in ensuring that our descriptions are accurate and it's wonderful to hear that you couldn't find even the smallest blemish.
We also appreciate your compliments on our quick delivery time. We understand how important it is to receive your products promptly, and we're thrilled that we were able to meet your expectations.
Thank you for recommending Smart Cellular to others in the market for a quality used handset. We value your trust and support and look forward to serving you again in the future.
Once again, thank you for choosing Smart Cellular and for your excellent review.
Dear RICHARD,Thank you for your outstanding 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your feedback on our excellent service, along with the phone being exactly as described, and the speedy delivery, means the world to us. We are committed to providing you with the best products and services.
Thank you again for choosing Smart Cellular, and we look forward to serving you again in the future!
“The ordering process was fine and I’m pleased with the final product, iPhone 12 which is in good condition as described, however, it took weeks for the phone to arrive and I received 2 emails in the interim advising me of dispatch dates which never materialised. After the 3rd email advising me that the phone was being dispatched I was surprised that it actually materialised (3 and a half weeks after ordering) as I had completely lost faith. The headphones I had paid for were sadly not included and I have requested a a refund. I’ll wait to see whether it materialises. I have had email responses whenever I’ve made contact, but was not convinced by the validity of the company owing to the overall experience”
Dear Eleanor,Thank you so much for taking the time to provide us with your valuable feedback about your experience with Smart Cellular. We truly appreciate your effort in letting us know about the ordering process and your satisfaction with the final product, the iPhone 12, which met your expectations.
We sincerely apologize for the inconvenience caused by the delay in receiving your phone. We understand how frustrating it must have been to receive multiple dispatch emails that didn't materialize. We apologize for the loss of faith this may have caused, and assure you that we are taking immediate steps to improve our order fulfillment process to ensure such delays do not occur in the future.
We are truly sorry for the oversight in not including the headphones you had paid for. We have taken note of your request for a refund and assure you that we are actively working on fulfilling it. Please allow us some time to process it, and we will make sure to provide you with updates regarding the refund.
We appreciate your understanding and patience throughout this experience. We want to assure you that your feedback is highly valuable to us, as it helps us identify areas for improvement. We would love to hear more about how we can make things better for you and ensure a smoother and more efficient customer experience.
Once again, thank you for bringing these issues to our attention. We are committed to addressing them promptly and ensuring that your future experiences with Smart Cellular are outstanding.
Kind regards,
Smart Cellular Customer Support
Thank you so much for awarding us with a wonderful 5-star rating for Smart Cellular! We are thrilled to hear that you are a satisfied customer. Pocket friendly, quick delivery, and quality products are attributes that we take great pride in providing to our valued customers like yourself. Your kind words are truly appreciated and we are glad to know that you are happy with your purchase.
We greatly appreciate your recommendation and we assure you that we will always strive to meet and exceed your expectations in the future as well. Thank you once again for your support and we look forward to serving you again soon.
Dear valued customer,Thank you for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your support and we're delighted to hear that you are satisfied with your purchase.
We are glad to know that your I Phone XS, sold in very good condition, met your expectations. It's fantastic that the front and back look like new, with only minor marks on the sides. We always strive to provide high-quality devices to our customers, and we're thrilled that you received your order promptly the next day.
Furthermore, we're pleased to know that the battery health of your device is at 94%. Ensuring that our customers are happy with their purchases is our top priority, and we're overjoyed that you are very pleased with your purchase.
Once again, thank you for your positive review. We value your trust and support, and we look forward to serving you in the future.
Best regards,
Smart Cellular Team
,Thank you so much for taking the time to rate Smart Cellular with 5 stars! We truly appreciate your support and feedback. It's wonderful to hear that you had a positive experience with us.
We're delighted to know that you found our prices to be good and that you received your order promptly without any issues. At Smart Cellular, we strive to offer competitive rates and efficient service to all our valued customers.
Once again, thank you for your kind words and high rating. We look forward to serving you again in the future!
Dear valued customer, Thank you so much for your outstanding 5-star rating for Smart Cellular! We truly appreciate your support and recommendation.
We are delighted to hear that you found our products to be of such good quality and that the shipping was fast. Our team strives to provide excellent service and top-notch products, so it's truly satisfying to know that we have succeeded in meeting your expectations.
Thank you once again for choosing Smart Cellular. We are simply in love with customers like you! If you have any further inquiries or need assistance in the future, please don't hesitate to reach out.
“Purchased a refurbished i-phone and was extremely please that the phone was as detailed, and the speed of delivery and customer service were excellent.”
Thank you so much for your wonderful 5-star rating of Smart Cellular! We're thrilled to hear that you had a great experience with us. We're glad to know that you are satisfied with your purchase of a refurbished i-phone and that it met your expectations in terms of the detailed condition. It's also fantastic to hear that our speed of delivery and customer service exceeded your expectations. We truly appreciate your kind words and recommendation. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Smart Cellular!
Dear Sahar, Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It's great to know that the phone was in fully good condition, ensuring your satisfaction.
Thank you so much for your glowing 5-star rating of Smart Cellular! We really appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We pride ourselves on offering affordable prices, and we're glad that you found our products cheaper than elsewhere. It's great to know that your order arrived on time and in the condition as advertised. We aim to provide top-notch service to our valued customers like yourself. Thank you once again, and we hope to serve you again in the future!
Thank you so much for taking the time to give Smart Cellular a 5-star rating, Michael! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service. We're glad to know that you received your order promptly with our 24-hour delivery option. Rest assured, we take utmost care in ensuring that our products reach our customers in excellent condition. It's fantastic to hear that your iPhone 13 Pro 128GB arrived in perfect working order despite being well-battered in transit.
Once again, thank you for choosing Smart Cellular. We hope you enjoy your new iPhone and if you have any further questions or need assistance in the future, feel free to reach out to us.
“So pleased with the two IPhone XR we purchased from you.just what we both wanted and were surprised of the new condition they were in. We both can recommend Smart for your next phone purchase”
Dear Jeff,Thank you so much for taking the time to leave us a 5-star review of Smart Cellular! We greatly appreciate your feedback and are overjoyed to hear that you are pleased with the two iPhone XR you purchased from us. It warms our hearts to know that they were exactly what you both wanted and that you were pleasantly surprised by their pristine condition.
Your recommendation means the world to us, and we are thrilled to have provided you with a positive experience. If you or your loved ones ever need assistance or have any questions regarding future phone purchases, please don't hesitate to reach out. We are here to help!
Once again, thank you for choosing Smart Cellular, and we hope to serve you again in the future.
Dear A,Thank you so much for taking the time to leave us a wonderful 5-star rating! We truly appreciate your kind words and are thrilled to hear that your item arrived on time and in great condition. We are delighted to know that the process was smooth and that our communication met your expectations. Your satisfaction means the world to us!
We want to express our gratitude to you for choosing Smart Cellular, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.
Thank you once again for your amazing review!
Warm regards,
Everyone at Smart Cellular
Dear M,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your support and are delighted to hear that you had a seamless experience with us.
We are thrilled to learn that your reconditioned iPhone 13, which you ordered as a replacement, arrived promptly and in good condition, just as described. Your satisfaction is of utmost importance to us, and we're pleased to know that we met your expectations.
At Smart Cellular, we continuously strive to provide a straightforward and hassle-free purchasing process. Your feedback is truly invaluable to us, and it motivates us to keep offering top-notch service to our valued customers like yourself.
Once again, thank you for choosing Smart Cellular, and we look forward to serving you again in the future.
“Phone works perfectly, but I had a slight issue with some cosmetic damage.
I sent an email regarding this but never got a response. It not a big issue with this phone but I would not trust this company to rectify any issues if my problems were more serious.
Overall I'm fairly happy with the phone but would not order from this company again, just incase.”
Dear J,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate it!
We are thrilled to hear that our customer service truly impressed you. At Smart Cellular, we believe in providing outstanding service and making sure that our customers are happy. It brings us joy knowing that we are meeting your expectations and making your experience with us a positive one.
If there is anything more we can do to assist you or if you have any further questions, please feel free to reach out. Our team is always here to help make your journey with Smart Cellular as smooth as possible.
Thank you once again for choosing Smart Cellular, and we look forward to serving you in the future.
