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Smart Cellular Reviews

4.2 Rating 4,475 Reviews
80 %
of reviewers recommend Smart Cellular

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Smart Cellular 5 star review on 3rd January 2025
Anony****
Smart Cellular 5 star review on 3rd January 2025
Jane Oxbor****
Smart Cellular 5 star review on 3rd January 2025
Junior Dou****
Smart Cellular 5 star review on 3rd January 2025
Gavin B****
Smart Cellular 4 star review on 3rd January 2025
Helen McKe****
Smart Cellular 4 star review on 3rd January 2025
M***
Smart Cellular 5 star review on 3rd January 2025
Denis Bar****
1816
Anonymous
Anonymous  // 01/01/2019
Good and reliable service
Helpful Report
Posted 1 month ago
Dear Valued Customer, Thank you for your wonderful 5-star review! We're delighted to hear that you found our service to be good and reliable. Your satisfaction is our top priority, and it's great to know that we met your expectations! If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
I ordered an Iphone 14 Pro Max on Wednesday and it arrived today (Friday) as stated. I ordered a 'fair' condition phone and it was pretty much perfect. Thank you very much.
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Posted 1 month ago
Dear Valued Customer, Thank you for your amazing 5-star review! We’re thrilled to hear that your iPhone 14 Pro Max arrived as promised and that it met your expectations of a 'fair' condition phone. Your satisfaction is our top priority! If you have any questions or need assistance in the future, please feel free to reach out. We’re always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
Received an iphone in pretty bad conditions despite buying an "excellent condition" phone, plenty of visible dents on the phone. Very disappointing.
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Posted 1 month ago
Numerous purchases from smart cellular I would recommend to a friend
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Posted 1 month ago
Dear Lorraine, Thank you for your 4-star review and for being a loyal customer! We truly appreciate your support and are delighted to hear that you've made numerous purchases with us. Your recommendation to a friend means so much! If there's anything we can do to enhance your experience or if you have any feedback, please feel free to share. We’re always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
Dealing with Smart Cellular has been a joy, from the very competitive price I paid, along with the professional communications, super speedy delivery and condition of my iPhone. Highly recommended.
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Posted 1 month ago
Dear Valued Customer, Thank you for your wonderful 5-star review! We’re so pleased to hear that your experience with Smart Cellular was a joy. It’s great to know that our pricing, professional communication, and speedy delivery met your expectations, along with the condition of your iPhone. Your high recommendation means the world to us! Should you need any assistance in the future, please don’t hesitate to get in touch. We’re always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
Great item as described, quick service and good communication. Item arrived early so even happier!
Helpful Report
Posted 1 month ago
Dear Glenda***, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the item as described, and that our service and communication met your expectations. It’s always a bonus when items arrive early! If you need any assistance in the future, please feel free to reach out. We're always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
Price was fine Delivery was nearly two weeks Sent wrong colour iPhone Web help doesn’t work Never replied to emails Wrong phone number on socials
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Posted 1 month ago
Item in good condition like new thanks
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Posted 1 month ago
Superb service, provided replacement TV remote in super quick time. Best price available and solid kit works brilliantly on my Smart TV .
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Posted 1 month ago
Had 2 phones in the last 2 months from Smart Cellular, both arrived in good time, both described as good and both were easily good enough to give as presents. Will use Smart Cellular again
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Posted 1 month ago
Dear Phil, Thank you for your wonderful 5-star review! We're thrilled to hear that both phones you ordered from Smart Cellular arrived promptly and met your expectations for quality. It's fantastic to know they made great presents! We look forward to serving you again in the future. If you need any assistance or have questions, don't hesitate to reach out. Best regards, The Smart Cellular Team
Posted 1 month ago
Came quickly! Fab device - thanks for the great customer service.
Helpful Report
Posted 1 month ago
Dear Charlotte, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that your device arrived quickly and that you’re enjoying it. It's great to know that our customer service made a positive impression on you. If you need any assistance in the future or have any questions, feel free to reach out. We’re always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
Exactly what it says on the tin! Got a great deal on my new phone. Only a few wee marks on the screen but it otherwise perfect as described. Thanks you.
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Posted 1 month ago
Dear Lugs11, Thank you for your wonderful 5-star review! We're delighted that you found a great deal on your new phone and that it matches the description perfectly. We appreciate your understanding regarding the minor marks on the screen. If you have any questions or need assistance, please feel free to reach out. We're always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
I was very surprised at the excellent service when I ordered the iPhone 13 126gb it came within 2 days and it matched the description which was on website, it was certainly pristine with no marks whatsoever, the battery showed 88%. The price had 15% off and I am paying £100 for 3 months interest free courtesy of Paypal which made the price even better not forgetting the 18 month warranty. I cannot talk about returns and refunds as I have not needed the chance to use these. All in all I am one very happy customer and have told all my friends and workmates if you want a good refurbished phone at a great price, look no further than Smart Cellular
Helpful Report
Posted 1 month ago
Hi I ordered on the 24th December as I read the company had next day delivery - I appreciate it was Xmas so didnt expect literally next day delivery but had allowed for the Xmas holidays and weekend. When my phone didn’t arrive in time (I was leaving for an extended trip) i the tried to cancel the phone order - I was told in an email that refund would be issued but if the phone had been sent I would have to return it. I then was told in a second email which was recieved after the refund email that the phone had been sent. Now I didn’t know if I was getting a phone or a refund? My phone arrived 16th January 23 days after I ordered. As I had left home I didn’t need the phone anymore but didn’t know if I the refund was still being processed. I was also promised ear pods as an apology (I had been in contact with various people who were no help and my emails mostly just generated automatic email replys. The ear pods I was promised weren’t in the package. I usually use ioutlet for my phones and iPads and only used this company because of the net day delivery. . I don’t know what the quality of the phone is like as I am still not home to check. (My parents opened the parcel to check if the ear pods were there or not) overall Iwas very disappointed with the service and the confusing communication system. And also th lack of the ear pods so that is why I am doing this review.
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Posted 1 month ago
Everything was perfect. Delivery on time, product perfect (so far, after only a few weeks), price very good.
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Posted 1 month ago
Dear Nick, Thank you for your wonderful 5-star review! We're thrilled to hear that everything was perfect with your order, from timely delivery to the quality of the product. Your feedback on our pricing is greatly appreciated! Should you need any assistance or have any questions in the future, please feel free to reach out. We're always here to support you! Best regards, The Smart Cellular Team
Posted 1 month ago
I bought a new Iphone15 plus. Great price and service. Thanks
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Posted 1 month ago
Dear Rachelle, Thank you for your fantastic 5-star review! We’re thrilled to hear that you're enjoying your new iPhone 15 Plus and found our pricing and service to be great. Your satisfaction means the world to us! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
very good quick and easy to use good post phone as described
Helpful Report
Posted 1 month ago
Dear Christopher, Thank you for your fantastic 5-star review! We're thrilled to hear that you found your experience with us to be quick and easy, and that the phone met your expectations. Your satisfaction is our top priority, and it’s wonderful to know we delivered just what you were looking for. If you have any questions or need assistance in the future, feel free to reach out. We're always here to help! Best regards, The Smart Cellular Team
Posted 1 month ago
Phone arrived in stated time and was a very good price but there were a few more visible scratches and marks on screen than I would have expected for a "Pristine" phone. In my opinion, although the rest of the phone was pristine, it should have been labelled very good or excellent because of the light screen damage. On balance kept the phone as it was a good price and with screen protector on all was good.
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Posted 1 month ago
When you opt for the cheapest on the market, you do worry if you've done the right thing. I'd have no problem ordering again from them. Good communication. The phone came well packaged and the is in excellent condition.
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Posted 1 month ago
Great service really pleased with the phone and service thanks.
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Posted 1 month ago
Smart Cellular is rated 4.2 based on 4,475 reviews