Dear Sandeep,
Thank you for your exceptional 5-star review! We're thrilled to hear that the service you received was outstanding and that the product met your expectations perfectly. Your recommendation means a lot to us!
If you ever need assistance in the future, please don't hesitate to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
“We bought a phone from here with the promise that it was a next day delivery it is plastered all over the website - we ordered last Friday form the next day delivery range. Monday would have been fine, even though it is an emergency - but it is now Thursday, and all we have despite numerous phone calls to the company, is a promise that they will email us when the phone arrives. In a letter we got today, it says that they "have a two day processing time - but this can vary" - that is a far cry from next day delivery. It would have been quicker to go to CEX - at least you can take the phone you buy the same day. This company have no intention of delivering your phone the next day.”
“The phone was as described and at the best price I could find. On the downside delivery took longer than expected (1 week) and when I phoned to request the tracking number I was told that the email I had received which said my phone “had been dispatched” was confusing because it hadn’t. Product is great, just expectations not managed very well.”
“Really pleased with the ipPhone 13 that I received which was in 'Pristine condition' as I'd ordered.
I chose the free standard delivery which takes a bit longer but I could track it once it was dispatched. It came neatly packaged and protected. Price wise Smart Cellular prices are very competitive compared to others.
All in all very happy with everything.”
Dear Ian,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're pleased with your iPhone 13 and that it arrived in pristine condition, just as you ordered. It's great to know the tracking feature made your delivery experience more convenient, and we're glad to hear it was well-packaged and protected.
We pride ourselves on offering competitive pricing, and we appreciate you recognizing that! Your happiness is our priority, and we look forward to serving you again in the future. If you have any questions or need assistance, don't hesitate to reach out.
Best regards,
The Smart Cellular Team
“I bought a Samsung S23 from this company and unfortunately it wasn't in the correct condition for the product I ordered. They were very helpful, paid the return postage and exchanged it for the correct one without question.
I'm really pleased with my purchase and would definitely recommend this company to anyone. I will definitely use them again next time round.”
Dear Nigel,
Thank you for your outstanding 5-star review! We're glad to hear that our team was able to promptly resolve the issue with your Samsung S23. Providing helpful customer service is our top priority, and it’s wonderful to know you felt supported during the exchange process.
We're thrilled that you're pleased with your purchase! Your recommendation means a lot to us, and we can't wait to assist you again next time you’re in the market for a device. If you ever need anything, please don’t hesitate to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We’re glad to hear that you found our service excellent and that your phone arrived in pristine condition. However, we appreciate your feedback regarding the battery life and understand how important that is for a seamless experience.
If you have any further concerns or need assistance, please don’t hesitate to reach out. Your satisfaction is important to us, and we hope to serve you again soon!
Best regards,
The Smart Cellular Team
“I’d like to give louise a special mention. Thank you so much for following up and bring pro-active during my conversations with you. I’ve had replies to queries in super impressive timing. Louise has gone over end beyond. Thank you so much”
Dear Jay,
Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Louise. It's fantastic to know that her proactive communication and timely responses made such a positive impact on your conversations.
We pride ourselves on delivering exceptional customer service, and it’s always rewarding to see our team members going above and beyond. Your appreciation means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“I was initially unsure if the chosen mobile would be adequate for my requirements, Smart Cellular were exceptional with their help and advice. Their price was so competitive that I could not find this model cheaper anywhere else. I received the mobile, safely packaged 2 days. later and it really was in pristine condition. Amazing service - thank you.”
“Hi there
We have had a very good experience with using smart cellular. The phone arrived on time and it was in excellent condition as well. The price was also competitive.”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We are thrilled to hear that your experience with Smart Cellular has been so positive. It’s great to know your phone arrived on time and in excellent condition, while also being priced competitively.
Your satisfaction is our priority, and we’re grateful for your feedback. If you need any assistance or have questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you so much for your glowing 5-star review! We’re delighted to hear that your phone arrived in like-new condition and that it has met your expectations. It’s always our goal to ensure our customers are fully satisfied with their purchases.
If you have any questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“The telephone we ordered arrived well packaged and in pristine condition along with its charges cable. It was easy to set up and I had it up an running in next to no time.”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re delighted to hear that your telephone arrived well-packaged and in pristine condition. It’s great to know that you found the setup process easy and quick.
Your satisfaction is our top priority, and we’re thrilled that everything went smoothly for you. If you have any questions or need assistance in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our service quick, easy, and great value for your upgrade needs. It’s fantastic to know you’ll be returning to us in the future!
We’re always here to help, so if you have any questions or need assistance, feel free to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“Ordered as a gift for our son. The phone was classed as in excellent condition, and it looks like new. Our son is going to be over the moon.
There was a slight delay on delivery, but Smart Cellular kept us up to date with all the details.
Would definitely buy from them again.”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that the phone you ordered for your son is in excellent condition and looks like new. It’s always a joy to know our products bring excitement to our customers!
We appreciate your understanding regarding the slight delivery delay. Keeping you informed is important to us, and we’re glad you felt updated throughout the process.
We look forward to the opportunity to serve you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
The Smart Cellular Team
“Site easy to navigate, customer service very good, I had emailed a question this was answered straight away by telephone follow up call. Great service 👍”
Dear Lynne,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our site easy to navigate and that our customer service exceeded your expectations. It's great to know that your questions were addressed promptly with a follow-up call.
Providing great service is what we strive for, and your kind words mean a lot to us. We look forward to assisting you again in the future! If you need anything else, just let us know.
Best regards,
The Smart Cellular Team
“The iphone arrived quickly and is as pristine as promised.
Unfortunately the earpods we had ordered did not arrive and the phone charger does not fit the phone, but I am confident that these issues will be resolved.”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We’re delighted to hear that your iPhone arrived quickly and in pristine condition, just as we promised. We sincerely apologize for the issues you encountered with the earpods and charger.
Rest assured, we are committed to resolving these concerns for you. If you need further assistance, please don't hesitate to reach out to our customer support team. We appreciate your confidence in us and look forward to making this right for you.
Best regards,
The Smart Cellular Team
Dear Egg,
Thank you for your wonderful 5-star review! We're delighted to hear that you found the product to be immaculate and that it arrived on time, nicely packaged and presented. Your satisfaction is our priority, and your kind words motivate us to continue delivering excellent service.
If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
“I recently purchased a refurbished Apple 13. The overall transaction was smooth, and I truly appreciate the excellent communication throughout the process. The device arrived in great condition as described, and so far, my experience has been very positive.
As it's only been a few days, I am still keeping an eye on aspects like battery life, but overall, I am quite pleased with the purchase. Thank you for providing a reliable product and a hassle-free buying experience.”
Dear Valued Customer,
Thank you so much for your wonderful 5-star review! We’re thrilled to learn that your experience with us was smooth and that you appreciated our communication throughout the process. It's great to hear that your refurbished Apple 13 arrived in excellent condition and that your overall experience has been positive.
As you keep an eye on the battery life, please remember that we're here to assist you with any questions or concerns you may have. Your satisfaction is our priority, and we truly appreciate your trust in us for a reliable product and hassle-free buying experience.
Looking forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Dear Chris,
Thank you for the fantastic 5-star review! We're thrilled to hear that your purchase experience was easy and that your phone arrived just as described. It's our goal to ensure timely delivery, and we're delighted that we met your expectations.
Your satisfaction is our top priority, and we truly appreciate your support. If you have any questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Excellent customer service, very competitive price. Delivery on time. My only negatives are I paid for pristine and I felt the marks/scratches should have graded the phone the next level down and thus be cheaper! It was 82% and I was hoping for more but it was greater than 80% which is the specification quoted.”
Dear Valued Customer,
Thank you for your insightful 4-star review! We're delighted to hear that you appreciated our customer service, competitive pricing, and timely delivery. Your feedback regarding the condition of your phone is very important to us, and we understand your expectations for pristine quality.
We continually strive to accurately represent the products we offer and your comments will help us refine our grading process. If there’s anything we can do to enhance your experience or if you have any questions, please feel free to reach out. We truly value your feedback and look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
