Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,134 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

Write Your review

Tell us how Smart Home Sounds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Smart Home Sounds 5 star review on 23rd October 2024

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time delivery, good communication. Gen 3 sub is an amazing product.”

Helpful Report

Posted 4 years ago

“Best Buy for ages so much pleasure”

Helpful Report

Posted 4 years ago

“Very pleased with the clearance rega p1. Looked unplayed, most packaging was untouched. Very good communication. 👍”

Helpful Report

Posted 4 years ago

“Great communication, very helpful! Would definitely use for future purchases!”

Helpful Report

Posted 4 years ago

“Friendly helpful efficient service, proficient from start to finish, very satisfied.”

Helpful Report

Posted 4 years ago

“Great company- I came across them from their very informative YouTube videos where they review products and answer questions even in the comments section. They also give out 6 years guarantee as an extra at no cost which is great”

Helpful Report

Posted 4 years ago

“Very good service and friendly communication from their staff. I received a discount voucher after my previous purchase and joining their VIP club.”

Helpful Report

Posted 4 years ago

“First class service, definitely will use them again.👍”

Helpful Report

Posted 4 years ago

“Great retailer, super responsive and helpful. Will definitely buy from you again.”

Helpful Report

Posted 4 years ago

“Outstanding sound”

Helpful Report

Posted 4 years ago

“All good thanks”

Helpful Report

Posted 4 years ago

“Great advice from friendly knowledgeable staff. Great product at a super price with free extended warranty.”

Helpful Report

Posted 4 years ago

“Very happy with the service received and will continue to order from Smart Home Sounds. Excellent advice given via both the online chat and over email. Simple website with fast and easy purchasing, great delivery updates provided too. Build and sound quality of Sonos products goes without saying. Many thanks! John”

Helpful Report

Posted 4 years ago

“I orderd my parcel the 11th of June I Haven't received my parcel or my money back spoilt my birthday I won't be using this site or recommending it to anyone”

Helpful Report

Posted 4 years ago

Hi there, Thank you for taking the time to leave your review and sharing your experiences of shopping with us. I am very sorry to read about this and that it was not able to arrive in time for your Birthday on this occasion. After reviewing what happened with your order, I can see that your order was dispatched on time but sadly your order was returned to sender which is very rare indeed. After speaking with the courier about this, this can either happen by mistake from the courier or by error from the customer. From the tracking, it is not clear what happened there so please accept my apologies on behalf of the courier for this isolated issue. We would have been able to send a replacement quickly, however I understand that this was too late for your Birthday so of course, it is no problem to cancel the order which is now in the care of the relevant team. I want to express my apologies again for this experience and hope that we have the opportunity in the future to offer you the level of customer service we are normally able to offer. Kind regards, Jonathan @ Smart Home Sounds

Posted 4 years ago

“Great timely service, really quick delivery.”

Helpful Report

Posted 4 years ago

“Great service. Very Informative with delivery details and enquiries. Highly recommended and I'll be back for more equipment very soon.”

Helpful Report

Posted 4 years ago

“Easy to use web site, delivered the next day!! Perfect...”

Helpful Report

Posted 4 years ago

“I decided to order from Smart Home Sounds after watching their review video of the Sonos Arc, answered all the questions I had and more. It took 2 days to arrive as demand was high, really happy with the service and would happily use again.”

Helpful Report

Posted 4 years ago

“great services and great product arrived on release day - happy!”

Helpful Report

Posted 4 years ago

“Cannot fault the ease of the order, speed of dispatch or the excellent communication and speed of response to enquiries. When a global brand like Sonos could not deliver or update customers on ARC delays, Smart Home Sounds showed how it should be done, will certainly be my go to store for all Sonos products now, thanks team!”

Helpful Report

Posted 4 years ago

Smart Home Sounds is rated 4.9 based on 2,134 reviews