Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,134 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 23rd October 2024

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the sonos for brother. The speaker is fine but it was apparently thrown over a six foot fence by the delivery person early in the morning.”

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Posted 2 years ago

“Excellent service every time with Smart Home Sounds. The response time to queries is very quick and the customer service is exemplary. I communicated via email and the replies were complete and supportive.”

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Posted 2 years ago

“Fast delivery and product was good quality”

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Posted 2 years ago

“First time use. Competent ordering and receipt of item.”

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Posted 2 years ago

“Ordered a record deck 4pm on Friday and arrived the very next day free of postage! Best prices, great honest online product reviews and excellent email comms throughout. Dont bother looking elsewhere - Smart Home Sounds are spot on!”

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Posted 2 years ago

“Purchased a roam at a great price. It was delivered promptly and well packaged I will definitely buy from smart home sounds again.”

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Posted 2 years ago

“After watching there YouTube channel for a few weeks on all there electric items ,I took a chance of buying a JBL xtreme 3 from them ,I called the store and they was so helping on giving info & prices and there was no rush on the phone they just wanted to stay and chat to make sure I was happy , so I brought JBL Xtreme 3 on there site and next day delivery , I have found a new store to buy all my major things from now cheers team”

Smart Home Sounds 5 star review on 22nd June 2022

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Posted 2 years ago

“Bought a few Sonos products from these guys and always received excellent delivery and customer service”

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Posted 2 years ago

“This is my second purchase from Smart home sounds and I thought the 1st experience was good but I have to say this experience was nothing short of excellent! From the initial price match quote to next day delivery and aftercare service provided by Tom, Amelia and Jonathan was superb. They were all interested that the product I had purchased (Sonos Arc) was performing correctly, and did not even consider the thought “well we’ve got our money now” as you’re aware some companies do. I did encounter a problem and this was identified by them ( it did cost me more money though 😥) and when the product arrives I know will resolve the problem 🙂 I am more than pleased with the overall “package” that SHS provided and would not hesitate to purchase further items from them and also recommend them to others Martin Stevens”

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Posted 2 years ago

“Very happy with the customer service. Item arrived when it should. Looks and sounds great can’t wait to use it properly when my bathroom is complete.”

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Posted 2 years ago

“Their product reviews are very informative & accurate. I purchased several SONOS products late in the day - about 4pm - & they were all delivered the following day by 2pm. The information online is great as are their customer service agents.”

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Posted 2 years ago

“Contacted Smarthomesound. They price matched and then beat the price of another retailer for a portable speaker and wireless charger. Unfortunately DPD let them down on delivery. Good communication though. Haven't tried the speaker yet as its a Birthday present. Four stars due to DPD.”

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Posted 2 years ago

“Couldn't decide on a portable bluetooth speaker as there's too much choice and too many conflicting reviews. Needed the Best sound quality though ! Quick chat with Amelia and settled on the B&O Beosound A1 2nd Gen and I am an extremely happy bunny. What an awesome little speaker !! Great service, delivered next day. Thank you Amelia and SHS.”

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Posted 2 years ago

“Very pleased with my experience. The information on the website was clear (with supporting information on YouTube), the price was good and delivery was next day. I would highly recommend.”

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Posted 2 years ago

“this project is all ab the speed. try em”

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Posted 2 years ago

“Great service and fast delivery”

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Posted 2 years ago

“Very happy with purchase and brilliant after sales, definitely will be buying again.”

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Posted 2 years ago

“Wow, a great service I had with Smart Home Sounds, I ordered a Sonos One in black which was delivered just over a day later. The speaker was great value as was the included 6 year guarantee.”

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Posted 2 years ago

“Super service and great customer service Special thanks to Jess”

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Posted 2 years ago

“The product purchased was due for delivery the next day. Sadly that did not happen, and delivery was three days after the order date. Personally, I would change courier.”

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Posted 2 years ago

Hi John, Thank you for your review and I'm sorry to hear that the delivery wasn't received as expected. I have looked into when the order was placed and unfortunately the courier does not dispatch items on a Sunday. All orders received at the weekend are processed the next Monday for delivery on the following Tuesday. This is stated on the product page and in our delivery section but we will evaluate as a team how we can make this clearer so expectations are met. I hope this helps. Kind regards, Smart Home Sounds

Posted 2 years ago

Smart Home Sounds is rated 4.9 based on 2,134 reviews