Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,164 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 4th February 2025

Gavin Cotton

Trevor

Smart Home Sounds 5 star review on 3rd January 2025

Gary Halsall

Smart Home Sounds 5 star review on 10th December 2024

Donatas

217

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was the YouTube reviews which drew me in originally. The 12 months 0% deal was a draw also. Their speed at chatting online is great and they are very knowledgeable per se. I do not think their 'loyalty discount' is quite as good as it could be and I reckon I could get better deals elsewhere in the future. Also their USP is the 6-year warranty but in reality it is a '4-year +' warranty as you have 2 anyway. Also they state themselves how Sonos systems never really falter meaning it is not quite the deal it is made out to be.”

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Posted 4 years ago

“I purchased a Sonos move to add to my collection and as usual Smart Home Sounds gave me great customer service and price, next day delivery, what more could a customer require. I have recommended the company to many friends as I know they will delivery ever time. Thanks again.”

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Posted 4 years ago

“I didn’t really want to spend as much on a turntable but I’m glad I did! Great service and next delivery. Easy to unpack and set up. Perfect companion for my Sonos system. Worth every penny. Well done Smart Home Sounds. I’ll be back for more in the future”

Smart Home Sounds 5 star review on 20th May 2020

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Posted 4 years ago

“So pleased I chose to buy from Smart Home Sounds. Their service has been outstanding from start to end. I had great advice on the live chat facility which really helped me choose what to buy. The items were delivered very quickly as promised and, despite the fact one of the items was damaged during delivery, Smart Home Sounds responded promptly (over the bank holidays weekend) and resolved the problem without any issues. I can’t fault their service and my husband is really happy with his presents. Thank you!”

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Posted 4 years ago

“Brilliant personalised service from Tom and Jess. All questions were answered quickly and professionally both over email and live chat. Thank you”

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Posted 4 years ago

“I have ordered all of my Sonos kit from Smart Sound Homes and this order was another example of great service. I ordered, they delivered the following day and my Sonos 1 Gen 2 was playing in my home office within minutes of being delivered.”

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Posted 4 years ago

“excellent service all round and work a treat”

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Posted 4 years ago

“Excellent service wish I had found them year's ago. Polite and knowledgeable on the phone spoke to Tom,Jonathan and Jessica all of them were very helpful Will always buy my sonos products from SHS from now on”

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Posted 4 years ago

“Website easy to navigate , good payment options and fast delivery No complaints and would recommend”

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Posted 4 years ago

“I’ve ordered from Smart Home Sounds a few times and they really do offer the best customer service around. They can’t do enough to help and will NOT be beaten on price. I found the product I wanted cheaper elsewhere. I sent them a link and within a minute they gave me a discount code. Unbelievable service.”

Smart Home Sounds 5 star review on 18th May 2020

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Posted 4 years ago

“Quick and efficient service - Jonathan provided very helpful advice in respect of upgrading legacy Sonos equipment and the new kit was delivered on a next day service. Highly recommended!!”

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Posted 4 years ago

“Excellent service, Jonathan helped me with the Sonos trade-in option for my old Connect:Amp and the new Amp arrived in good time and was so easy to set up.”

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Posted 4 years ago

“What can I say! Service with a smile 😃 Smart home sounds is a professional company offering a unique experience in the purchase of your new product. This is the 3rd time I have bought from smart home sounds . My son has recently purchased his first home and also ordered his first Sonos home cinema system. There is either a free phone number to call or you can order directly from there web page. Next day delivery . Fantastic customer after care. Extremely plesant professional staff. Walk through video's on there you tube channel. You cannot go wrong buying from smart home sounds .”

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Posted 4 years ago

“Just a fantastic service at a good price. It's good to know technical help is available if I require it.”

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Posted 4 years ago

“Ordered the Sonos move for a birthday present for my son. Cant speak highly enough about Smart Home Sounds. Speaker delivered very quickly and well packaged. I was kept informed about delivery all the way through. Will use again and highly recommended”

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Posted 4 years ago

“Very good service as alway 5 stars all the way”

Smart Home Sounds 5 star review on 16th May 2020

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Posted 4 years ago

“Really excellent service. My turntable arrived in perfect condition and within the timescales expected. You can track delivery so no chance of missing it. The description on the site was accurate and helped me chose the right turntable for my needs.”

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Posted 4 years ago

“Quick delivery, with great communication.”

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Posted 4 years ago

“Purchased Beam and Sub a month ago now added two Sonos one SL to the system Fantastic service and advise Highly recommend”

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Posted 4 years ago

“It's easy to overlook smaller businesses online, especially in the retail sector and just go for a big name. However Smart Home Sounds were fantastic from start to finish. The ordering process was simple, there were no hidden surprises (like additional p&p charges just as you are about to check out). The product is perfect. I emailed about delivery and they came back to me quickly with a detailed reply. The delivery service was also great. They kept me up to date and the item arrived exactly when they said it would in the 1 hour slot allocated.”

Helpful Report

Posted 4 years ago

Smart Home Sounds is rated 4.9 based on 2,164 reviews