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Smart Home Sounds Reviews

4.9 Rating 2,164 Reviews
100 %
of reviewers recommend Smart Home Sounds
Company Reviews Product Reviews
3,223
 Metrics Info
4.9
Based on 2,164 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Smart Home Sounds Reviews

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Mike
Verified Buyer
“Ordered a PlayStation 5 controller. The price was highly competitive. The goods arrived very quickly. Overall a very good service that I would certainly use again. Thank you.”
Helpful Report
Posted 7 months ago
Chris Catt
Verified Buyer
“Hand on heart I can't recommend Smart Home Sounds enough. The whole process from ordering to delivery was seamless. Their support service is also very efficient and quick.”
Helpful Report
Posted 7 months ago
Richard
Verified Buyer
“Very fast delivery and a good price, lots of great quality products for sale.”
Helpful Report
Posted 8 months ago
Clifford
Verified Buyer
“Having used SHS previously I purchased a pair of Era 300 speakers, ordered and delivered very efficiently as before. Sadly though no fault of this company the speakers do not apparently automatically "link" to my TV and other Sonos kit, i.e Arc etc because the app will not allow additional speakers as "surrounds" to an existing system which already has :surrounds" in the set up???? Despite sterling efforts BY TOM at SHS to talk me through a way of adding these when using my TV set up, I simply was not willing or able continually reach for a IPHONE OR IPAD to switch them on!! Nevertheless, I am pleased to have bought the speakers to enhance iTunes which I use on a daily basis, and again thank TOM for his considerable efforts.”
Helpful Report
Posted 8 months ago
Viv Edwards
Unverified Reviewer
“From initial emailed question to delivery a straight forwards service. Quick reply to initial question followed by fast dispatch with updates of order process and dispatch and tracking by DPD. New Sonos Ace headphones received quickly.”
Helpful Report
Posted 8 months ago
John McArthur
Verified Buyer
“Great service, delivery quick and communication was excellent thanks.”
Helpful Report
Posted 8 months ago
Jonah
Verified Buyer
“Horrendous. Speaker sounds tinny unless set up via Sonos app and EQ changed. Speaker fails to connect to wifi when in addresses other than home. Sounded good when connected temporarily. A total let down that a portable speaker has to connect to wifi and resets the second it leaves a wifi connection. EQ should stay set. App should connect without wifi boxes. Can now see why so many complained about Roam. Bought Roam 2 after reviews, and this company sold it to me via direct emails. Ruined plans for half term with kids, I will be seeking a full refund or replacement it is not fit for purpose, the wifi runs multiple devices and this cannot connect when held next to box. Bought over Roam to resolve these issues Sonos should have resolved a long time ago. Tried 100 times before leaving this feedback - DO NOT BUY!!!!!”
Helpful Report
Posted 8 months ago
Raluca Loredana Schipor
Verified Buyer
“Quickly delivered and always the best offer available !!”
Helpful Report
Posted 8 months ago
Nir
Verified Buyer
“Great store, great service, great price. Tom was very helpful, he helped me scheldue the delivery exacly to the time I needed.”
Helpful Report
Posted 8 months ago
Liz Chadwick
Verified Buyer
“I am thrilled with my Era 300 speakers and I’ll definitely be ordered from this shop again. The finance was the reason I purchased but when I reached out to ask a question about a Sonos product I had a reply very quickly with excellent advice. Very impressed.”
Helpful Report
Posted 8 months ago
Jacqueline
Verified Buyer
“We looked around for the best price for the Sonos Era 100 speakers and ordered them on a Sunday afternoon. Imagine our surprise when they arrived the following day early afternoon. Excellent service and good value for money. Would recommend and will use again.”
Helpful Report
Posted 9 months ago
Andreas
Verified Buyer
“Easy to order and quick delivery . Item arrived undamaged and complete”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Very fast service, very smooth and a great price”
Helpful Report
Posted 9 months ago
Alan
Verified Buyer
“All very well, very fast delivery”
Smart Home Sounds 5 star review on 1st May 2024
Helpful Report
Posted 9 months ago
Annika
Verified Buyer
“The order process was easy and the product was delivered on time the next day. Very happy!”
Helpful Report
Posted 9 months ago
Stephen
Verified Buyer
“Great price, order came the next day & I contacted them subsequently about purchasing a turntable. They answered my inquiry very quickly and gave me some useful suggestions. A great Company that I would recommend and definately use in the future. Exemplary Customer Service”
Helpful Report
Posted 9 months ago
Chris
Verified Buyer
“Delivered next day and £10 cheaper than all other suppliers. Great product.”
Helpful Report
Posted 9 months ago
Taku
Verified Buyer
“I'm very happy that I got this turntable. It was dispatched very quick after I ordered. Very good service”
Smart Home Sounds 5 star review on 22nd April 2024
Helpful Report
Posted 9 months ago
Michael
Verified Buyer
“I would like to say great prices even better products and it’s fantastic that you get a free 6 year warranty on Sonos products. So thank you for that”
Helpful Report
Posted 9 months ago
Nigel
Verified Reviewer
“Excellent Service...really happy with my product and very happy with the service received from Tom. I had some quesdtions on which Sonos product to purchase and being able to listen to them was great, good knowledge of the product from Tom. Overall an excellent customer service experience. I will definitely be a returning customer.”
Helpful Report
Posted 9 months ago
Smart Home Sounds is rated 4.9 based on 2,164 reviews
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