Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,134 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 23rd October 2024

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with and a great quick and easy delivery.”

Helpful Report

Posted 4 years ago

“Placed my order online knowing that the product was out of stock and was expecting to have to wait until September before I received it. I phoned Smart Home Sounds and the guy was very helpful. The package actually arrived the following week which was a pleasant surprise. First class company to deal with.”

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Posted 4 years ago

“Company were easy to contact and always kept me update with progress during my buying experience with them, especially during Covid-19.”

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Posted 4 years ago

“Good support, Friendly staff, always someone on chat. Quick dispatch and delivery. Best purchase on the internet I've made this year.”

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Posted 4 years ago

“Amazing customer services right from the beginning to the end. Am currently loving my Sonos Amp! Changing from Sonos bundle 250 to the Amp has brought a new dimension of music to the house. With the S2 App more options available if you got a subwoofer to the Amp. Taking advantage of the trade-in option with my ZP80 was excellent!”

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Posted 4 years ago

“Excellent service Next day delivery of Sonos Beam which is a great product”

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Posted 4 years ago

“Great service, competitive price and quick delivery. I am totally delighted with entire process.”

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Posted 4 years ago

“Very pleased with the service you gave on the supply of the vinyl deck. Prompt and efficient with courteous delivery”

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Posted 4 years ago

“Great Delivery service and a well reviewed and very good product at a great price”

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Posted 4 years ago

“Amazing service. Very fast delivery and tracked. Could not fault and would highly recommend.”

Smart Home Sounds 5 star review on 23rd August 2020

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Posted 4 years ago

“Amazingly easy to purchase and quick delivery. Extended warranty a bonus. What’s not to like.”

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Posted 4 years ago

“Was a little annoyed initially when my order for Sonos arc was delayed due to stock availability. However it was clear that this was not Smart Home Sounds fault as it was sold out everywhere. The main difference is that Smart Home Sounds, where very transparant about the situation, kept me up to date regularly and responded to my queries quickly and efficiently. Their customer support has been second to none. They now have a loyal customer because of their support.”

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Posted 4 years ago

“Items took a while to arrive which was not the fault of Smart Home Sounds, they always gave me an update when I asked for an ETA and called to let me know they had been dispatched. Would definitely use them again and well worth the wait”

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Posted 4 years ago

Hi Clive, Thanks for taking the time to leave a review of your experience with us. I'd also like to thank you for your patience on the Sonos Arc soundbar which has proved very popular and meant that supply could not meet the demand for many retailers. I hope you are now enjoying your set up and it will be a pleasure to do business with you again sometime in the future. Many thanks, Jonathan @ Smart Home Sounds

Posted 4 years ago

“Excellent customer service - query dealt with quickly on chat function and I received the product the next day. Would not hesitate to recommend.”

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Posted 4 years ago

“Excellent service, free next day delivery even on Saturday and free 6yr warranty on my Sonos beam. Also appreciated the you tube reviews”

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Posted 4 years ago

“Very good 👍”

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Posted 4 years ago

“Purchased a sonos arc soundbar from smart home sounds. Painless purchase except the wait for the stock which is no reflection on smart home sounds at home. I even emailed to chase up and had a very polite conversation with them, and they were super responsive and helpful. Once in stock I had it next day and it sounds amazing. 6 year warrenty to boot. Will happily purchase more sonos speakers from them in future. When I move house I'll be eyeing up the sub next!”

Helpful Report

Posted 4 years ago

Hi Liam, Thanks for taking the time to leave a review of your experience with us. Thanks once again for your patience on the Arc which I hope has proved to be worth the wait. It has been a real struggle for Sonos to supply retailers with enough stock to cope with the demand. It would be a pleasure to do business with you again sometime in the future! Many thanks, Jonathan @ Smart Home Sounds

Posted 4 years ago

“Nothing but a professional service from the guys at Smart Home Sounds! I ordered a Sonos Arc from them and frequently spoke on Live Chat to Jonathan and Tom who kept me informed every step of the way, had no problem with me bugging them and were always happy to help. A great team!”

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Posted 4 years ago

“I ordered a Sonos beam and two Sonos One SL speakers, they were delivered quickly and were well packaged. The speakers sound brilliant and we’re easy to set up. I watched the Smarter Home sounds videos on YouTube before buying for info on the products.”

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Posted 4 years ago

“Item in stock and very quick delivery.”

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Posted 4 years ago

Smart Home Sounds is rated 4.9 based on 2,134 reviews