Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,154 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,154 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 3rd January 2025

Gary Halsall

Smart Home Sounds 5 star review on 10th December 2024

Donatas

Smart Home Sounds 5 star review on 2nd December 2024

BOBBY

Smart Home Sounds 5 star review on 1st December 2024

Richard

215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and comes with year guarantee and price match”

Helpful Report

Posted 6 years ago

“I was looking for a sound bar to go with a new Samsung UHD TV I'd just bought. As I was restricted for size, 99% of sound bars I found on the web were too long or too wide. The only bars that I could use in my own situation were the Sonos PlayBar or the Sonos Beam. Smart Home Sounds are an official Sonos dealer, so it was a no brainer who I was going to buy from. Their website is easy to navigate and gave all the information needed to make an informed decision of which speaker would be right for your application. Just to confirm my decision to buy the Sonos Beam I rang there help line and was given advice and some tips to get the best from my beam. They guarantee a price match, which they duly did, a £20 reduction on their listed price, with next day delivery thrown in what's not to like about Smart Home Sounds. Excellent service, excellent product. 5/5.”

Helpful Report

Posted 6 years ago

Hi there, Thank you so much for taking the time to leave a review. I am so glad you had such a positive experience with our company. We do aim to make ourselves as contactable as possible and understand how important it is to speak with a human being about speakers of this value! It would be a pleasure to help you with any Sonos purchases in the future. Enjoy your Sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Very good advice, with very good service.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. I am glad you were pleased with the advice given by our team. We've been selling the Sonos system for over 7 years now so would like to think we know a thing or two by now! Also, pleased to hear you were happy with the service. Enjoy your sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“I ordered a Sonos Subwoofer from SHS just after Christmas. I had a price query which was answered within the hour and a delivery question which was answered within 10 minutes. SHS's customer service is absolutely brilliant and it goes without saying that, already owning a number of Sonos speakers, I am very happy with the Sub which arrived promptly in perfect condition! I have no hesitation is recommending SHS and I will definitely be returning if I need any additional Sonos products.”

Helpful Report

Posted 6 years ago

Hi Keith, Thank you so much for taking the time to leave a positive review. We do aim to respond to our customers as quickly as possible so this is great to hear. The Sub is a great product and so glad you are making the most of it! It would be a pleasure to help you with any of your Sonos purchases in the future. Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“I have returned to Smart Home Sounds on numerous occasions to expand my Sonos system and always had excellent service , the loyalty discount scheme they have and next day delivery is an added bonus. When buying Sonos products this is the only Sonos approved retailer I use.”

Helpful Report

Posted 6 years ago

Hi Adrian, Thank you for taking the time to leave a review. Many thanks for your repeat custom. We do like to reward our loyal customers with extra perks, as we really do appreciate it. Hope to do business with you again soon! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Excellent service - extremely helpful and very quick delivery. Highly recommended.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. We like to offer free next day delivery to our customers as we know how exciting it is to receive a Sonos speaker! Glad to hear you found our service to be positive. Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Easy to navigate website, easy to deal with.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. I am pleased you found our website easy to use. We are constantly working to make it as simple and as informative as possible. Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“well impressed with Smart Home Sounds , used the message service provided on site , prompt reply , the Sonos was delivered the next day”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. I am glad you found our communication to be positive. We do try to respond as soon as possible and our team are always happy to help. Enjoy your Sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Very impressed with the pre sale customer services. Contacted them various times via online chat! Couldn’t help enough top notch”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. We do aim to be as contactable as possible whether that's via email, phone or online chat so I am glad you found this to be helpful. Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Excellent service and customer relations. Sonos beam as good as the A+reviews.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. Glad to hear you were pleased with our service and the communication you had with our team. Enjoy your Sonos Beam! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“excellent communication threw the hole process and prompt delivery even over the Christmas period. Well recommended and the best price anywhere!”

Helpful Report

Posted 6 years ago

Hi, thank you for you taking the time to leave a review. I am glad that the nature of the time of year did not impact your service and you are happy with our customer service. We are only at the end of the phone if you need anything. Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“All good no problems with customer service which is unusual nowadays pleasure to deal with”

Helpful Report

Posted 6 years ago

Thank you so much for your positive review. We do try hard to offer the very best customer service possible and glad you were able to experience this. Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Good service and quick response to questions. Fast delivery plus excellent product guarantee.”

Helpful Report

Posted 6 years ago

Hi, thank you for your positive review. We know how exciting it is to order a Sonos speaker, so don't want to keep you waiting long! We are also confident in the products which is why we offer the 6 year warranty. Enjoy your Sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“I phoned and asked a couple of questions. I then at about Mid day placed the order and .. Next day (A Saturday) early morning it arrived. What could be better ... Nothing”

Helpful Report

Posted 6 years ago

Hi, thank you for your positive review. I am glad to hear you were able to take advantage of the 7 day next day delivery service. Enjoy your Sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Excellent service and we both love our play Barr and subwoofer”

Helpful Report

Posted 6 years ago

Hi, thank you for taking the time to leave a review. I am very glad to hear you are enjoying your Playbar and Sub. They are fantastic products and will last you for many years to come! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Great service great price”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. We do strive to provide the best service at the best price so it makes such a difference when we hear this from our customers. Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Superb product, super fast delivery, very friendly customer service. Very happy!!”

Helpful Report

Posted 6 years ago

Hi there, Thank you for taking the time to leave a review. I am glad to hear you are pleased with the service you had. We do aim to lead class-leading service so it's great to hear this from our customers. Enjoy your Sonos! Kind regards, Jonathan @ Smart Home Sounds

Posted 6 years ago

“Thanks for smart home service. I have order my sonos product and it was delivered to me next day. It's fast and quick service.”

Helpful Report

Posted 6 years ago

“Best price out there and next day delivery. Quality service. Would defiantly use these guys again”

Helpful Report

Posted 6 years ago

“Service was brilliant would deal with these again”

Helpful Report

Posted 6 years ago

Smart Home Sounds is rated 4.9 based on 2,154 reviews