Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,153 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

Write Your review

Tell us how Smart Home Sounds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Smart Home Sounds 5 star review on 3rd January 2025

Gary Halsall

Smart Home Sounds 5 star review on 10th December 2024

Donatas

Smart Home Sounds 5 star review on 2nd December 2024

BOBBY

Smart Home Sounds 5 star review on 1st December 2024

Richard

215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good service provided by Smart Home Sounds, items delivered next working day as promised. I will certainly use them again and recommend others to do so.”

Helpful Report

Posted 5 years ago

“Very quick delivery and good communication concerning my purchase.”

Helpful Report

Posted 5 years ago

“Speaker ordered and delivered free the next day. Great service.”

Helpful Report

Posted 5 years ago

“Great service great sound spot on.”

Helpful Report

Posted 5 years ago

“Smart Hone Sounds are an excellent online company and offer great deals for Sonos. I am very satisfied with the service given, also a great warranty package.”

Helpful Report

Posted 5 years ago

Hi Simon, Thank you for taking the time to leave a review of our store, as well as your previous purchases with Smart Home Sounds. It really makes a difference! I am glad you were able to get a great deal on your Sonos, as well as that you're happy with the extended warranty. We love to offer this warranty as we truly believe in the products ourselves. Hope you're enjoying your purchase and if there's anything we can help with in the future, we'd be very happy to! Kind regards, Jonathan @ Smart Home Sounds

Posted 5 years ago

“Look no further for great prices , superb products ,excellent customer service! All my Sonos speakers are from Smart Home sounds and I’ll return to add to My collection. Superb!”

Helpful Report

Posted 5 years ago

Hello there, Thank you for taking the time to leave a review of our store. Also, many thanks for your previous purchases at Smart Home Sounds. We really appreciate your custom. I am so glad we were able to offer you a 5-star service and you were happy with the whole experience. Once you're ready to add to your system, please don't hesitate to let us know and we'd be happy to take care of you! Kind regards, Jonathan @ Smart Home Sounds

Posted 5 years ago

“Great customer support, highly recommend these guys.”

Helpful Report

Posted 5 years ago

Hi James, Thank you for taking the time to leave a review of our store. I am very pleased to hear that you were happy with the level of customer support. This is exactly what we aim to achieve, so it's great to hear. Hope you are enjoying your purchase and if there's anything we can help with in the future, it would be our pleasure! Kind regards, Jonathan @ Smart Home Sounds

Posted 5 years ago

“Placed order and received in good time x a great quality product in the sonos speakers sound is amazing and easy to set up . Happy with the service”

Helpful Report

Posted 5 years ago

Hi Lucy, Thank you for taking the time to leave a review. I am glad to hear everything went well with your order and you are happy with your purchase. It's always great to hear positive experiences with the products! Anything you need help with in the future, please let us know and we'd be happy to help! Kind regards, Jonathan @ Smart Home Sounds

Posted 5 years ago

“Very quick turnaround. Small manufacturer's problem with item - missing component - was sorted out and in the post in seconds, which to me only adds to the customer experience. Top marks”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to write a review of your experience with Smart Home Sounds. Apologies again about the missing part in your item. We have contacted the manufacturer about this issue and are taking steps to ensure this does not happen again. Glad it was all fixed in a timely nature. Thanks again, and anything you need in the future, we'll be very happy to help! Kind regards, Jonathan @ Smart Home Sounds

Posted 5 years ago

“Great communication and fast delivery.”

Helpful Report

Posted 5 years ago

“Great communication and fast delivery of a quality product”

Helpful Report

Posted 5 years ago

“I discovered Smart Home Sounds while checking prices for the Sonos Beam. They were no cheaper then anyone else at the time, but offered a standard 6 year warranty. Which Is at least 4 years longer than anyone else! This plus good reviews and free next day delivery sold it to me. I can confirm I received my Beam, which was well boxed very quickly via Dpd. I must also mention their excellent website which is well designed, very clear and attractive to look at and use. I will definitely use Smart Home Sounds again if I purchase any more Sonos items. Recommended.”

Helpful Report

Posted 5 years ago

“Couldn’t thank SHS enough. Good service everytime. Very loyal!”

Helpful Report

Posted 5 years ago

“I have bought several Sonos speakers from Smart Home Sounds and can highly recommend them. The ordering process is easy and the speakers are delivered the next day - the delivery firm tracker (dpd) is excellent and lets you know when the delivery is going to be made which means you can carry on with normal life rather than wait in all day. In summary, I am very impressed by Smart Home Sounds.”

Helpful Report

Posted 5 years ago

“All arrived in good condition and next day as described. Will definitely use again if getting more.”

Helpful Report

Posted 5 years ago

“Very good online experience. From query via the online chat, through the purchase, all the way to the actual delivery. All-in-all, a very good purchase and great service! Well done!”

Helpful Report

Posted 5 years ago

“I’m so pleased with my purchase from Smart Home Sounds. Sonos beam arrived well packed and was very easy to set up. Delivery time was 2 days longer than I expected because of DHL. Will definitely use again.”

Helpful Report

Posted 5 years ago

“Jonathan in customer services is a credit to the company his support facilitating order delivery was great. He also assisted with a small install problem with software. Great product would purchase again from you.”

Helpful Report

Posted 5 years ago

Hi Charlie, Wow, thanks so much for the shout-out and taking the time to leave such a positive review of your shopping experience with us! Glad we got your issue resolved in the end and you're enjoying your Sonos purchase. If you need any help with your Sonos purchases in the future, I'd be very happy to help. Kind regards, Jonathan @ Smart Home Sounds

Posted 5 years ago

“Very good to deal with but there are serious and irresolvable lip sync issues with the Beam that affect a wide range of TV makes and models. Research the Sonos community about the issue if you are considering the Beam for 5.1 surround sound.”

Helpful Report

Posted 5 years ago

“I have never used them before but their price was keen. John Lewis would not match and with the free extended warranty on the SONOS speakers and free Saturday delivery, what's not to like? All turned up, as expected as ordered. I'll be back.....”

Helpful Report

Posted 5 years ago

Hi Richard, Thank you for taking the time to leave a review of your experience from Smart Home Sounds. Also, thank you so much for giving us the opportunity to supply your Sonos. We endeavour to go the extra mile and exceed customer expectations so it's great to receive such positive comments. Hope you are enjoying your Sonos purchases and I'd be happy to help with any of your Sonos needs in the future! Kind regards, Jonathan @ Smart Home Sounds

Posted 5 years ago

Smart Home Sounds is rated 4.9 based on 2,153 reviews