Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,134 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 23rd October 2024

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, very quick response and and very helpful and much needed advice. Will definitely recommend these guys. 5☆”

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Posted 3 years ago

“Customer service was amazing! Couldn't fault it. Personal and prompt. We had issues with the courier but they sorted it out so well”

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Posted 3 years ago

“My first, but certainly not my last purchase from Smart-Home-Sounds. Great pricing and prompt service to date and when I called for advice, I could not have been happier with the support I was provided with.”

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Posted 3 years ago

“Tom provided a quick response to my query and order was delivered as stated within 24 hours. Great service and I will be returning.”

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Posted 3 years ago

“Great service, item arrived on time, very happy.”

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Posted 3 years ago

“Bought for son he is pleased. Great system Delivered promptly and kept well informed on delivery shame would have been 5 stars except put on side in doorway had no idea of correct way up.”

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Posted 3 years ago

“Absolutely brilliant, very fast delivery, very easy website. Thank you, already listening to our old cds”

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Posted 3 years ago

“Received my Audio-Technica AT-LP120XUSB and was cheaper than anywhere else. I absolutely love it. Quality service and very prompt delivery. Thanks.”

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Posted 3 years ago

“I am well impressed with my B&W PX7 Carbon Edition headphones. Initially I placed the order and paid by PayPal. PayPal had my old billing and shipping address. Imagine the problems this would cause. I cancelled the order and received my refund 10 days later. PayPal like to hold on to your money. I reordered and paid by debit card. Jonathan was great kept me informed. This is good dealership and I will buy again.”

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Posted 3 years ago

“Excellent service. I had some pre sales questions which were answered quickly and professionally. The range they offer is very good if you’re a Sonos fan. Brilliant videos on the YouTube channel which should help making a decision. Delivered next day with no issues whatsoever.”

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Posted 3 years ago

“Excellent technical advice and helped me make a decision based on my highly specific requirements and budget. Looked after me from purchase to delivery with after sales just as good as before purchase.”

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Posted 3 years ago

“Received my Sonos Sun absolutely love it looks amazing too !! Thankyou for the speedy delivery 🚚 😊”

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Posted 3 years ago

“Simply a great experience from order placement to delivery. The Courier SHS use are excellent and despite what must be a huge work load this time of year, kept me informed of delivery times all the way and were very pleasant when my goods arrived. Couldn't be more pleased, will continue to recommend and will certainly use them again.”

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Posted 3 years ago

“Thanks for all your help with my recent purchase. The staff at SMS were informative, friendly, patient and able to directly address my needs to the relevant product. At no point did I fell like I was oversold a product or directed simply to the most expensive option, this was my second purchase with this company and I'll be back again soon. Thanks and Merry Christmas”

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Posted 3 years ago

“It would be easier to put what went right... They received my money... that is what went right. The what went wrongs: No next day delivery, nor the next day, nor the next day, nor the next day. The day they emailed me to inform me when I would receive my parcel, guess what? Yep you guest it... No delivery, no communication to inform me I would not be receiving the delivery. I had to contact Home Smart Sounds to be greeted with apologies and blaming DPD and to be told, I should get it the next day... So Johnathan Laramy, I will not be ordering from you again or recommending you to family or friends....”

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Posted 3 years ago

Hi Andrew, thank you for taking the time to leave a review. I can see your order was placed over the Black Friday weekend and unfortunately did experience a delay processing through DPD's system due to extreme volume. I can see our team was in touch with you regarding this but once again apologies for this and please let us know if we can help in the future.

Posted 3 years ago

“Ordered a Sonos Move. Straightforward ordering and delivered next day. Superb”

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Posted 3 years ago

“An excellent service by friendly staff. My item arrived quickly with no fuss. The YouTube channel is definitely worth checking out too!”

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Posted 3 years ago

“Their youtube videos were a great extra in helping me make my purchase decisions so I decided to order from them. Sonos SL Pair and Official sonos stand pair. Great and clear website and order process. Delivery with a notified 1 hour timeslot via DPD local, and an offer on free 6 year warranty. Very pleased.”

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Posted 3 years ago

“Used the chat function online and got an immediate response. I was looking to buy a couple of sonos products and was informed that, if I could wait, Black Friday may give some good deals for what I was enquiring about. I liked the honesty and customer focus so they got my business and I’m now in possession of some top kit. Ordering and delivery faultless and the piece of mind 6 year warranty. If I’m in the market for more Ill be sure to look here first. Ps love the you tube channel info videos!”

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Posted 3 years ago

“Amazing. They offer a better Sonos warranty than the one Sonos offer (as far as I can tell). It arrived with DPD within 48 hours and when the price dropped for Black Friday, they retrospectively refunded me the difference within 3 hours of me calling up and asking if it could be done. 10/10!”

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Posted 3 years ago

Smart Home Sounds is rated 4.9 based on 2,134 reviews