Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,134 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,134 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 23rd October 2024

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It couldn’t have been easier to purchase, I did a lot of research and this was the cheapest place to buy it from, the online service couldn’t have been better a very fast turnaround from paying for it on line and a fast delivery service, couldn’t have asked for more,”

Helpful Report

Posted 4 years ago

“Very efficient Company and delivered Sonos Arc within 3 days of supply. My only drawback is that they used a Courier Company called DHL who's tracking did not work. Furthermore, after I phoned DHL they were still unable to advise me tracking information. Luckily I was in my home when DHL's Sub-Courier arrived with my parcel.”

Helpful Report

Posted 4 years ago

Hi Hugh, Thank you for taking the time to leave a review of your experience of shopping with us. I am sorry to hear that you experienced an issue with the delivery on this occasion. We take delivery very seriously as we do understand the expensive nature of the goods and we are continuously working with couriers to improve the experience and its reliability, as well as paying a premium for their tracking services. I have looked into this and can see the order was shipped on time but there was a universal down-time with the DHL tracking system at that time which meant tracking was not available for you for this order but I am glad to hear you were fortunately at home to receive the order. DHL have now fixed this issue so this shouldn't happen again in the future. Please note, we only use DHL for our finance orders as we are only allowed to use specific courier companies with this payment method. DPD is our normal courier of choice. Many thanks again for shopping with us. Jonathan @ Smart Home Sounds

Posted 4 years ago

“Qa2 one SLs to complete my surround sound setup.. so easy to set up, no hiccups at all, still finding things it can do...very immpressed”

Helpful Report

Posted 4 years ago

“Absolutely first rate service. Had a problem with the fact that the new Arc blocked off the IR reader on my TV and as such the TV remote would only work with limited functions! Both Tom and indeed Jess responded immediately and recommended a “fix” with the use of an IR extender, even supplying the full “link” to the Amazon site. Bought same day installed the next! Brilliant what more could I ask? What use the company again if the occasion arises.”

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Posted 4 years ago

“Excellent service and good technical knowledge”

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Posted 4 years ago

“Perfect lead length to allow me to place my Sonos one where it needs to go.”

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Posted 4 years ago

“We are delighted with our purchase delivered the day after ordering and in 1sy class condition. Thank you very much. Excellent service..”

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Posted 4 years ago

“Purchased for my Son & his Partner. Although I haven't used them. The packaging is very good & typical of Sonos. The delivery was prompt & I'm sure they'll be very good.”

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Posted 4 years ago

“Excellent service. Fully informed about delivery process”

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Posted 4 years ago

“Brilliant sturdy stands that hide the wires and make the speakers look great 👍”

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Posted 4 years ago

“Brilliant quick no messing delivery excellent product”

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Posted 4 years ago

“Item delivery was delayed, but Smart Home Sounds dealt with the issue efficiently and in a friendly and professional way. Customer service at Smart Home Sounds is amongst the best you can find online. Highly recommended.”

Helpful Report

Posted 4 years ago

“Smart Home Sounds were great throughout the buying process. We chose to pay monthly for the product we bought, and it was an easy and seamless process. Delivery was quick and reliable, letting us know on any updates. I called Smart Home Sounds direct line and the team were all very helpful! Very happy customer”

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Posted 4 years ago

“always come here for Sonos products, excellent support and pricing.”

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Posted 4 years ago

“I had great service from start to finish. Spoke to Jonathan on a live chat and Tom on the telephone. Both very helpful and knowledgeable. Thank you both for your help I will certainly use your company again”

Helpful Report

Posted 4 years ago

“Fantastic to deal with through the whole buying/delivery process. Would highly recommend.”

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Posted 4 years ago

“Excellent service and most personable staff. Always ready to assist with any queries. Delivery service also very efficient and prompt. I can recommend this company without hesitation”

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Posted 4 years ago

“Great customer service, very helpful on online chat and delivery was quick and easy to track.”

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Posted 4 years ago

“Excellent service fantastic product really added the sound to my playbar and play one surrounds”

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Posted 4 years ago

“Extremely helpful, quick delivery and were able to price match. The 6 year warranty is also a nice touch.”

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Posted 4 years ago

Smart Home Sounds is rated 4.9 based on 2,134 reviews