Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,168 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 15th March 2025

219

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had fast delivery and was kept well informed.”

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Posted 4 months ago

“Product has been so so good and really enjoyed buying it.”

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Posted 4 months ago

“Excellent delivery ⭐️ Excellent Communication ⭐️ Excellent price ⭐️ Excellent product ⭐️ (Sonos Era300) I am Definitely going to use smart home sounds again , Thanks”

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Posted 4 months ago

“Always a good service from a great company 👍”

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Posted 4 months ago

“An absolutely delightful company to purchase from and deal with. The communications from the outset were superb regarding my order confirmation right through to the courier collection and delivery time. Smart Home pricing is excellent too, as many similar outlets were charging a lot more. I had a technical query and Tom and Jamie worked through the problem swiftly and came to a solution within a day, so overall, an excellent company to deal with. I highly recommend Smart Home products and the back up service is second to none. Thank you.”

Smart Home Sounds 5 star review on 23rd October 2024

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Posted 4 months ago

“No messing good servs delivery spot on shall definitely be using company again”

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Posted 4 months ago

“Very fast shipping and item is packaged safely”

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Posted 4 months ago

“Excellent customer service, they provide unbiased advice and offer great prices.”

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Posted 4 months ago

“Excellent product and customer service”

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Posted 4 months ago

“Very dissapointing experience ! I have shopped here a few times in the past . HOWEVER this time has been awful , As others has said in these reviews I was let down with the so called FREE sound bar - After purchasing a LG G4 77inch OLED TV. 7 weeks after taking delivery of the TV still NO sound bar week after week being told " next week" & "I will speak to our stock controller & get back to you " ! I was even spoken to very abruptly when I called to fine out any updates on the where abouts of the Soundbar ! I was told very abruptly "it's FREE" so when we receive it we will sent it to you" !! NOT the attitude I was expecting . If you purchase from the stock they have I haven't had any issues However this retailer are just to small to compete with bigger retailers & their stock is very low . I have learned a valuable lesson to shop elsewhere in future - at least with larger retailers they have plenty of stock .”

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Posted 5 months ago

Dear Stuart, Thank you for taking the time to share your experience, and for being a valued customer who has shopped with us multiple times in the past. We’re truly sorry that this recent purchase didn’t go as smoothly as your previous ones. The delay with the soundbar was due to LG changing the delivery date at the last minute, and we sincerely apologise for any frustration this caused. While this was beyond our control, we take full responsibility for the inconvenience you've experienced. To ensure you don’t have to wait any longer, we’ve upgraded your soundbar to a more premium model at no extra cost. We hope this goes some way in showing our commitment to ensuring you’re satisfied with your purchase. Thank you for your understanding. Best regards,

Posted 4 months ago

“1st time I have purchased from this company and I am very impressed with the service I have received. I will definitely use again and recommend to friends and family. Well done and thank you. A+++”

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Posted 5 months ago

“First time I’ve used Smart Home Sounds. They price matched my Sonos speaker, gave it a six year warranty and delivered extremely fast.. Really impressed.”

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Posted 5 months ago

“Great service Great customer service Fast dispatch And fabulous Sonos Speaker”

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Posted 5 months ago

“What a fantastic company to deal with. Customer service is excellent and they resolved a price match query within minutes. Delighted with my Sonos soundbar and the information on the website is brilliant. Item was delivered quickly and well packaged. Will buy from again and have recommended to family and friends. Thank you very much, a very happy customer.”

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Posted 5 months ago

“Excellent service... Great price..... Prompt free delivery and 6 year warranty on my Sonos Era 300..... Delighted!”

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Posted 5 months ago

“非常好的快递公司很负责电话也能打通”

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Posted 5 months ago

“Always ever helpful with great prices and fast delivery”

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Posted 5 months ago

“Came out as the cheapest option, also free delivery plus 10% off first order. Sonos Ace came next day tracked delivery. Easy to use web site, castle free service. One happy customer.”

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Posted 5 months ago

“Bought LG OLED C4 TV with free soundbar. Excellent value for money, great communication from Amelia in the customer service department throughout the order and delivery process. The clincher was 0% finance over 12 months, which allowed us to manage our budget much more comfortably. Overall a superb service and would definitely recommend to anyone else considering a purchase. Thank you.”

Smart Home Sounds 5 star review on 26th September 2024

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Posted 5 months ago

“Spoke to Tom. He was very helpful & friendly. Would definitely recommend SMS”

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Posted 5 months ago

Smart Home Sounds is rated 4.9 based on 2,168 reviews