Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit 12 Triangle Business Park, ,, Gloucester
Rating: 4.94

4.9 Rating 2,135 Reviews

100 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 23rd October 2024

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding product at a good price, backed up with fantastic customer service and support from Tom and Jonathan. Thank you.”

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Posted 5 years ago

“Exelent customer service.great prices.and speedy delivery service.would definitely recommend”

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Posted 5 years ago

“Very fast service”

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Posted 5 years ago

“Highly recommended 👍🏻”

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Posted 5 years ago

“If I could give this company 6 stars then I would by far the best customer service I have ever came across, they will go above and beyond to help you with anything you need and ensure you get the best possible deals their email response is fantastic and you never have to wait long to have your questions answered free next day delivery & a 6 year warranty is a brilliant service too I highly recommend this company to anyone who wants to buy a new sound system”

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Posted 5 years ago

“Second time I’ve purchased. Definitely recommend. Excellent site and communication from Order to delivery.”

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Posted 5 years ago

Hi there, Thanks for leaving a review of Smart Home Sounds. We are pleased to hear that you like the new website, and that you were kept up to date with your order all the way. We hope you enjoy your purchase, but we hope to see you sometime again in the future. Kind regards, Tom @ Smart Home Sounds.

Posted 5 years ago

“Amazing customer service and fast delivery.”

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Posted 5 years ago

“Excellent Service, great product with a 6 year warranty! Ordered one day delivered the next. Thank you.”

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Posted 5 years ago

“smart home sounds the best price excellent service”

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Posted 5 years ago

“The website is easy to use and well laid out and the YouTube videos led directly to me making a purchase. The extended Sonos warranty thrown in at no extra cost was the icing on the cake.”

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Posted 5 years ago

Hi James, Thank-you for taking the time to leave a review of Smart Home Sounds. We're pleased to hear that you found our new website nice and easy to use, and that you found our video content informative. Kind regards, Tom @ Smart Home Sounds.

Posted 5 years ago

“Great people to deal with, really helped me with my questions, queries and request. Prompt courteous service and look forward to dealing with you again.”

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Posted 5 years ago

“Delivery was extremely quick and well packed. Can't fault at all. Would definitely use Smart Home Sounds again.”

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Posted 5 years ago

“What a speaker (playbar). The sound is rich and fills the room. Brilliant purchase.”

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Posted 5 years ago

“Highly recommend Smart Home Sounds, my first purchase was a Sonos One in December 2017, within a week it had developed a fault. I contacted Smart Home Sounds who authorised an exchange immediately and arranged free collection the next day. As soon as the pick up was confirmed by DPD a replacement speaker was sent out which arrived the next day and has worked fine ever since. I have just ordered a Play-bar & 2 Sonos one bundle at a great price from Smart Home Sounds. They arrived the day after ordering and the set-up of the play-bar and left rear speaker went smoothly, for some reason the right rear failed to set-up correctly. I contacted Technical Support at Smart Home Sounds who talked me through the steps required to finish the speaker group set-up. Lastly I had problems using ARC on the play-bar and my TV again Technical Support at Smart Home Sounds were on hand to guide me through the process. So within a very short time I had my system set-up to my satisfaction. It is also worth noting Smart Home Sounds give a 6 year warranty with all Sonos products.”

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Posted 5 years ago

Hi Ian, Just wanted to say thank-you for leaving a review of Smart Home Sounds. I'm glad to hear that our tech team managed to help you get your Sonos system working to your requirements, but do let us know should you need any further assistance at any point. Kind regards, Tom @ Smart Home Sounds.

Posted 5 years ago

“Highly recommend Smart Home Sounds for competitively priced Sonos products. I brought the play1 bundle and SHS was the best price I could find. Website was user friendly, & ordering was simple. Communication was great & delivery arrived on time.”

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Posted 5 years ago

Hi there! Thanks for taking the time to leave a review of Smart Home Sounds. We're pleased to hear that you had a great experience shopping with us, and we hope to see you again at some point in the future. Kind regards, Tom @ Smart Home Sounds.

Posted 5 years ago

“Quick delivery. Great service.”

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Posted 5 years ago

“Great price and quality, but delivery took longer than promised. Ordered Friday evening and delivered Tuesday (vs. their site says next day 7 days a week)”

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Posted 5 years ago

Hi Simon, Thank-you for taking the time to leave a review of Smart Home Sounds. I hope that you are enjoying your recent purchase, but sorry to hear about your delivery taking longer than expected. As the item was possibly ordered after 4 PM on a Friday, then it would not have been processed and dispatched until the next working day (Monday), for delivery on Tuesday. Orders made before the 4 PM Friday cut off are still delivered on Saturday, with the option for the customer to specify a Sunday at no extra cost. Kind regards, Tom @ Smart Home Sounds.

Posted 5 years ago

“This is the second time I have used Smart Home Sounds and what a fantastic service they deliver. I noticed that they did a price match so asked and they did, plus a 6 year warranty. All emails were answered within 15 minutes which doesn’t often happen. I ordered on the Thursday morning, received plenty of emails informing me of the despatch and delivery etc. The product arrived promptly the next day. So nice to see some excellent customer service (from Tom). Smart Home Sounds will be my first place to go to for my next purchase.”

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Posted 5 years ago

Hi there! Just wanted to say thank-you for taking the time to leave a review of the service you received at Smart Home Sounds. We take a great pride in ensuring we deliver customer satisfaction, and on this occasion it is very rewarding for us to know that you've had a great experience shopping with us. Kind regards, Tom @ Smart Home Sounds.

Posted 5 years ago

“Quick, efficient with plenty of updates forthcoming about delivery. Got my 2x Sonos Play’s at a very good price too which helps.”

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Posted 5 years ago

“Having already purchased from Smart Home Sounds, it was a nice touch to get a loyalty discount when I wanted to add another Play:1. This arrived very quickly (free next day delivery). Smooth services as always.”

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Posted 5 years ago

Hi there! Thank-you for taking the time to leave a review of the service from Smart Home Sounds. We just wanted to say thank-you for your purchases with us, and that we hope to help you again at some point in the future. Kind regards, Tom @ Smart Home Sounds.

Posted 5 years ago

Smart Home Sounds is rated 4.9 based on 2,135 reviews