Morelli Reviews

Name: Morelli
Address: Unit 2, Baird Road, Enfield, Enfield
Rating: 4.64

4.6 Rating 258 Reviews

96 %

of reviewers recommend Morelli

4.6

Based on 258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Morelli:

The total supply solution to the professional automotive repairer. We specialise in paint, consumables, spray guns, parts, equipment & IMI accredited training.

Visit Website

Phone:

0333 222 9943

Email:

hello@morelli.co.uk

Location:

Unit 2, Baird Road, Enfield
Enfield
EN1 1SJ

Write Your review

Tell us how Morelli made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy and quick delivery”

Helpful Report

Posted 9 years ago

“Excellent turn around very fast delivery. many thanks”

Helpful Report

Posted 9 years ago

“Great service every time from Smart express, easy to use website which saves me time and they always deliver on time”

Helpful Report

Posted 9 years ago

“Not replying on emails. When cancelled order After 2 weeks the item arrived although I bought it elsewhere no refund issued... Not recommend this seller!”

Helpful Report

Posted 9 years ago

Hi Tom. Thanks for your review. Apologies for the mix up here. When the order was cancelled, the goods were already in transit to you for delivery. We since understand that the goods have been delivered, we can supply a full refund once you return the order back to us. As has been communicated we can not refund an order if you have accepted the product. Feel free to contact us to resolve the issue, our telephone number is 02392 205160 or e-mail portsmouth@morelli.co.uk.

Posted 9 years ago

“Great service, very fast delivery and content even bigger I've been expecting! A+++”

Helpful Report

Posted 9 years ago

“Ordered part for my gti pro online and received a call within 30 minutes to say it was out of stock and to see if it was still ok to go ahead with order or not... Was told when when to expect and it actually arrived 2 days earlier than I was told... 1st time using them and the service was excellent and I would definitely use them again and would highly recommend them... Thanks for a hassle free service....”

Helpful Report

Posted 9 years ago

“Awesome got the part to me quicker than devillbiss could !!!!”

Helpful Report

Posted 9 years ago

“Sent wrong paint colour.”

Helpful Report

Posted 9 years ago

Hi Paul - apologies for sending the wrong tinter. This as you know was quickly rectified, with a replacement sent free of charge and you didn't have to return the incorrect product. Sadly sometimes human error can happen, and we're obviously disappointed that despite taking positive steps, which you agreed with to resolve the situation you still rated our service as you have. Kind regards - Matt.

Posted 9 years ago

“Very quick delievery”

Helpful Report

Posted 9 years ago

“I have bought the Preval Unit & Bottle and they answered all my queries they are knowledgeable about the product very helpful and quick delivery”

Helpful Report

Posted 9 years ago

“Great item thank you delivery was second to none and it's Christmas post thank you”

Helpful Report

Posted 9 years ago

“easy to order quick delivery no problems at all”

Helpful Report

Posted 9 years ago

“A section devoted to new products would be good especially if it included an overview of benefits and application. If I hadn't visited the Portsmouth branch I wouldn't be using half of the stuff that I am now. Financially, me discovering this stuff was good for you!”

Helpful Report

Posted 9 years ago

“I have been purchasing products from Smart Express for a couple of years now & I must say that I have been delighted with the service I have received. From a wide variety of products available, excellent communication regarding order progress through to swift delivery of orders, I have been very pleased with the service I have received!”

Helpful Report

Posted 9 years ago

“Excellent service, very fast delivery, would purchase again for my requirements.”

Helpful Report

Posted 9 years ago

“My order arrived nexd day as promised and very well packaged.”

Helpful Report

Posted 9 years ago

“First class delivery, great products and great knowledge always helpful and courteous Thanks”

Helpful Report

Posted 9 years ago

“Again the order arrived with items missing. This is now becoming a regular occurrence and I feel standards are dropping.”

Helpful Report

Posted 9 years ago

Hi Robert, thanks for your review. Apologies some items were delayed, with such a large offering of products sometimes we can run low on stock. This will always be communicated to you though. This is an area we are trying to improve as we continue to grow. Thanks for your continued support and comments.

Posted 9 years ago

“Only part of order turned up 2 days late . No communication about delay or rest of order.”

Helpful Report

Posted 10 years ago

Hi Mark - Thanks for the review. Apologies for this little mix up. I understand your missing item arrived shortly after this, none the less it should have been communicated with you that this would happen. Sometimes human error happens, we have put in place measures so this shouldn't happen again. Thanks - Matt.

Posted 9 years ago

“Let's Have video demos !”

Helpful Report

Posted 10 years ago

Morelli is rated 4.6 based on 258 reviews