Smart Cover Insurance Reviews

Name: Smart Cover Insurance
Address: Smart-Cover Direct Ltd T/A Smart Cover Insurance Services Ltd; 1st Floor, 3-5 Rickmansworth Road, Watford
Rating: 4.30

4.3 Rating 720 Reviews

84 %

of reviewers recommend Smart Cover Insurance

Company Reviews

Metrics

Info

4.3

Based on 720 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

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“Great service and when my washer was not able to be repaired it was replaced with a new one within a week”

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Posted 5 years ago

“The company is excellent.I can not stress enough how very helpful everyone I dealt with was. Answered my problem and dealt with it immediately.very affordable and I have recommended to all my friends.”

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Posted 5 years ago

“Very good quality work done”

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Posted 5 years ago

“Prompt repairs good value for money. Would definatly recommend.”

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Posted 5 years ago

“very polite manner very happy with the services”

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Posted 5 years ago

“Brilliant service ..had 3 repairs to our appliance and now being replaced. Girls in the call centre have been extremely efficient and helpful and kept me informed throughout the claim Really pleased with the all round service.”

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Posted 5 years ago

“Extremely happy with how quickly it was fixed and how friendly the gentleman was”

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Posted 5 years ago

“Quite helfull, very long phone call repeated every thing now awaiting engineer to repair washing machine”

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Posted 5 years ago

“Twice now i had been on a call once to book myself a repair and secondly to sort out some much needed cover for some shockingly (the years have really flown by) old machines. Each time was pleasant, each time was informative and patient/understanding. Dealing with Pravin and his comrade Conner was a real pleasure (even though Conner Married me off.... )”

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Posted 5 years ago

“Straight talking no waffling on and on i knew what i was getting without having to ask questions myself”

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Posted 5 years ago

“good experience albeit the engineer forgot to visit the first time but eventually came a week later”

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Posted 5 years ago

Dear sir. I apologise for the problem you experienced with the engineer. We will investigate what happened in this instance.

Posted 5 years ago

“Good telephone conversation regarding my enquiry all avenues taken with good results”

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Posted 5 years ago

“Phone operator was very helpful and clear - policy seems very comprehensive and although not the cheapest I found I felt confident in the company and was prepared to pay a little extra.”

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Posted 5 years ago

“Your website was easy to navigate and you came up with an excellent quote but my existing insurer came back with a better deal. Sorry not to have given you mu business on this occasion.”

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Posted 5 years ago

“Helpful and organised.”

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Posted 5 years ago

“Engineer was friendly and efficient.”

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Posted 5 years ago

“Representative courteous.helpful and good at his job.”

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Posted 5 years ago

“Representative very courteous and helpful, Good at his job.”

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Posted 5 years ago

“Policy taken out for boiler cover etc 01/02/19 , have received no confirmation (email or post) despite 2 phone calls assuring me that "will get it to me immediately" .I need policy /documents confirmation a.s.a.p. Mr.M.Cox 02920211035 P/Code CF3 3JY.”

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Posted 5 years ago

Dear Mr Cox, I apologise profusely for this. I have forwarded your email to our head of Customer Services. I hope we can sort this out for you as soon as possible.

Posted 5 years ago

“Spoke with Pavin very nice chirpy man. Listens without butting in. Gave all best deals but agreed with me eventually. Thankyou for a joyful conversation.”

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Posted 5 years ago

Smart Cover Insurance is rated 4.3 based on 720 reviews